Sunstar Hotel & SPA Grindelwald

Hotels
8.7 (2603 reviews)
Dorfstrasse 168 , Grindelwald , ch
+41 33 854 77 77

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise from construction
High laundry costs

Categories

Cleanliness
8.09
There were complaints about noise from construction, affecting the overall cleanliness perception.
Service
9.06
Staff were described as exceptionally friendly and accommodating, enhancing the service experience.
Location
9.1
The hotel's location was praised, being close to transport and attractions.
Room Quality
8.55
Rooms were spacious and comfortable, but some reviews suggest slight improvements are needed.
Amenities
8.58
The wellness area and spa facilities were highlighted positively, though one review noted issues with the laundry.
Value for Money
8.54
Payment for laundry services was seen as high, impacting value for money perception.
Food and Beverage
9.09
Breakfast options received high praise, especially the croissants and jam.
Overall Experience
8.56
Most reviews indicate a very positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Unwind in the Heart of Grindelwald

Breathtaking Views: Enjoy unspoiled panoramic views of the North Face of the Eiger and the Wetterhorn right from your balcony in our Premium double rooms.

Culinary Delights: Indulge in a delectable buffet offering a variety of starters, salads, main courses, and desserts, including a selection of cheeses to satisfy your taste buds.

Convenience at Your Fingertips: Take advantage of our free WiFi, limited outdoor parking, and additional parking in the garage for a hassle-free stay.

Ready to experience luxury and relaxation at Sunstar Hotel & SPA Grindelwald? Book your stay now to create unforgettable memories.

Important information:

Please note that the private parking has limited space and that a reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 2603 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
I
Iulia • couple • ro
10
It was comfortable, pleasant, enjoyable. I want to come back some day.
Pros:

The design of the room, facilities, view, staff was very kind. The whole location feels comfortable and with nice design. Breakfast was great.

Cons:

All was good

2026-08-15 • via Nuitee
H
HADI • couple • ae
10
مميز في موقعه كل شي قريب منك
Pros:

في وسط السنتر اطلاله جميلة للغرف المطله على الجبل
كل شي قريب منك لدرجة كل ما فتحت قوقل ابحث عن مطعم واجهز السيارة يطلع اما يمين الفندق او امام الفندق حتى التلفريك لقمة فيرس امام الفندق لا تحتاج سيارة الى لذهاب الى منطقة اخر

2026-08-15 • via Nuitee
A
AZMI • extended_group • sa
10
Very good hotel and the ataff are friendly
Pros:

Its great hotel and good location

Cons:

Maybe AC needed

2026-08-15 • via Nuitee
K
khawla • couple • ae
5
2026-08-14 • via Nuitee
S
Sungyo • couple • ch
9
2026-08-13 • via Nuitee
E
Eugen Dijmarescu • couple • ro
9
2026-08-13 • via Nuitee
K
Khalid • family_with_children • sa
9
2026-08-13 • via Nuitee
D
Deepak • solo_traveller • gb
3
2026-08-12 • via Nuitee
M
Michael • couple • ca
10
Excellent hotel,just book it already !
Pros:

Excellent location,great staff! Fantastic service and breakfast.

Cons:

Price

2026-08-09 • via Nuitee
N
Nathalie • family_with_children • be
9
Pros:

La vue, l’emplacement, l’espace piscine magnifique, le restaurant : c’était juste parfait

2026-08-08 • via Nuitee
R
Rytis • couple • lt
9
Pros:

Very good location nice view.

Cons:

There was no air conditioning, so it was very hot and uncomfortable to sleep.

2026-08-08 • via Nuitee
K
Khalid • couple • sa
9
Pros:

- The best location in Grindelwald with beautiful views
- Very nice hotel with nice rooms and very nice facilities
- Parking
- Good breakfast
- Nice staff

Cons:

- Expensive compared to similar standard hotels anywhere else in the world. But hey this Grindelwald
-

2026-08-07 • via Nuitee
C
cicereau • Couples • Belfast, Northern Ireland
10
The Sunstar Hotel, Grindelwald.
Pros:

We have recently returned from a most enjoyable week’s stay at the lovely four star Sunstar Hotel in the popular tourist town of Grindelwald in the Berner Oberland. The hotel is situated at the south end of the town, and is across the road from the First Cable-car Station. The hotel is everything one would want: charming, personable staff (particularly Samo, and the dining room staff Kristina and Barbara) who efficiently and courteously attended to their guests; spacious, well-equipped, and spotlessly clean en-suite rooms; a very beautiful well-ness / spa area, and swimming pool (being refurbished as of June 2026). A very extensive breakfast buffet offered a wide selection of both hot and cold foods, and beverages. Dinner was something that we eagerly looked forward to each day. The four-course evening meals were simply superb - flavourful, properly portioned, and served by the delightful staff.

Grindelwald is a busy tourist town - and for a reason. The surrounding scenery is everything and more that you may have heard about. This is scenery on steroids! The Berner Oberland offers a plethora of varied walking, and hiking trails for every ability. Grindelwald is perfectly situated for the holiday-maker to avail of these trails thanks to the area’s numerous cable-cars, gondolas, trains, and coaches. These are covered by the Berner Oberland Pass (an essential purchase) which also covers the steamers on Lakes Brienz and Thun, and the train to Bern - well worth seeing!

It gives me great pleasure to highly recommend Grindelwald, and the Sunstar Hotel. Both are perfect for the keen walker (of whatever ability), or for someone who simply wants an away-from-it-all relaxing stay. The Sunstar Hotel can be booked with confidence - you will definitely not be disappointed! Both the resort and hotel more than tick all the boxes!

2026-08-05 • via Tripadvisor
K
kaylarC7465FJ • Family • New Jersey
10
2 day stay at SunStar
Pros:

My family stayed for 2 full days. The first day we walked leisurely down the main street and looked inside shops and had lunch. The second day we took a few trains to see the attractions at Jungfraujoch. The room was clean except for a few hairs on the sheets, which is inevitable. We had a mini fridge, coffee maker, closet, desk, TV, chairs, and a fairly sizable balcony looking out at the mountains. I appreciated the candies we were surprised with on our beds too. The reception was easy and friendly, and I was able to purchase stamps for postcards. The lobby is spacious and comes with an adorable, beautiful cat! The noise was okay, we could hear people nearby the room and the balcony, but again that is inevitable. The few complaints I have is about the flies, mosquitoes, and hornets but I respect the hotel’s eco friendly approach to not use harsh chemicals to get rid of them. Also, the room got very hot, even after dark. But we had a fan provided in the room which was helpful. Overall I’d recommend the SunStar hotel to others.

2026-08-04 • via Tripadvisor
S
STEPHEN • couple • be
8
2026-08-04 • via Nuitee
R
Robert • couple • ch
10
2026-08-03 • via Nuitee
J
Jane • family_with_children • ae
10
2026-08-03 • via Nuitee
A
aki07 • solo_traveller • jp
10
Pros:

少し早くついたため、荷物を預けようとしたらアーリーチェックインさせていただきました。
また、夜間もランドリー関係でご対応いただいた点などもあり、本当に助かりました。
部屋からも山がきれいに見え、バルコニーで飲みながらぼーっと景色を眺めたりなど、とてもいい時間を過ごさせていただきました。
(アイガービューとシティービュー？(フィルスト側)があるので、部屋によっては評価が変わるかも)
スパも山々を見ながらリラックスできます。
朝食会場にもテラス席があるので朝に綺麗な山々を見ながら優雅に朝食を食べられます。
(2026/8/3時点、8時過ぎになるとテラス席が直射日光に照らされるため、テラス席使用の場合は8時頃までをお勧めします)

またグリンデルワルトに来る時は、ここを選ぶと思います。

Cons:

ホテル併設のレストランはとても美味しいのですが、営業時間になるとおそらくそこで使用しているチーズ？の匂いがエレベーター付近に充満することがあります(2日泊まりましたが２日目は少ししか匂いませんでした、慣れたかも？)。
他の外部のレストラン前でも感じるため、気になって
調べてみたところおそらくラクレットやチーズフォンデュ系の何かだと思います。ただ、個人的(日本人的…？)にはあまり馴染みがないので獣系(犬っぽい…？)の匂いが少しきつかったです。ただ、お部屋には全く影響ないのと、私に馴染みがないだけだと思うので低評価にはしていません。匂いに敏感な方は少しご考慮ください。

2026-08-03 • via Nuitee
M
Mofeed • couple • sa
9
Enjoyed the stay. Hotel location and view and access to the mountains are amazing. Too bad the oool wasn’t available
Pros:

The room space and view was amazing

Cons:

The room bathroom and shower are old and not 4-star level

2026-07-25 • via Nuitee
G
griffiths • couple • fr
9
Large tourist hotel in central Grindelwald
Pros:

This was one of only 2 hotels which showed vacancies for our last minute trip to meet friends staying in Grindelwald. It is not the kind of hotel we would usually pick (big, modern, lots of tourists arriving in busloads) but it was very comfortable. We had a nice room (only one left - a junior suite) which was large, quiet with a balcony and a lovely view of the big mountains. We were able to park our motorbikes in the outside parking area (fee) and it is conveniently located in central Grindelwald. All the staff were smiley and helpful.

Cons:

Unfortunately there was no swimming pool as it was "under construction" which was a disappointment. The only things we didn't like were associated with the size and type of hotel catering to large groups of tourists. Other than that personal preference, the only thing I perhaps found disappointing was breakfast where I had hoped the international clientele might have meant a wider choice of breakfast foods, but it was very European. It was very expensive but we were booking last-minute in high season.

2026-07-25 • via Nuitee