Jewel San Stefano Hotel

Hotels
6.9 (4705 reviews)
409 El Gaish Road San Stefano , Alexandria , eg

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Free
Children allowed

Facilities

Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Ironing service
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Good location
Decent breakfast
Cons:
Poor cleanliness
Inattentive service
Room issues

Categories

Cleanliness
5.23
Many reviews mentioned poor cleanliness, including dirty rooms and insects.
Service
7.7
Some issues with professionalism, but standard service quality for a hotel of this rating.
Location
8.74
Multiple reviews highlight the good location and views.
Room Quality
6.19
Room quality needs improvement; issues with damaged facilities and cleanliness noted.
Amenities
6.22
Amenities are lacking and some were not functioning correctly.
Value for Money
7.68
Generally considered fair value relative to the mentioned issues.
Food and Beverage
7.23
Breakfast is mentioned positively; however, concerns about food hygiene were noted.
Overall Experience
6.2
Overall experience was mixed, with significant room for improvement based on several negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:42

Property Description

Luxurious Stay at Jewel San Stefano Hotel

At Jewel San Stefano Hotel, indulge in a luxurious stay with a range of amenities to make your trip unforgettable.

Exquisite Dining Options
Savor international dishes in the evening and wake up to a delightful open buffet breakfast every morning.

Convenient Location
Located on the Alexandria Corniche, enjoy easy access to the private beach, San Stefano Mall, and nearby attractions.

Comfortable Accommodations
Relax in well-equipped units with air conditioning, flat-screen TV, and free WiFi. Benefit from the 24-hour front desk, airport transfers, and room service for a hassle-free stay.

Book now to experience elegance and comfort at Jewel San Stefano Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BOR

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 4705 reviews
Cleanliness: 5.23
Service: 7.7
Location: 8.74
Room Quality: 6.19
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 6.2
K
Karim • family_with_children • eg
6
The room was clean and comfortable, and the hotel itself was nice. However, the private beach was extremely crowded be
Pros:

Location - room

Cons:

The beach is not private only for the guest , it’s open to public by ticket,, too small space to accept all these people

2026-07-25 • via Nuitee
J
Jackleen • solo_traveller • eg
9
2026-07-25 • via Nuitee
M
Moh Youssef • solo_traveller • sa
2
فندق بشاطيء عام يستحق نجمتين فقط
Pros:

الغرفه واسعه ومكان الفندق جيد

Cons:

الفطار غير طازج واكل كتير بايظ
الانترنت 2 جيجا لاسرة 4 افراد فقط في اليوم
لا يوجد شبكه تماما
الشاطيء عام ب 50 ج وكله خناقات ومتسولين وقذر

2026-07-25 • via Nuitee
L
Lamiaa • solo_traveller • eg
6
2026-07-25 • via Nuitee
S
samar • solo_traveller • eg
10
2026-07-25 • via Nuitee
B
Bagdim • solo_traveller • eg
1
Pros:

لايوجد

Cons:

تعامل سي

2026-07-25 • via Nuitee
A
Akmal • solo_traveller • eg
10
2026-07-24 • via Nuitee
F
Fotna • family_with_children • ca
10
I love it
Pros:

Great staff , rooms are clean , very helpful quick respond for everything delicious breakfast

Cons:

Nothing
I did not like I was very happy my family were great full for everything

2026-07-24 • via Nuitee
A
Atef • solo_traveller • eg
7
Very Good Hotel
Pros:

The breakfast - the view

Cons:

The maintenance _ the beach size

2026-07-24 • via Nuitee
M
Mohsen • couple • eg
1
2026-07-23 • via Nuitee
H
hassan • solo_traveller • eg
4
Pros:

Breakfast buffet
Location

Cons:

unfriendly attitude from staff
bathroom is not clean enough
ماعرفش ليه الاستعلامات مش بتوضح كل حاجه واحنا بنعمل check in زي ان في جراج وان البيتش accessible بكارت الفندق
مافهمتش ليه موظف الاستقبال رفض يعمل مفتاح تاني الغرفه ال DOUBLE وقال هو مفتاح واحد وقالها بطريقه مش كويسه
مفيش نت غير لما سألنا واتقالنا انه لسه كمان ساعه
انا مش فاهمة فعلا

2026-07-23 • via Nuitee
M
Mohammed • couple • eg
8
2026-07-23 • via Nuitee
A
aliccu • solo_traveller • sa
7
2026-07-23 • via Nuitee
M
Mohamed • solo_traveller • eg
10
Pros:

الموقع و النظافه و موظفة الاستقبال محترمه و احترافيه عاليه فى التعامل

2026-07-22 • via Nuitee
S
Shreen • extended_group • eg
10
2026-07-22 • via Nuitee
F
Farouk • couple • eg
6
2026-07-21 • via Nuitee
R
Rezk • solo_traveller • eg
9
2026-07-21 • via Nuitee
A
Abdulrahman • extended_group • eg
5
Beach was horrible consider it as not exist
Pros:

Air conditioning

Cons:

Low facilities

2026-07-21 • via Nuitee
A
Abdallah • couple • eg
7
Pros:

Location is very especial

Cons:

Restaurant needs more interest

2026-07-21 • via Nuitee
جروحي • solo_traveller • eg
5
الخدمة والموقع والنظافة مقابل المال باااااااهظ الثمن
Pros:

الموقع

Cons:

المبني قديم ومتهالك وبه شروخ بالمطلات

2026-07-20 • via Nuitee