Hotel Faro, a Lopesan Collection Hotel - Adults Only

Hotels
Lopesan Hotel Group
9.2 (2165 reviews)
Plaza De Colón, 1 , Maspalomas , es

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful rooms
Cons:
Cold food
High prices
Inconsistent service

Categories

Cleanliness
8.68
Mixed reviews about cleanliness; some mention it was not adequately maintained.
Service
9.65
Generally positive comments about service, though some complaints on staff disorganization.
Location
10
Frequently praised for excellent beach location and proximity to attractions.
Room Quality
9.64
Rooms are described as modern and comfortable, with some minor complaints.
Amenities
9.17
Amenities such as the pool and cocktail bar received positive feedback.
Value for Money
8.63
High costs mentioned; some feel it may not be worth the price in peak seasons.
Food and Beverage
8.18
Food quality received criticism for being cold and inconsistent.
Overall Experience
9.67
Overall positive experiences with noted potential improvements in food and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Breathtaking Views

The hotel, nestled by the lighthouse, offers stunning views of the sea and Maspalomas beach. Guests can enjoy the sight of a 6 km stretch of sand dunes and the ocean from the comfort of their rooms.

Luxurious Amenities

Featuring two swimming pools, including a rooftop pool, guests can relax and unwind while soaking up the sun. The flood of daylight throughout the 5-star property complements its urban and functional interior design.

Gourmet Dining Experience

Indulge in a culinary journey at the hotel's buffet and à-la-carte restaurants renowned for their exceptional cuisine and top-notch service. Don't miss the chance to savor the delicious offerings during your stay.

Book now to experience luxury, breathtaking views, and exquisite dining at our 5-star hotel by the sea!

Important information:

Please note thatHotel Faro, a Lopesan Collection Hotel is not recommended for children.

The property has one swimming pool included and the second pool on the rooftop is subject to additional charges.

In the hotel there are 2 parking lots, one inside the property with €25 per day and another parking outside the establishment, covered and it is €12 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

9.2
Based on 2165 reviews
Cleanliness: 8.68
Service: 9.65
Location: 10
Room Quality: 9.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.67
D
Danny couple be
10
Gewoon top hotel , wij raden deze iedereen aan
Pros:

Alles was perfect , zeer vriendelijk personeel , was top ervaring . Wij komen al 25 jaar naar Gran Canaria , hebben er ook een villa , maar hij wordt ook verhuurd , en soms hebben we een andere slaapplaats nodig , daarmee .
Groetjes , Danny & Nancy

Cons:

Geen opmerkingen , alles was prima

2026-06-20 via Nuitee
J
Juan Miguel solo_traveller es
10
2026-06-18 via Nuitee
T
Timothy couple us
10
Relaxing and beautiful -room,pool, view and comfortable bed and amazing shower. Nice location near good restaurants
Pros:

Beautiful property and rooms and pool and outdoor, pool food great

Cons:

Thought might have “its own beach area”

2026-06-17 via Nuitee
A
alice solo_traveller fr
8
Pros:

The room, the view, the massages.

Cons:

Food can be improved,
Car park space for guest check ins and check outs should be arranged.

Too much relied on the app. People maybe want to go on holiday and disconnect, whilr like this they are obliged to stay on the app all the time, moreover the app does not give the right info. I had to skip dinner because the closure time of the kitchen on the app was wrong and also the employees at bar and reception gave me the wrong time!
Dinner closing at 21h30 at buffet and 22h at rooftop is really too early for a 5 star hotel in Spain in summer when sunset is at 21h30!

2026-06-16 via Nuitee
M
Marcin solo_traveller pl
10
2026-06-16 via Nuitee
P
Pedro solo_traveller es
10
Pros:

Todo genial, una pasada. Sin duda el mejor hotel de Canarias en el que hemos estado

Cons:

Nada

2026-06-16 via Nuitee
J
Jürgen couple de
10
Ein herrlicher Urlaub mit kurzen Wegen zum Strand, zu den Dünen, zur Promenade und zum Ortskern.
2026-06-15 via Nuitee
D
Daniel solo_traveller gb
8
A true 5 star & with a few small tweaks could be perfect
Pros:

The hotel was great, the 8/10 represents the value for money it is one of the more expensive hotels in the area...the pool area is fantastic genuine 5 star , location is perfect near beach , shops (lacoste rolex etc) beach clubs and restaurants. room is fantastic for solo or couples - NOT for friends as the shower and toilet are both quite exposed to the rest of the room. I was upgraded to sea view.

Cons:

1) my aircon was stuck around 22.5 degrees for 2 days and then fixed when requested...it got down to 21.5... which after a few hours in the sun actually isn't that cool. I think there is some sort of air con limit which is odd for a 5 star.
2) some pool waiters/waitresses are great others not so much, you have to wave them down for a drink and once - only once a sever got annoyed that I walked up to her vs waiting 20 mins to be seen (every other day it was 5 mins)
3)the reception area is very casual but had to queue every single time I wanted to speak.
4) gym had no water facilities - this is an urgent fix needed as I was in there with one other guy and he left after 5 mins due to this.

2026-06-15 via Nuitee
E
Elizabeth couple es
9
Estancia maravillosa para repetir sin duda..
Pros:

Sobretodo su limpieza y la amabilidad del personal en general. Quiero hacer mención sobretodo a Salvatore el chico de la piscina y hamacas por su amabilidad en todo momento y su profesionalidad!! Estaba pendiente de todos para nuestra comodidad. Excelente trabajo!!

Cons:

No gustarme?? Pues la verdad que nada . Todo muy bien

2026-06-15 via Nuitee
J
Jorge Pérez solo_traveller es
10
Pros:

En general todo. El servicio y la atención de 10 , el buffet insuperable, sin duda un lugar para descansar, desconectar y repetir por supuesto

2026-06-12 via Nuitee
Z
zouheir couple fr
10
Merveilleux
Pros:

La vue

Cons:

Ras

2026-06-12 via Nuitee
M
Maciej couple pl
10
As a major destination in Gran Canaria, the hotel met our expectations.
Pros:

A place worth visiting. It's close to nature and offers a peaceful setting.
Stunning views from the terraces on various levels.
On the roof, there's a stunning infinity pool and a DJ deck.

Cons:

Too few activities on offer before the season.

2026-06-11 via Nuitee
H
hannahclairem2022 Couples Somerset, England
10
Modern hotel in an amazing location. Everything perfect!
Pros:

Everything about this hotel was perfect! The hotel is so modern and is exceptionally clean. The location is right along the promenade next to the Lighthouse which meant that it was ready easy and very pleasant to leave the hotel and wander along the promenade to all the beautiful restaurants and boutique type shops.

2026-06-09 via Tripadvisor
M
Martín couple es
10
2026-06-08 via Nuitee
M
marco solo_traveller it
10
2026-06-08 via Nuitee
S
Samuel couple gb
7
2026-06-08 via Nuitee
E
Estefanía solo_traveller es
10
Pros:

I stay here every time I need to disconnect and it’s perfect. The staff is helpful and lovely; from reception to every single area, everyone is so welcoming. 100% recommended

2026-06-08 via Nuitee
E
emmgam Couples United Kingdom
10
Great hotel in a great location
Pros:

The location of the hotel is perfect, with plenty of bars, restaurants and shopping within close proximity. The hotel itself is spectacular, we stayed in a junior suite which was huge and equipped with everything we needed; toiletries, robe and slippers, hairdryer, complimentary beach bag, hat etc.
On arrival we were greeted with a warm welcome and a drink of our choice. Our room wasn’t ready but we were offered a room to change in if required.
There was a wide choice of food at the breakfast buffet, however it was the same each day, but it was all fresh and tasted good.
The main pool is heated which is a massive plus for me! The loungers were very comfortable and there were always some available, no matter what time you arrived. The rooftop area was never busy, however the pools weren’t heated and there was a €30 fee for each bed, which is easily spendable if you have a few drinks or some food. We had lunch up there and the food was delicious.
The only downsides for me was that the bed in the room was slightly too hard , but that is personal preference. As mentioned in other reviews the hotel would benefit from a poolside bar, or for the staff to be more visible for you to order.
Overall I would rate this hotel a 9 out of 10 and would happily return!

2026-06-07 via Tripadvisor
V
Vincenzo solo_traveller it
10
2026-06-07 via Nuitee
C
Chit solo_traveller fr
9
A memorable and enjoyable stay with outstanding service.
Pros:

Amazing stay overall!
The staff were incredibly friendly and welcoming throughout my stay, which made the experience even more enjoyable. The food was delicious, and the room was stunning—clean, comfortable, and beautifully presented.

Cons:

The only downside was the noise. I could hear running water from the room next door, which was a little disruptive at times. Aside from that, everything was excellent, and I would happily stay here again.

2026-06-07 via Nuitee