The Royal Harbour Hotel

Hotels
9 (844 reviews)
Nelson Crescent , Ramsgate , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Laundry
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Charming building
Artistic atmosphere
Cons:
Cleanliness issues
No lift
Cold rooms

Categories

Cleanliness
8.31
Specific mentions of issues such as blood-stained towels and a dirty bathroom.
Service
9.77
Reported friendly staff and a helpful gentleman at reception, despite other complaints.
Location
10
Quaint building with character and a nice seaview.
Room Quality
8.76
Some rooms were described as cold and lacking curtains on beds.
Amenities
8.79
Limited amenities mentioned, with challenges noted regarding stairs and no lift.
Value for Money
9.25
Mixed responses with expectations not met compared to price.
Food and Beverage
7.81
No catering service and concerns from several guests about food options.
Overall Experience
9.3
Highlights positive aspects but mentions significant dissatisfaction that offsets overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Historic Georgian Town Houses
Experience the charm of three Georgian town houses dating back to 1799, offering stunning harbour and sea views in Ramsgate's historic garden crescent.

Cozy Accommodations
Relax in rooms equipped with tea and coffee making facilities, with some featuring a convenient coffee machine for your enjoyment.

Convenient Amenities
Enjoy the warmth of real open fires in the lounge, an honesty bar, buffet breakfast, and the option to dine at the hotel's restaurant, the Empire Room.

For an unforgettable stay in Ramsgate, book your room at our unique hotel today!

Important information:

Please note that American Express is not accepted as a payment method at this hotel.

Being a period property the Royal Harbour Hotel does not have a lift, however the hotel is happy to assist with luggage wherever possible.

For any reservations made on the same day of arrival after 12:00 PM (noon), room access and check-in are only guaranteed from 6:00 PM until 9:00 PM.

A surcharge of £30 per room applies for late check out past 10am Past noon will incur another £30 charge. Past 2pm and it will incur another night's stay.

Please be advised that at certain times you will be asked to self check in with door codes. Please ensure you keep an eye on your messages

Please note that during quieter times the main lounge area of the hotel may not be available.

Our small car park (4 spaces) is available on a first come first serve basis. No reservation can be made.

Lost Keys: A charge of £40 will be applied for any lost bedroom key. Loss of a front door or master key may incur a higher charge if locks or cylinders need to be replaced for security reasons
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MSE

Location

Guest Reviews

9
Based on 844 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.3
L
Lisa solo_traveller gb
7
Cheeky seaside getaway
Pros:

Loved my harbour view and the beautifully decorated common areas!

Cons:

Could have done with a fan in the room.

2026-08-06 via Nuitee
T
theo extended_group gb
6
Beautiful view, horribly hot.
Pros:

Room with a beautiful harbour view

Cons:

let down by being incredibly hot and stuffy, and with no fan. I had no sleep and even considered sleeping in the communal rooms close to reception.

2026-08-06 via Nuitee
B
Bernadette couple gb
7
Great overall hotel. Handy location. Convenient. On the bus loop route & short distance to harbour, beach, shops &am
Pros:

Great location directly opposite the harbour even though we did not have a room with a view. Beautiful buildings. Room was basic but clean & nicely decorated. Nice large bath towel provided.

Cons:

No water provided. No fridge. Room was warm & the quilt on the bed was the only cover offered. There was a fan & the window could open but would have been nice to have a lighter cover. No hand towel.

2026-08-04 via Nuitee
J
Julian couple gb
10
Brilliant , already trying to find some time to return to the RHH , thankyou
Pros:

We can’t wait to return , such a beautiful and quirky interior, our bed was so comfortable and the duvet was lush, situated in a perfect spot, just a few minutes walk into the harbour area , we were welcomed to the hotel by a lovely gentleman, who showed us around , thank you .

Cons:

There was nothing about the hotel we did not like , local parking was a little challenging ,but that’s not the hotels fault and can be the same anywhere you go these days

2026-08-03 via Nuitee
D
Debbie couple gb
10
Fantastic location beautiful property
Pros:

Beautifully kept, very clean & welcoming

Cons:

The only thing were the stairs up to our room other than that it was perfect

2026-08-03 via Nuitee
C
Carlton solo_traveller gb
8
Pros:

Nice location

Cons:

Would have the ground floor

2026-08-03 via Nuitee
L
Lindsay extended_group gb
5
2026-08-03 via Nuitee
D
D A Lloyd solo_traveller gb
9
Pros:

Beautiful Room and sea view 😍

Cons:

Wasn't able to stay longer!

2026-08-03 via Nuitee
B
Billy couple gb
10
2026-08-03 via Nuitee
J
Julie couple gb
5
Wouldn’t stay again.needs updating on website as what it says is not what you get
Pros:

The location

Cons:

Rooms extremely small and not at all like the pictures. Lots of stairs. Balcony needs attention and just enough room for 2 small chairs. Walls paper thin so can hear everything from other rooms
Pubic hairs in shower and toilet needed to be flushed

2026-08-03 via Nuitee
I
irina solo_traveller gb
7
Pros:

Great location, comfy beds, clean bedlinen.I had a very good sleep

Cons:

The shower was impossible to regulate; the tea kettle was dirty/1000 years old, there was no alternative to a very heavy duvet which was too hot. Overall quite dated - does not bother me so much, but I know many people who will not like that

2026-08-02 via Nuitee
M
Mann solo_traveller gb
10
2026-07-25 via Nuitee
C
Claudia solo_traveller gb
10
Beautiful surroundings and a great night's sleep
Pros:

Beautifully decorated hotel in a fantastic location. Our stay was very comfortable and peaceful. We've stayed here twice already and would definitely stay here again.

2026-07-24 via Nuitee
S
Samantha solo_traveller gb
10
2026-07-24 via Nuitee
P
Peter couple gb
1
Did not stay to many stairs for someone with replacement knees
Pros:

Nothing

Cons:

Everything

2026-07-23 via Nuitee
R
Remi solo_traveller us
7
Pros:

Extremely comfortable bed, great sea view, beautiful and eclectic space.

Cons:

Very slow draining shower and the door didn’t lock.

2026-07-23 via Nuitee
T
Tony couple gb
7
2026-07-22 via Nuitee
M
Matthew couple gb
7
2026-07-20 via Nuitee
J
Josh couple gb
8
2026-07-20 via Nuitee
I
Ian couple gb
5
Fuinctional, comfortable, expensive for what we got.
Pros:

Location was perfect. I kind of liked the quikiness of the place. Bed was comfortable.

Cons:

I never saw a single member of staff. It was like it was a self-service place. Felt like they have cut costs to a minimum. Very expensive for what it is. It's functional but I expect a bit more than that when paying £150+ for a night.

2026-07-20 via Nuitee