Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.6
Based on 4695 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
L
Laura • couple • ie
8
Pros:

Lovely rooms and amazing location.

Cons:

Nothing specific to mention.

2026-07-04 • via Nuitee
R
Richard • extended_group • ie
8
Pros:

Location, air con, ease of access

2026-07-04 • via Nuitee
S
Sylvie • extended_group • fr
9
Un séjour très agréable
Pros:

Très bon accueil. Hotel confortable et très agréable .Très bonne localisation au centre de Bruges.

2026-07-04 • via Nuitee
I
Ioannis • solo_traveller • de
8
2026-07-04 • via Nuitee
A
Anthony • couple • gb
9
Best possible location and a stunning hotel
Pros:

Location amazing. Great private car park. Beautiful building

Cons:

We were given the smallest room available for some reason and it was small but very comfy

2026-07-04 • via Nuitee
U
Urs • couple • ch
6
Der Aufenthalt war alles in allem okay. Wir hätten aber für 4 Sterne mehr erwartet.
Pros:

DAs Frühstücksbüffet war okay, aber für 4 Sterne eher bescheiden.
Das Zimmer war sehr eng und verwinkelt.
Es hat nicht den Bilder auf Booking entsprochen.
Die Badetücher waren sehr abgenutzt.
Die Lage in der Stadt war aber perfekt.

Cons:

Es gibt nichts mehr zu sagen.

2026-07-04 • via Nuitee
H
Hendrik • couple • gb
8
2026-07-04 • via Nuitee
S
Sindy • solo_traveller • nl
10
Pros:

Locatie, netheid

2026-07-03 • via Nuitee
J
Jantina • solo_traveller • nl
9
Pros:

Locatie

Cons:

Airco maakt wat veel lawaai

2026-07-03 • via Nuitee
J
Jos Luis • solo_traveller • mx
10
2026-07-03 • via Nuitee
B
Bernhard • couple • de
10
Es war ein schöner Aufenthalt. Wir werden voraussichtlich im nächsten Jahr wiederkommen.
Pros:

Die Lage ist perfekt in der historischen Altstadt gelegen. Wenige Schritte vom Hotel entfernt befinden sich viele Restaurants und Cafés. Zurück im Hotel genießen wir an der Bar und in dem Innenhof die Ruhe. Der Empfang war herzlich, genauso der sehr gute Service. Das Zimmer geräumig und sauber, sehr bequeme Betten. Das Frühstück war sehr gut.

2026-07-01 • via Nuitee
M
Maurizio • couple • it
9
2026-07-01 • via Nuitee
A
Anémone • couple • be
10
Super! Je recommande!
Pros:

L’emplacement est parfait et l’hôtel est très agréable.

Cons:

Les lits jumeaux se décollent l’un de l’autre assez facilement.

2026-07-01 • via Nuitee
A
Anapaula • solo_traveller • br
1
2026-07-01 • via Nuitee
C
Christina • couple • us
10
Amazing location and room.
Pros:

Location was amazing and the room and facilities were perfect!

Cons:

All was wonderful. They even allowed us to store our luggage for a few hours since we got there early before check-in time.

2026-07-01 • via Nuitee
G
Gabriele • couple • de
9
Schönes sauberes und modernes Hotel mitten in Brügge
Pros:

Top Lage, um die Ecke vom Marktplatz, besser geht es nicht. Viele Geschäfte/Restaurants wenige Meter entfernt. Frühstück sehr gut, mit guter Auswahl. Hotel sehr schick und modern. Zimmer sehr sauber und hochwertig eingerichtet. Toilette separat.

Cons:

Dem Wunsch nach einem ruhigen Zimmer konnte nicht entsprochen werden, da diese Zimmerkategorie leider direkt am Aufzug lag... Daher war es sehr laut, wenn Gäste aus dem Auszug stiegen und geredet haben. Einige haben auch spät abends/nachts d. Zimmertüre zufallen lassen, was sehr laut war. Auch war der zeitweilige Verkehr in der Straße (unser Zimmer lag direkt über der Rezeption) oft sehr laut. Es gibt einen alten modernisierten Hotelteil und einen neueren Teil, dort wird das kein Problem mit der Lautstärke sein. Leider habe ich zu spät festgestellt, dass man den Parkplatz rechtzeitig reservieren muss, sonst muss man in den umliegenden Parkhäusern parken, aber das ist auch kein Problem (17 €/24 Std.).

2026-07-01 • via Nuitee
F
Field • solo_traveller • gb
9
Pros:

Quiet.

Cons:

There was nothing i didn't like.

2026-07-01 • via Nuitee
J
Joyce • couple • nl
9
Genoten!!
Pros:

Ligging en vriendelijkheid personeel.
Attentie voor de verjaardag van mijn partner, zeer fijn!!

Cons:

Bad liep langzaam leeg of het lukte mij niet om de stop er goed in te krijgen

2026-06-30 • via Nuitee
L
Leslie • couple • us
8
2026-06-30 • via Nuitee
M
Mariya • couple • bg
9
2026-06-30 • via Nuitee