The Royal Harbour Hotel

Hotels
9 (786 reviews)
Nelson Crescent , Ramsgate , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Laundry
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Charming building
Artistic atmosphere
Cons:
Cleanliness issues
No lift
Cold rooms

Categories

Cleanliness
8.31
Specific mentions of issues such as blood-stained towels and a dirty bathroom.
Service
9.77
Reported friendly staff and a helpful gentleman at reception, despite other complaints.
Location
10
Quaint building with character and a nice seaview.
Room Quality
8.76
Some rooms were described as cold and lacking curtains on beds.
Amenities
8.79
Limited amenities mentioned, with challenges noted regarding stairs and no lift.
Value for Money
9.25
Mixed responses with expectations not met compared to price.
Food and Beverage
7.81
No catering service and concerns from several guests about food options.
Overall Experience
9.3
Highlights positive aspects but mentions significant dissatisfaction that offsets overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Historic Georgian Town Houses
Experience the charm of three Georgian town houses dating back to 1799, offering stunning harbour and sea views in Ramsgate's historic garden crescent.

Cozy Accommodations
Relax in rooms equipped with tea and coffee making facilities, with some featuring a convenient coffee machine for your enjoyment.

Convenient Amenities
Enjoy the warmth of real open fires in the lounge, an honesty bar, buffet breakfast, and the option to dine at the hotel's restaurant, the Empire Room.

For an unforgettable stay in Ramsgate, book your room at our unique hotel today!

Important information:

Please note that American Express is not accepted as a payment method at this hotel.

Being a period property the Royal Harbour Hotel does not have a lift, however the hotel is happy to assist with luggage wherever possible.

For any reservations made on the same day of arrival after 12:00 PM (noon), room access and check-in are only guaranteed from 6:00 PM until 9:00 PM.

A surcharge of £30 per room applies for late check out past 10am Past noon will incur another £30 charge. Past 2pm and it will incur another night's stay.

Please be advised that at certain times you will be asked to self check in with door codes. Please ensure you keep an eye on your messages

Please note that during quieter times the main lounge area of the hotel may not be available.

Our small car park (4 spaces) is available on a first come first serve basis. No reservation can be made.

Lost Keys: A charge of £40 will be applied for any lost bedroom key. Loss of a front door or master key may incur a higher charge if locks or cylinders need to be replaced for security reasons
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £20 per person per night when using an available cot.
    People no matter the age stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 12.50 per day.

Location

Guest Reviews

9
Based on 786 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 7.81
Overall Experience: 9.3
L
Lorraine solo_traveller gb
1
Pros:

I booked a junior suite .
The room was clean the bed was comfy.
The room is in the front so there is constant road noise the curtains don't block the sunlight out. There are no facilities in the room no bottled water and no where to buy one on site . No bathroom toiletries supplied other than a piece of soap as I spent 150 pounds for the night stay I am very disappointed.

2026-07-04 via Nuitee
R
Ruth couple gb
9
Comfortable bed with good location
Pros:

Location very good - interesting decor- old lovely building - bed very comfortable

Cons:

Would have been nice to check out at 11am instead of 10am but not a massive issue

2026-07-04 via Nuitee
A
Alan solo_traveller gb
9
Pros:

The bed was really comfy.
Nice bright single bed room.
Harbour view.
Nice decor with quirky artwork.

2026-07-01 via Nuitee
P
PAUL couple es
6
nice, but nothing to write home about
Pros:

the common areas were nice

Cons:

the room was a bit spartan

2026-06-29 via Nuitee
T
Tromp couple ch
1
I cancelled after seeing the room
Pros:

Location OK. oom had a harbour view

Cons:

Stairs, heat (no facilities)

2026-06-29 via Nuitee
S
SUZANNE couple gb
7
Hotel tired , manager/owner needs a lesson in some interaction! Won’t stay there again.
Pros:

View was great. Bed comfortable and showed great.

Cons:

No welcome by manager had to put luggage around the back of property,instead of just letting us leave it before checking in at 4pm.
No toiletries, no water, hairdryer, biscuits . Tv was rubbish signal too.

2026-06-29 via Nuitee
K
Kinga solo_traveller gb
8
2026-06-29 via Nuitee
C
Christine solo_traveller gb
6
Pleasant.
Pros:

Great view and location, clean

Cons:

Room very small on top floor, five flights up. No hand towel or toiletries aside from tiny piece of soap. 4pm check in

2026-06-29 via Nuitee
N
Nicole solo_traveller gb
7
Bien es casi todo
Pros:

La ubicación es muy cerca del central y hay acceso fácil a lugares para comer, bebe y la playa. El edificio es pequeño pero con mucha historia en sus paredes

Cons:

Habían piezas de pelo de alguien diferente, y fue caluroso.

2026-06-28 via Nuitee
K
Kathy couple gb
5
Clean pleasant hotel but would not use again
Pros:

Nice property bit quirky. Good position

Cons:

Room exceptionally small more like a cupboard. No toiletries supplied no staff to ask. Toiletries were on the list but not even a bar of soap. Room was single size with a double bed which took up the whole of the room. Very cramped. Okay for one night but no more than that could not regulate the shower which was scalding hot so couldn’t use. No staff around to ask. Expensive for what it was.

2026-06-22 via Nuitee
W
wilma couple za
6
the pictures of tge rooms are misleading
Pros:

the location was great

Cons:

i paid more for a room with 2 single beds but we got a room so small with no ventilation & was it very uncomfortable

2026-06-21 via Nuitee
A
Al solo_traveller gb
10
Great little hotel.
Pros:

The view,the bed linen and towels were exceptional as was the duvet.
Fantastic balcony doors wide open all night.
Car park is bad but plenty on road parking
It was a little overpriced but heyho.

Downstairs it was like stepping back in time 100 years,I loved it

Cons:

Carpark,price .

2026-06-21 via Nuitee
S
Snelling solo_traveller gb
9
Pros:

The view. The room was comfortable. The paintings on the walls. The communal rooms.

2026-06-21 via Nuitee
M
Mabaudette solo_traveller gb
9
Pros:

Amazing mattress, beautiful decoration, great setting, great location

2026-06-20 via Nuitee
P
PETER couple gb
5
Pros:

location

Cons:

shower was poor ,no shower gel just soap.

2026-06-20 via Nuitee
S
Stephen couple gb
8
A lovely unique hotel that suited our requirements perfectly in an ideal location.
Pros:

The hotel is perfectly placed to access Ramsgate. It is a beautiful Georgian building overlooking the sea. It is furnished with an eclectic mix of periodic furniture and is home to a large collection of artwork which is individually identified. Our room was spacious and clean with a modern en-suite shower room. We were on the top floor overlooking the small rear garden. Lots of stairs, which we didn’t mind. There is no lift. There are not really any staff other than someone to check you in. This was our second stay, and we love the style and ambience. The location is perfect for accessing the local bars and restaurants. Breakfast is not available so it is necessary to find somewhere else, but there are many options available nearby.

Cons:

On this trip the duvet provided was too hot for the overnight temperatures, and there were no other bedding options in the room.

2026-06-15 via Nuitee
J
John couple gb
9
2026-06-14 via Nuitee
D
DEBORAH solo_traveller gb
1
2026-06-13 via Nuitee
J
Jason solo_traveller gb
7
Pros:

Charming building with character and well located on the seafront.Comfortablw bed.

Cons:

Should you have mobility issues this is not the hotel for you; no lift, steep narrow stairs, rope bannisters and heavy fire doors.
Parking, basically there isn't any. We weren't informed by the staff about the 4 spaces at the rear, (which are charged), and also impractical. One car had parked so it occupied two spaces. There is no free parking in the nearest surrounding streets. It was all double yellow lines and very narrow. The one short strecth we did see was outside residential homes and solid for the duration of our stay. There is a secure multi-storey 5 nins walk away that is cheaper than the hotel's 4 spaces.
Getting any amount of heavy luggage to the top floor is an effort.
Lighting in the room wasn't great.

2026-06-12 via Nuitee
R
Rachel couple gb
8
Pros:

Great location, bed very comfy, quirky and homely.

Cons:

Upstairs rooms waking us up at 7am walking back and forth over and over

2026-06-11 via Nuitee