NH Collection Bogota WTC Royal

Hotels
•
NH Collection
9.2 (1885 reviews)
Carrera 8A No. 99-55 , Bogotá , co

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable bed
Cons:
Poor cleanliness
Service issues
Noise problems
Missing amenities

Categories

Cleanliness
8.02
Multiple mentions of dirty rooms and not changing towels; cleanliness needs improvement.
Service
9.52
Staff is generally friendly and helpful, though some mentioned poor communication.
Location
10
Great and safe location with easy access to nearby amenities.
Room Quality
8.52
Rooms had issues such as odd noises, no coffee machines, and uncomfortable amenities.
Amenities
8.52
Some amenities were lacking, such as toiletries and breakfast included.
Value for Money
9.02
Pricing is average given a mix of experiences, but some expected more for the cost.
Food and Beverage
10
Breakfast received high praise, considered the best aspect by several guests.
Overall Experience
10
Guests enjoyed their stays overall, despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:20

Property Description

Luxurious European-Style Decor Rooms
Indulge in the elegance of air-conditioned rooms with European-style decor at NH Collection Royal WTC Bogotá. Enjoy amenities like cable TV, work desk, and private bathrooms in a 5-star setting.

Gourmet Dining and Entertainment
Savor daily buffet breakfasts and gourmet menus at Café Royal Restaurant. Unwind at the sports bar with snacks, sushi, and live music. Relax in the lounge or challenge friends to a game of pool.

Top-Notch Facilities and Views
Experience breathtaking city views from the fully-equipped gym on the top floor. Pamper yourself with massages and steam baths. Conveniently located near Parque de la 93 and Bogota city centre.

Book now to elevate your stay at NH Collection Royal WTC Bogotá!

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1885 reviews
Cleanliness: 8.02
Service: 9.52
Location: 10
Room Quality: 8.52
Amenities: 8.52
Value for Money: 9.02
Food and Beverage: 10
Overall Experience: 10
J
Jorge • family_with_children • co
10
2026-06-20 • via Nuitee
L
lauraortega162240 • solo_traveller • co
10
2026-06-16 • via Nuitee
J
Jose • couple • co
10
2026-06-16 • via Nuitee
J
juandiegop577 • Couples
10
Quick stay in the north of the city
Pros:

I think this is the favorite hotel I've been in. Great rooms, close by convenience stores, and a wide variety of local restaurants. The food in the hotel was great and they gave us a good compensation in service due to some issues outside the control from the hotel staff.

2026-06-15 • via Tripadvisor
P
Pedro • solo_traveller • cl
10
2026-06-15 • via Nuitee
F
FRANCISCO • solo_traveller • us
8
2026-06-15 • via Nuitee
C
Carlos • extended_group • co
10
Excelente
Pros:

Muy espaciosa cómoda y limpia la habitación

2026-06-14 • via Nuitee
J
James • solo_traveller • gb
8
Quality hotel with beautiful rooms - but be careful about add-ons!
Pros:

My room was close to my ideal hotel room, except that I would have been happy with something a little smaller! There were huge windows with an interesting view, a nice desk, some very nice chairs (two for the desk plus an easy chair), and a decent ensuite bathroom. The hotel as a whole was also nice enough, as were the staff. The area was also excellent, with plenty of very nice cafes and restaurants and a whole street of banks with ATMs. I booked this hotel because I wanted to start my travels in Colombia in a safe, upmarket part of town. I also had some business to finish off via Zoom, so I wanted a reliable internet connection. This hotel was perfect for both those things.

Cons:

The gym was about what you get for a hotel gym (small), but the sauna looked like it hadn't been used for years and when I asked about it I was told you need to pay extra, which I'm not sure had been clear on the Booking.com page. In general, I feel like this place had lots of traps set for tourists from rich countries. I drank a bottle of water in the minibar on my first night and it ended up costing me 10 pounds, although the price was on the list and I should have looked it up rather than assuming it would be reasonably priced. The laundry service was also borderline extortionate, although of course you don't have to use that service either. The hotel restaurant also looked very expensive to me, although the room service seemed reasonable. So my advice would simply be to be very careful about add-ons: check the price first and don't assume you'll be charged local prices.

2026-06-11 • via Nuitee
A
Angel • couple • co
9
2026-06-09 • via Nuitee
Y
Yazmin • solo_traveller • cr
10
2026-06-08 • via Nuitee
M
MehranS645 • Business
2
No water for two days. Horrible hotel!
Pros:

Stay away, it is a horrible service.

There was no hot water and no water at all in the shower for two days. I changed twice room because of this. Had to wait an hour in the morning to change rooms. They offered zero compensation.

The hotel is aged and furniture is tired.

Upon arrival they copied my passport and my US visa. When I protested why they need my US visa copy the front desk guy called Charly git rude and impolite and wanted to cancel my reservation “if I were not happy with their procedures”!
After a long argument he gave me back the copy page of my USA visa!!!

A very big disappointment. I have stayed in other NH hotels and they are nothing like this.

2026-06-06 • via Tripadvisor
L
Luisa Maria • couple • do
8
2026-06-05 • via Nuitee
M
Medrano • solo_traveller • pe
5
2026-06-03 • via Nuitee
Z
zheng • couple • cn
2
刷卡收取佣金，体验特别差
Pros:

。

Cons:

付款刷卡，收了7%的银行佣金，在波哥大第一次遇到，商量无果，不予退还，很差的体验

2026-06-03 • via Nuitee
A
alejandro • couple • do
10
Pros:

Todo

Cons:

Todo

2026-06-02 • via Nuitee
E
Enrique • couple • es
10
Espectacular y confortable
Pros:

muy buen alojamiento , trato amable del personal y muy buena ubicación.

Cons:

todo en una buena línea

2026-06-01 • via Nuitee
S
Sara • couple • co
10
Cons:

Novedad con las tarjetas de llave. Me la cambiaron en 3 oportunidades

2026-06-01 • via Nuitee
E
Erick • couple • pa
5
buena ubicacion y atencion del personal
Pros:

ubicacion

Cons:

gimnasio, desayuno

2026-05-31 • via Nuitee
Z
Zhifeng • solo_traveller • cn
8
2026-05-31 • via Nuitee
C
Camila • solo_traveller • co
10
Pros:

Atención amable e instalaciones cómodas y limpias.

Cons:

Los huéspedes del piso de arriba eran muy ruidosos

2026-05-31 • via Nuitee