Hilton Garden Inn Savannah Historic District

Hotels
•
Hilton Garden Inn
8.6 (986 reviews)
321 West Bay Street , Savannah , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Parking issues
Breakfast pricing concerns
Housekeeping lapses

Categories

Cleanliness
8.36
Mixed sentiments; overall cleanliness noted but some issues with housekeeping.
Service
8.93
Numerous mentions of friendly and helpful staff.
Location
9.07
Strong positive sentiments about the location being convenient and near attractions.
Room Quality
8.62
Rooms described as comfortable and clean.
Amenities
8.15
Concerns about parking and breakfast pricing.
Value for Money
8.51
Overall value praised, though parking and breakfast cost criticized.
Food and Beverage
8.46
Breakfast buffet received high praises, but concerns over potential changes.
Overall Experience
8.73
Overall great experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:12

Property Description

Central Location and Relaxing Amenities

Within walking distance of River Street, surrounded by nightlife, restaurants, and shopping, Hilton Garden Inn Savannah Historic District offers a variety of relaxing amenities. Each room features a Keurig coffee maker, microwave, and mini-refrigerator.

Convenience and Comfort

Enjoy free wireless internet, a concierge desk for city tips, an outdoor pool, and a fitness center. Indulge in a breakfast buffet at the on-site restaurant, with room service available for dinner. Unwind at the hotel bar or grab snacks and beverages at the 24-hour market.

Hospitality at Its Best

Experience comfort and convenience in the heart of Savannah. Book now to enjoy a memorable stay at Hilton Garden Inn Savannah Historic District.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 986 reviews
Cleanliness: 8.36
Service: 8.93
Location: 9.07
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.73
J
jenniferrP210DT • Family
2
Worst Staff I’ve Encountered at a Hotel
Pros:

Normally, I am a Hilton fan, but I won’t book another Hilton property after this experience. I’ve been to 20 countries and 30 states, and travel frequently. Single worst experience I’ve had with hotel staff.

2026-06-13 • via Tripadvisor
H
H7861CMkatieg • Family
10
Five Star Staff
Pros:

Overwhelmed with hotel and restaurant choices then came upon Hilton Garden Inn. Immediately got to drop car off at valet, then walked in and was greeted by Danny at the front desk who was happy to give us all sorts of lovely recommendations! Thankful for him taking the time to help two overwhelmed parents and providing his insider knowledge, helpfulness, and personable recommendations while visiting this beautiful city!

2026-06-12 • via Tripadvisor
T
Trish • extended_group • us
7
Hotel was very nice, but we could hear EVERYTHING happening on the street in front of the building.
Pros:

Clean and well maintained

Cons:

Our room was facing Bay St and was EXPOSED NOISY. On a weekend night it is VERY difficult to sleep.

2026-06-12 • via Nuitee
S
Sopp • solo_traveller • us
9
Cons:

Breakfast should have been included!

2026-06-07 • via Nuitee
T
Tammy • couple • us
5
Would not stay there again
Pros:

Good location, friendly staff, comfortable

Cons:

Very loud at night, cars racing every night and people yelling. We got no sleep. The room was cleaned once, we had to ask for towels and coffee every day, ran out of toilet paper, tissues, body wash and was not restocked. Trash was not taken out.

2026-06-01 • via Nuitee
P
Piccinini • family_with_children • us
6
Meh.
Pros:

Fairly good location and the venue in general is quite OK.

Cons:

They promised us to check in in a certain room and when we got there, they gave the room to somebody else. They tried to say they were gonna give us some points, but not cool.

2026-06-01 • via Nuitee
G
Ghiringhelli • solo_traveller • us
3
Pros:

Nice staff

Cons:

To much noise in room. Extra fees, no simple breakfast, high paying cost only valet... But they were very nice.

2026-05-31 • via Nuitee
L
Larry • couple • us
10
It was amazing
Pros:

Great view great room great staff

2026-05-30 • via Nuitee
D
Dream62924331281 • Business • Philadelphia, Pennsylvania
10
Kiersten was great!!!!@@
Pros:

Hotel was very nice and convenient for solo business traveler.
Valet person Kiersten was extremely helpful to me as I arrived from out of town. She was very friendly and attentive to my concerns of checking in before my business meeting.

2026-05-29 • via Tripadvisor
A
Angela • couple • us
10
2026-05-26 • via Nuitee
E
Erika • family_with_children • us
8
Pros:

Close walking proximity to where you want to go in Savannah!

2026-05-26 • via Nuitee
A
A5020IRrichardp • Solo travel
8
Friendly service
Pros:

The hotel was very clean and centrally located. We didn’t need a car! The women at the front were friendly and accommodating. Initially I requested an early check in but the room was not ready. Latasha Jones made an extra effort to go to the room to find out why and then blessed us with a bottle of champagne to celebrate our anniversary!! She always greeted everyone that entered with a smile making you feel welcomed!! Kabrea always was very friendly and helpful! I would recommend staying at the Hilton Garden Inn.

2026-05-23 • via Tripadvisor
K
Kat Haines • solo_traveller • us
10
Pros:

Very clean, nice people, close to everything.

Cons:

Pool could use some work.

2026-05-23 • via Nuitee
D
Dawn • couple • us
10
10/10 would recommend
Pros:

Location was perfect. Close enough to walk Downtown Savannah.

Cons:

NA

2026-05-23 • via Nuitee
D
daleprit • Couples • Jacksonville, Florida
6
Hilton Garden Inn Savannah Historic District review
Pros:

Went to Savannah for a long weekend, arriving at this hotel at 2:00 pm. A very uncaring person at the front desk let me know that while our room was ready, check-in was not until 4:00. We could however, occupy it early for an additional $25.00. I understand reaching for ancillary income but this seems excessive. Paid the $25.00 and went to our room. A decent floor plan. The door closer and the safe was broken. Not a big deal and we didn't report it. Went to bed about 11:00 every night and the road noise from West Bay Street was incredible. Saturday night, they even had drag racing, literally 10 feet from our hotel window. We could not sleep.

A good note, their breakfast, cooked to order was amazing. The hotel was also located near the River Street restaurants and bars. A very close walk. We would stay there again but only if our room did not front West Bay Street.

They appeared to have a nice fitness center and a nice, 2nd floor pool and hot tub area.

Would stay there again if not on West Bay. They need to back off of the $25.00 early occupancy surcharge.

2026-05-21 • via Tripadvisor
E
ericfleck • Solo travel • Wellington, Florida
10
Great Location
Pros:

Stayed here on road trip home to Florida. Staff was very friendly. Hotel was clean. In a great location with plenty of restaurants and bars in walking distance. Would definitely recommend.

2026-05-18 • via Tripadvisor
S
S2092KIrachelh • Solo travel
10
Great stay and service!
Pros:

Had a great stay at the Hilton in the Savannah Historic District. Especially wanted to shout out Kabrea at the front desk for being so kind and helpful!!!!!

I booked through a third party site (do not recommend), and when I arrived around 9-10 pm there was no record of my reservation in their system. It turned into a pretty stressful situation that took a while to sort out with the booking company, but Kabrea was so calm, patient, and sweet through the entire thing. She did everything she could to help get it resolved, which I really appreciated after a long travel day.

After everything was figured out, the rest of my stay was great! The hotel was clean, comfortable, and in a fantastic location for exploring Savannah.

2026-05-15 • via Tripadvisor
M
Mohand • solo_traveller • gb
7
2026-05-10 • via Nuitee
D
Diana • couple • us
10
2026-05-08 • via Nuitee
M
mcdonald • couple • us
9
2026-05-04 • via Nuitee