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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Fruits
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Visual aids: Braille
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Electric bicycle charging station
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Outdoor Pool with Cabanas:
Hotel Paradox, Autograph Collection boasts an inviting outdoor pool with luxurious cabanas, perfect for guests to relax and soak up the sun.
Modern Rooms with Amenities:
Each spacious room at the hotel is equipped with soundproofing for a peaceful stay, along with complimentary bathrobes, an electronics charging station, and a coffee machine for ultimate convenience.
Solaire Restaurant and Bar:
Indulge in a culinary experience at the onsite Solaire Restaurant and Bar, offering a delectable menu featuring local wine, beer, and farm-to-table ingredients.
Immerse yourself in luxury and convenience at Hotel Paradox, Autograph Collection. Book your stay now for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 30 per day.
Location
Guest Reviews
The beds were very comfortable.
The air conditioning in our room did t work we had it worked on to no avail. You could tell the property was old and they tried to make it look new and cool it just felt dirty.
It is a Bonvoy - only reason. Chose a rate online for the free breakfast.
Loud HVAC in the room did not allow sleep. Construction on room 501 in the room next to me (ironically placed down the hall to avoid noise...) was very annoying. I would NOT recommend this
We had a great stay. The pool area was very nice, and the kids especially enjoyed the pool, hot tub, drinks, and snacks available nearby. We did not eat at the small on-site restaurant, but it looked inviting.
The rooms were clean and comfortable, and the shower with stone flooring was a nice touch. This is a great place for families visiting Santa Cruz. We would definitely stay here again.
In a nice location, proximity to things.
Found dirty underwear under the bed. Also neighbors blasting movies/music all night long. Paper thin walls but staff won’t help.
Everything
Nothing
We asked to have an earlier checkin. No effort was made. We were attending a wedding and had to leave by about 2pm. I do not believe that all the guests checked out at mid day. They could have had the room ready at staggered times. Considering how much we paid we did not receive any value.
It certainly wasn't worth the $500 a night that we paid. The rooms were very basic, the beds were comfortable but there was no effort to make our stay worth even $120.
Reception and foyer area was nice. Staff were friendly. The pool and gym were great and kept clean.
Given a room with an accessible bathroom which was not very clean and also the shower head over the bath was extremely low. I am 6’3” and taking a shower was painful on my knees having to limbo back under the shower head. Didn’t enjoy that part.
There was enough room for a taller shower head on a longer adjustable rail. Easy fix there.
Modern
Expensive
Convenience, comfort and dog friendliness!
❤️❤️💯 it is such a cute and clean hotel. I can’t wait to plan my second stay make sure you get a room downstairs with a fire pit.
The lobby, bar and restaraunt area were gorgeous. Our room was well appointed and had a nice, hip vibe. We wish we had move time for the pool but it did look quite nice.
No negatives this trip.
Location, decor
Too many children but what can you do?
Pool, nice lobby & bar, fire pit, good drinking water machine, comfortable bed
Gate at end of building near Drs on Duty doesn’t lock—people can walk in from street—no sign of security.
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