Executive Hotel Cosmopolitan Toronto

Hotels
8.1 (3597 reviews)
8 Colborne Street , Toronto , ca

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable stay
Cons:
Noise issues
Limited facilities
No restaurant or bar
Cleanliness concerns

Categories

Cleanliness
7.75
Multiple guests mentioned cleanliness concerns, including issues with the floors and the upkeep of the facilities.
Service
9.05
Several reviews highlighted friendly and accommodating staff, contributing positively to the overall experience.
Location
9.25
Guests consistently praised the hotel's prime downtown location, emphasizing its convenience.
Room Quality
8.25
Generally positive remarks about room comfort, though some noted issues like noise and bed comfort.
Amenities
7.25
Limited facilities and missing essentials in kitchenettes were noted negatively.
Value for Money
8.25
Guests appreciated the overall value in relation to location and room size, despite some issues.
Food and Beverage
6.75
Lack of on-site dining options led to a lower score in this category.
Overall Experience
8.25
Most guests felt satisfied overall despite minor inconveniences and would consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Suites with Kitchenettes and Living Rooms
The Executive Hotel Cosmopolitan Toronto offers spacious suites with kitchenettes and living rooms, providing guests with the comfort and convenience of a home away from home.

Fine Dining at Viv Restaurant & Bar
Indulge in a culinary experience at Viv Restaurant & Bar, conveniently located just off the lobby. Enjoy delicious meals and crafted cocktails in a stylish and inviting atmosphere.

Relaxation at SpaZen
Unwind and rejuvenate at the full-service on-site SpaZen, where guests can pamper themselves with a variety of luxurious spa treatments and massages.

Experience luxury and convenience in the heart of downtown Toronto at Executive Hotel Cosmopolitan. Book your stay now for an unforgettable experience.

Important information:

The booking credit card and cardholder must present valid ID at check-in.
The service fee includes:
• High speed wireless internet, hotel-wide
• In room Keurig coffee and tea
• Use of Fitness Room
• Local phone calls
• Robes and slippers for use in guest room.
Pet Policy (Dogs only): A charge of CAD $25 is applied per night per pet and / or A flat fee of cad $200 is applied for pets staying 8 days or longer.
All special requests are subject to availability and additional charges may apply.
A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 business days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The spa Operating hours are:
-Sunday to Tuesday – 10am to 6pm
-Wednesday to Thursday – 10am to 7pm
-Friday to Saturday – 10am to 8pm
-Holidays: by appointment request only
Please note: The restaurant is closed until further notice and no room service available at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for free when using an available extra bed.
    People 14 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3597 reviews
Cleanliness: 7.75
Service: 9.05
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
M
Marg solo_traveller ca
10
Everything was perfect
Pros:

Close to where I needed to be

Cons:

Construction

2026-05-29 via Nuitee
J
jason chapados solo_traveller ca
10
2026-05-28 via Nuitee
A
Andrea Kim couple ca
8
Spacious suite easy walking and public transportation access to shopping, great restaurants and attractions.
Pros:

Fantastic location. I had a suite which had a washer and dryer which came in very handy after some torrential rain.

Cons:

The fitness room is a little small for mat work and could be a bit better ventilated.

2026-05-28 via Nuitee
C
Carmen solo_traveller ec
9
2026-05-28 via Nuitee
P
Paul couple ca
4
Need improvement , not cozy
Pros:

Good location

Cons:

Small room , no space really around the bed, very noisy in the hallway at any time

2026-05-28 via Nuitee
K
Kimberly solo_traveller at
8
2026-05-27 via Nuitee
J
Jenni solo_traveller au
8
Pros:

Location, 24 hour staff who provided assistance to locate a mid-priced restaurant on a busy Fri night.
Had a washer and dryer in room.

Cons:

Had a kitchen with large oven and stove top but no equipment.
Had to ask reception even for a kettle and toaster.
Had planned to cook stir fry and rice, but seemed too difficult to ask for all cooking utensils required.

2026-05-27 via Nuitee
P
Park solo_traveller ca
6
2026-05-27 via Nuitee
K
Kendra couple ca
7
Overall not bad experience, the staff were really nice
Pros:

The room size and the view

Cons:

It was a little dusty, the sheets were stiff

2026-05-27 via Nuitee
P
Patricia-12 solo_traveller ie
8
Pros:

Location was convenient , felt safe etc close to Union station but roadworks made it a bit more difficult to find than is probably usual. Facilities in the room were good with kitchen , nice shower, accommodation felt spacious. Better than an 8 but not a 9 !

Cons:

It was very noisy from about 4am in the morning because of construction / roadworks, with jet lag I did not get back to sleep. I could not access the gym as my card didn't work despite changing the card three times - so perhaps the gym is not actually included in guest stays? (There are condos in the building also)

2026-05-27 via Nuitee
K
Kakmani couple ca
2
Je ne recommande pas
Pros:

Rien

Cons:

Tout

2026-05-27 via Nuitee
S
Steffan couple gb
10
Very nice stay
Pros:

Convenient location!

Cons:

Little noisy but to be expected in city!

2026-05-26 via Nuitee
M
Mike family_with_children de
7
2026-05-26 via Nuitee
I
ilaria extended_group it
8
2026-05-25 via Nuitee
S
sheibel solo_traveller es
8
Location is perfect
Pros:

The location is perfect. In 10 minutes you're in Union Station, in 20 minutes in CN tower, etc. The staff are very nice. The room has everything, in case you need something, the workers help you. The ladies clean the room everyday and there are 2 bottles of water (free)

Cons:

There aren't any cleaning cloths. In general it was a good accommodation

2026-05-25 via Nuitee
G
Greg solo_traveller ca
10
Pros:

Clean and easy to get to anywhere. Go station and subway very close by.

Cons:

Restaurant was under renovation, but lots of choices in the vicinity.

2026-05-25 via Nuitee
O
Omar solo_traveller ae
7
Pros:

Excellent customer service, very friendly staff and great location

Cons:

Room cleaning leaves much to be desired and towels are old worn out and not always clean

2026-05-24 via Nuitee
J
jason chapados family_with_children ca
10
2026-05-24 via Nuitee
A
Aminu Rabiu couple ng
1
2026-05-24 via Nuitee
S
Sophie couple ca
8
Agréable et nous pourrions y revenir
Pros:

La proximité de tout ! Le personne est chaleureux et dévoué. La chambre était bien pour nos besoins.

Cons:

Manque un peu de confort pour le divan et le lit ! La climatisation, il a fait chaud !

2026-05-23 via Nuitee