Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location / sea views
Very friendly, helpful staff and good service
Many repeat guests and loyalty
Room upgrades reported by some guests
Cons:
Lower-floor facilities closed / amenities unavailable
Room maintenance issues (AC failures, broken fittings, defective furniture)
Makeshift/understaffed dining leading to errors
Inconsistent cleanliness of rooms and balconies
Perceived poor value/insufficient compensation for problems

Categories

Cleanliness
7.5
Some guests note rooms and balconies could be cleaned more thoroughly; generally acceptable but not consistently meticulous.
Service
10
Repeatedly praised staff — friendly, helpful, excellent service and upgrades; staff are a clear strength in multiple reviews.
Location
10
Multiple mentions of an excellent location and sea views; location is repeatedly described as a primary positive.
Room Quality
5.5
Several serious room issues reported (AC failures, broken balcony latch, defective balcony lounger causing injury, general poor maintenance).
Amenities
6.5
Lower-floor facilities closed/abandoned and amenities reduced due to a dispute; temporary/ makeshift dining areas during stay harmed the experience.
Value for Money
8
Mixed: many loyal repeat guests feel positive, but some guests reported paying premium rates and receiving inadequate compensation for defects.
Food and Beverage
6.5
Problems at temporary dining: understaffed evening service, mistakes with cocktails and food; F&B service strained by reduced facilities.
Overall Experience
10
Overall impressions are polarized: many long-term repeat guests praise staff and location and plan to return, though a minority report serious maintenance and safety issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:56

Property Description

Direct Beach Access and Convenient Location:
Gran Guadalpin Banus offers direct beach access and is just a short walk from the vibrant centre of Puerto Banus. Enjoy the best of both worlds with a beachfront stay and easy access to the bustling city.

Luxurious Amenities and Facilities:
Indulge in the outdoor pool, wellness centre with sauna and steam room, and a fully-equipped gym. The hotel also features a beach club, sunbathing terrace, and a play area for children, ensuring a relaxing and enjoyable stay for guests of all ages.

Gourmet Dining and Entertainment Options:
Savour a variety of culinary delights at the hotel's restaurants, from Italian cuisine to grilled specialties and international dishes. Unwind at the bars offering a selection of drinks and cocktails, perfect for a night of relaxation after a day of exploring Marbella.

Book your stay at Gran Guadalpin Banus now and experience the perfect blend of luxury, convenience, and entertainment.

Important information:

Please note that, if you are not the owner of the credit card used to make the reservation, you must email a copy of the credit card, a copy of the passport or ID, and a signed copy of authorization from the cardholder for the total amount of the reservation.

30% DISCOUNT AS COMPENSATION
The hotel has temporarily closed certain facilities, including some restaurants, meeting rooms, and parking.
To compensate for this inconvenience, we are offering a 30% discount for all bookings made on the website arriving until 31st May 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Location

Guest Reviews

8
Based on 1131 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 10
J
João • couple • pt
8
Aceitável, Bom.
Pros:

O pequeno almoço era bom assim como a localização.

Cons:

Há muitas zonas do hotel a necessitar de manutenção.

2026-09-18 • via Nuitee
D
Diplomatic Protection • solo_traveller • es
10
2026-09-18 • via Nuitee
A
Andrian • couple • hr
10
2026-09-17 • via Nuitee
C
christian • couple • at
10
Pros:

Die Lage ist perfekt, und das Personal sehr zuvorkommend

2026-09-16 • via Nuitee
F
Francesco • couple • es
8
Pros:

Amabilidad y disponibilidad del personal de recepción y conserjería

Cons:

Falta de restaurantes porque estaban cerrados.

2026-09-16 • via Nuitee
M
Marhieu • solo_traveller • be
8
2026-09-15 • via Nuitee
M
murat • couple • tr
10
Pros:

Vale hizmeti mükemmel

Cons:

Manzara süper

2026-09-14 • via Nuitee
M
Miguelangel • family_with_children • es
10
2026-09-13 • via Nuitee
A
Arcangelo • family_with_children • it
10
2026-09-13 • via Nuitee
Y
youssef dahnnad • solo_traveller • ae
10
2026-09-13 • via Nuitee
A
Ari • solo_traveller • ma
8
Dommage que tous les services ne soit pas ouvert
Pros:

La localité

Cons:

Les restaurants de l’établissement de la plage était fermé

2026-09-13 • via Nuitee
M
maria • solo_traveller • gb
10
2026-09-12 • via Nuitee
F
Fouad • extended_group • sa
6
2026-09-11 • via Nuitee
G
Gerardo • extended_group • us
8
2026-09-09 • via Nuitee
D
Daniel • couple • gb
1
2026-09-07 • via Nuitee
M
Martin • couple • ie
7
2026-09-05 • via Nuitee
D
Daniela • couple • ar
7
Aceptable
Pros:

La ubicación es muy buena y la atención del personal excelente

Cons:

La mitad de las instalaciones están fuera de servicio, cerradas y con basura y suciedad a la vista

2026-09-02 • via Nuitee
M
Marcus • couple • nl
4
top locatie maar het hotel zelf is in slechte staat en zeer verouderd
Pros:

locatie is top, wegens verbouwing de faciliteiten zeer slecht

2026-08-31 • via Nuitee
A
Alsheikh • couple • sa
10
2026-08-31 • via Nuitee
N
Nabila • solo_traveller • ma
10
2026-08-29 • via Nuitee