Palazzo Artemide - VRetreats, an SLH Hotel

Hotels
9.5 (973 reviews)
Via Roma, 66 , Siracusa , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality concerns
Noise from ventilation

Categories

Cleanliness
9.6
General sentiment indicates good cleanliness with specific mentions of well-kept rooms.
Service
10
Staff is described as friendly, helpful, and attentive.
Location
10
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
9.57
Rooms are noted to be spacious and well-appointed.
Amenities
9.61
Good amenities referenced, with a focus on cleanliness and attention to detail.
Value for Money
9.06
Some reviews indicate that the value does not meet the expectations set by the hotel's appearance.
Food and Beverage
8.59
Mixed reviews regarding the restaurant, with some negative experiences pointed out.
Overall Experience
9.55
Overall positive sentiments about the stay with a mention of enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:45

Property Description

Central Location on Ortigia Island
Hotel Roma, situated next to the Cathedral, offers a prime location in the heart of Ortigia Island.

Sicilian Culinary Delights
Indulge in a culinary journey at Roma Restaurant, where both new and traditional Sicilian recipes are served. Enjoy a variety of drinks at the bar and savor them in the charming Piazza Minerva square.

Proximity to Historical Sites
Explore the rich history of Sicily with Hotel Roma as your base. Visit the Paolo Orsi Archaeological Museum, located just 2 km away, named after a renowned archaeologist who frequented the hotel. Neapolis Park is also within a 2 km radius, offering a serene escape.

Book your stay at Hotel Roma now to experience the perfect blend of comfort, convenience, and culture.

Important information:

Please note that the property is set in a pedestrian area.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the parking may not be suitable for larger vehicles.

Le tariffe escludono un contributo volontario del 5% sull’importo del soggiorno, e del 15% sui conti dei bar e dei ristoranti. Tale contributo, se scelto di pagare, va interamente a favore dei dipendenti.

Rates exclude a discretionary contribution of 5% on the cost of the stay, and 15% on the bar and restaurant bills. This contribution, if chosen to pay, goes entirely to the employees.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Location

Guest Reviews

9.5
Based on 973 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.57
Amenities: 9.61
Value for Money: 9.06
Food and Beverage: 8.59
Overall Experience: 9.55
B
BSwannie Couples
10
Great hotel!
Pros:

Currently here at the hotel. It is beyond hot in Sicily this year (98 yesterday) This hotel’s air conditioner itself is worth the 5 star review. Seriously. Our room is large. Three sets of windows overlooking the street side and the square side. Gorgeous! The room is classy. THe staff are helpful and friendly. Breakfast buffet is plentiful!! The staff all remember our names. Bathroom amenities were plentiful - everything you forgot or left at the last hotel (shaving cream) Nice little touches that put a hotel over the top for me.

2026-08-29 via Tripadvisor
6
632arielz Solo travel New York City, New York
10
Perfect stay!
Pros:

Perfect stay! The location was even better than I expected, right on the square in front of the duomo! Stunning at all times of day and night. Rooms and bathrooms are clean, spacious, and well appointed. The staff are all very friendly and helpful.

2026-08-28 via Tripadvisor
F
Frédéric couple fr
8
Sans doute un des meilleurs hôtels de Syracuse par son emplacement et son rapport qualité prix
Pros:

Proximité hyper centre et service voiturier. Équipe très pro et aux petits soins.

Cons:

L’odeur des diffuseurs de parfums un peu trop prononcée dans les étages et les chambres mais avis très subjectif.

2026-08-28 via Nuitee
V
Volodymyr couple pt
10
2026-08-27 via Nuitee
K
karim family_with_children it
9
2026-08-26 via Nuitee
P
Patricio extended_group cl
9
2026-08-25 via Nuitee
E
Emre solo_traveller tr
10
Best luxury address in Ortigia.
Pros:

Location staff style. perfect combo in Ortigia.

Cons:

NA

2026-08-25 via Nuitee
L
Linda couple au
8
2026-08-24 via Nuitee
G
gerrit couple de
10
Pros:

Perfekte Lage im Zentrum, schönes Zimmer, sehr gutes Frühstück

2026-08-23 via Nuitee
S
StephanE695 Family
10
Great location, very good staff
Pros:

Absolutely attentive, friendly and solution oriented staff. Perfectly personalised treatment. Nice rooms always perfectly cleaned. Centric location where everything in Ortigia is nearby.

2026-08-22 via Tripadvisor
J
jasonsT9829XL Couples
10
Perfect location and facilities
Pros:

Excellent location. Friendly and attentive staff. Bed and shower were phenomenal. Couldnt have stayed in a better place.

2026-08-22 via Tripadvisor
A
A387FQrebeccaf Couples
10
A Beautiful Stay in the Heart of Ortigia
Pros:

Our stay was amazing! We were here for a stop on our honeymoon. The staff is extremely kind and helpful, they made us feel very welcomed. The hotel location is perfect, in the heart of Ortigia and walkable to all the island has to offer. At night we were able to open our balcony doors and listen to the nearby live music from street performers. The room was very clean, updated, and stocked with all the essentials and some extras. The hotel bar and restaurant, Amuni, had delicious drinks and friendly servers as well. We would highly recommend to anyone looking for a centrally located hotel. We hope to come back and visit again one day!

2026-08-22 via Tripadvisor
S
Stinga02 solo_traveller au
10
Would choose this place again when going back
Pros:

Perfect location. Great facilities. Friendly staff.

Cons:

Nothing

2026-08-22 via Nuitee
D
Destination433431 Family Brooklyn, New York
10
Wonderful Stay in Ortigia
Pros:

We had a wonderful stay at Palazzo Artemide in Ortigia. Everything was exceptional from start to finish. The hotel and our room were absolutely immaculate, and the entire property smelled wonderful. The service was excellent—everyone was friendly, attentive, and professional.
The location is also perfect, right in the heart of Ortigia and within easy walking distance of the restaurants, shops, and beautiful sights. It was the perfect base for exploring the area.
We thoroughly enjoyed our stay and would definitely stay at Palazzo Artemide again. Highly recommended!

2026-08-21 via Tripadvisor
K
K3822BUanthonyo Family Brooklyn, New York
10
Wonderful stay in Ortigia
Pros:

We had a wonderful stay at Palazzo Artemide in Ortigia. Everything was exceptional from start to finish. The hotel and our room were absolutely immaculate, and the entire property smelled wonderful. The service was excellent—everyone was friendly, attentive, and professional. It was clear that a great deal of care goes into making guests feel comfortable and welcome.
A beautiful hotel in a fantastic location, and we would definitely stay here again. Highly recommended!

2026-08-20 via Tripadvisor
G
Giuseppe solo_traveller us
10
2026-08-19 via Nuitee
M
Marissa extended_group ca
10
Pros:

Beautiful stay, grounds impeccable service exceptional

2026-08-19 via Nuitee
S
Stéphanie family_with_children pt
6
Pros:

Super emplacement

Cons:

fortes odeurs dans les chambres du dernier étage

2026-08-14 via Nuitee
T
Tasanee couple th
7
2026-08-13 via Nuitee
M
Michelle extended_group au
10
2026-08-11 via Nuitee