Sunstar Hotel & SPA Grindelwald

Hotels
8.7 (2621 reviews)
Dorfstrasse 168 , Grindelwald , CH
+41 33 854 77 77

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise from construction
High laundry costs

Categories

Cleanliness
8.09
There were complaints about noise from construction, affecting the overall cleanliness perception.
Service
9.06
Staff were described as exceptionally friendly and accommodating, enhancing the service experience.
Location
9.1
The hotel's location was praised, being close to transport and attractions.
Room Quality
8.55
Rooms were spacious and comfortable, but some reviews suggest slight improvements are needed.
Amenities
8.58
The wellness area and spa facilities were highlighted positively, though one review noted issues with the laundry.
Value for Money
8.54
Payment for laundry services was seen as high, impacting value for money perception.
Food and Beverage
9.09
Breakfast options received high praise, especially the croissants and jam.
Overall Experience
8.56
Most reviews indicate a very positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Unwind in the Heart of Grindelwald

Breathtaking Views: Enjoy unspoiled panoramic views of the North Face of the Eiger and the Wetterhorn right from your balcony in our Premium double rooms.

Culinary Delights: Indulge in a delectable buffet offering a variety of starters, salads, main courses, and desserts, including a selection of cheeses to satisfy your taste buds.

Convenience at Your Fingertips: Take advantage of our free WiFi, limited outdoor parking, and additional parking in the garage for a hassle-free stay.

Ready to experience luxury and relaxation at Sunstar Hotel & SPA Grindelwald? Book your stay now to create unforgettable memories.

Important information:

Please note that the private parking has limited space and that a reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 2621 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
W
Walaa • couple • sa
10
2026-09-19 • via Nuitee
R
Rashed • couple • sa
10
2026-09-18 • via Nuitee
D
Dalal • extended_group • sa
10
كانت ايام رائعه وبالتأكيد سوف اكررها
Pros:

الغرفه واسعه والاطلالة رائعه واللوبي والجلسة الخارجية جميله جدا
احب ااشكر الموظف alan موظف خدوم ومتعاون

Cons:

الفطور غير متنوع بشكل كافي
لم يتم منحنا ساعات اضافيه اثناء الخروج

2026-09-18 • via Nuitee
L
Laurie • extended_group • fr
8
Foncez découvrir Grindenwald et cet hôtel
Pros:

Très bien placé, au cœur de Grindenwald.
Un personnel très professionnel. Notre chambre était très grande, propre
bien équipée et la vue magnifique sur les montagnes.
Nous avons reçu un verre de Proseco gratuit en guise de bienvenue.

2026-09-16 • via Nuitee
S
Scott • solo_traveller • au
9
2026-09-16 • via Nuitee
A
Abdulaziz • couple • qa
10
2026-09-16 • via Nuitee
C
Carlos • couple • us
10
Good
2026-09-15 • via Nuitee
I
Ihab • couple • il
6
2026-09-14 • via Nuitee
A
ABDULLAH • couple • sa
10
2026-09-14 • via Nuitee
X
xinli • family_with_children • cn
10
2026-09-14 • via Nuitee
F
Fahad • couple • sa
1
اسوأ اقامة على الاطلاق
Pros:

الفندق سيء الى ابعد الحدود مافيه ولا شي عجبني والصور اللي شفتها ابد مب نفس الحقيقه الغرفة سيئة ودورة المياه قديمة ومافيه مكيف

Cons:

الفندق كامل ماعجبني لا الغرف ولا الموظفين ولا القيمة ولا الفطور ماانصح فيه ابداً صراحه وترا الصور مختلفه جداً عن الواقع حجزت بفنادق ثانيه 4 نجوم لكن ماكانت نفس مستوى هذا كانت افضل بكثير هذا الفندق مايستحق ولا نجمة

2026-09-13 • via Nuitee
O
Oshrat • family_with_children • il
8
2026-09-12 • via Nuitee
M
mubarakq833 • solo_traveller • kw
10
Pros:

مكان جميل

Cons:

لاشيء

2026-09-11 • via Nuitee
K
Kirsten • solo_traveller • us
10
2026-09-08 • via Nuitee
J
Julien • couple • fr
8
Bien
Pros:

Très bien

Cons:

Dommage des travaux le matin donc le réveil bof hihi

2026-09-08 • via Nuitee
F
Fiona • couple • gb
10
Pros:

Location and views were phenomenal. Service was superb. Shout out to Alan in the bar, who was attentive, professional and made us feel very welcome.

Cons:

Like other reviews, we did feel the room was warm. The fan helped but was noisy. That said, we both agreed the views more than made up for this and wouldn’t have changed our decision to stay here.

2026-09-07 • via Nuitee
A
Ali • couple • sa
9
2026-09-06 • via Nuitee
E
ENES • solo_traveller • tr
10
Pros:

Otelin spa bölümü harika. Dışarıda saunası var. Bahçedeki şezlongların manzarası harika

2026-09-06 • via Nuitee
C
Chao-yu • couple • tw
10
Beautiful view. Nice breakfast. Pick up at the train stations
Pros:

Indoor pool is good

2026-09-06 • via Nuitee
G
Giedrė • couple • lt
7
2026-09-06 • via Nuitee