Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.6
Based on 4588 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
T
Tétreault couple ca
8
2026-06-13 via Nuitee
P
Paolo solo_traveller it
8
Piacevole
Pros:

Posizione, camera ampia, check in e out rapidi

Cons:

Dopo la prima notte, pulizia al mattino presto, con la camera ovviamente pulita. Il secondo giorno pulizia nei pomeriggio... molti alberghi fanno questa cosa ma non depone bene. Non per un quattro stelle

2026-06-13 via Nuitee
D
david solo_traveller ge
10
2026-06-13 via Nuitee
Özlem couple tr
9
2026-06-13 via Nuitee
R
Raul couple pt
10
Excelente
Pros:

Simpatia, decoração tudo no geral

2026-06-13 via Nuitee
H
horst solo_traveller de
8
2026-06-12 via Nuitee
A
Adelita couple br
10
2026-06-12 via Nuitee
R
Rolf couple de
10
Alles Top
Pros:

Zentrale Lage, Parkplatz auf abgeschlossenem Gelände, freundliche Service, sehr gutes Frühstück

2026-06-12 via Nuitee
E
Elaine solo_traveller us
5
Pros:

The location was perfect.

Cons:

The staff member checking us in was very unwelcoming. Kriss said if we wanted help with our bags we needed to be in 5-star hotel. My 86 yr old husband walking with aid of cane was unable to manage getting our luggage up the stairs. Kriss watched us struggle. at check-in and check-out. Only place we have ever stayed with this attitude.

2026-06-12 via Nuitee
E
Eleanor extended_group us
8
I would definitely stay here again.
Pros:

Our room and bathroom were large. Staff was friendly. Room was clean

Cons:

Breakfast was poor and cost 22 Eros. The shower floor was slippery. The mattress was only about 2 inches this

2026-06-11 via Nuitee
E
Emma couple gb
10
Great stay lovely hotel
Pros:

Hotel location was great . Friendly staff very welcoming very clean nothing was to much trouble communication was great. Would stay at hotel again if travelling to Brugge.

Cons:

N/A

2026-06-11 via Nuitee
G
Gail couple us
8
Pros:

Location

Cons:

Mattress sagged in the middle.
Common areas had a weird smell.

2026-06-11 via Nuitee
G
Gary couple gb
9
Pros:

Location and helpful, friendly staff were excellent. Parking available for use was an important consideration and this was secure and met our needs.

2026-06-11 via Nuitee
D
Daniele solo_traveller ch
10
2026-06-11 via Nuitee
N
Nancy couple us
10
A really nice hotel in an excellent location.
Pros:

Location was excellent. Staff was very nice and extremely helpful.

Cons:

It was all good.

2026-06-11 via Nuitee
J
jasmina couple hr
10
Jednostavno prekrasno
Pros:

Lokacija, čistoća…

Cons:

Nema

2026-06-10 via Nuitee
E
Ernest extended_group ch
8
Bon hôtel bien situé
Pros:

Emplacement petit déjeuner

Cons:

Manque de prises et de déco

2026-06-10 via Nuitee
R
Roderich couple de
8
2026-06-10 via Nuitee
A
Ana solo_traveller br
10
Maravilhosa e perfeita
Pros:

Localização, funcionários atenciosos , aconchegante , maravilhoso

Cons:

Nada

2026-06-10 via Nuitee
Z
ZoëSchoonbrood extended_group nl
4
Zeer teleurstellend voor zo'n hoge prijs
Pros:

De locatie was perfect

Cons:

De hygiene, met name in de badkamer. Niet schoon. Lege glazen werden niet opgeruimd, toiletemmer werd niet geledigd. Geen schone lakens na housekeeping. Tv deed het heel vaak niet.
Zo vaak aan de receptie gestaan - niemand aanwezig.

2026-06-09 via Nuitee