Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Fantastic staff
Lovely room
Amazing dinner
Cons:
Tired appearance
Abandoned areas
Maintenance issues

Categories

Cleanliness
7.68
The hotel looked tired and wasn't being maintained, impacting the perceived cleanliness.
Service
9.65
Amazing staff went above and beyond to make the stay enjoyable.
Location
7.69
The area felt abandoned and eerie, affecting the overall perception of location.
Room Quality
7.64
The room was lovely, but the hotel's overall condition was tired and in urgent need of refurbishment.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
8.68
Dinner at the poolside restaurant was better than any restaurant tried in town.
Overall Experience
8.55
The stay had positives but was impacted by the hotel's condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:39

Property Description

Indulge in luxury at Gran Hotel Guadalpin Banus, where elegance meets the Mediterranean coastline.

Spa Oasis
Unwind in our full-service spa, offering an array of rejuvenating massages, body treatments, and facials tailored to refresh your mind and body.

Culinary Delights
Satisfy your palate at one of our three exquisite restaurants or enjoy 24-hour room service. Don’t forget to sip on delicious refreshments at our beach bars or relax at the trendy lounge bar.

Comfort & Connectivity
Rest peacefully in one of our 180 uniquely designed rooms, featuring memory foam beds and private balconies. Enjoy complimentary Wi-Fi, flat-screen TVs, and designer toiletries to enhance your stay.

Book now for an unforgettable retreat and experience all that Gran Hotel Guadalpin Banus has to offer!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.68
Service: 9.65
Location: 7.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
O
Olena • solo_traveller • pl
10
2026-05-21 • via Nuitee
T
Tania • couple • ae
8
Once they solve the issues they have it will be a true 5 star again.
Pros:

Location and views.
Staff friendly and helpful.

Cons:

Dated.
Needs renovation.
Bed mattress very hard.
Some ants in the room.

2026-05-20 • via Nuitee
R
Rory • couple • ie
8
As long as the discounts apply for the reduced facilities I’ll be back
Pros:

Everything is pretty good and I have stayed there a good few times at this stage

Cons:

Facilities are very limited at the moment due to work issues on the hotel

2026-05-19 • via Nuitee
H
Hjertvik • couple • no
7
Ikke valuta for pengene- begrensede fasiliteter grunnet oppussing, beach access begrenset
Pros:

Beliggenheten, personalet, god service

Cons:

Det burde vært ytterligere varslet hvor stort renovasjonsarbeid som pågår. Strand-tilgang var ødelagt, det var slitent og avstengt. Frokostsalen likeså- midlertidig løsning i baren. Dessverre ikke tilfredsstillende!

Vi bodde i en stor suite, uten kaffemaskin! Kun vannkoker og pulverposer, det er ikke holdbart

Litt slitent, trenger oppgradering

2026-05-18 • via Nuitee
J
Jamila • solo_traveller • cz
10
2026-05-17 • via Nuitee
S
Sanaa • family_with_children • ma
10
2026-05-13 • via Nuitee
M
may • couple • fr
7
Pros:

Dommage, restaurants fermés

Cons:

On a su la veille par mail que les restaurants de l hôtel etaient fermés, seul un petit restaurant est ouvert.

2026-05-11 • via Nuitee
Z
Zbigniew • couple • pl
8
2026-05-11 • via Nuitee
C
Chris • couple • es
7
Nice hotel - needs a lot of work to bring it up to scratch..
Pros:

Lovely large room and balcony area was great. Bed very hard but we were told we should have asked for a mattress topper… we will know next time if we go back…

Cons:

Lots of areas closed and not much going on. Very tired and all the areas and restaurants in front of the sea are closed and look really shabby. Car park is also closed.

2026-05-10 • via Nuitee
M
Myrna • couple • de
1
2026-05-10 • via Nuitee
L
Lesiewicz • couple • pl
9
2026-05-09 • via Nuitee
C
Cristiana • couple • it
5
Pros:

Colazione ottima, cibo di qualita’ e vario, personale gentilissimo e molto disponibile.

Cons:

La mancanza di servizi, del resto preannunciata, che dava un senso di disfacimento a tutta la struttura un po’ lasciata andare con gli anni.

2026-05-07 • via Nuitee
B
Baumgard • couple • se
1
Cons:

Allt

2026-05-07 • via Nuitee
M
Mónika • couple • hu
7
elfogadható
Pros:

A reggeli finom volt és bőséges

Cons:

A szálloda elég koszos volt,sokkal jobbat vártunk.A szálloda környezet sem volt olyan mint amit a képeken láttunk. Egy alapos felújítás már ráférne a szállodára.

2026-05-07 • via Nuitee
F
Flisek • couple • pl
8
2026-05-07 • via Nuitee
M
Maryi59 • Friends getaway • Tuam, County Galway, Western Ireland
10
Most pleasant stay comfortable and spacious room .and balcony . Upgrade was worth it ..The staff were always courteous
Pros:

Very fine hotel ..Staff v good

2026-05-06 • via Tripadvisor
D
Damien • couple • gb
5
Very poor , most of the hotel was closed down , restaurants, beach bars , steak house , shops etc etc
Pros:

The room had a pool view

Cons:

Most of the place was closed down to a court in junction which I think was very unfair as I was only told this after booking !!! I feel like I should have got a discount our refund ……

2026-05-06 • via Nuitee
G
Giorgia • couple • it
8
2026-05-06 • via Nuitee
B
Ben • couple • gb
2
0/10 property, 1/10 staff. 8/10 location
Pros:

Not much, a lot of the property is tapped off or closed.

Cons:

Staff were rude & not very accommodating. We had ants in our room. I booked a double bed but got 2 twin beds - breakfast is awful and a must avoid

2026-05-05 • via Nuitee
Y
Yevheniia • family_with_children • ua
10
2026-05-05 • via Nuitee