Jewel San Stefano Hotel

Hotels
6.9 (4623 reviews)
409 El Gaish Road San Stefano , Alexandria , eg

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Self parking (surcharge)
Offsite parking discounted rates available
Accessible shuttle
No accessible shuttle
Offsite parking discounted rates available
Parking
Air conditioning
See all facilities

Review Highlights

Pros:
Good location
Decent breakfast
Cons:
Poor cleanliness
Inattentive service
Room issues

Categories

Cleanliness
5.23
Many reviews mentioned poor cleanliness, including dirty rooms and insects.
Service
7.7
Some issues with professionalism, but standard service quality for a hotel of this rating.
Location
8.74
Multiple reviews highlight the good location and views.
Room Quality
6.19
Room quality needs improvement; issues with damaged facilities and cleanliness noted.
Amenities
6.22
Amenities are lacking and some were not functioning correctly.
Value for Money
7.68
Generally considered fair value relative to the mentioned issues.
Food and Beverage
7.23
Breakfast is mentioned positively; however, concerns about food hygiene were noted.
Overall Experience
6.2
Overall experience was mixed, with significant room for improvement based on several negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:42

Property Description

Luxurious Stay at Jewel San Stefano Hotel

At Jewel San Stefano Hotel, indulge in a luxurious stay with a range of amenities to make your trip unforgettable.

Exquisite Dining Options
Savor international dishes in the evening and wake up to a delightful open buffet breakfast every morning.

Convenient Location
Located on the Alexandria Corniche, enjoy easy access to the private beach, San Stefano Mall, and nearby attractions.

Comfortable Accommodations
Relax in well-equipped units with air conditioning, flat-screen TV, and free WiFi. Benefit from the 24-hour front desk, airport transfers, and room service for a hassle-free stay.

Book now to experience elegance and comfort at Jewel San Stefano Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: BOR

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 4623 reviews
Cleanliness: 5.23
Service: 7.7
Location: 8.74
Room Quality: 6.19
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 6.2
M
Marwan Aly Abdallah Abdelazeem • couple • eg
1
very poor and we didn't like it
Pros:

literally nothing but the location

Cons:

staff, room service simply everything

2026-06-13 • via Nuitee
S
Salah • family_with_children • eg
9
2026-06-12 • via Nuitee
O
osama • solo_traveller • eg
10
2026-06-11 • via Nuitee
R
radwan • extended_group • eg
10
Pros:

The staff is very helpful and very kind

2026-06-10 • via Nuitee
A
Ahmed • solo_traveller • eg
10
2026-06-09 • via Nuitee
Y
Yasser • solo_traveller • eg
10
2026-06-09 • via Nuitee
A
Ahmed • solo_traveller • eg
9
2026-06-08 • via Nuitee
Y
Yasir • couple • eg
10
2026-06-08 • via Nuitee
S
Shieoo • solo_traveller • eg
8
2026-06-08 • via Nuitee
M
Mohamed ihab • couple • eg
5
2026-06-07 • via Nuitee
A
Ahmed • family_with_children • eg
7
2026-06-07 • via Nuitee
N
Noura • family_with_children • eg
9
A short comfortable break
Pros:

"The reception and the review of notes before departure were excellent. I would like to thank the manager, Miss Reem, who cares about the place and the feedback for a better comfort"

2026-06-07 • via Nuitee
A
Ahmed • family_with_children • eg
8
Pros:

Thank you Fatma in chick in front disk to support us in our special request for sea view room

2026-06-07 • via Nuitee
M
Mohamed Ramadan • solo_traveller • eg
8
2026-06-07 • via Nuitee
K
Khaled • couple • eg
6
2026-06-06 • via Nuitee
H
Hoda Elkhodary • solo_traveller • gb
8
Pros:

The beach was very nice and clean. Family friendly
The restaurant was nice and affordable

2026-06-06 • via Nuitee
M
Mohamed • solo_traveller • eg
5
Pros:

Location

Cons:

Housekeeping
Price is high compared to the service.

2026-06-06 • via Nuitee
A
Ali • extended_group • sa
7
قيمة مقابل سعر جيد جداً
Pros:

الموقع جيد جدا

Cons:

الاثاث قديم ويحتاج تجديد

2026-06-05 • via Nuitee
H
hamed • solo_traveller • eg
10
2026-06-05 • via Nuitee
ندى حمدي صلاح • solo_traveller • eg
10
2026-06-04 • via Nuitee