Jewel San Stefano Hotel

Hotels
6.9 (4541 reviews)
409 El Gaish Road San Stefano , Alexandria , eg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Good location
Decent breakfast
Cons:
Poor cleanliness
Inattentive service
Room issues

Categories

Cleanliness
5.23
Many reviews mentioned poor cleanliness, including dirty rooms and insects.
Service
7.7
Some issues with professionalism, but standard service quality for a hotel of this rating.
Location
8.74
Multiple reviews highlight the good location and views.
Room Quality
6.19
Room quality needs improvement; issues with damaged facilities and cleanliness noted.
Amenities
6.22
Amenities are lacking and some were not functioning correctly.
Value for Money
7.68
Generally considered fair value relative to the mentioned issues.
Food and Beverage
7.23
Breakfast is mentioned positively; however, concerns about food hygiene were noted.
Overall Experience
6.2
Overall experience was mixed, with significant room for improvement based on several negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:42

Property Description

Luxurious Stay at Jewel San Stefano Hotel

At Jewel San Stefano Hotel, indulge in a luxurious stay with a range of amenities to make your trip unforgettable.

Exquisite Dining Options
Savor international dishes in the evening and wake up to a delightful open buffet breakfast every morning.

Convenient Location
Located on the Alexandria Corniche, enjoy easy access to the private beach, San Stefano Mall, and nearby attractions.

Comfortable Accommodations
Relax in well-equipped units with air conditioning, flat-screen TV, and free WiFi. Benefit from the 24-hour front desk, airport transfers, and room service for a hassle-free stay.

Book now to experience elegance and comfort at Jewel San Stefano Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BOR

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 4541 reviews
Cleanliness: 5.23
Service: 7.7
Location: 8.74
Room Quality: 6.19
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 6.2
A
Ashraf • solo_traveller • eg
7
Pros:

1-الافطار اقل من الجيد.
2-بعد المسافة بين الفندق والجراج.
3-

2026-05-30 • via Nuitee
H
hazem • family_with_children • eg
7
2026-05-30 • via Nuitee
H
Hazem Ahmed Shafik • solo_traveller • eg
8
2026-05-30 • via Nuitee
A
Ahmed Zeyada • solo_traveller • eg
7
2026-05-29 • via Nuitee
S
Shimaa • solo_traveller • eg
1
After my last stay, i have nothing to say but, this my last time to reserve in this hotel.
Pros:

Just the location

Cons:

Very dirty, the smell was too disgusting, even i changed my room to another but still the same disgusting smell, everything in the bathroom was broken, quilts, bedsheets, and towels were all dirty with awful smell

2026-05-29 • via Nuitee
A
Ahmed • solo_traveller • eg
10
2026-05-29 • via Nuitee
S
SamehSobhy • solo_traveller • eg
9
Good hotel 😊
Pros:

I've stayed in this hotel several times. I usually enjoy the great location, private beach, and good service. The hotel's location is near to all services as well as attractions.

Cons:

The breakfast items could be better.

2026-05-28 • via Nuitee
M
Mohammed • couple • ae
10
Pros:

All good

Cons:

Nothing

2026-05-28 • via Nuitee
R
Reham • couple • eg
1
Unsatisfied
Pros:

Only the location

Cons:

Cleanless

2026-05-28 • via Nuitee
K
Kordy • solo_traveller • eg
8
2026-05-28 • via Nuitee
H
Hassan • extended_group • eg
8
2026-05-27 • via Nuitee
S
Saad • solo_traveller • eg
10
2026-05-27 • via Nuitee
S
sherif abdelghani • solo_traveller • eg
10
Pros:

الاستقبال رائع

Cons:

لا شئ

2026-05-27 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-05-26 • via Nuitee
N
Nancy • family_with_children • us
3
Pros:

Location

Cons:

Not clean, not enough bathroom products, not enough water
Door was broken electricity outlets not working. Shower was broken

2026-05-26 • via Nuitee
F
Fatma • extended_group • eg
1
لا يستحق لقب فندق
Pros:

لا شيء

Cons:

النظافة صفر الحجرات بها صراصير و فرش السرير مليء بالحشرات لم يتم تتظيفه من فترة كبيرة و الماء الموجود في المطعم تسبب لابنتي في تسمم و تم نقلها لمستشفى السعودي الالماني بالاسكندرية للعلاج بالطواريء بصراحة يجب غلق هذا الفندق تماما

2026-05-25 • via Nuitee
S
Saber • couple • eg
10
2026-05-24 • via Nuitee
A
Amira • couple • eg
10
2026-05-24 • via Nuitee
سامح • solo_traveller • eg
5
Pros:

طاقم الضيافة جيد

Cons:

باب الغرفة والحمام لا يغلقون بمفتاح ولا لوك وايضا باب الغرفة المشتركة بالغرفة المجاورة مسنود بكرسي لعدم وجود مفتاح
لايوجد خصوصية

2026-05-23 • via Nuitee
محمد • solo_traveller • eg
10
Pros:

فريق العمل ممتاز تامر وعبدالرحمن من أحسن الناس مقابله جميله

2026-05-23 • via Nuitee