Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Luxurious ambiance
Cons:
Cleanliness issues
Long wait for service

Categories

Cleanliness
8.39
Negative comments on cleaning service.
Service
9.86
Staff were praised for being wonderful and helpful.
Location
9.4
Excellent location mentioned multiple times.
Room Quality
9.35
Gorgeous rooms and comfortable beds described.
Amenities
9.68
Good amenities, including breakfast options and bar service.
Value for Money
9.34
High-quality experience justifying the cost.
Food and Beverage
9.39
Variety and quality of food commended.
Overall Experience
9.76
Overall reviews indicate a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Accommodations and Amenities

Step into a world of luxury at Hotel Imperial, where each room is adorned with precious antiques and silk walls. Enjoy modern comforts like air conditioning, a sound system, and an extra-large TV. Indulge in the spacious marble bathrooms with plush bathrobes and slippers. For an unparalleled experience, opt for a suite and take advantage of the personal butler service.

Culinary Delights and Entertainment

Savor exquisite dining at the award-winning Restaurant Opus or treat yourself to Viennese delights at Café Imperial. Unwind at the 1873 Hallensalon with a wide selection of cocktails, live piano music, and a vibrant atmosphere. Don't miss the chance to try the famous Imperialtorte while enjoying the elegant ambience.

Convenient Location and Event Spaces

Conveniently located on the Ringstraße boulevard, Hotel Imperial offers easy access to Vienna's top attractions. Host successful meetings in the modern business center or plan unforgettable events in the historic Festsaal and Marmorsaal. With the Musikverein and other landmarks just steps away, your Vienna experience awaits at Hotel Imperial. Book now for an unforgettable stay!

Important information:

Please note that the property has a strict nonsmoking policy.

Please also note that all guests (adults or children) staying in existing beds or extra beds are charged extra for breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 100 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 806 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.68
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.76
R
roger • couple • us
9
Excellent experience, just like our previous stays.
Pros:

First rate facility and services. Not cheap, but a decent value.

Cons:

Prices.

2026-07-17 • via Nuitee
L
lior • extended_group • il
8
Pros:

It was nice

Cons:

theres no vegan food at all. I would expect this level of hotel to have an option

2026-07-16 • via Nuitee
J
Jean Pierre • couple • pf
10
2026-07-15 • via Nuitee
A
alfredo • couple • br
8
2026-07-15 • via Nuitee
R
recollection_man • solo_traveller • tr
10
Flawless, warm service that made my wife's birthday truly unforgettable — thank you.
Pros:

The concierge team was outstanding — we exchanged seven or eight messages while planning my wife's birthday and they answered every one thoughtfully, always suggesting how they could help. They arranged champagne and beautiful flowers, upgraded her to a Deluxe room, and even checked her in without her passport (she'd left it with a friend) when I asked, letting her bring it later — real support at every step. There were lovely extra touches too — little sweets and bithday letter as compliments — and the whole thing had a real "wow" effect.

Cons:

Nothing at all — they thought of everything, and made the day feel completely effortless for us.

2026-07-14 • via Nuitee
C
Colette • couple • us
10
The Imperial is one of the finest hotels we have ever stayed in.
Pros:

Staying at the Imperial was being in fantasy land. It is truly palatial and so beautiful. The staff was so friendly and accommodating. We ate outside at the little cafe multiple times and it was perfect.

Cons:

A minor complaint. We couldn’t pull the shades up in either of the two rooms in our suite. I have no idea what the rooms looked out on.

2026-07-14 • via Nuitee
W
Wen • solo_traveller • cn
10
2026-07-13 • via Nuitee
A
AMADO • family_with_children • mx
10
Muy bonito hotel
Pros:

Ambientacion

Cons:

Watercloset terrible

2026-07-13 • via Nuitee
R
Robert • couple • gb
9
Best hotel i ever stayed in and i been in a fair few
Pros:

Beautiful clean spacious and the staff are next level

Cons:

A beer isnt cheap but u get a stunning room to drink in 🔥

2026-07-09 • via Nuitee
L
Lilit • solo_traveller • us
8
Pros:

Location. Service.

Cons:

Bathroom was outdated. We had s suite, but Bathroom was outdated.

2026-07-07 • via Nuitee
N
Neitz • solo_traveller • za
10
Royalty
Pros:

The size and interiour of the room. The grandness of it all. Felt like royalty.
The location was perfect
Just across the golden hall for symphonies
The double windows
All the special amenities and the small choc on my bed

Cons:

Loved it all, maybe the price but once in your life do it

2026-07-03 • via Nuitee
Y
YANYANG • couple • cn
9
2026-07-02 • via Nuitee
R
Raymond • couple • lu
9
Wonderful stay
Pros:

Perfect staff, nice location, excellent service. Will definitively return.

2026-06-30 • via Nuitee
I
Isabella • extended_group • us
10
Eleganza e comfort
Pros:

Struttura elegante e in stile classico, posizione centrale. Ristorante per colazione e cena molto buono e con ottimo servizio. Suite ampie e comode, buona insonorizzazione delle finestre, servizio in camera eccellente. Hanno anche offerto champagne e dolce in camera in occasione di un compleanno.

2026-06-29 • via Nuitee
V
Victor • couple • br
10
Excellent
2026-06-29 • via Nuitee
A
Alfonso • couple • es
7
2026-06-28 • via Nuitee
S
Savčenko • solo_traveller • lv
2
Трансферы опаздывают или не приезжают совсем, еда в кафе и на завтраке плохая, в еде в номер был червяк, номер был не го
Pros:

Расположение

Cons:

Работа персонала, плохая еда, запах в номере, плохой сервис

2026-06-28 • via Nuitee
P
Peter • couple • au
10
Beautiful historic Hotel with wonderful service in easy walking distance to many major attractions.
Pros:

Superb location, wonderful staff, excellent breakfast.

Cons:

Everything was excellent.

2026-06-27 • via Nuitee
A
Alan Gasperoni • solo_traveller • sm
10
2026-06-27 • via Nuitee
C
CHRIS • extended_group • gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-06-26 • via Nuitee