The Glenmoriston Townhouse Hotel

Hotels
8.3 (2493 reviews)
20 Ness Bank , Inverness , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

8.3
Based on 2493 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
P
Pamela couple ca
8
Really great stay so I would come back!
Pros:

The room was spacious and clean. The bathroom was a good size and the shower was great. The location was close to the city center. They also agreed to let us use the parking even after we checked out. The staff was kind.

Cons:

Nothing!

2026-08-08 via Nuitee
L
Linda family_with_children ca
5
Pros:

I like the staff they were friendly, exceptionally friendly

Cons:

The bathroom was very dirty and it ruined my stay. The corners of the shower were black with dirt because they were never cleaned. And when I told the lady in the morning about this issue, while I was doing my check out, as I only stayed one day, it was clear she had no intention of relying this issue to the manager. And claimed it was because the manager was on a business trip. It's not acceptable. Also the sheets of the blanket had ketchup stains on them it grossed me out so much I slept without a blanket. I unfortunately didn't take pictures and really regret it, but I thought the receptionist would take this issue seriously so I thought pictures were not needed for a 4 stars hotel.

2026-08-07 via Nuitee
L
Luciana couple ar
9
Pros:

Location is excellent. The room was very pretty and confortable. Great breakfast! Staff was very kind.

2026-08-07 via Nuitee
C
Camille solo_traveller us
8
2026-08-07 via Nuitee
P
Puiu L couple ro
9
Cozy hotel in Inverness
2026-08-05 via Nuitee
S
simone couple it
7
A strategic location frozen in an eighties time capsule ! :)
Pros:

The hotel is structurally perfect for a one-night city stay, offering an ideal base to easily reach all the renowned spots in the area.However, from an architectural and interior design perspective, it is important to note a divergence between the main building and the annex.

We stayed in the wing adjacent to the main hotel: while the spaces were perfectly clean, the guestrooms felt somewhat dated. The furniture and overall decor still reflect an unchanged 1980s aesthetic, which creates a noticeable contrast with the hotel's potential.As for the dining experience, the breakfast was acceptable but strictly standard, falling into an ordinary routine without the standout elements found elsewhere.

A convenient location for a quick stopover, but one that highlights a need for a unified interior refresh.

2026-08-05 via Nuitee
A
Andrew couple us
10
Pros:

Nice property with spacious rooms and nice decor. Staff was friendly and helpful

2026-08-04 via Nuitee
J
Jason couple au
8
On the river in Inverness
Pros:

Great location on the river, close to the centre of town.
Walking distance to some of the sites.
Nice restaurant on site and separate bar.
Good breakfast.

Cons:

Booked 2 club rooms. Same price.
One was upstairs, it was tiny, shower was ridiculously small, there was a TV in the room, but it was the size of a computer screen.
Would not have been a problem if I hadn't seen the other room.

2026-08-04 via Nuitee
S
Silvia couple ch
9
Sehr schön.
Pros:

Sehr schönes Hotel, gut gelegen. Freundliches Personal. Sehr gutes Dinner!

Cons:

Keine Ablagefläche im Bad.

2026-08-03 via Nuitee
C
Cathie couple gb
10
Pros:

Lovely location with river view. Very comfortable bed.

2026-08-02 via Nuitee
N
Nina couple at
8
2026-08-02 via Nuitee
S
Stancu solo_traveller gb
4
2026-07-25 via Nuitee
A
Andre family_with_children br
2
Péssimo! A única qualidade é a localização…
Pros:

As únicas qualidades são localização e estacionamento gratuito. Fica a uma pequena caminhada do centro e numa rua bem bonita.

Cons:

Não tem ar condicionado e nem geladeira no quarto. Batia o sol da tarde bem de frente às janelas e o quarto virava um forno. A única luz do quarto que acendia era do banheiro, e as tomadas não funcionavam. Encontramos mosquito dentro do quarto. Tínhamos reserva de 3 noites mas permanecemos apenas 1 e mudamos de hotel. Péssimo!!

2026-07-25 via Nuitee
C
Cathie couple gb
10
Wonderful friendly staff, perfect location
Pros:

Lovely river view , comfortable bed, convenient for train station

Cons:

nothing

2026-07-25 via Nuitee
S
Sjúrður couple fo
9
2026-07-25 via Nuitee
F
Frédéric couple fr
8
2026-07-25 via Nuitee
P
Paton couple gb
4
i would never go back
Pros:

food and service very good

Cons:

the room was at the bck of an anex it was noisy dirty curtains and curtain pole was old and stained would not recomend it

2026-07-24 via Nuitee
J
Julie couple ch
8
2026-07-24 via Nuitee
K
Karen solo_traveller us
10
2026-07-24 via Nuitee
A
Andres couple gb
10
Excelente locación en Inverness
Pros:

Excelente!!

Cons:

La cocina cierra temprano

2026-07-24 via Nuitee