Protea Hotel by Marriott Durban Umhlanga

Hotels
•
Marriott
8.6 (110 reviews)
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320 , Umhlanga , ZA
27-31-5614413

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Facilities

Newspapers in lobby (surcharge)
Parasailing nearby
Area shuttle (surcharge)
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Fantastic rooms
Cons:
Faulty door locks
Lack of food options

Categories

Cleanliness
8.23
No specific mention of cleanliness in reviews.
Service
9.2
Staff were very friendly and accommodating, especially towards elderly guests.
Location
9.24
Hotel is very central to all restaurants and the mall.
Room Quality
8.69
Rooms were fantastic and nice.
Amenities
8.22
Only missing USB ports at the nightstands.
Value for Money
9.18
Overall a very nice hotel experience.
Food and Beverage
7.23
Disappointment with no lunch and dinner offered on Saturday.
Overall Experience
8.8
The overall stay was excellent despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:17

Property Description

Escape to the stunning Protea Hotel by Marriott Durban Umhlanga, where comfort meets convenience in the heart of Umhlanga.

Exceptional Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Enjoy hassle-free experiences with services like babysitting, gift shops, and 24-hour front desk support, ensuring all your needs are met.

Delicious Dining Options
Savor delightful meals at our Lighthouse restaurant, serving breakfast and other culinary delights, or unwind with a drink at the bar/lounge. With the added convenience of a grocery store on-site, you can easily grab snacks or essentials.

Perfect for Business and Leisure
With 4 versatile meeting rooms, a business center, and tailored tour assistance, we cater to both business travelers and families. Plus, our proximity to the beautiful Umhlanga beaches ensures you’ll have plenty of leisure activities at your fingertips.

Book your stay with us now and experience the best of Umhlanga!

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.6
Based on 110 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 9.18
Food and Beverage: 7.23
Overall Experience: 8.8
J
Jeremiah • couple • za
10
Very comfortable and need more channels
Pros:

Room

Cons:

To channels

2026-06-13 • via Nuitee
T
Tim • solo_traveller • za
8
2026-06-12 • via Nuitee
N
Nandipha • family_with_children • za
10
2026-06-12 • via Nuitee
P
PortiaT • solo_traveller • za
8
Pros:

Service was great

2026-06-12 • via Nuitee
T
Tebogo • solo_traveller • za
9
2026-06-11 • via Nuitee
R
Rhodalyn • solo_traveller • sz
10
Pros:

The hotel was just very nice

Cons:

The noise from downstairs but not that bad

2026-06-10 • via Nuitee
D
Dineo • extended_group • za
9
Pros:

The breakfast was amazing and the staff great..

2026-06-09 • via Nuitee
I
Ivan • solo_traveller • za
8
2026-06-09 • via Nuitee
N
Ntuthuko • couple • za
9
2026-06-08 • via Nuitee
W
William • solo_traveller • za
8
nice
Pros:

it was great

Cons:

everthing was fine

2026-06-07 • via Nuitee
M
Mkhize • family_with_children • za
10
2026-06-07 • via Nuitee
K
Kaveh • solo_traveller • nl
10
2026-06-07 • via Nuitee
B
Brett • couple • za
10
2026-06-07 • via Nuitee
N
Neo • solo_traveller • za
9
Pros:

Comfortable room and breakfast

2026-06-07 • via Nuitee
F
Felicia • solo_traveller • za
8
2026-06-05 • via Nuitee
M
Miranda Dineo • solo_traveller • za
10
Pros:

The cleanliness of the Hotel itself was amazing, not to mention the staffs' friendliness, excellent

Keep up the excellent service.

Cons:

Nothing at all.

2026-06-05 • via Nuitee
T
TOSHIHIRO • solo_traveller • jp
8
短期滞在には最適なホテル
Pros:

バスダフ、ミニキッチン付きの部屋だったので快適だった

Cons:

朝食が6:30からなので出勤の関係で利用できなかった日が多かったこと。素晴らしい朝食を満喫できなかった点が心残り。

2026-06-05 • via Nuitee
W
William • solo_traveller • us
8
We really enjoyed our stay. Will be back again.
2026-06-04 • via Nuitee
P
Phelokazi • solo_traveller • za
7
Pros:

Spacious

Cons:

Not having microwave

2026-06-03 • via Nuitee
P
Phiwokuhle • couple • za
10
2026-06-02 • via Nuitee