Sunstar Hotel & SPA Grindelwald

Hotels
8.7 (2548 reviews)
Dorfstrasse 168 , Grindelwald , ch

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Children allowed
Pets allowed

Facilities

Shopping on site
Ski storage
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Golfing on site
Playground on site
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise from construction
High laundry costs

Categories

Cleanliness
8.09
There were complaints about noise from construction, affecting the overall cleanliness perception.
Service
9.06
Staff were described as exceptionally friendly and accommodating, enhancing the service experience.
Location
9.1
The hotel's location was praised, being close to transport and attractions.
Room Quality
8.55
Rooms were spacious and comfortable, but some reviews suggest slight improvements are needed.
Amenities
8.58
The wellness area and spa facilities were highlighted positively, though one review noted issues with the laundry.
Value for Money
8.54
Payment for laundry services was seen as high, impacting value for money perception.
Food and Beverage
9.09
Breakfast options received high praise, especially the croissants and jam.
Overall Experience
8.56
Most reviews indicate a very positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Unwind in the Heart of Grindelwald

Breathtaking Views: Enjoy unspoiled panoramic views of the North Face of the Eiger and the Wetterhorn right from your balcony in our Premium double rooms.

Culinary Delights: Indulge in a delectable buffet offering a variety of starters, salads, main courses, and desserts, including a selection of cheeses to satisfy your taste buds.

Convenience at Your Fingertips: Take advantage of our free WiFi, limited outdoor parking, and additional parking in the garage for a hassle-free stay.

Ready to experience luxury and relaxation at Sunstar Hotel & SPA Grindelwald? Book your stay now to create unforgettable memories.

Important information:

Please note that the private parking has limited space and that a reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2548 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
Y
yasmine • couple • fr
8
2026-06-13 • via Nuitee
A
Ahmed Khaled Sayed Mostafa • couple • eg
9
2026-06-13 • via Nuitee
K
kellyfE5242PW • Family
10
Amazing time
Pros:

Had a lovely stay here we didnt want to leave .great spot .amazing views .weather was hot .near everthing .rooms clean .choclate on pillows each morning my little one loved

2026-06-02 • via Tripadvisor
D
Daniel • family_with_children • ch
7
Nice experience but should manage expectations upfront
Pros:

- Location with incredible views
- Good variety of products in the bar
- Great staff, very helpful every time it was needed some information

Cons:

- The fact that the pool was under construction, without prior notice, as this was one of the reasons we've booked.
Despite it was offered entrance in the swimming pool at the sports centrum, it's not the same experience.
- No air conditioning in the rooms

2026-06-01 • via Nuitee
H
Hassan • couple • sa
10
2026-05-30 • via Nuitee
H
Hassan • couple • sa
10
2026-05-30 • via Nuitee
N
Naeem • couple • sa
8
Pros:

الغرفة صغيرة وتكفي شخصين مع بلكونه صغيرة مطلة على الشارع
جميل لقضاء اجازة خفيفة في الريف. الموظفين متعاونين وجيدين

The room is small and suitable for two people, with a small balcony overlooking the street.
It’s a nice place for a short countryside vacation. The staff are helpful and friendly.

Cons:

تعامل المدير لم يكن جيد حيث انه اجبرنا على دفع تكاليف مياة شرب مع الخدمة مايقارب 60 فرانك

2026-05-28 • via Nuitee
M
Marie-Eve • family_with_children • fr
8
2026-05-28 • via Nuitee
M
Mackenzie • couple • it
10
2026-05-28 • via Nuitee
S
Stefan • solo_traveller • me
9
2026-05-28 • via Nuitee
Y
YANG • couple • cn
10
2026-05-28 • via Nuitee
K
kishan chand • family_with_children • in
10
VERY NICE STAY
Pros:

BREAKFAST IS GOOD,
ROOM IS EXIELENT,
LOCATION IS BEST

2026-05-28 • via Nuitee
B
Bulut • solo_traveller • tr
10
2026-05-27 • via Nuitee
L
Lauren • couple • gb
10
Wonderful. Just wonderful
Pros:

It was spotlessly clean, our room felt new and the balcony view was everything you could dream of. That’s what you are paying for. Every member of staff we had contact with were wonderfully kind and cheerful. They helped me with a birthday surprise, let us shower in the wellness suite after checking out, and were always happy to help. Minibar was included and restocked daily and breakfast had a great selection

Cons:

Everything was great. The pool is closed until august as it’s being redone which was a shame for us but it’s going to be lovely if it’s like the rest of the hotel.

2026-05-27 • via Nuitee
W
WATARU • couple • jp
10
2026-05-25 • via Nuitee
F
Fabienne-Anne • family_with_children • ch
5
Comme beaucoup dentelle qui fonctionne bien grâce aux touristes, l’équipement et l’emplacement ne change pas, mais le se
Pros:

L’emplacement, la vue, l’espace bien être, la terrace

Cons:

Le service, le personnel

2026-05-25 • via Nuitee
B
byungki • family_with_children • kr
10
2026-05-21 • via Nuitee
B
Brett • couple • us
9
2026-05-19 • via Nuitee
S
Sadeem • couple • sa
10
2026-05-17 • via Nuitee
A
Antônio • solo_traveller • br
10
Pros:

Tudo. Em frente ao teleférico, restaurantes, apartamentos...

Cons:

Nada

2026-05-15 • via Nuitee