Royal Victoria Hotel

Hotels
7.1 (4324 reviews)
Lungarno Pacinotti 12 , Pisa , it
+39 050 940111

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Historical ambiance
Friendly staff
Excellent location
Unique experience
Cons:
Cleanliness issues
Old room quality
Noise disturbances

Categories

Cleanliness
6.18
Multiple mentions of cleanliness issues such as dust and old bathrooms.
Service
8.15
Consistently praised across multiple reviews for friendly and professional staff.
Location
8.69
Frequent mentions of excellent location and convenience.
Room Quality
6.14
Mixed reviews with references to old and poorly maintained rooms.
Amenities
7.17
Amenities are acceptable, though some comments mention outdated items.
Value for Money
6.63
Perceived as reasonable due to history and location despite some drawbacks.
Food and Beverage
7.18
Breakfast is generally enjoyed, but some felt more variety could be offered.
Overall Experience
6.65
A mix of historical charm and modern expectations leading to a varied overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:55

Property Description

Historic Charm and Prime Location

Located in the heart of Pisa's historic center, The Royal Victoria offers stunning views of the River Arno and is just a stone's throw away from the iconic Leaning Tower.

Shopping, Dining, and Culture at Your Doorstep

Surrounded by medieval streets, guests can enjoy a plethora of shopping and dining options while being in close proximity to various university faculties for a touch of academic charm.

Elegance and Comfort Since 1837

With a legacy dating back to 1837, The Royal Victoria boasts a selection of elegant and stylish rooms, complemented by a generous buffet breakfast and the convenience of a private garage.

Experience the timeless allure of Pisa at The Royal Victoria - book your stay now for an unforgettable getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

7.1
Based on 4324 reviews
Cleanliness: 6.18
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 6.63
Food and Beverage: 7.18
Overall Experience: 6.65
A
aprili • solo_traveller • se
5
Pros:

Väldigt dåligt skick

Cons:

Det var inte fräscht

2026-07-24 • via Nuitee
L
Lauréline • couple • fr
5
Pros:

L’hôtel est vraiment magnifique, il est très grand avec une très belle décoration ancienne qui est sublime.
Le personnel très agréable.

Cons:

Concernant la propreté, on nous a demandé d’attendre 15h30 pour récupérer notre chambre, le temps que le ménage soit fait. Pourtant, ànotre arrivée, la chambre était loin d’être propre.
Au niveau des équipements, les sanitaires étaient dans un état très vétuste. À chaque fois que nous tirions la chasse d’eau, nous avions peur de tout casser. Pour une simple utilisation, il fallaitparfois tirer la chasse trois fois tellement lemécanisme était ancien et peu fonctionnel.
La douche était également très décevante. Je n’avais jamais vu une pression d’eau aussi faible. Il fallait près de 30 minutes pour réussir à se rincer correctement, tant le débit étaitinsuffisant.
Le lit présentait un énorme creux au milieu dumatelas, rendant le sommeil très inconfortable voir complètement impossible.

Enfin, nous sommes repartis couverts de petits boutons… Je vous laisse imaginer la cause.

Certes, nous ne sommes restés qu’une seule nuit dans cet hôtel, mais nous avons réellement eu l’impression d’être « punis » en étant logés au « grenier ». Notre chambre, située au dernier étage, était extrêmement vétuste.

Oui, l’hôtel est magnifique et le cadre estsublime, mais la chambre qui nous a été attribuée n’avait absolument rien d’un établissement 3 étoiles.

2026-07-24 • via Nuitee
L
Lily • couple • gb
8
Perfect place to spend a few nights, amazing area and lovely staff
Pros:

We enjoyed the area where the property was. We liked the very large room, staff were so lovely

Cons:

The toilet was a bit hard to flush, had to repeatedly flush it again and again for it to work, probably just due to age.

2026-07-24 • via Nuitee
A
Alba • couple • it
7
Pros:

L'hotel come struttura, mervaiglioso

Cons:

La pultizia e la manutenzione, un po' trascurate

2026-07-24 • via Nuitee
L
Lorraine • extended_group • gb
10
Pros:

Quirky decor in a hotel full of History. Huge room. Fabulous breakfast

Cons:

The lift is very small and the air-conditioning in the room was not very cold.

2026-07-24 • via Nuitee
M
Macca on tour • solo_traveller • gb
10
Good stay and close to all Pisa attractions
Pros:

Characterful hotel in a great location. Large bedroom with air-conditioning. Good breakfast.

2026-07-24 • via Nuitee
M
Michael • solo_traveller • dk
6
Charmerende, forsømt
Pros:

Romantisk, charmerende.

Cons:

Forfaldent. Elendig larmende aircon.
Forsømt.

2026-07-24 • via Nuitee
E
Erika • couple • it
6
2026-07-24 • via Nuitee
T
Thomas • couple • nl
8
2026-07-24 • via Nuitee
R
Robert • couple • gb
8
2026-07-23 • via Nuitee
E
Emma • couple • ie
3
Cons:

We didn't end up staying - upon reading reviews there seemed to be some major issues eg. Bed bugs which are notoriously hard to get rid of and we weren't going to risk it so ended up booking somewhere else for the night.

2026-07-23 • via Nuitee
U
Ulrika • couple • se
7
2026-07-23 • via Nuitee
C
Champagne • solo_traveller • fr
9
Pros:

Cet hôtel est un magnifique musée, on se croirait à Jacquemart André, hôtel traditionnel italien comme on les aime

Cons:

Il fait chaud dans les chambres.

2026-07-23 • via Nuitee
G
Giampiero • couple • it
9
Rilassante
Pros:

Palazzetto storico molto ben tenuto, proprio al centro della città

Cons:

Nulla

2026-07-23 • via Nuitee
C
Carme • couple • es
6
2026-07-23 • via Nuitee
C
CARLO • extended_group • it
7
Pros:

posizione, attenzione al contesto storico

Cons:

necessita di manutenzione e qualche innovazione es. prese elettriche migliori

2026-07-23 • via Nuitee
Y
Yargı • solo_traveller • tr
9
2026-07-23 • via Nuitee
L
Lill Marie • couple • no
8
2026-07-23 • via Nuitee
K
Konijnenbelt • couple • nl
1
Nergens zo slecht verbleven als hier
Pros:

De locatie, maar daar is het ook mee gezegd.

Cons:

Deze plek heeft zo ontzettend veel potentie. Echter wordt er ons inziens totaal geen liefde ingestoken.

Wat ons niet beviel; alles behalve de locatie en het personeel. In onze kamer bladerde er verf af van de muren, de wc trok amper door, de douche was te klein. Het bed was een houten frame met er tussen in een soort van lattenbodem (waarvan er 1 doorgezakt was). Het was muf, de airco klinkt als een stationair draaiende tractor en het werd maar niet koud. Sterker nog, het was ontzettend warm.

Het ontbijt was van 7-10. We kwamen aan om 9:35/9:40 en er lag èèn plak kaas, wat jam en èèn boterham. We zijn direct weer omgekeerd.

De parkeerplek is geen echte parkeerplek, want ze hebben je autosleutel nodig om de auto als het moet te verplaatsen. En dit voor maar €20 per nacht.

2026-07-22 • via Nuitee
P
Pedro Almeida • solo_traveller • pt
6
Pros:

Excelente localização. Simpatia dos funcionários e bom pequeno almoço.

Cons:

Estrutura demasiado velha a precisar de remodelação. O quarto e wc com mobílias e estruturas muito degradadas e improvisadas...

2026-07-22 • via Nuitee