Vila Gale Cerro Alagoa Resort Hotel

Hotels
•
Vila Gale Hotels
8.4 (108 reviews)
Rua do Munícipio, Lote 26, Apartado 2155, Albufeira, 8200 - 916 , Albufeira , PT
+351 289 583 100

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Children allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Pool Area
Cons:
Cleaning Issues
Water Pressure Low

Categories

Cleanliness
7.54
Mentioned issues with room floors not being swept.
Service
9.01
Staff were very helpful and friendly throughout the stay.
Location
9.05
Convenient location for walking to the beach and nightlife.
Room Quality
8
Rooms were clean and comfortable, but had thin walls and some shower issues.
Amenities
8.03
Great pool area and buffet breakfast; some minor water pressure issues.
Value for Money
8.49
Good value for a resort-style experience.
Food and Beverage
8.54
Breakfast and dinner were lovely and tasty.
Overall Experience
8.51
Overall a good experience with several positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:12

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and enjoy the outdoor pool, indoor pool, and spa tub for ultimate relaxation.
All-Inclusive Dining and Entertainment
Experience all-inclusive rates with meals and beverages at onsite dining venues. Unwind with a drink at the bar/lounge or poolside bar, and enjoy daily complimentary buffet breakfast.
Convenience and Comfort
With 310 well-equipped guestrooms featuring minibars and LCD TVs, along with amenities like complimentary Wi-Fi, room service, and private balconies, your stay will be both convenient and comfortable.
Book your stay at Vila Gale Cerro Alagoa Hotel now for a luxurious and unforgettable experience in the heart of Albufeira!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
P
Pedro José • solo_traveller • pt
9
2026-07-25 • via Nuitee
J
Jessica • solo_traveller • ch
3
2026-07-25 • via Nuitee
C
Charlie • couple • gb
10
..
Pros:

..

Cons:

..

2026-07-24 • via Nuitee
M
Maria Alzira • solo_traveller • ch
9
Super vacances ,magnifique hôtel
Pros:

Tout

Cons:

Rien

2026-07-22 • via Nuitee
O
Olivier • family_with_children • fr
8
très satisfait de notre séjour
Pros:

logement spacieux et proche des commodités et idéalement placé dans la région de l'algarve

Cons:

bruit autour de notre chambre

2026-07-22 • via Nuitee
J
josethe • solo_traveller • es
10
Pros:

La atención del personal del Hotel es excepcional

2026-07-21 • via Nuitee
J
Jorge • family_with_children • es
9
Muy recomendable
Pros:

Amplia habitacion, y todo lo que ofrecian las instalaciones

Cons:

El baño, ducha bastante peligrosa tanto para entrar como para salir muy incomodo

2026-07-21 • via Nuitee
F
Finnegan • solo_traveller • ie
10
Family wedding guests staying in the hotel
Pros:

The Standard of hygiene in all of the Hotel

Cons:

Nothing really

2026-07-21 • via Nuitee
E
Edu • couple • es
9
Placentera estancia
Pros:

La ubicación, la cama , el personal y el buffet.

Cons:

El olor que salía de los desagües.

2026-07-20 • via Nuitee
C
Ciara • family_with_children • ie
7
Pros:

Loved the location of the hotel, a 10min walk to the old town and the beach. It’s also right next to the supermarket. It was a large pool with plenty of sunbeds

Cons:

The bedrooms could do with a bit of an upgrade. The hotel itself looks quite premium so the bedrooms don’t compare

2026-07-20 • via Nuitee
J
Jared • family_with_children • gi
7
2026-07-20 • via Nuitee
M
Megan • couple • ie
10
2026-07-20 • via Nuitee
K
Kathy • solo_traveller • us
10
Pros:

Perfect for a quick visit. Breakfast was great.

Cons:

Very busy pool. Room was a bit outdated.

2026-07-19 • via Nuitee
C
Cristina • solo_traveller • pt
7
Férias
Pros:

Aulas (hidroginástica, Zumba), diárias dentro da piscina. Pequeno almoço. Localização.

Cons:

Hospedes barulhentos fora de horas. Jogarem á bola na piscina.

2026-07-18 • via Nuitee
A
Ana • family_with_children • pt
10
Excellent stay with family.
Pros:

The location, the comfort, the staff and the pool.

2026-07-18 • via Nuitee
B
Brian • extended_group • gb
8
2026-07-17 • via Nuitee
L
lyndamZ6807GG • Solo travel
10
Relaxing Facial
Pros:

I booked the hydrating facial. It was very relaxing. Included neck, shoulder and gentle foot massage. Michelle was lovely and very good . I enjoyed it very much and would definitely recommend treating yourself to one .

2026-07-16 • via Tripadvisor
F
Felipe José Teixeira Pessoa • family_with_children • ao
7
Pros:

Hotel Boa estrutura, boa localização, bom pequeno almoço, Wi-Fi funcionou bem.

Cons:

Tenho duas observações, sendo uma delas bastante preocupante.

A primeira não conte com informações turísticas. Solicitei opções de passeios e orientação, não há nenhuma e a recepção não está disposta a ajudar nisso.

A outra, foi que Durante todos os dias da estadia, reparei que havia um grupo de homens a consumir bebidas alcoólicas na área da piscina. Entendo que os hóspedes tenham o direito de desfrutar das suas férias, mas acredito que esta área deva ter alguma supervisão para garantir a segurança de todos.

O que mais me preocupou foi uma situação em que um desses homens, aparentemente alcoolizado, chegou à piscina e saltou para a água sem olhar. Por muito pouco não caiu em cima do meu filho. Eu estava a observar a cena e vi exatamente o que aconteceu. Tratava-se de um homem de grande porte, o que poderia ter causado um acidente muito grave.

Dirigi-me imediatamente à receção para comunicar o sucedido. O colaborador informou-me que iria verificar a situação, mas, na prática, nada foi feito e o grupo permaneceu na piscina sem qualquer intervenção.

O hotel dispõe de muitos colaboradores para diversas áreas, como atendimento, recreação infantil e para adultos, massagens, entre outros. No entanto, chamou-me a atenção o facto de não existir qualquer funcionário responsável pela supervisão da piscina.

A minha sugestão não é restringir a utilização do espaço, mas sim que existam regras claras e, sobretudo, uma pessoa responsável pela área da piscina para prevenir acidentes e atuar quando necessário. A presença de um colaborador faria uma grande diferença para a segurança e tranquilidade das famílias.

2026-07-15 • via Nuitee
J
JUAN • solo_traveller • es
7
Pros:

La ubicación y el personal

Cons:

La limpieza muy mejorable instalaciones antiguas la bañera imposible....

2026-07-15 • via Nuitee
T
Toni • family_with_children • fi
9
Pros:

Sijainti. Perushyvä hotelli. Ok aamiainen.

Cons:

Uima-allas vähän liian pieni. Kuntosalilaitteet päivittämistä vaille.

2026-07-14 • via Nuitee