Sunstar Hotel & SPA Grindelwald

Hotels
8.7 (2556 reviews)
Dorfstrasse 168 , Grindelwald , ch
+41338547777

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast
Cons:
Noise from construction
High laundry costs

Categories

Cleanliness
8.09
There were complaints about noise from construction, affecting the overall cleanliness perception.
Service
9.06
Staff were described as exceptionally friendly and accommodating, enhancing the service experience.
Location
9.1
The hotel's location was praised, being close to transport and attractions.
Room Quality
8.55
Rooms were spacious and comfortable, but some reviews suggest slight improvements are needed.
Amenities
8.58
The wellness area and spa facilities were highlighted positively, though one review noted issues with the laundry.
Value for Money
8.54
Payment for laundry services was seen as high, impacting value for money perception.
Food and Beverage
9.09
Breakfast options received high praise, especially the croissants and jam.
Overall Experience
8.56
Most reviews indicate a very positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Unwind in the Heart of Grindelwald

Breathtaking Views: Enjoy unspoiled panoramic views of the North Face of the Eiger and the Wetterhorn right from your balcony in our Premium double rooms.

Culinary Delights: Indulge in a delectable buffet offering a variety of starters, salads, main courses, and desserts, including a selection of cheeses to satisfy your taste buds.

Convenience at Your Fingertips: Take advantage of our free WiFi, limited outdoor parking, and additional parking in the garage for a hassle-free stay.

Ready to experience luxury and relaxation at Sunstar Hotel & SPA Grindelwald? Book your stay now to create unforgettable memories.

Important information:

Please note that the private parking has limited space and that a reservation is not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    People 16 years old and over stay for CHF 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2556 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
A
Aviruth • solo_traveller • th
3
Bad management of bus drivers
2026-07-02 • via Nuitee
H
Han • couple • cn
8
2026-07-02 • via Nuitee
P
Peter • couple • gb
9
Pros:

Quiet location. Very attentive staff. Great parking options.

2026-06-29 • via Nuitee
N
noura • extended_group • kw
8
موقع جميل ولاونج الفندق اجمل
Pros:

موقع الفندق و فيو الجبال

Cons:

الاثاث قديم الى حد ما والفندق يفتقر الي الرفاهيه

2026-06-29 • via Nuitee
K
Kristi • family_with_children • us
8
Pros:

Perfect location and beautiful surroundings. The breakfast and common areas were very nice.

Cons:

The room was outdated without air conditioners by but everything else was great!

2026-06-29 • via Nuitee
K
KetRho • Couples • Northampton, Northamptonshire, England
10
Stunning Hotel
Pros:

We stayed at the Sunstar for three nights during our trip across Switzerland.

We arrived to a VERY warm Grindelwald and were dreading pushing our suitcases up the hill in direct sunlight as we’d forgotten to let the hotel know our arrival for the shuttle. I phoned the hotel and a shuttle arrived to pick us up in under 5 minutes!

We arrived quite a while before check in was available so enjoyed our free welcome drink outside with the stunning view of Eiger. Although I didn’t catch his name, a wonderfully smiley Argentinian man looked after us and gave us some information about the area.

Our room was amazing! We were so glad we paid a bit extra for the Eiger view - the most stunning view I’ve ever had from a hotel balcony! The room was extremely spacious with a mini bar in the fridge that was refilled each day. Wonderfully comfy beds and a fantastic bathroom. It was extremely hot and I know air conditioning is limited in Switzerland for ecological reasons, but there was an excellent high powered fan in the room which was a help. The room was kept spotless for our stay by the wonderful cleaning staff and daily chocolates on the pillow was a nice touch.

Breakfast? Oh my! What a choice! An amazing selection of hot and cold food. Several juices, lots of tea and coffee choices. A little robotic pancake maker! The croissants and bread were super fresh and I’d definitely recommend the homemade cherry jam as it was delicious! And getting to eat it on the terrace with an amazing view? Spectacular.

I was interested in the names of the surrounding mountains and the lovely ladies on the front desk found a brochure with a photo of the mountains on it for me and hand wrote all their names on it for me. They also gave us some tips of their favourite viewing spots which we took their advice on and were not disappointed!

Location wise, it’s perfect. It’s slightly away from the dead centre of the town, so it’s nice and peaceful. There’s a bus stop just down the road which we used to go to the glacier canyon. It’s a very short walk to Pfingstegg gondola station where you can do a mountain toboggan ride and a tree flier ride. The gondola for Grindelwald first is just across the road. Grindelwald station is a short walk down the hill, where you can catch a train to Lauterbrunnen, or then get a train to Grindelwald Terminal and get gondolas to Jungfrau or Männlichen. It’s a perfect hub for exploring the area.

When I return to Grindelwald (it’s definitely a ‘when’ not an ‘if’!) I will without a doubt return to Sunstar!

2026-06-26 • via Tripadvisor
P
Peter • couple • au
9
2026-06-26 • via Nuitee
K
Karolis • couple • lt
10
in love
Pros:

THE BALCONY VIEW!! so so so beautiful but be aware that if it's a cloudy day, you might not see anything

Cons:

-

2026-06-25 • via Nuitee
K
kishan chand • family_with_children • in
10
Very good
Pros:

Very clean and luxurious stay

2026-06-20 • via Nuitee
M
Mardiana • couple • au
5
Pros:

Great location, friendly and helpful staff

Cons:

Basic room with minimal furnishing, small tv. Does not look like advertised pictures at all
Very expensive for such a basic room. No airconditioning. Lack amenities, no kettle for hot water.

2026-06-19 • via Nuitee
P
Po Chu Ruby • extended_group • hk
9
整體很滿意，是不錯的選擇。
Pros:

住宿位置很好，往周邊景點很方便。房間很大，露台向山景很美，房間很整潔。下次來會再入住。

2026-06-18 • via Nuitee
Y
Yifeng • family_with_children • gb
10
2026-06-18 • via Nuitee
S
Suriya • family_with_children • id
9
Execelent and home will come soon again
Pros:

Unique

Cons:

None

2026-06-16 • via Nuitee
Y
yasmine • couple • fr
8
2026-06-13 • via Nuitee
A
Ahmed Khaled Sayed Mostafa • couple • eg
9
2026-06-13 • via Nuitee
K
kellyfE5242PW • Family
10
Amazing time
Pros:

Had a lovely stay here we didnt want to leave .great spot .amazing views .weather was hot .near everthing .rooms clean .choclate on pillows each morning my little one loved

2026-06-02 • via Tripadvisor
D
Daniel • family_with_children • ch
7
Nice experience but should manage expectations upfront
Pros:

- Location with incredible views
- Good variety of products in the bar
- Great staff, very helpful every time it was needed some information

Cons:

- The fact that the pool was under construction, without prior notice, as this was one of the reasons we've booked.
Despite it was offered entrance in the swimming pool at the sports centrum, it's not the same experience.
- No air conditioning in the rooms

2026-06-01 • via Nuitee
H
Hassan • couple • sa
10
2026-05-30 • via Nuitee
H
Hassan • couple • sa
10
2026-05-30 • via Nuitee
M
Marie-Eve • family_with_children • fr
8
2026-05-28 • via Nuitee