Protur Roquetas Hotel & Spa

Hotels
•
Protur Hotels
8.6 (963 reviews)
Urbanización Playa Serena, 93 , Roquetas de Mar , ES
+34 950 00 53 50

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with food quality
Minor cleanliness concerns

Categories

Cleanliness
8.21
Some minor issues mentioned with ants and the spa not functioning properly.
Service
9.18
Staff were described as very helpful and attentive, enhancing guest experience.
Location
8.72
The location was frequently praised as fabulous and well-situated.
Room Quality
8.37
Rooms were generally comfortable but noted to be dim in some cases.
Amenities
8.7
Facilities and amenities were mostly regarded positively, with some comments on the small spa.
Value for Money
8.76
Overall quality of services reflects good value for the price.
Food and Beverage
7.71
Mixed reviews on food quality, particularly regarding the Italian restaurant.
Overall Experience
9.18
Most guests had a great time and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:25

Property Description

Luxurious Beachfront Retreat

Unwind at the Biomar Spa
Indulge in ultimate relaxation at the Biomar spa with saunas, indoor pools, and a chill-out area.

Gourmet Dining and Entertainment
Savor delectable meals at the buffet restaurant and themed dining options. Enjoy a refreshing drink at the lounge bar or pool bar.

Prime Location and Modern Comfort
Located in the vibrant Roquetas de Mar, enjoy modern amenities like free WiFi, flat-screen TVs, and private balconies. The town center is just a short stroll away.

Book your stay at the Protur Roquetas Hotel & Spa for a luxurious seaside getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEI

Location

Guest Reviews

8.6
Based on 963 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.76
Food and Beverage: 7.71
Overall Experience: 9.18
J
Julija • family_with_children • hr
10
Pros:

Izvrstan hotel za obiteljski odmor!
Stigli smo u hotel prilično rano zbog jutarnjeg leta, a osoblje recepcije dočekalo nas je s iznimnom ljubaznošću. Naša soba je već bila spremna - detalj koji nam je puno značio nakon ranog putovanja i ostavio izvrstan prvi dojam.
Hrana: U početku izbor hrane nije baš odgovarao našim preferencijama, ali nakon nekoliko dana pronašli smo upravo ono što nam se sviđa i istinski smo uživali u obrocima do kraja boravka. Posebna pohvala ide hrani i grickalicama koje se poslužuju uz bazen - bili su pravi hit!
Sadržaji i zabava: Hotel nudi širok raspon sadržaja i za djecu i za odrasle, osiguravajući da svatko pronađe nešto za sebe. Animacijski tim zaslužuje posebno priznanje; jasno je koliko truda i energije ulažu u svoj rad. Hvala im na svim divnim trenucima i fantastičnoj atmosferi tijekom našeg boravka!
Bazeni: Vanjski bazeni su izvrsni - zanimljivi, čisti i dobro održavani. Unutarnji bazen nije velik, ali je sasvim dovoljan za opuštajuće kupanje.
Osoblje:Željeli bismo uputiti posebnu pohvalu osoblju koji rade u glavnom restoranu! Svaki koji doćeka gosta u sivoj košulje (vjerojatno menađeri) stvara dojam da si dobrodošao. i pozdrave ocu i sinu koji rade u glavnom restoranu - njihova ljubaznost, trud i način interakcije s gostima ostavili su na nas posebno divan dojam. Ljudi najveće bogatstvo ovog hotela!
Zaključak: Sve u svemu, imali smo prekrasan obiteljski odmor i svakako bismo preporučili ovaj hotel obiteljima s djecom. Unatoč nekoliko manjih nedostataka, cjelokupno iskustvo bilo je pozitivno, ostavljajući nam prekrasne uspomene. Voljeli bismo se vratiti!

Cons:

Naša jedina manja zamjerka odnosi se na područje s jacuzzijem, koje je zabranjeno djeci mlađoj od 16 godina. Budući da je područje bilo uglavnom prazno, šteta je što naša šestogodišnja kći nije mogla uživati ​​u njemu.

2026-11-06 • via Nuitee
Z
Zane • family_with_children • lv
9
2026-11-02 • via Nuitee
S
Sonja • couple • de
9
Erholung pur, gerne wieder.
Pros:

Das Personal war hervorragend. Immer freundlich und alles wurde immer sofort umgesetzt.

Cons:

Im Grunde genommen nichts. Nur eine Kleinigkeit: Die Cocktails sind nicht lecker, da nicht selbst gemacht.

2026-11-01 • via Nuitee
L
Laura • family_with_children • lv
9
2026-11-01 • via Nuitee
L
Linda • couple • gb
10
We had a lovely relaxing time
Pros:

It was spacious , clean and the staff were excellent

2026-10-31 • via Nuitee
A
Alberto • extended_group • es
9
Pros:

la atención del personal

Cons:

la calidad de la comida

2026-10-29 • via Nuitee
C
Carmen • family_with_children • es
9
Bonito hotel con instalaciones y buffet estupendas
Pros:

Un buen hote con buffet estupendo

Cons:

Nada

2026-10-29 • via Nuitee
L
Lucica • couple • es
9
2026-10-27 • via Nuitee
F
Francisco • couple • es
7
Pros:

personal,

Cons:

en,el,bar,atención,en,mesa,y con
menos,grifo,en,los,combinados

2026-10-26 • via Nuitee
E
Emeterio • couple • es
9
2026-10-26 • via Nuitee
M
Mourad • family_with_children • fr
9
2026-10-26 • via Nuitee
O
Oya • family_with_children • es
10
Pros:

Todo perfecto

Cons:

Nada

2026-10-26 • via Nuitee
M
María Jesús • extended_group • es
10
Pros:

El personal, que atendieran mi petición de cama grande, la limpieza

Cons:

Por poner una pega, una opción de ducha en lugar de la bañera, por la comodidad de acceso

2026-10-26 • via Nuitee
C
Carmen • couple • es
10
2026-10-25 • via Nuitee
M
Marisol • family_with_children • es
10
Pros:

El trato del personal del hotel, amable y muy atentos con los clientes.
Y también decir los desayunos, almuerzo y cenas estupendas.

2026-10-25 • via Nuitee
R
Rogelio • couple • es
10
2026-10-23 • via Nuitee
M
Maria Jose • family_with_children • es
8
Pros:

El personal y las instrucciones

Cons:

Mejoraría la comida no había mucha variedad

2026-10-22 • via Nuitee
J
jason • family_with_children • gb
9
Pros:

Location.cleanes.food and polite friendly staff

Cons:

Mattresses were hard

2026-10-21 • via Nuitee
I
Iglesias Seoane • solo_traveller • es
9
Pros:

La atención de todo el personal, llegamos al hotel a las 3 ,ya cerraba el restaurante e insistieron que fuésemos a comer tranquilamente,que nos esperaban , después hicimos el checkin.

Cons:

Irnos

2026-10-21 • via Nuitee
H
Heredia • family_with_children • es
10
Pros:

El trato del personal a los huéspedes

Cons:

No hay ninguna pega o falta (según mi experiencia)

2026-10-20 • via Nuitee