Sunstar Hotel & SPA Grindelwald

Hotels
8.7 (2565 reviews)
Dorfstrasse 168 , Grindelwald , ch
+41 33 854 77 77

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise from construction
High laundry costs

Categories

Cleanliness
8.09
There were complaints about noise from construction, affecting the overall cleanliness perception.
Service
9.06
Staff were described as exceptionally friendly and accommodating, enhancing the service experience.
Location
9.1
The hotel's location was praised, being close to transport and attractions.
Room Quality
8.55
Rooms were spacious and comfortable, but some reviews suggest slight improvements are needed.
Amenities
8.58
The wellness area and spa facilities were highlighted positively, though one review noted issues with the laundry.
Value for Money
8.54
Payment for laundry services was seen as high, impacting value for money perception.
Food and Beverage
9.09
Breakfast options received high praise, especially the croissants and jam.
Overall Experience
8.56
Most reviews indicate a very positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Unwind in the Heart of Grindelwald

Breathtaking Views: Enjoy unspoiled panoramic views of the North Face of the Eiger and the Wetterhorn right from your balcony in our Premium double rooms.

Culinary Delights: Indulge in a delectable buffet offering a variety of starters, salads, main courses, and desserts, including a selection of cheeses to satisfy your taste buds.

Convenience at Your Fingertips: Take advantage of our free WiFi, limited outdoor parking, and additional parking in the garage for a hassle-free stay.

Ready to experience luxury and relaxation at Sunstar Hotel & SPA Grindelwald? Book your stay now to create unforgettable memories.

Important information:

Please note that the private parking has limited space and that a reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2565 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
M
Mofeed • couple • sa
9
Enjoyed the stay. Hotel location and view and access to the mountains are amazing. Too bad the oool wasn’t available
Pros:

The room space and view was amazing

Cons:

The room bathroom and shower are old and not 4-star level

2026-07-25 • via Nuitee
G
griffiths • couple • fr
9
Large tourist hotel in central Grindelwald
Pros:

This was one of only 2 hotels which showed vacancies for our last minute trip to meet friends staying in Grindelwald. It is not the kind of hotel we would usually pick (big, modern, lots of tourists arriving in busloads) but it was very comfortable. We had a nice room (only one left - a junior suite) which was large, quiet with a balcony and a lovely view of the big mountains. We were able to park our motorbikes in the outside parking area (fee) and it is conveniently located in central Grindelwald. All the staff were smiley and helpful.

Cons:

Unfortunately there was no swimming pool as it was "under construction" which was a disappointment. The only things we didn't like were associated with the size and type of hotel catering to large groups of tourists. Other than that personal preference, the only thing I perhaps found disappointing was breakfast where I had hoped the international clientele might have meant a wider choice of breakfast foods, but it was very European. It was very expensive but we were booking last-minute in high season.

2026-07-25 • via Nuitee
M
marta • extended_group • ar
7
Hermoso grindewald
Pros:

Ubicación y terraza y vista

Cons:

Que no tenga aire acondicionado. Que frente a una emergencia en la que nos tuvimos que ir una noche antes, se negarán a reintegrar el importe de la noche cancelada por las dos habitaciones reservadas y el desayuno abonado y no consumido por 4 personas. Y avisamos 2 noches antes

2026-07-24 • via Nuitee
C
Claudia • couple • ch
9
Pros:

Freundlichkeit und zentrale Lage

2026-07-23 • via Nuitee
Z
Zayed • solo_traveller • us
1
Pros:

معامله استقلاليه

Cons:

الاسعار واستقلال والفطور عادي وخدمه ضعيفه

2026-07-23 • via Nuitee
A
Abdulrhman • couple • sa
9
2026-07-21 • via Nuitee
S
Srinivasan • couple • se
1
2026-07-21 • via Nuitee
H
hirokazu • couple • jp
9
2026-07-20 • via Nuitee
R
Rachel • solo_traveller • gb
9
Pros:

Super friendly, great location, stunning views and early breakfast option.

2026-07-20 • via Nuitee
Y
Yue • couple • ch
8
2026-07-19 • via Nuitee
T
takashi • couple • jp
7
2026-07-19 • via Nuitee
S
Sandra • extended_group • ch
10
Immer wieder schön und gut
Pros:

Top Lage
Zimmer top
Frühstück 👌🏼 Eiger Ultra Läufer konnten schon ab 03.00 Frühstücken😍 Danke!!!!!

2026-07-18 • via Nuitee
W
Walter • family_with_children • us
10
Enjoyed our stay with the family
2026-07-18 • via Nuitee
A
Ahmed • couple • sa
7
Pros:

الموقع والنظافة

Cons:

اخذت جناح والسرير كينج، طلع السرير نفر ملاصق نفر وبينهم فراغ غير مريح بالنوم

2026-07-15 • via Nuitee
H
Hakeem • family_with_children • sa
10
2026-07-15 • via Nuitee
N
Nicolas • couple • ch
8
2026-07-13 • via Nuitee
N
Naoki • couple • jp
9
2026-07-13 • via Nuitee
A
Abdullah • couple • kw
10
2026-07-13 • via Nuitee
M
Merve • extended_group • nl
9
2026-07-10 • via Nuitee
خالد • family_with_children • sa
10
2026-07-10 • via Nuitee