Enotel Santo da Serra

Hotels
8.7 (799 reviews)
Sitios Dos Casais Proximos , Santo da Serra , PT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Well-maintained amenities
Beautiful location
Cons:
Cleanliness issues
Room quality concerns
Poor food quality

Categories

Cleanliness
8.28
Some guests reported issues related to cleanliness, such as broken items and poor food quality.
Service
9.75
Consistently praised for friendly and helpful service.
Location
9.29
Well located for nature lovers, although access can be an issue.
Room Quality
7.74
Multiple complaints about older rooms and maintenance issues.
Amenities
9.77
Guests enjoyed facilities like the pool, spa, and breakfast offerings.
Value for Money
8.23
Pricing was a common concern, especially regarding breakfast.
Food and Beverage
7.28
Numerous complaints about the quality of food served in the restaurant.
Overall Experience
9.25
Guests enjoyed their stay overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Scenic Location
Enotel Golf Santo da Serra offers a tranquil escape nestled in nature, just a short distance from key attractions like Machico and Funchal.

Charming Accommodations
Indulge in cozy rooms adorned with rustic furnishings, cable TV, and some with private balconies for a picturesque view.

Dining and Leisure
Savor delicious meals at Fairview Restaurant, unwind at the Old Course Bar, and stay active at the gym or indoor heated pool.

To experience the perfect blend of relaxation and recreation, book your stay at Enotel Golf Santo da Serra now.

Important information:

Guests of the hotel receive reduced green fees for guests at Palheiro Golf Course.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

8.7
Based on 799 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 9.25
H
Harry • couple • nl
8
2026-09-19 • via Nuitee
B
Bojan • couple • si
9
2026-09-18 • via Nuitee
S
Sebastian Ternovac • solo_traveller • hu
10
Pros:

We really enjoyed our stay at Enotel Santo da Serra. The hotel is in a beautiful, peaceful location surrounded by nature. The staff were friendly and helpful, the breakfast was good, and we really enjoyed the spa and swimming pool. The hotel was a great base for exploring Madeira by car. Overall, we had a lovely holiday and many good memories from our stay.

2026-09-17 • via Nuitee
I
isabelle • solo_traveller • fr
9
Très bel hôtel
Pros:

Le personnel, le petit déjeuner, le dîner, ma piscine

Cons:

Pas assez de rangement dans la chambre
Très difficile de faire sécher les serviettes, et les peignoirs

2026-09-17 • via Nuitee
S
Sonia • solo_traveller • es
10
alojamiento fabuloso para relajarse
Pros:

ver el amanecer por las mañanas y escuchar cantar a los gallos. ver a los pavos reales pasear por el hotel. disfrutar del spa. el cenador con sillones es ideal para leer

2026-09-16 • via Nuitee
L
Laurent • solo_traveller • fr
9
2026-09-13 • via Nuitee
L
Laurent • couple • fr
9
2026-09-13 • via Nuitee
G
Gerald • couple • ch
10
Pros:

Bel hôtel avec magnifique jardin. Situation à quelques minutes en voiture de l’aéroport. Chambre impeccable avec grand balcon. Accueil chaleureux. Et surtout un buffet petit déjeuner avec d’excellents produits. Merci.

2026-09-12 • via Nuitee
C
Catherine • couple • ie
9
Very enjoyable, took the Bus several days into fungal, very busy that place was hopping! But very hot, it was a bit cool
Pros:

It was quiet, peaceful, the staff were unbelievably helpful and kind so so friendly I am Visually Impaired, I was asked at one stage what my room number was and it became a parent that every staff member knew by my Room number that I may need assistance they were kind helpful without being overbearing obviously well trained in dealing with people with disabilities I was very impressed👏🏻🥇

Cons:

To be honest I wouldn’t really rate the food, breakfast was OK nothing special except for the coffee that was amazing! I would not recommend the buffet dinner that was not great, but the staff made up for it😍

2026-09-12 • via Nuitee
S
SYLVAIN • solo_traveller • fr
9
Pros:

SAP & Piscine

Cons:

Odeurs venant des canalisations de la douche et dans l'espace massage.

2026-09-10 • via Nuitee
S
sujana • extended_group • gb
10
2026-09-10 • via Nuitee
S
Sophie • extended_group • fr
9
Calme et apaisant
Pros:

Le cadre apaisant et le personnel très agréable contribuent à passer un très agréable séjour.
La cuisine avec les légumes du potager est excellente.

Cons:

Un ascenseur pour monter les valises lourdes serait bien apprécié.

2026-09-09 • via Nuitee
N
NATHALIE • solo_traveller • fr
9
Pros:

Le parc avec son potager et ses animaux.
La piscine et le Spa.

2026-09-06 • via Nuitee
E
Elio • couple • es
9
Pros:

la ubicacion e instalaciones aunque el gym muy pequeño no pondria que hay gimnasio para esa sala minúscula.

Cons:

almohadas poco comodas en comparación con el colchón que era muy comodo.

2026-09-06 • via Nuitee
P
Patrícia • solo_traveller • pt
8
2026-09-03 • via Nuitee
S
Sandra • couple • pt
9
Memorável
Pros:

Gostei de tudo, exceto o fato de não haver televisão e algumas luzes queimadas.

Cons:

Já respondi acima.

2026-09-03 • via Nuitee
A
Anne-Lise • solo_traveller • ch
7
Pros:

L'emplacement, le parc de l'hôtel et la décoration intérieure étaient très bien.

Cons:

L'odeur de moisi qui régnait dans la chambre et qui a imprégné mes vêtements était très désagréable.

2026-09-02 • via Nuitee
F
Flavy • couple • fr
10
Pros:

-le calme
- la tranquillité
- l’environnement
- le village et le jardin

2026-09-01 • via Nuitee
C
Charles • solo_traveller • fr
8
Un hôtel au calme plus au frais qu’à Funchal avec de haut niveau de prestations et un personnel sympathique.
Pros:

Le calme, la déco, l’excellente cuisine, les équipements

Cons:

Le manque de suivi du Check out ( nous aurions aimé avoir un rappel la veille de notre départ) et d’informations sur les excursions.
Le personnel ne parle pas français. Il faut se débrouiller avec Google traduction.

2026-08-30 • via Nuitee
S
Sofia Borella • solo_traveller • it
9
Consigliato
Pros:

La tranquillità, la gentilezza del personale, l'ampia scelta del buffet sia a colazione sia a cena.
Ottima posizione per girare tutta l'isola.

Cons:

Clima molto umido, poiché la struttura è localizzata proprio in mezzo alle montagne.

2026-08-29 • via Nuitee