B&B Hotel Firenze Pitti Palace al Ponte Vecchio

Hotels
•
B&B Hotels
8.6 (1349 reviews)
Borgo San Jacopo 3/R , Florence , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Exceptional location and views (Ponte Vecchio/Palazzo Vecchio)
Friendly, helpful staff and good customer service
Generous, high-quality breakfast with great views and gluten-free options
Clean rooms with daily housekeeping and comfortable beds
Late check-out and luggage storage accommodated
Pleasant lounge and small reception amenities (water, snacks, free ice)
Cons:
No on-site parking; nearby garages are expensive
Occasional sewage/odour issues reported in some rooms
Inconsistent room quality — some rooms rundown or cheaply finished
Missing toiletries / poor pillows reported by some guests
Breakfast repetition and occasional missing items (e.g., bacon)

Categories

Cleanliness
7
Mixed signals: many guests report very clean rooms, daily linen/towel change, and impeccable common areas, but a few reviews describe sewer odor and rundown/poorly maintained rooms with missing toiletries.
Service
9.2
Consistently praised: helpful, friendly reception and breakfast staff, accommodating requests (luggage storage after check-out, quick room changes) and overall attentive service.
Location
9.6
Outstanding: repeatedly described as 'perfect' and 'superb' — immediate proximity to Ponte Vecchio and central Florence, with spectacular views from the breakfast terrace.
Room Quality
7.4
Mixed: many guests note comfortable beds, good air conditioning and a modern interior, but others report small rooms, cheaply finished updates, cracked furniture and uncomfortable pillows in some units.
Amenities
7.7
Basic but useful: free ice, small snack/water area and a pleasant lounge are positives; however, no on-site parking and costly nearby garages are recurring negatives.
Value for Money
9
Generally seen as very good value — several guests call the price unbeatable for the location and views, contributing to strong perceived value.
Food and Beverage
9
Breakfast widely praised for quality, variety (including gluten-free options) and the breathtaking breakfast-room views; minor criticisms include repetition of items and occasional missing items like bacon.
Overall Experience
9.9
Overall very positive for most guests thanks to prime location, excellent staff and memorable breakfast views; isolated but severe negative experiences around room condition lower consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:37

Property Description

Historic Charm and Stunning Views
Hotel Pitti Palace, located in the iconic 13th-century Rossi Tower beside Ponte Vecchio, offers a unique blend of history and modern comfort. Enjoy breathtaking city views from the panoramic roof terrace.

Prime Location for Exploring
Situated just a short stroll from the renowned Uffizi Gallery and Florence Cathedral, our hotel is the perfect base for exploring the cultural gems of the city. With Santa Maria Novella Railway Station also nearby, convenience is at your doorstep.

Culinary Delights and Rooftop Dining
Indulge in local cuisine at the Alla Torre De’ Rossi restaurant, located on the top floor with a panoramic terrace. Immerse yourself in the flavors of Florence while taking in the picturesque surroundings.

Experience the magic of Florence at Hotel Pitti Palace - book your stay now for an unforgettable Italian getaway.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 1349 reviews
Cleanliness: 7
Service: 9.2
Location: 9.6
Room Quality: 7.4
Amenities: 7.7
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.9
M
Marilou • solo_traveller • ca
8
I’ve been here 3 times and would continue to return and recommend to friends
Pros:

Location, and friendly staff

Cons:

Air conditioner problems

2026-09-19 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Tolle Lage an der Ponte Vecchio

2026-09-19 • via Nuitee
C
Clive Bradbrook • solo_traveller • gb
10
2026-09-18 • via Nuitee
M
Marat • extended_group • uz
8
Спасибо за ранний завтрак для нашей группы
2026-09-18 • via Nuitee
K
Karla • family_with_children • fr
9
2026-09-18 • via Nuitee
M
Marilou • couple • ca
9
2026-09-18 • via Nuitee
L
Luc • couple • be
7
2026-09-16 • via Nuitee
J
Josef Zemánek • solo_traveller • cz
9
2026-09-15 • via Nuitee
İpek • couple • tr
7
2026-09-15 • via Nuitee
J
Juan • couple • us
8
Would stay here again
Pros:

Amazing location. Good AC

Cons:

Is aged but fine

2026-09-14 • via Nuitee
D
Dixon • extended_group • cr
10
Espectacular!
Pros:

Excelente ubicación! Instalaciones espectaculares!

2026-09-11 • via Nuitee
I
Isabelle • couple • fr
10
Séjour parfait
Pros:

Propre idéalement situé
Parking à proximité

2026-09-09 • via Nuitee
M
Megan • couple • us
10
Great location in Florence!
Pros:

We really enjoyed our stay. The bed was comfortable (slightly firm) and the shower pressure was great! The air conditioning could be a little better, although we were in Florence on some exceptionally hot days, and the room was cool—but never quite cold—within a few minutes. The location was unbeatable! Not far from the major sites, but being on the other side of the river allowed us a slightly different experience each day. There are excellent restaurants within a few minutes’ walk of the hotel. Great breakfast every morning, with a selection of breads, cold cuts, cheeses, warm items including eggs, assorted pastries, yogurt and juices. And a fresh cappuccino to begin each day! Would recommend and would stay again!

2026-09-08 • via Nuitee
T
Tim • couple • gb
10
The place to stay in Florence
Pros:

Fabulous breakfast with great staff, very clean and well maintained in the best possible position in the city

Cons:

A bar on the roof but it’s a small thing - drinks are available

2026-09-08 • via Nuitee
S
suyun • couple • cn
6
2026-09-07 • via Nuitee
F
florence • extended_group • fr
3
2026-09-06 • via Nuitee
H
hernan • couple • ar
10
Excelente ubicación para recorrer Florencio !!! Todo muy bien muy bien !!
Pros:

Excelente ubicación , muy buen desayuno , dormitorios cómodos , personal amable

Cons:

No tiene parking

2026-09-06 • via Nuitee
H
Henk • couple • nl
9
Geweldig ontvangen
Pros:

De ligging vriendelijk ontvangen schonen kamers goed ontbijt

Cons:

Niets

2026-09-04 • via Nuitee
O
Owen • solo_traveller • ie
8
Pros:

Friendly staff and great location

Cons:

Room was nice but it wasn't cleaned every day. Had to get Room key card updated from reception 9

2026-09-04 • via Nuitee
M
Marcello • couple • it
7
2026-09-02 • via Nuitee