The Mad Hatter Hotel

Hotels
9 (3344 reviews)
3-7 Stamford St. , London , GB
+44 20 7401 9222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent breakfast service
High price during NYE

Categories

Cleanliness
8.83
Cleaners did a good job, very clean rooms, but some decor could use improvement.
Service
9.3
Most staff were friendly and helpful, although some breakfast staff were less attentive.
Location
9.34
Location was great for the NYE fireworks and close to major sights.
Room Quality
8.79
Comfortable and cozy rooms, though decor could be more unique.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.28
Pricing was high for NYE, but general experience was satisfactory.
Food and Beverage
9.33
Breakfast variety was good, but service and timing of orders need improvement.
Overall Experience
9.3
Overall a nice stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:49

Property Description

Historic Building with Modern Comforts
Experience a stay at The Mad Hatter Hotel, a charming 19th-century building turned into a cozy retreat in the heart of Southwark. Once a hat factory, this historic gem now offers comfortable rooms with free Wi-Fi and essential amenities.

Authentic Dining Experience
Indulge in delicious home-cooked pub dishes at the friendly bar and restaurant on-site. From English classics to specialty pies, savor a range of authentic meals in a warm and inviting atmosphere.

Prime Location for Sightseeing
Located just steps away from the River Thames and the Tate Modern art gallery, and a short walk from London Waterloo Station, our hotel provides easy access to London's top attractions. Don't miss the chance to explore Covent Garden and the London Eye, both within a mile from our doorstep.

Ready to immerse yourself in the charm of The Mad Hatter Hotel? Book your stay now for an unforgettable London experience.

Important information:

For group bookings of 5 rooms or more, the cancellation policy is 2 weeks prior to the arrival date. Bookings canceled outside the cancellation period will be charged in full.

Nonrefundable bookings are room only and breakfast is chargeable all the time.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 3344 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
D
David • family_with_children • gb
8
Great stay
Pros:

Staff were excellent and breakfast was great 👍

Cons:

Room a little dated

2026-10-16 • via Nuitee
H
Henriette • extended_group • dk
8
Super godt - beliggenhed fantastisk
Pros:

Morgenmaden var god, madras, puder og dyne også god, og der var rimelig med plads på værelset. Stedet er lidt slidt, men rent og charmen er helt i top. Fantastisk god beliggenhed.

Cons:

Nogle af vinduerne var ikke helt tætte, så der er sikkert koldt om vinteren

2026-10-16 • via Nuitee
C
Christian • family_with_children • ch
10
Bestes Hotel in London ! :-)
Pros:

Das Beste Hotel, dass ich je in London hatte. Es stimmt einfach alles! Super Mitarbeiter, cooles altes authentisches Londoner Gebäude. Es war die Authentizität dieses Hotel in mitten der neuen Glastürme in Southwark, das uns sehr begeisterte. Wer modernen Komfort sucht ist hier falsch! Sehr bequeme Betten! Cooles Inhouse Pub, in welchem man ein absolut leckeres Frühstück bekommt! Ich hoffe das The Mad Hatter Hotel noch lange besteht, das wir dies wieder besuchen können.

Cons:

Absolut nichts!

2026-10-16 • via Nuitee
I
ian • solo_traveller • gb
9
Pros:

Very comfortable bed. Good location. Very clean.
Great to have the pub on the ground floor selling well priced pies and pub grub. A great combination.

Cons:

Slightly dated interior but comfortable and adequate.

2026-10-13 • via Nuitee
L
Lucy • solo_traveller • gb
9
Pros:

Location very convenient for Waterloo and the City

Cons:

Road

2026-10-12 • via Nuitee
F
Frank • couple • de
10
London und Mad Hatter Hotel passen sehr gut zusammen
Pros:

Die Zimmer sind einfach, die Lage direkt an der Themse sehr gut und das Full English Breakfast toll

2026-10-10 • via Nuitee
L
Lisa • solo_traveller • au
10
Pros:

Loved everything, location, room, staff. Staff very helpful and easy to talk to too. Sammy and Peri made our stay, felt very welcomed, only wish we stayed longer.

2026-10-10 • via Nuitee
D
Dolores • couple • us
9
2026-10-10 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-10-10 • via Nuitee
D
David • couple • zw
7
2026-10-08 • via Nuitee
S
Susan • couple • us
9
4 nights/5 days in London
Pros:

The staff were great, the Pub/restaurant in hotel is excellent. Very good breakfast and good dinners—plus wide selection at the bar. For London excellent pricing. Easy walk to Black friar station and Waterloo station. It is an older building but good size rooms. Typical Britain no AC

Cons:

Nothing

2026-10-07 • via Nuitee
M
Moore • solo_traveller • gb
9
Great being at The Mad Hatter
Pros:

Hotel, staff, excellent good quality food.
Mobility impaired people thought about. Ramp, lift, accessible room and bathroom ( better with a walk in shower.) Discount for residents dining in the hotel. Very pleasant, friendly and helpful staff.
Would definitely stay again.

Cons:

Walk in shower would be great.

2026-10-07 • via Nuitee
S
Sebastian • solo_traveller • ro
10
Highly recommend, beautiful old hotel and lovely staff!
Pros:

The location and accommodation was excellent! Staff was very friendly and professional towards us, and the pub & Restaurant was equally well maintained and clean.
The breakfast is perfect for those who want to have a healthy start of a day or to prepare for a full day of exploring London s secrets!
Highly recommend

2026-09-18 • via Nuitee
P
Paola • couple • it
8
Hotel molto confortevole e accogliente anche se un po’ datato.
Pros:

L’ambiente caratteristico e accogliente.
La gentilezza dello staff

Cons:

La struttura è un po’ datata e necessita di manutenzione

2026-09-18 • via Nuitee
S
Susan • couple • au
10
Excellent facility and staff fantastic!!
Pros:

Everything! Close to bus and train stops and 15 minute walk to a lot of attractions too. The staff make it special and the breakfast is fantastic! Also enjoyed a few dinners in pub as well.

Cons:

Nothing, loved our stay!

2026-09-18 • via Nuitee
P
Pieter • solo_traveller • be
9
Ideale plek om te verblijven in London. Op loop afstand van veel musea, toneelhuizen en attracties
Pros:

Locatie en personeel waren erg goed. Alle personeel heel vriendelijk

Cons:

Niets

2026-09-16 • via Nuitee
S
Sara • couple • gb
8
2026-09-15 • via Nuitee
Оксана אוקסנה פרילפסקי • solo_traveller • il
10
Pros:

Персонал. Завтраки . Отношение. Обстановка типичная Английская. Очень рекомендую все рядом автобус метро магазин супер . Классно все

Cons:

Уборка. Только страдает. Заправляют постельное белье но не меняют полотенца да. За 5 дней не разу не поменяли но это не испортило отдых

2026-09-15 • via Nuitee
W
Wright • solo_traveller • au
10
Pros:

Staff were brilliant and great location

Cons:

Was a bit noisy from traffic

2026-09-15 • via Nuitee
M
Maureen • solo_traveller • nl
9
Suoerveebkijf gehad. En superlief personeel. Dat was top.
Pros:

Goede plaats in Londen. Was fijn voor ons

Cons:

De kamer was erg heet. Geen airco. Druk verkeer langs de kamer.

2026-09-15 • via Nuitee