Palazzo Artemide - VRetreats, an SLH Hotel

Hotels
9.5 (921 reviews)
Via Roma, 66 , Siracusa , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality concerns
Noise from ventilation

Categories

Cleanliness
9.6
General sentiment indicates good cleanliness with specific mentions of well-kept rooms.
Service
10
Staff is described as friendly, helpful, and attentive.
Location
10
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
9.57
Rooms are noted to be spacious and well-appointed.
Amenities
9.61
Good amenities referenced, with a focus on cleanliness and attention to detail.
Value for Money
9.06
Some reviews indicate that the value does not meet the expectations set by the hotel's appearance.
Food and Beverage
8.59
Mixed reviews regarding the restaurant, with some negative experiences pointed out.
Overall Experience
9.55
Overall positive sentiments about the stay with a mention of enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:45

Property Description

Central Location on Ortigia Island
Hotel Roma, situated next to the Cathedral, offers a prime location in the heart of Ortigia Island.

Sicilian Culinary Delights
Indulge in a culinary journey at Roma Restaurant, where both new and traditional Sicilian recipes are served. Enjoy a variety of drinks at the bar and savor them in the charming Piazza Minerva square.

Proximity to Historical Sites
Explore the rich history of Sicily with Hotel Roma as your base. Visit the Paolo Orsi Archaeological Museum, located just 2 km away, named after a renowned archaeologist who frequented the hotel. Neapolis Park is also within a 2 km radius, offering a serene escape.

Book your stay at Hotel Roma now to experience the perfect blend of comfort, convenience, and culture.

Important information:

Please note that the property is set in a pedestrian area.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the parking may not be suitable for larger vehicles.

Le tariffe escludono un contributo volontario del 5% sull’importo del soggiorno, e del 15% sui conti dei bar e dei ristoranti. Tale contributo, se scelto di pagare, va interamente a favore dei dipendenti.

Rates exclude a discretionary contribution of 5% on the cost of the stay, and 15% on the bar and restaurant bills. This contribution, if chosen to pay, goes entirely to the employees.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 921 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.57
Amenities: 9.61
Value for Money: 9.06
Food and Beverage: 8.59
Overall Experience: 9.55
A
Ariane couple ch
8
Very good stay
Pros:

Very big room and bed. Super gentle staff

Cons:

Our room was on 1st floor with only 1 window on the courtyard so not very luminous

2026-07-03 via Nuitee
K
Kavitha couple in
10
Amazing
Pros:

Location

Cons:

Nothing

2026-07-01 via Nuitee
T
Trang solo_traveller gb
9
2026-06-29 via Nuitee
P
Phil couple gb
9
Excellent
Pros:

Great location and clean

Cons:

The waterfall shower didn’t work very well

2026-06-29 via Nuitee
D
Daniel couple ch
10
Magnifique palace en plein centre
Pros:

Le personnel était adorable, communication fluide pour organiser l’arrivée en voiture dans la ZTL. La chambre était super, le restaurant est très bon, surtout le petit déjeuné Sicilien. Emplacement il n’y a pas mieux, à côté du Duomo. Tout le quartier est à faire à pied, service taxi partenaire de l’hôtel super sympas et serviable.

Cons:

-

2026-06-27 via Nuitee
U
Ugo extended_group it
10
Amazing 🥰🔝🎉
Pros:

A truly wonderful hotel, beautifully renovated with exceptional taste and a genuinely magical atmosphere. The staff were highly professional, warm, and welcoming throughout our stay, making us feel completely at home. The location is simply incredible and adds even more charm to the whole experience.

I cannot wait to return to Syracuse and enjoy the same unforgettable experience again. Whenever I am back in Sicily, I will certainly spend at least a couple of nights at this hotel.

2026-06-27 via Nuitee
L
loftsaway Couples
10
Train travel holiday .
Pros:

Fantastic hotel, location 5* , the whole hotel team excellent ,wonderful service all round. Our room was kindly up graded and the space was appreciated .Breakfast 1st class sitting on the terrace watching Siracusa wake up. We would definitely return. Thank you .

2026-06-24 via Tripadvisor
L
Liliana solo_traveller co
10
Pros:

Amazing place, with grate location, and excellent device

2026-06-24 via Nuitee
M
Mariana couple br
9
Pros:

Sim a localização

2026-06-24 via Nuitee
4
482tyg Solo travel Las Vegas, Nevada
10
Perfect Ortygia Luxury Location
Pros:

Fantastic stay at this property, where they learn your name and greet you by it whenever meeting. Ortygia is the Syracuse place to be, and this hotel is perfectly situated on beautiful Via Roma which walks you to top attractions. A beautiful little plaza near the cathedral hosts this hotel's bar and restaurant. Terrificly friendly and helpful reception and breakfast crew. Lovely historic rooms and overall building. If I return to Syracuse, I'm staying here.

2026-06-23 via Tripadvisor
L
Luciano couple us
10
2026-06-23 via Nuitee
H
HayatiGva Family
10
Exceptional experience! We can't wait to return
Pros:

Absolutely delightful! Our stay at this hotel was nothing short of perfect. The location couldn’t be more central and just a minute’s walk from Piazza Duomo, the vibrant shopping streets, fantastic restaurants, and even close to the sea.

What truly set this place apart, though, was the staff. They were amazing, warm, helpful, informative, and incredibly accommodating. Their genuine hospitality really enhanced our experience.

We stayed in one of the suites and were pleasantly surprised with beautiful flowers and a thoughtful, personalized gesture for our 2-year-old, which made us feel truly special.

We simply loved everything about our stay and have already decided that this will be our go-to family place whenever we return to Syracuse. Highly recommended!

2026-06-21 via Tripadvisor
R
Rebsy66 Couples Manhasset, Long Island, New York
10
A hidden gem
Pros:

This hotel is perfectly situated around the corner from the Cathederal and a few blocks from the water.

It is an intimate hotel of 40 rooms. Superb service from the front desk to the servers at the restaurant. The breakfast buffet was good, with fruit, pastry, and egg stations.
We had a suite that was very spacious and beautifully appointed.

My 2 suggestions would be to have an extra garbage bin in the room and a shelf in the shower where you can put your razor etc.

2026-06-21 via Tripadvisor
H
heathersW2508ZJ Family
10
Best Hotel in Sicily
Pros:

Palazzo Artemide was absolutely wonderful. From the moment we arrived, the staff warmly greeted us and assisted with luggage and reservations for dinner.
The rooms exceeded our expectations. Everything felt and smelled fresh and inviting. The beds were extremely comfortable, there were no additional outside noises, which was extremely refreshing with the previous couple of hotels in Italy.
Can’t say enough wonderful things about our experiences here in Sicily and especially the Palazzo Artemide.

2026-06-21 via Tripadvisor
M
Marc Andre couple ch
9
Wonderful stay in a wonderful property
Pros:

From the warm welcome and excellent valet parking service to the beautiful rooms and attentive staff who always addressed us by our family name, every detail was outstanding. The food was delicious, and breakfast was a highlight thanks to Laura’s excellent explanations and hospitality.

Cons:

Nothing

2026-06-20 via Nuitee
G
Gerald solo_traveller sg
8
2026-06-19 via Nuitee
P
Pauline couple us
10
2026-06-16 via Nuitee
V
V7057LWchrisk Couples
10
Palazzo Artimede - The perfect place to stay!
Pros:

Palazzo Artimede was an amazing hotel. The staff were extremely kind and helpful the entire time and made me and my wife’s honeymoon very special! Everything you could need is within walking distance, food, bars, beaches etc. I would recommend this hotel to everyone! Thank you Palazzo Artimede staff!

2026-06-15 via Tripadvisor
B
B64FKfelixk Couples
10
Delightful experience
Pros:

One of the best hotels we’ve ever stayed. Service is impeccable staff is amazing

2026-06-15 via Tripadvisor
S
Sean couple au
10
excellent,beautiful stay
Pros:

staff were excellent--so helpful,polite etc
hotel was well maintained,great location,clean
room was very comfortable

Cons:

difficult to operate tv/remote--hard to press buttons
no iron in room
breakfast times needs to be extended--10 am too early to close

2026-06-15 via Nuitee