NH Collection Bogota WTC Royal

Hotels
9.2 (1925 reviews)
Carrera 8A No. 99-55 , Bogotá , CO
+57 601 6341734

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable bed
Cons:
Poor cleanliness
Service issues
Noise problems
Missing amenities

Categories

Cleanliness
8.02
Multiple mentions of dirty rooms and not changing towels; cleanliness needs improvement.
Service
9.52
Staff is generally friendly and helpful, though some mentioned poor communication.
Location
10
Great and safe location with easy access to nearby amenities.
Room Quality
8.52
Rooms had issues such as odd noises, no coffee machines, and uncomfortable amenities.
Amenities
8.52
Some amenities were lacking, such as toiletries and breakfast included.
Value for Money
9.02
Pricing is average given a mix of experiences, but some expected more for the cost.
Food and Beverage
10
Breakfast received high praise, considered the best aspect by several guests.
Overall Experience
10
Guests enjoyed their stays overall, despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:20

Property Description

Luxurious European-Style Decor Rooms
Indulge in the elegance of air-conditioned rooms with European-style decor at NH Collection Royal WTC Bogotá. Enjoy amenities like cable TV, work desk, and private bathrooms in a 5-star setting.

Gourmet Dining and Entertainment
Savor daily buffet breakfasts and gourmet menus at Café Royal Restaurant. Unwind at the sports bar with snacks, sushi, and live music. Relax in the lounge or challenge friends to a game of pool.

Top-Notch Facilities and Views
Experience breathtaking city views from the fully-equipped gym on the top floor. Pamper yourself with massages and steam baths. Conveniently located near Parque de la 93 and Bogota city centre.

Book now to elevate your stay at NH Collection Royal WTC Bogotá!

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Location

Guest Reviews

9.2
Based on 1925 reviews
Cleanliness: 8.02
Service: 9.52
Location: 10
Room Quality: 8.52
Amenities: 8.52
Value for Money: 9.02
Food and Beverage: 10
Overall Experience: 10
A
Andre • couple • jm
10
Really nice and comfy
Pros:

Staff was friendly and knew English. Couldn’t find a single issue. I would definitely stay there again.

2026-09-19 • via Nuitee
A
Anibal • solo_traveller • pa
10
Pros:

Comodidad y comida.

Cons:

Me toco trabajar desde hotel y las sillas no son comodas

2026-09-17 • via Nuitee
J
Juan Fernando • couple • co
10
2026-09-17 • via Nuitee
A
Ana M. • couple • es
10
Maravilloso Hotel
Pros:

Habitaciones impresionantes. Cama comodisima. Desayuno maravilloso.

Cons:

Nada

2026-09-16 • via Nuitee
A
ANDRES • solo_traveller • co
1
2026-09-13 • via Nuitee
F
Felipe • solo_traveller • co
1
Worst service I ever had in 28 years.
Pros:

Location

Cons:

Service was awful, they bring the check to you while you are still eating, they never took the plates from room service out. When you try calling to the restaurant they never attend. People at counter and and dinner are rude.
The hot water was damage they need me to change the room after I asked twice.
They never carried any of my bags to help me.

2026-09-08 • via Nuitee
R
Rob • solo_traveller • nl
10
Great place to stay in Bogota!
Pros:

Super helpful and friendly staff. Gave me a room upgrade. Rooms are super convenient and new.

Cons:

I didn't booked the breakfast so cannot really say anything about that. Room needed some minor upgrades/touch ups. Small paintwork repairs etc.

2026-09-03 • via Nuitee
A
Antônio Luiz • solo_traveller • br
10
2026-09-02 • via Nuitee
V
Veronica • solo_traveller • it
8
Pros:

Colazione ottima

Cons:

La doccia non funziona bene e la tv é un pó datata.

2026-08-30 • via Nuitee
T
Tania • solo_traveller • mx
10
Pros:

El personal es muy amable y atento

2026-08-29 • via Nuitee
J
Joaquín • solo_traveller • cl
10
2026-08-26 • via Nuitee
S
Santiago • couple • co
10
Pros:

Excelente

2026-08-26 • via Nuitee
N
NELSON • couple • co
8
bien
Pros:

bien

Cons:

nada

2026-08-26 • via Nuitee
C
Carlos • couple • mx
7
2026-08-25 • via Nuitee
A
Alejandro • solo_traveller • co
10
Pros:

Las instalaciones de la habitación

Cons:

El check in tan tarde

2026-08-24 • via Nuitee
G
Giovanni • couple • co
9
Pros:

La comodidad

Cons:

Que me tocó pagar 100 por el desayuno pensé que estaba incluido

2026-08-24 • via Nuitee
R
Ruben • couple • co
10
2026-08-24 • via Nuitee
G
Genar • solo_traveller • tr
10
Konum,Oda genişliği,temizlik,hizmet, herşey çok güzeldi
Pros:

Check-in ile check out arasındaki tüm süreç kusursuzdu. Fatura isteğimi hemen karşıladılar.

Cons:

Su ikramı azdı. Kahve vs ikram edilen bir yerde içmek ve kullanmak için odalarda ektra su ikramı olmalıydı ki resepsiyonda ücretsiz ikram bölümünde zaten var. Odalarda olmaması çok şaşırtıcı.

2026-08-19 • via Nuitee
J
Juan Tomas • couple • co
7
2026-08-18 • via Nuitee
C
Claudia • solo_traveller • co
8
2026-08-18 • via Nuitee