DoubleTree by Hilton Florence Metropole

Hotels
•
Doubletree by Hilton
8.1 (672 reviews)
Via Del Cavallaccio 36 , Florence , IT
+39 055 78711

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Weak breakfast offerings
Location may be inconvenient for some

Categories

Cleanliness
8.18
Guests commented on clean rooms but some found rooms a bit noisy.
Service
9.15
The staff was generally described as kind and helpful.
Location
7.69
Some reviews noted the location was a bit far from the city center.
Room Quality
8.14
Rooms were described as comfortable with some issues reported on amenities.
Amenities
7.67
Lack of a swimming pool and fitness room noted as negative points.
Value for Money
8.13
Mixed reviews on value, with some feeling it did not meet expectations.
Food and Beverage
7.18
Breakfast was often criticized; some found the menu limited.
Overall Experience
8.65
Many guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:20

Property Description

Luxurious Rooms and Wellness Area
Experience spacious rooms with wood floors and marble bathrooms at the Hilton Florence Metropole. Relax in the wellness area with a 24-hour gym to unwind after a day of exploring Florence.

Delicious Dining Options
Indulge in buffet-style breakfast at the hotel's restaurant offering Florentine dishes and international cuisine. Enjoy snacks and drinks at the indoor cocktail bar, perfect for a relaxing evening after a day of sightseeing.

Convenient Location
Located just 2 km from the A1 motorway exit, the Hilton Florence Metropole is a convenient 10-minute drive from San Donato Park and Florence Peretola Airport. Book now to experience luxury and convenience in the heart of Florence.

Important information:

The shuttle is a 34-seater bus. Reservations for this service is required at least 1 day prior to arrival. The hotel is not responsible for any changes or cancelations of this shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.1
Based on 672 reviews
Cleanliness: 8.18
Service: 9.15
Location: 7.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.65
S
Szilvia • family_with_children • hu
3
Nem 4 csillagos szolgáltatás
Pros:

díjmentes parkolás

Cons:

A klímát nem lehetett kikapcsolni, mert újra és újra bekapcsolt automatikusan, hiába kapcsoltuk ki. Mint kiderült, csak a recepciós tudja központilag kikapcsolni. Ez okból 18 fok volt a szobában, hiába nyitottuk ki az ablakot is.
Reggeli nagyon gyenge. Porból készült tojásrántotta, a sült zöldség már 9 órakor elfogyott, és nem is készítettek aznap többet, pedig a reggeli 11 óráig tart. Éjszaka elromlott a tűzjelző rendszer és órákon keresztül riasztott, Reggel a kijelentkezésnél annyit sem mondtak, hogy elnézést az éjszakai ébresztőért.

2026-09-19 • via Nuitee
D
David • couple • ch
9
2026-09-13 • via Nuitee
C
Céline • couple • fr
10
2026-09-08 • via Nuitee
V
viviana • couple • it
9
2026-09-01 • via Nuitee
M
Mikhael • solo_traveller • il
10
Pros:

All great

Cons:

The button on the water fall dosnt work good

2026-08-29 • via Nuitee
E
EMMANUEL • couple • fr
10
Un hôtel parfait pour découvrir Florence
Pros:

La situation. Le service de navette jusqu’à la station de métro. L’amabilité du personnel. Les chambres sont très propres et d’un excellent niveau.

2026-08-25 • via Nuitee
C
Carlos Augusto • couple • br
10
Ótima
Pros:

Tudo muito bom, café da manhã excelente, cama confortável com travesseiros ótimos.

Cons:

Quarto com vista para cidade, acaba tendo um pouco de barulho da rodovia que passa em frente. E o chuveiro um pouco fraco, de resto é tudo ótimo !

2026-08-23 • via Nuitee
C
Connie • couple • au
6
2026-08-23 • via Nuitee
N
Natalie • extended_group • bs
9
Perfect Location. Spacious rooms. Good restaurant. Best front desk staff
Pros:

Very nice ,modern ,friendly front desk staff

Cons:

Our room was not clean properly
After two days of dirty room we told front desk. They had it deep cleaned immediately. So much better. Enjoyed the rest of the stay.
No english tv channels

2026-08-18 • via Nuitee
E
Elena Francesca • solo_traveller • it
10
2026-08-13 • via Nuitee
P
Peter • couple • gb
8
2026-08-13 • via Nuitee
R
richard kwangsoo • couple • us
8
2026-08-11 • via Nuitee
R
richard kwangsoo • family_with_children • us
8
2026-08-11 • via Nuitee
Ömer • family_with_children • tr
10
2026-08-02 • via Nuitee
R
R8295VKmarkg • Couples
10
HIGHLY RECOMMENDED BRAND NAME HOTEL
Pros:

LOVE HILTON! GREAT Air Conditioning! Established brand hotel. RECOMMENDED.

2026-07-21 • via Tripadvisor
L
Laila • couple • gb
8
2026-07-19 • via Nuitee
B
Balázs • family_with_children • hu
9
Pros:

Szemelyzet, reggeli.

2026-07-19 • via Nuitee
W
Waschke • solo_traveller • de
8
2026-07-17 • via Nuitee
M
MANIKANDAN • solo_traveller • in
7
2026-07-15 • via Nuitee
C
Cheryl • solo_traveller • gb
8
Would love it if it were cheaper!
Pros:

Room was nice, view was great. It was clean and comfortable. Didn’t have breakfast but my friend said it was good.

Cons:

Location could be better. There was a shuttle to the tram stop and supermarket but it didn’t run all night so you have to get an uber to get there when it wasn’t running. The tap in tub was leaking and could not switch off the AC! The humming sound was very annoying at night. Didn’t have the breakfast or use the pool so can’t comment on those unfortunately 😔.

2026-07-15 • via Nuitee