Le Grand Lodge Mont Tremblant

Hotels
8.5 (1235 reviews)
2396 Labelle , Mont-Tremblant , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
Dated facilities
Poor food quality

Categories

Cleanliness
8.39
Multiple mentions of cleanliness issues and complaints about lack of service.
Service
9.36
Some positive mentions of helpful staff, but also noted stress and pressure on staff.
Location
9.9
Frequent praise for the beautiful location and proximity to attractions.
Room Quality
7.85
Complaints about dated rooms and issues with comfort.
Amenities
8.88
Facilities were mentioned as being good but also noted as needing updating.
Value for Money
7.34
General sentiment of high prices for the service and quality provided.
Food and Beverage
6.89
Negative feedback about restaurant service and food quality.
Overall Experience
9.36
Overall a good experience with noted issues, but potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Experience Tranquility Near Lake Ouimet
Nestled near Lake Ouimet in Quebec, Le Grand Lodge Mont Tremblant offers a serene escape with modern amenities.

Luxurious Accommodations
Indulge in cozy guest rooms featuring fireplaces and cable TV. Select suites boast a separate living area with a Murphy bed and a sofa bed for added comfort.

Relaxation and Recreation
Unwind at the full-service spa or enjoy a drink at the Whisky Bar. Stay active with the indoor pool, fitness facility, and steam room.

Book your stay at Le Grand Lodge Mont Tremblant for a perfect blend of relaxation and adventure.

Important information:

Please note that, occasionally, the bar and restaurant may not be open during low seasons (mid October to end of November as well as end of March to mid May). Guests can contact the property for more details. Contact information can be found on the booking confirmation.

Please note, only the standard rooms can accommodate pets with a nonrefundable daily fee of CAD 30.

There is no elevator in the standard room sector of the property.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1235 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 6.89
Overall Experience: 9.36
R
Rochette couple ca
9
We had a beautiful 4 days get away for our 49th anniversary.
Pros:

We enjoyed our room, big enough for two, more like a condo. Our anniversary we went to the restaurant (The Whiskey bar) on site, the food was excellent, our waiter Frederic was a gem. Really enjoyed our evening. Enjoyed kayaking, the beach and the hot tub

Cons:

The only thing is a minor detail, would be nice to have salt and pepper and a little more pot and pans in the room (condo).

2026-07-04 via Nuitee
A
AliYeganeh couple ca
1
A Disastrous Nightmare – Utterly Filthy, Incompetent Staff, and Shameless Management
Cons:

This was, without a doubt, the worst hotel experience of my life. If you value your money, your hygiene, and your family’s comfort, DO NOT STAY HERE.

Our nightmare started upon arrival. We reached the hotel at 7:00 AM. Knowing we had a young child with us, we politely asked if an early check-in was possible. For the next 9 hours—at 10 AM, 11 AM, 12 PM, and onward—we were repeatedly stone-walled by an incredibly resentful, miserable, and uncooperative front desk agent who seemed to be taking out their personal career frustrations on paying guests. They dogmatically held our room until exactly 4:00 PM. Charging full price for a meager 19-hour stay (4 PM check-in to 11 AM check-out) is ridiculous enough, but making a family wait for 9 hours with zero empathy is purely malicious.

But the real shock came when we finally entered the room. It was absolutely repulsive. The room was ancient, filthy, and neglected:

Severe Lack of Hygiene: The bedsheets, room floor, and bathroom were incredibly dirty. It felt like sleeping on the street. They didn't even provide basic, cheap disposable slippers, expecting us to walk barefoot on disgusting floors.

Insect Infestation: The mosquito screen on the balcony was completely torn. As a result, the room was swarming with mosquitoes all night, making it impossible for my family to sleep. The balcony and its chairs were covered in grime.

Broken Amenities: The showerhead was completely broken, spraying water like a chaotic garden hose.

Unbearable Lobby: You couldn't even sit in the lobby for a single minute because of the overwhelming, toxic smell of chlorine coming from the pool area.

The next day, we confronted a different staff member at the front desk. To our absolute astonishment, they openly admitted, "Yes, we know about all these issues, but management is fully aware and simply refuses to do anything about it."

2026-07-02 via Nuitee
M
marie-josée solo_traveller ca
8
2026-06-30 via Nuitee
S
Sami couple ca
9
2026-06-30 via Nuitee
R
Randy solo_traveller ca
6
Good for family looking for large rooms.
Pros:

Nice lake view

Cons:

Degraded facilities and staff not very happy. Expensive for what you get. Long check in.

2026-06-30 via Nuitee
S
sophie solo_traveller ca
4
2026-06-29 via Nuitee
M
Mohammad ALSARRAJ solo_traveller ca
10
Pros:

The view.

Cons:

Nothing

2026-06-28 via Nuitee
M
Mariam couple ca
10
It’s always a pleasure to enjoy the lodge with my family. The staff is always very friendly and welcoming. Any requests
Pros:

The old vintage feeling; quietness; staff friendliness; facilities: beach access, pool, sauna, steam room and hot tub; closeness to the village.

Cons:

Nothing!

2026-06-27 via Nuitee
M
Marie-ève couple ca
6
2026-06-25 via Nuitee
K
karim family_with_children ca
9
Excellent séjour en famille avec une belle piscine, une plage propre et des activités agréables.
Pros:

Nous avons particulièrement apprécié la piscine, où les enfants se sont vraiment bien amusés. La petite plage est très propre et les kayaks sont une belle activité à faire en famille. Un merci spécial aux jeunes qui gèrent les kayaks : ils sont très gentils, accueillants et toujours prêts à aider.

Cons:

Nous avons apprécié l’ensemble de notre séjour. Aucun point négatif à signaler. Les installations étaient agréables et le personnel sympathique. Nous avons beaucoup apprécié notre séjour.

2026-06-25 via Nuitee
S
Sophie family_with_children fr
10
Confortable et au calme
Pros:

La vue sur le lac , le grand lit pour les parents, les 2 salles de bain , les équipements dans la cuisine, la piscine , salle de sport …

Cons:

Loin du centre de la station

2026-06-21 via Nuitee
P
Paresh couple us
10
Best Lake view hotel I been
Pros:

Best lake view room better than staying bat that crowed village True Nature

2026-06-19 via Nuitee
S
Sergei solo_traveller ca
9
2026-06-19 via Nuitee
J
John couple ca
10
2026-06-17 via Nuitee
M
mohammed family_with_children ca
7
2026-06-15 via Nuitee
R
Rafael extended_group ca
7
2026-06-15 via Nuitee
A
AREZKI solo_traveller ca
7
2026-06-14 via Nuitee
I
Ikhansa family_with_children ca
9
For the first time, we find the pool was cold, which was disappointing for the kids.
Pros:

Room, location and view

Cons:

pool

2026-06-07 via Nuitee
L
Louis-Philippe couple ca
10
2026-06-07 via Nuitee
E
ELISABETH solo_traveller fr
9
2026-06-06 via Nuitee