Hotel Ambasciatori

Hotels
8.2 (1038 reviews)
Via Roma 111 , Palermo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Nice view from the terrace
Cons:
Noisy rooms
Breakfast variety lacking
Cleanliness issues

Categories

Cleanliness
7.7
Some reviews indicated issues with cleanliness, such as a mouldy room and sewerage smells.
Service
9.2
Most reviews highlighted the helpful and friendly staff.
Location
9.2
The hotel is well-located near public transport and tourist attractions.
Room Quality
7.7
Rooms varied, with some being spacious while others had issues like noise and small showers.
Amenities
8.2
General amenities were satisfactory, though some areas could improve.
Value for Money
7.7
Some guests felt the breakfast and overall services did not match the price.
Food and Beverage
7.2
Breakfast variety and quality received mixed feedback, with complaints about both.
Overall Experience
8.7
Overall positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:51

Property Description

Panoramic Rooftop Terrace and Central Location
Hotel Ambasciatori is a charming retreat in Palermo’s bustling city centre, just steps away from the train station and a short stroll from the port. Enjoy stunning city views from our panoramic rooftop terrace, the perfect spot to unwind after a day of exploring.

Authentic Sicilian Cuisine and Cozy Atmosphere
Indulge in the flavors of Sicily at our on-site restaurant, where local cuisine is served with a modern twist. Experience a warm and inviting ambiance throughout the hotel, complemented by our attentive and friendly staff.

Live Music Events and Convenient Shuttle Service
Immerse yourself in the vibrant cultural scene with our summer music activities, featuring classical and jazz performances. For added convenience, take advantage of our shuttle service to and from Palermo Falcone e Borsellino Airport. Book now for an unforgettable stay at Hotel Ambasciatori.

Important information:

Please note that gluten-free options are at a surcharge.

Please note that the property is located in a restricted traffic area, if arriving by car please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 15 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1038 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
I
Isabelle • solo_traveller • fr
7
Pros:

Nice location, staff was professional and the breakfast on the rooftop offers a very nice view.

Cons:

The bed mattress was very bad. Too soft and uneven. The shower was very small and without a shower head so impossible to not wet your hair.

2026-07-04 • via Nuitee
H
Helen • couple • gb
6
A comfortable hotel in a convenient location with excellent staff.
Pros:

The staff were incredibly helpful and friendly.

Cons:

The rooms were comfortable but not as shown in the photographs.

2026-07-04 • via Nuitee
N
Natasha • couple • us
9
2026-07-03 • via Nuitee
P
paz • solo_traveller • cl
3
Pros:

Tiene un rooftop muy lindo, está cercano a las atracciones turísticas y a la calle principal de restaurantes.

Cons:

Habitación pequeña, no tenía vista (daba a un sector interior), muy oscura y mal iluminada, poca ventilación, incómoda. Vale mucho dinero para una habitación regular.

2026-07-03 • via Nuitee
N
NERI • couple • it
9
Pros:

MOLTO BELLA LA COLAZIONE IN TERRAZZA .
IL PANORAMA

2026-07-02 • via Nuitee
M
Mauro • couple • it
3
2026-06-29 • via Nuitee
M
martina • family_with_children • it
7
Pros:

la terrazza e la cordialità dello staff

2026-06-29 • via Nuitee
E
Ed • solo_traveller • gb
8
Pros:

Superb rooftop restaurant and bar

2026-06-29 • via Nuitee
L
lippens • couple • fr
9
Pros:

Emplacement parfait et rooftop avec vue exceptionnelle

Cons:

Variete du petit déjeuner, choix de pains, jus de fruit sans choix et chimique

2026-06-28 • via Nuitee
T
Tony • couple • gb
8
Pros:

Great Location. Amazing roof top bar for breakfast.

Cons:

Turned away from Roof top bar just wanting drinks until we explained we were staying in the hotel.

2026-06-25 • via Nuitee
J
John • couple • gb
9
Pros:

Staff, breakfast, location all excellent

Cons:

No issues

2026-06-23 • via Nuitee
C
colin • couple • gb
8
Lovely hotel right in the middle of Palermo, it is central for sightseeing, public transport, bars and restaurants. The
Pros:

The rooftop restaurant and breakfast area have breathtaking views of Palermo

Cons:

There is no lounge or bar inside the hotel. You are either on the roof which is expensive or in your room.

2026-06-23 • via Nuitee
J
James • extended_group • gb
8
Pros:

Great location, amazing terrace bar and restaurant

2026-06-22 • via Nuitee
K
Ku • couple • hk
10
Pros:

quite convenient

Cons:

staff not very polite

2026-06-22 • via Nuitee
S
sandra • solo_traveller • es
5
Pros:

lo unico que merece la pena es el desayuno.en el roof

Cons:

las habitaciones super antiguas y el baño super incomodo todo muy justo especialmente la ducha

2026-06-20 • via Nuitee
K
Karolina • couple • pl
8
Wypad we dwójkę
Pros:

Obiekt w cudownej lokalizacji.
Do wszystkich najważniejszych punktów zwiedzania nie więcej niż 10min - dosłownie!
Śniadania ok ale tylko ok (brak pokrojonych owoców tylko a la sałatka owocowa - a szkoda będąc w kraju gdzie takie owoce to codzienność to bardzo dziwne, brak warzyw świeżych typu ogórek, pomidor i inne - tylko sałatka, bark mleka na bufecie - dość dziwne bo były płatki) ale widok wynagradza, ale za to przemiłe Panie na śniadaniu i uśmiechnięte!
Wielkość pokoju ok, łazienka wąska ale ujdzie (bardzo wąska między toaleta, a prysznicem.

Cons:

Pan który nas obsługiwał przy zameldowaniu zrobił to od niechcenia, a na koniec zarzucił nieszczerym uśmiechem - bardzo słabo na 4* obiekt.
Kawa na śniadaniu przelewowa - bardzo słabo na standard 4* - brak jakiejkolwiek informacji na stołach czy można zamówić kawę czy też nie (gdzie nawet w hotelach 3* spotyka się ekspresy do kawy - słabej jakości ale zawsze jest)
Winda jeździ jak chce - powinna być wyregulowana.

2026-06-18 • via Nuitee
I
Ivana • solo_traveller • hr
7
2026-06-18 • via Nuitee
C
claire • extended_group • gb
5
Good location shame about the noise
Pros:

Clean room friendly staff .lovely roof terrace
Close to railway station

Cons:

Our room was at front of hotel .was very noisy all night long with traffic . Overlooked via Roma .so sleep was disturbed

2026-06-16 • via Nuitee
L
luca • solo_traveller • it
8
2026-06-14 • via Nuitee
R
Rafal • couple • gb
5
Not bad not good, wouldn’t stay again
Pros:

Dated, requires some renovation, good location

Cons:

Breakfast, poor selection, lukewarm coffee. What a waste of a beautiful view from 7th floor

2026-06-13 • via Nuitee