Magic Cristal Park

Hotels
•
Magic Costa Blanca
8 (1687 reviews)
Ruzafa, 14 , Benidorm , es
+34 965 85 16 54

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Food quality issues
Some maintenance needed

Categories

Cleanliness
8
The hotel is described as spotless, indicating high standards of cleanliness.
Service
9
The staff are described as extremely friendly and hardworking.
Location
9
A perfect location for the old town was highlighted in the reviews.
Room Quality
7
Rooms were comfortable but some reviews mentioned issues with cleanliness standards.
Amenities
8
Some amenities were mentioned as satisfactory, such as the fridge and service options.
Value for Money
8
Value perceived as fair for the level of service provided.
Food and Beverage
7
Food was described as lukewarm and synthetic, impacting the experience.
Overall Experience
8
Overall experience was positive, with mention of enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:25

Property Description

Indulge in Fun and Relaxation

At Magic Cristal Park, immerse yourself in a world of entertainment and comfort. Luxurious Amenities include an indoor pool and hot tub, perfect for unwinding after a day at the nearby Levante Beach. For the more active guests, engage in activities like archery and bowling, or explore the "games experience" room with the latest video games.

Family-Friendly Entertainment

The hotel caters to families with the Rifi Kids’ Club offering fun activities and games. During the summer, kids can enjoy the pool, while the rest of the year brings table football and Nintendo Wii games.

Culinary Delights and Live Music

Savor delectable dishes at the hotel's restaurant with a diverse buffet and customized dietary options. End your day on a high note at Magic Café, where live music enhances the vibrant atmosphere.

Experience the magic of Magic Cristal Park - book your stay now!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note the published rates for half board stays on 25 and 31 December include a mandatory fee for the gala dinner held on those evenings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Location

Guest Reviews

8
Based on 1687 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
D
Dani • solo_traveller • es
8
Pros:

La pisinas

Cons:

Ascensores, tardaban mucho y estaban rotos

2026-08-15 • via Nuitee
S
Sergio • family_with_children • es
8
2026-08-15 • via Nuitee
Y
Yaneya • solo_traveller • es
10
2026-08-14 • via Nuitee
S
Susana • solo_traveller • es
9
Buenas vacaciones
Pros:

El bufé muy variado y muy bueno, la organización del buffet muy buena.

Cons:

Los ascensores, era imposible cogerlo bacio, teníamos que bajar andando desde la habitación.

2026-08-13 • via Nuitee
C
Colquhoun • solo_traveller • gb
9
Magic holiday
Pros:

Went for three nights no complaints. location brilliant for everything. reception staff the same . clean

Cons:

Nothing

2026-08-13 • via Nuitee
J
joaquim • solo_traveller • pt
8
2026-08-12 • via Nuitee
I
Ionela • solo_traveller • es
7
2026-08-12 • via Nuitee
O
Olmedo Benito • solo_traveller • es
8
2026-08-12 • via Nuitee
J
Julián • solo_traveller • es
4
2026-08-11 • via Nuitee
A
Araceli • family_with_children • es
6
Justito
Pros:

Ubicación y comida

Cons:

Ascensores desbordados, mantenimiento justo

2026-08-11 • via Nuitee
M
Miguel angel • family_with_children • es
5
Pros:

La comida

2026-08-10 • via Nuitee
A
alejandro • solo_traveller • es
10
Pros:

impresionante en todos los sentidos

2026-08-10 • via Nuitee
C
Caisa • family_with_children • es
7
2026-08-10 • via Nuitee
C
Casasempere • solo_traveller • es
1
Pros:

Nada porque tuve un problema y no me lo resolvieron y lo único bueno una recepcionista lo único excelente del hotel calidad precio fatal

Cons:

Ni la comida ni las instalaciones la gente bse recepción no me informan de las opciones que teníamos y piscina super pequeña

2026-08-09 • via Nuitee
I
Ioan • solo_traveller • es
10
2026-08-09 • via Nuitee
J
jose • solo_traveller • es
6
2026-08-09 • via Nuitee
C
Casasempere • solo_traveller • es
1
2026-08-09 • via Nuitee
I
Isaac • family_with_children • es
8
2026-08-08 • via Nuitee
3
319gheorghel • Family
2
Extremely disappointing experience
Pros:

We stayed at Magic Cristal Park in Benidorm for 7 nights with our family and unfortunately, our experience was extremely disappointing.
Although this hotel is rated as a 3-star hotel, in our opinion the conditions are far below what we would expect even from a 1-star hotel.
The entire hotel is extremely old and appears to have had very little investment or renovation over the years. The furniture is old, damaged, peeling and in several places covered in rust. We also noticed what appeared to be signs of mould. The bathroom had a terrible, strong smell which made it very unpleasant to use.
The biggest problem for us was the food and hygiene in the restaurant.
The food was often either undercooked or simply boiled, with very little flavour or seasoning. But much more concerning was the cleanliness of the plates and cutlery.
We checked more than 20 plates before finding ones that we considered clean enough to use. Many of the plates were visibly dirty, including on the underside, with dirt, limescale and other residue. The cutlery was also dirty.
This is a serious hygiene and food safety concern. We strongly believe that the relevant health authorities should inspect the restaurant because these conditions could potentially make guests seriously ill.
We were staying for 7 nights, but on 3 of those days we decided to take our children into town to eat because we were genuinely concerned about them becoming ill from the hotel food.
On our final day, things became even more frustrating. We waited around 30 minutes for someone to clean a table so that we could sit down and eat. We then waited another 30 minutes to find cutlery and eventually had to find it and clean it ourselves before we could use it.
The only positive thing we can say is that the reception and bar staff were friendly and helpful. Unfortunately, this was not enough to compensate for the overall experience.
The owner and management seriously need to invest in this hotel, especially in renovation, cleanliness, hygiene and food quality. Guests are paying for a holiday and should be able to expect basic standards of cleanliness and food safety.
We definitely DO NOT recommend this hotel, especially for families with children.
The hotel is extremely dated, there are serious cleanliness and hygiene issues and our experience with the food was so concerning that we ended up avoiding the hotel restaurant because we were afraid of getting sick.
This hotel had a significant negative impact on our holiday and we will definitely not be returning.

2026-08-07 • via Tripadvisor
M
Maria • solo_traveller • es
8
Pros:

La ubicación

Cons:

La piscina era muy pequeña para la gran cantidad de personas que habían.

2026-08-07 • via Nuitee