Cavendish Hotel

Hotels
Britannia Hotels
6.6 (6954 reviews)
Grand Parade , Eastbourne , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Room quality concerns
Inconsistent service

Categories

Cleanliness
3.93
Some reviews indicated issues with cleanliness, including concerns about dirty carpets and possible bed bugs.
Service
7.4
Service was mentioned positively in several reviews, although one guest felt the receptionist was not friendly.
Location
7.94
The hotel's location was frequently praised, especially for its proximity to the seafront.
Room Quality
4.89
Room quality had mixed reviews, with specific mentions of issues like the lack of air conditioning and old furniture.
Amenities
5.92
Amenities were acceptable, but some luxury elements and maintenance issues were noted.
Value for Money
6.88
Overall good value for the price, though some guests felt amenities could be better for the cost.
Food and Beverage
7.93
Many reviews highlighted good food and breakfast experiences.
Overall Experience
7.9
Majority of guests felt that their overall stay was positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:52

Property Description

Stunning Coastal Views

Luxurious Amenities
The Cavendish Hotel boasts a serene Cavendish Library, perfect for unwinding with a book or a cup of coffee. Guests can also choose from various lounges to relax in, all while staying connected with Wi-Fi available throughout the building.

Delightful Dining Options
Indulge in a culinary experience at the Marine Restaurant, offering breathtaking views of the sea and serving delectable dishes made from local produce. For a more casual setting, the bar provides a popular lunch menu with a beachfront backdrop.

Experience seaside sophistication at The Cavendish Hotel, just a short stroll away from Eastbourne's bustling shops and the Arndale shopping centre. Book now for a memorable coastal getaway.

Important information:

Dinner supplement is based on a 3-course meal.

Please note, we do not accept any cash payments at this property.

This property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Location

Guest Reviews

6.6
Based on 6954 reviews
Cleanliness: 3.93
Service: 7.4
Location: 7.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 7.9
J
Jacqueline couple gb
8
nice location, close to amenities, quiet hotel. staff always visible
Pros:

location

2026-08-08 via Nuitee
3
37stb Couples
2
Hotel needs a complete refitting
Pros:

The Cavendish Hotel is in a marvelous location across from the beach. The entryway, reception and lounge are beautiful in a classic way. However, our hotel room was horrible. The fourth floor hallway smelled strongly of pesticide. In the room the bedside lamps refused to work and, upon touching them, gave us an electric shock,. Paint was peeling from the wall, The ironing board had a 30 degree tilt. There was no air conditioning and we had to beg for a fan, the vents of which were filled with old dirt. There was no telephone to contact reception. Nobody cleaned the room, made the bed or provided clean towels. Upon asking why, we were told they didn't clean the rooms when it was "only a three day stay". We chose the Cavendish because of its classic beachfront hotel appearance but would never recommend it to anybody.

2026-08-07 via Tripadvisor
M
Maureen solo_traveller gb
10
I choose to stay here because I feel safe and well looked after.
Pros:

I love front of desk team. They are always, without exception, help kind and supportive.

Cons:

It’s a little tired in areas. But always exceptionally clean.

2026-08-07 via Nuitee
A
Ara couple gb
1
2026-08-07 via Nuitee
P
Pippa couple gb
7
I would stay again.
Pros:

Location was excellent and it was clean!

Cons:

Would have been nice to have an option of daily housekeeping or even just fresh cups in the room each day for my morning tea.
Staff weren’t happy on the desk, very limited interaction.

2026-08-07 via Nuitee
S
sandra solo_traveller gb
9
Pros:

ļoti skaista vieta,un istaba

Cons:

nedrīkstèja taisīt logu vaļā dēļ putniem.un bija jāizrakstās no pl. 10.00

2026-08-07 via Nuitee
C
Chris couple gb
8
Pros:

Good.

2026-08-07 via Nuitee
K
Kenys solo_traveller gb
7
Eastbourne stay
Pros:

Sea view comfortable bed upgraded when complained window did not open

Cons:

Room very hot.telly did notvwork properly first room window did not open due to poor maintenance. Hotel needed some TLC

2026-08-06 via Nuitee
A
Annabel extended_group gb
8
Budget hotel ok but HOT in the summer and not really dog friendly
Pros:

Right opposite the beach , near to shops and restaurants and bars. Car park at rear we got for free as we were there for a wedding

Cons:

Had to change rooms as SOOOOO hot - was on 4th floor and window opened only 2 inches - spent all night awake. They swapped up for a room on 1st floor with a balcony so we could open the doors. Bar wasnt open much . NOT really dog friendly - they are only allowed in the room not even in the bar area !

2026-08-06 via Nuitee
J
Jowita family_with_children gb
5
Good price for last minute booking and great location, friendly staff but probably wouldnt stay again
Pros:

Great location

Cons:

Very dated, walls dirty, couple of holes in the wall, musty smell, carpets and chairs really dirty/marked! Thick dust on the bedside tables, dressing table very sticky! Walls in bathroom dirty in some places and floor was near toilet dirty/dusty!

2026-08-06 via Nuitee
Z
Zoe family_with_children gb
6
We were happy
Pros:

Excellent location

Cons:

Tired decor but its an excellent price so i didnt expect anything more. No air con.

2026-08-06 via Nuitee
T
Tiwari solo_traveller gb
5
Could do better than this
Pros:

Breakfast is really good and room size is spacious, they had luggage storage service, good location, situated right Infront of sea

Cons:

They had not much amenities like dental kit, shaving kits, like normally even the budget hotels do. The telephone in room was not working. They didn't have ac but was manageable as they gave two fans to us. The water boiler kettle in the room was dirty, it wasn't cleaned properly, it was not good to use. The hotel was listed a four star hotel in Google but they said it's a budget hotel (strange)

2026-08-06 via Nuitee
D
Denis family_with_children gb
8
2026-08-05 via Nuitee
L
Leslie solo_traveller gb
7
Pros:

Good location and parking

2026-08-05 via Nuitee
J
Josh couple gb
2
Our room was filthy sadly, not like the pictures advertised at all, rude online staff and felt missold.
Pros:

Didn’t lose too much money on this thankfully.

Cons:

Online check in staff for the later check ins, were rude and didn’t cooperate with me. One hung up the phone on me.
Place was filthy, not properly cleaned. Ended up not using the hotel and leaving early.

Bathroom was dusty, and walls were mouldy, bedsheets had 2 small stains on & towels stained. When requesting a refund wasn’t given one for this property, as my booking was non refundable sadly.

Absolutely unacceptable. 2/10 stay is a generous rating. Won’t be going back.

2026-08-04 via Nuitee
O
Oksana family_with_children gb
5
2026-08-04 via Nuitee
S
Stephen couple gb
5
Good stay as always just wrong style/quality of room.
Pros:

We like the hotel and use it regularly. Location is great and staff are generally efficient and pleasant. Shower was great and overall cleanliness was very good.

Cons:

Although we knew we were booking a "City Room" without a window and that was fine but what we didn't like was lack of chair/seat in the room, only one flat pillow each and there was no safe in the room. Did not like glass table and glass side table - especially in such a small room.

2026-08-04 via Nuitee
A
Aron solo_traveller gb
6
2026-08-04 via Nuitee
R
Rana couple gb
5
2026-08-03 via Nuitee
K
kim extended_group gb
8
2026-08-03 via Nuitee