Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.6
Based on 4996 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
J
Johanna • couple • au
5
Definitely wasn’t a five star
Pros:

Location was great

Cons:

How strict they were on checking in they would not let us in until exactly 3.00 and we left at 8.00 in the morning zero flexibility and did not feel welcomed.

2026-08-29 • via Nuitee
C
Chiriacov • solo_traveller • ro
8
2026-08-29 • via Nuitee
G
guillaume • couple • fr
9
Cons:

Le wifi ne marche pas très bien, souvent la télé se déconnectait du wifi rendant l'accès aux services de streaming impossible.

2026-08-29 • via Nuitee
Z
Zoe • family_with_children • gb
8
2026-08-29 • via Nuitee
M
Maria José • solo_traveller • es
10
Pros:

La ubicación y el hotel en general

Cons:

Todo bien

2026-08-28 • via Nuitee
V
Vuqar • couple • az
9
2026-08-28 • via Nuitee
E
Elsa • extended_group • nl
8
Fijn verblijf gehad
Pros:

Een fijn verblijf gehad in een rustig hotel. Vanaf het hotel was je ook zo in de winkelstraat.
Erg fijn dat er rekening werd gehouden met mijn glutenallergie en dat er bij het ontbijt glutenvrije broodjes waren geregeld!

Cons:

Alleen jammer dat de airco het niet deed op onze kamer. Maar fijn dat er een goede ventilator werd geregeld, nadat wij aangegeven hadden dat de airco het niet deed.

2026-08-28 • via Nuitee
C
catalina • solo_traveller • es
10
Pros:

Muy centrico.
Buen desayuno

Cons:

El aire acondicionado no funcionaba y nos trajeron un ventilador para paliar el problema

2026-08-28 • via Nuitee
P
Pedro • solo_traveller • es
8
Recomendable con alguna cosilla.
Pros:

La ubicación era inmejorable.
El personal muy atento.

Cons:

El WC estaba un poco alto y hacía ruido al sentarse al ser un WC suspendido.
La bañera era un poco alta.
Las paredes eran un poco finas y se oía a los vecinos haciendo cositas...

2026-08-27 • via Nuitee
J
Jose • solo_traveller • co
10
Excelente opción para visitar Brujas
Pros:

Las instalaciones y la ubicación

2026-08-27 • via Nuitee
I
Iva • couple • rs
9
2026-08-27 • via Nuitee
D
David • solo_traveller • gb
10
Great central location
Pros:

Very nice ground floor room in great central location
Breakfast was good.

Cons:

No

2026-08-26 • via Nuitee
O
Oma Clever • solo_traveller • de
10
2026-08-26 • via Nuitee
I
INGRID • solo_traveller • es
10
Hotel recomendable
Pros:

Personal de recepción muy amable, la habitación espaciosa y cómoda, muy céntrico justo detrás de la plaza central.

2026-08-26 • via Nuitee
H
Helma • couple • au
8
Fab hotel in amazing location
Pros:

Fantastic location just around the corner from the central square. Lovely room, comfy bed, opening windows and friendly and helpful staff. Fabulous cafes around. Would highly recommend.

Cons:

Nothing - everything was great!

2026-08-26 • via Nuitee
B
Bernt • solo_traveller • se
9
2026-08-26 • via Nuitee
B
Brian • solo_traveller • ca
9
2026-08-26 • via Nuitee
M
Massimiliano • solo_traveller • it
2
Pros:

Niente

Cons:

Camera sporca, calda e piena di zanzare. Condizionatore inservibile.

2026-08-25 • via Nuitee
H
Howard • solo_traveller • gb
10
2026-08-25 • via Nuitee
H
howard • couple • gb
8
Great base to explore central Bruges, very nice ambience, good rooms, great breakfast.
Pros:

Great urban location, very central, VERY easy walking distance to bars and restaurants, great breakfast, secure (but pricey) parking.

Cons:

Not good having to pay a good chunk for parking.

2026-08-25 • via Nuitee