The Glenmoriston Townhouse Hotel

Hotels
8.3 (2438 reviews)
20 Ness Bank , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2438 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
P
Pascale-Florence • extended_group • be
8
Leuk hotel met goed restaurant, fijne uitvalbasis voor de regio
Pros:

Het is een fijn hotel op leuke locatie. je kan van hieruit heel veel ondernemen. Ook de parking is erg handig

Cons:

Het uitzicht uit onze kamers is minder.

2026-07-18 • via Nuitee
M
muriel • family_with_children • fr
5
Frustrant à cause de la pollution sonore
Pros:

Emplacement agréable

Cons:

Très bruyant jusque tard dans la soirée. Les chambres donnent sur une salle de fêtes. Incompatible avec le calme recherché lorsqu’on choisit d’aller à l’hôtel

2026-07-18 • via Nuitee
R
rita • solo_traveller • be
8
Pros:

Zeer vriendelijk personeel, steeds behulpzaam

Cons:

Niets

2026-07-18 • via Nuitee
G
Gerald • solo_traveller • gb
9
Ged and Val
Pros:

First and Foremost All Staff were Very Very Welcoming and Friendly. Which is down to Ben the Manager who made sure we had a table for Food as were restricted for time after arriving late afternoon due to a stressful arrival elsewhere. 👌😎

Cons:

We had to move Room as no shower/ the other Room's shower is small and tight. Unfortunately both rooms had 3 levels of stairs 😌 as my wife has a Few Medical Conditions. But No Quams Overall as was A late booking And Tremendous service with a 😎.Will DEFINITELY BE BACK

2026-07-18 • via Nuitee
C
cathy • couple • us
10
2026-07-17 • via Nuitee
S
Stefan • family_with_children • de
10
2026-07-17 • via Nuitee
J
Joke • solo_traveller • nl
10
Pros:

Wat een mooi hotel en wat een mooie locatie aan de Ness. Het personeel was zeer vriendelijk, de fietsen mochten in een vergaderkamer. De ambiance was erg gezellig. Onze kamer, nummer 26, keek mooi uit over de Ness en had 2 verschillende ramen. De kamer was mooi ingericht, met een mega groot bed. De badkamer was fijn en functioneerde goed. De WiFi was ook geweldig. Het ontbijt was uitgebreid en erg lekker gezien de prijs van zoveel andere hotels was dit echt " value for money".
Het was allemaal erg schoon en rustige omgeving

Cons:

Niets

2026-07-17 • via Nuitee
M
Mark • couple • gb
10
Pros:

Beautiful room and food

2026-07-16 • via Nuitee
P
Pat • solo_traveller • us
10
Pros:

The room was big and the view was awesome. The food delicious and the staff efficient and friendly.

Cons:

The pillows on the bed were a bit hard

2026-07-16 • via Nuitee
C
Catherine • couple • us
9
Lovely hotel, well situated in Inverness
Pros:

The Glenmoriston Townhouse Hotel was easy to walk to from the train station. The staff were exceptionally helpful, we especially appreciated help getting bags to the room since there were stairs. Our room was very clean and comfortable. Since it was raining quite a lot, we ate at the last minute at the hotel. They were very kind to fit us in and the meal was delicious

Cons:

There was a very noisy party at the restaurant next door that did not wrap up until a bit after 11.

2026-07-14 • via Nuitee
C
Charly P. • couple • ch
10
2026-07-14 • via Nuitee
E
Egon • couple • at
2
Schlecht
Pros:

Das Frühstück war von der Auswahl sehr bescheiden wir reisen seit einiger Zeit in Schottland herum. Wir wissen was andere Häuser , die BEDEUTEND billiger waren und viel mehr bieten. Frechheit unter jeder Diskussion

Cons:

Das Zimmer. Blick auf eine feuermauer in 1 m Abstand Steinzeit.

2026-07-12 • via Nuitee
C
Caroline • couple • fr
5
Rapport qualité-prix décevant
Pros:

L'emplacement et le parking

Cons:

Chambre 21 avec des bruits de tuyauterie très désagréable. Le soir entre 21 et 22h30. Le matin entre 6h30 et 7h30. Le petit déjeuner à la carte et très peu de choix en buffet continental.

2026-07-12 • via Nuitee
L
Leanne • couple • au
9
Hidden Gem
Pros:

We booked our accommodation quite late and were delighted to find this hidden gem. The location was perfect, right beside the river, and our room had beautiful river views. Free on-site parking was available. The room was spacious with a comfortable king-size bed, and it was just a short walk to the main part of town, where there was an excellent selection of restaurants and bars.

Breakfast was good, with a continental selection including fruit, yoghurt, bread and spreads, as well as a hot breakfast option that was freshly cooked and served hot.

Cons:

The only downsides were that there was no lift, so carrying luggage up three flights of stairs was a challenge. We did get help on our arrival. Our room was on the top floor and had an attic-style layout with sloping ceilings, so we had to be careful not to bump our heads. The bathroom had the same issue, making it impossible to stand upright while showering. The room would also become quite warm in hot weather, although we found a fan, which helped make it more comfortable.

2026-07-11 • via Nuitee
L
Linda • couple • gb
10
2026-07-09 • via Nuitee
P
Proctor • extended_group • gb
6
Stopover on Scottish road trip with friends
Pros:

Lovely location on the river

Cons:

Had drainage problems with shower and toilet which staff dealt with immediately and moved us to another apartment and kindly compensated us with drinks.
No mirrors in bedrooms to dry hair, had to do it in living room. No milk in fridge even though there was a kettle/tea/coffee. Location of apartment at back of car park/main road not the nicest.
Restaurant/bar were good

2026-07-08 • via Nuitee
S
STUNZNER • solo_traveller • gb
5
Pros:

Dated and small rooms. Price reflected holiday season rather than quality of facilities.

Cons:

Dated. Small bathroom. Clear signs of age. Instant coffee. Price. I don't mind paying if the product reflects the price.

2026-07-08 • via Nuitee
P
Patricia • family_with_children • gb
9
Pleased to be able to enjoy an evening meal after arriving later than scheduled.
Pros:

Staff exceptionally helpful

Cons:

-

2026-07-06 • via Nuitee
B
Barbara • couple • au
9
2026-07-05 • via Nuitee
N
Norma • family_with_children • gb
9
2026-07-05 • via Nuitee