Jewel San Stefano Hotel

Hotels
6.9 (4810 reviews)
409 El Gaish Road San Stefano , Alexandria , eg

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Free
Children allowed

Facilities

Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Ironing service
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Good location
Decent breakfast
Cons:
Poor cleanliness
Inattentive service
Room issues

Categories

Cleanliness
5.23
Many reviews mentioned poor cleanliness, including dirty rooms and insects.
Service
7.7
Some issues with professionalism, but standard service quality for a hotel of this rating.
Location
8.74
Multiple reviews highlight the good location and views.
Room Quality
6.19
Room quality needs improvement; issues with damaged facilities and cleanliness noted.
Amenities
6.22
Amenities are lacking and some were not functioning correctly.
Value for Money
7.68
Generally considered fair value relative to the mentioned issues.
Food and Beverage
7.23
Breakfast is mentioned positively; however, concerns about food hygiene were noted.
Overall Experience
6.2
Overall experience was mixed, with significant room for improvement based on several negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:42

Property Description

Luxurious Stay at Jewel San Stefano Hotel

At Jewel San Stefano Hotel, indulge in a luxurious stay with a range of amenities to make your trip unforgettable.

Exquisite Dining Options
Savor international dishes in the evening and wake up to a delightful open buffet breakfast every morning.

Convenient Location
Located on the Alexandria Corniche, enjoy easy access to the private beach, San Stefano Mall, and nearby attractions.

Comfortable Accommodations
Relax in well-equipped units with air conditioning, flat-screen TV, and free WiFi. Benefit from the 24-hour front desk, airport transfers, and room service for a hassle-free stay.

Book now to experience elegance and comfort at Jewel San Stefano Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BOR

Location

Guest Reviews

6.9
Based on 4810 reviews
Cleanliness: 5.23
Service: 7.7
Location: 8.74
Room Quality: 6.19
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 6.2
M
Mohamed • family_with_children • eg
5
2026-08-15 • via Nuitee
S
Saher • couple • eg
6
2026-08-15 • via Nuitee
A
Ahmed • solo_traveller • eg
7
2026-08-15 • via Nuitee
O
Om • solo_traveller • eg
10
2026-08-14 • via Nuitee
M
Mohamed • couple • eg
10
Pros:

It s the 4th time at the same suite very very nice staff and very comfortable I like it very much and really enjoy it

2026-08-14 • via Nuitee
A
Ahmed • solo_traveller • eg
8
2026-08-14 • via Nuitee
A
Abdelmoneim • extended_group • ae
8
was good
2026-08-14 • via Nuitee
T
Tarek • extended_group • eg
7
2026-08-14 • via Nuitee
M
Mohamed • extended_group • eg
4
2026-08-14 • via Nuitee
A
Abdelrahman • solo_traveller • eg
6
2026-08-13 • via Nuitee
S
Sharaf • solo_traveller • eg
6
2026-08-13 • via Nuitee
S
Sharaf • solo_traveller • eg
6
2026-08-13 • via Nuitee
D
Dalia • extended_group • eg
9
Cons:

الشاطئ سيئ جداااا

2026-08-12 • via Nuitee
Z
Zeinab • solo_traveller • us
7
Pros:

Helpful staff and a great location. And also a great supervisor!!

Cons:

Unfortunately, the room was not that clean. I was really disappointed when it came to the room being clean.

2026-08-12 • via Nuitee
E
El Sayed • family_with_children • eg
10
2026-08-12 • via Nuitee
A
Aliaa • couple • eg
7
2026-08-12 • via Nuitee
خالد • couple • eg
8
2026-08-11 • via Nuitee
D
Dina • solo_traveller • eg
8
2026-08-11 • via Nuitee
M
mohamed • couple • eg
6
2026-08-11 • via Nuitee
N
Nader • family_with_children • eg
7
جيدة في حالة زيارتك وعدم وجودك بالغرفة لفترة طويلة .. فقط نقاط بسيطة يمكن ان تجعل الفندق أكثر راحة
Pros:

بشكل عام، الفندق جيد وموقعه جيد .. الغرف جيدة ومطلة على البحر بشكل مقبول .. وجبة الإفطار جيدة .. الشاطئ جيد ولكن مزدحم وصغير .. نظافة ادوات المطبخ جيدة جدًا

Cons:

خدمة متوسطة.. لم يكن هاتف الغرفة يعمل ونظافة الغرفة فقط عندما تطلبها منهم ليس الا .. بالاضافة ان طاقم عمل المطبخ غير جيدين في التحدث مع العملاء. ولا يوجد تواصل بين طاقم عمل الاستقبال وطاقم عمل المطبخ .. كلاهما يقول شئ مخالف عما يقال للعميل..
أيضًا لا يوجد نقطة Drop-Off في حالة ان وسيلة مواصلاتك داخل المدينة هي التاكسي او ما شبه .. يوجد حواجز فقط

2026-08-10 • via Nuitee