Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Insonorisation issues
Sewer smell
Value for money concerns

Categories

Cleanliness
8.4
There were some complaints about a sewer smell in the bathroom and overall cleanliness.
Service
9
Most reviews mention friendly staff, but there were concerns about professionalism.
Location
9.4
Several reviews highlight the central location and convenience for sightseeing.
Room Quality
7.9
One review mentioned problems with comfort and amenities in the room.
Amenities
8.9
Amenities are mentioned positively, but some improvements are suggested.
Value for Money
7.9
Several comments regarding the pricing being unreasonable for the quality received.
Food and Beverage
8.4
Breakfast was described as average; not many complaints.
Overall Experience
8.9
Overall experience was generally positive, with notable concerns about a few specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Leisure Facilities and Garden Terrace Hotel Acacia offers a perfect blend of leisure facilities, including a garden terrace, ideal for relaxation after a day of exploring the charming Market Square and the iconic Belfry of Bruges.

Cozy Public Areas and Amenities Unwind in the inviting bar with an open fireplace or the cozy lounge with a piano. Enjoy the convenience of a public computer with free internet access, flat-screen TV, minibar, and free tea/coffee making facilities in every room.

Convenient Location and Local Discounts With a prime location just a short walk from Groeninge Museum and other attractions, Hotel Acacia provides guests with a free city map and a discount card for reduced entry prices to local sights. Book now for an unforgettable stay in Bruges!

Important information:

Reservations for private parking are only possible for at least 2 nights and are subject to availability. Guests can request a parking place in advance during booking or by contacting the hotel using the contact details found on the booking confirmation.

Every room comes with complimentary tea- and coffee facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.6
Based on 4519 reviews
Cleanliness: 8.4
Service: 9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.9
D
Davide • solo_traveller • it
8
2026-05-23 • via Nuitee
K
Kashish • couple • gb
9
was worth due to location
Pros:

The hotel is very centrally located with all amenities/facilities like bars, restaurants, shopping etc. nearby only. Walkable distance to all major & beautiful attractions. Will surely recommend it.

Cons:

2nd floor rooms are slightly tight due to attic. Would have loved a better located room keeping in mind the price i paid.

2026-05-23 • via Nuitee
U
Ulrich • couple • de
8
2026-05-23 • via Nuitee
E
Ekaterina • solo_traveller • gb
10
2026-05-23 • via Nuitee
C
Clara • solo_traveller • ar
10
Excelente.
Pros:

Habitación hermosa, grande, limpia, super cómoda. La ubicación del hotel a pocos metros del Belfort. Excelente el desayuno. Muy atento el personal.

Cons:

No puedo señalar nada negativo.

2026-05-23 • via Nuitee
S
Silvia • solo_traveller • es
10
2026-05-22 • via Nuitee
J
Jose • couple • us
10
A Hotel to consider in the heart of Bruges
Pros:

Our stay at Hotel Acacia was memorable! The hotel is well maintained, and the staff was professional and friendly. The location was great, just a couple of blocks to the central Plaza and located in a quiet path between two main streets full of restaurants and coffee/chocolate places. The room, with a small refrigerator and a coffee maker, was very comfortable for two persons. The breakfast was very well presented and kept. At this point I would like to recognize the attention provided by Mr. Raja and his staff in the breakfast area that really made a difference to remember.

Cons:

It is difficult to think of anything that needs improvement.

2026-05-22 • via Nuitee
J
Jones • extended_group • gb
9
A very comfortable few days close to main attractions and restaurants.
Pros:

Excellent breakfast with plenty of choice. Hotel is close to main attractions.

Cons:

Exterior refurbishment with scaffolding spoilt initial impression.

2026-05-22 • via Nuitee
C
Carole • solo_traveller • gb
9
Pros:

Excellent location, near the main square. Large comfortable rooms & good breakfast on offer.

Cons:

Very steep stairs

2026-05-22 • via Nuitee
A
Alexander • couple • de
8
2026-05-21 • via Nuitee
S
Syd Allen • solo_traveller • au
9
Great location & good room.
Pros:

Friendly staff. Fantastic location. Clean and tidy. Very good room.

2026-05-21 • via Nuitee
Y
Yonnex • couple • fr
7
Pros:

LE LIEU

2026-05-21 • via Nuitee
L
Luis • solo_traveller • es
1
Pros:

Difícil añadir algo positivo al no informarme de que el hotel estaba en obras.

Cons:

No estuve contento con la visita porque estabas la fachada en obras, todo pollo, ruido y agua por todos los lados de la fachada, hall sucio y mangueras por el suelo del hotel para la obra que estaban haciendo en la fachada.

2026-05-21 • via Nuitee
D
David • extended_group • gb
8
We had a great stay in Bruges and will be returning.
Pros:

I thought the breakfast at €20 per person was expensive. It was also disappointing that the bar did not open till 7.00pm

Cons:

The bar in the hotel should be able to serve resident guests at any time.

2026-05-21 • via Nuitee
L
LUDWIG • couple • be
8
2026-05-21 • via Nuitee
C
Cornelia • couple • de
9
2026-05-20 • via Nuitee
C
Cornelia • couple • de
9
2026-05-20 • via Nuitee
L
Lars • solo_traveller • nl
8
Pros:

Prettig bed, ontbijt was goed.

Cons:

Zaten wat dingen los in de badkamer.

2026-05-19 • via Nuitee
J
Jan Piet • family_with_children • nl
7
2026-05-19 • via Nuitee
E
Eva • couple • se
10
Välstädat hotell med topoenläge mitt i centrum
Pros:

Personlig och trevliga i receptionen. Stora rum och skön säng. Välstädat. Låg perfekt mitt i centrum så lätt att gå till allt. Närhet till välsorterad supermarket. Jättefin frukost med mycket att välja på. Charmig innergård där man kunde sitta och dricka morgonkaffet.

Cons:

Toalett och badrum var separerade så det var lite krångligt att gå in i badrummet och tvätta händerna efter toabesöket. Kuddar och täcken var sköna men tillverkade av syntet vilket gjorde att det blev svettigt. Inga krokar att hänga kläder och väskor på. Vi bodde 4 nätter och fick inte påfyllt varken kaffe eller toapapper på alla dagar (fick gå ner till receptionen och hämta) inte heller diskade kaffekoppar eller glas, men dom städade rummet i övrigt.

2026-05-18 • via Nuitee