Grand Hotel Europa & Restaurant

Hotels
8.1 (1556 reviews)
Corso Meridionale 14 , Naples , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and comfortable rooms
Cons:
Concerns about cleanliness in the vicinity

Categories

Cleanliness
7.31
Some concerns raised about the cleanliness of the surroundings.
Service
8.78
Staff described as excellent, helpful, and attentive.
Location
7.82
Convenient location, though can be chaotic at night.
Room Quality
8.27
Rooms reported as clean and comfortable.
Amenities
8.3
Hotel offers good amenities, especially the restaurant.
Value for Money
7.76
Good value for the quality and service provided.
Food and Beverage
8.31
Restaurant food highly praised, excellent presentation.
Overall Experience
8.28
A positive overall stay with many aspects appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:25

Property Description

Historic Charm and Modern Comfort
Grand Hotel Europa offers a unique blend of 19th-century architecture and contemporary amenities. The rooms boast intricate frescoes and modern conveniences like satellite TV and air conditioning. Some suites even feature original tufa stone walls or a luxurious spa bath.

Authentic Neapolitan Dining
Indulge in traditional Neapolitan cuisine at the renowned restaurant La Falena, open throughout the day. From breakfast to dinner, savor local dishes prepared with expertise and care.

Convenient Location and Exceptional Service
Situated next to Napoli Piazza Garibaldi Train Station, the hotel provides easy access to transportation links such as the Circumvesuviana Train. The 24-hour staff is dedicated to ensuring a pleasant stay, offering travel assistance and local insights. Book your stay at Grand Hotel Europa for an unforgettable experience.

Important information:

Please note that the Restaurant will only be open for dinner from 19:30-22:00
Please note the Lounge Bar will only be open for quick dinner from 17:00-24:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1556 reviews
Cleanliness: 7.31
Service: 8.78
Location: 7.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.28
R
Rafał couple pl
9
Wspaniały tydzień w stolicy Kampanii
Pros:

Śniadania, lokalizacja, czystość i uprzejmy oraz pomocny personel dobre drinki w barze

Cons:

Momentami oczekiwanie na windę było irytujące

2026-06-11 via Nuitee
P
Peter solo_traveller nl
1
Blijf weg!!
Pros:

Het vertrek

Cons:

-Kleine ontbijtruimte waardoor je moet wachten om te kunnen ontbijten
-kamer werd na dag 1 niet schoongemaakt. De belofte om dit alsnog in de avond te doen werd ook niet nagekomen.
-toeristenbelasting was hoger dan gecommuniceerd
-locatie (omgeving) is vies en onveilig

2026-06-10 via Nuitee
S
Soave solo_traveller it
8
2026-06-09 via Nuitee
J
Johannes M. solo_traveller nl
8
Pros:

Fijn Vlak bij het Station gelegen Hotel,met schone kamers,fijn bed en goede douche..

Cons:

Op kamer 302,trok het toilet niet heel makkelijk door...

2026-06-09 via Nuitee
R
Rolf Weber extended_group it
7
Für einen Kurzaufenthalt in Napoli gut geeignet.
Pros:

Geräumiges Zimmer mit grosser Dusche im Bad. Zentrale Lage am Bahnhof.

Cons:

Lärmige Lage am Bahnhof.

2026-06-08 via Nuitee
C
Cristina solo_traveller ro
10
2026-06-08 via Nuitee
I
Inguna Skadiņa couple lv
8
Good choice if you need accomodation near railway station
Cons:

No fridge in the room.

2026-06-06 via Nuitee
L
Linda solo_traveller ca
9
Clean, great location would definitely recommend
Pros:

Great location close to Napoli Centrale, restaurants

Cons:

Bed was hard

2026-06-06 via Nuitee
A
Aryane solo_traveller br
7
2026-06-05 via Nuitee
G
Gattuso couple it
6
Pros:

LA POSIZIONE

Cons:

LA MANCANZA DEL BOLLITORE IN CAMERA.
ABBIAMO FATTO RICHIESTA MA CI E' STATO RISPOSTO CHE L'ALBERGO NON E' DOTATO DI BOLLITORI.
RITENGO QUESTA UNA LACUNA.

2026-06-03 via Nuitee
C
Cristina couple it
9
Fantastico!
Pros:

Sala da pranzo e cibo. Accoglienza perfetta

Cons:

Sifone della doccia non perfettamente funzionante

2026-06-02 via Nuitee
H
Hogne extended_group no
7
Pros:

Practical location if traveling by train. Nice rooms, ok breakfast.

Cons:

Our toilet didn’t flush.

2026-05-30 via Nuitee
A
Aggeliki solo_traveller gr
9
2026-05-29 via Nuitee
C
Chanette solo_traveller dk
6
Pros:

Beliggenheden tæt på Banegård, transport og det historiske centrum.

Cons:

Smalle hårde senge og dårlig morgenmadsbuffet med tørt brød, ikke noget udvalg, og man kunne ikke selv tage, men skulle pege, så en tjener fyldte ens tallerken.

2026-05-28 via Nuitee
F
Filip couple ch
6
Nothing special expensive outdated hotel.
Pros:

Proximity to Naples Central Train Station.
Nothing else unfortunately.

Cons:

Very expensive compared to what it offers. Old rooms, outdated furniture, very small safe with ordinary lock. No fridge. Old bathroom.

2026-05-27 via Nuitee
K
Ka Ching couple au
5
2026-05-25 via Nuitee
R
rachelaE7830ZO Couples Greater Manchester, England
8
An enjoyable stay
Pros:

We thoroughly enjoyed our 7-night stay at the Grand Hotel Europa, especially considering the excellent value for money.

The hotel is conveniently located within walking distance of the central station, making it easy to explore the city. Our room was cleaned daily, with fresh towels provided, and the hotel facilities were generally very well maintained.

The only drawback was the firmness of the mattresses, which we found quite hard and occasionally impacted the quality of our sleep.

2026-05-24 via Tripadvisor
S
SEOK couple kr
8
2026-05-22 via Nuitee
S
SEOK couple kr
9
2026-05-22 via Nuitee
S
Sylvia solo_traveller us
8
2026-05-21 via Nuitee