Fraser Suites Queens Gate

Hotels
Fraser Suites
8 (1836 reviews)
39B Queens Gate Gardens , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Noise issues
Inconsistent cleaning
Charges for additional services

Categories

Cleanliness
7.46
Some reviews mention cleaning issues, impacting the overall sentiment.
Service
8.93
The staff were noted as friendly and helpful in multiple reviews.
Location
8.97
Many reviews highlight the excellent location of the hotel.
Room Quality
7.42
Mixed feedback on room quality, including noise issues and lack of amenities.
Amenities
7.95
Basic cooking facilities mentioned; overall sentiment is positive but could be better.
Value for Money
7.41
Value perceived as average, with some complaints about charges for services.
Food and Beverage
7.96
Breakfast options are good; some reviews mentioned dissatisfaction with offered meals.
Overall Experience
7.93
Despite some issues, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:27

Property Description

Luxurious Studios and Apartments with Kitchenettes
Fraser Suites Queens Gate offers chic studios and apartments with stylish décor and modern amenities, including kitchenettes for your convenience. Enjoy the comfort of a home away from home during your stay.

Convenient Location Near Top Attractions
Located close to the Natural History Museum, Knightsbridge stores, and the V&A Museum, our hotel provides easy access to popular landmarks and shopping destinations. Explore the best of London right at your doorstep.

Efficient Services and Easy Connectivity
With regular apartment servicing, cable TV, wireless broadband, and a direct link to Heathrow Airport via Gloucester Road Tube Station, Fraser Suites Queens Gate ensures a seamless and enjoyable experience for all guests.

Experience luxury and convenience in the heart of London at Fraser Suites Queens Gate. Book now for a memorable stay.

Important information:

Please note the credit card used for payment on nonrefundable offers must be presented upon check in for verification. Should the card not be present the property will charge for the reservation on arrival and refund original payment.

This property operates a strict no party policy.

Please note the property does no accommodate groups of 15 or more rooms.'

Housekeeping service is every other day for stays up to 6 nights and once a week for stays of 7 nights and over.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8
Based on 1836 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
G
Graziano francesco solo_traveller it
9
2026-07-25 via Nuitee
R
Rieke couple mx
8
2026-07-25 via Nuitee
محمد couple sa
10
2026-07-23 via Nuitee
M
Mara couple au
8
Great for long term stay as reasonably priced and perfectly positioned
Pros:

Great location

Cons:

Pigeons. We were in the basement with a window. Pigeons were noisy and dirty.

2026-07-22 via Nuitee
N
Nihat family_with_children tr
7
18 gün eahat bir sekilde konakladım.
Pros:

Konum olarak bizim için çok iyiydi. Çalısanlar güler güzlüydü.

Cons:

Temizlik konusunda iyi değildi havlu carsaflar tenizdi ama yerleri süpürmeleri eksikti cok tozluydu.

2026-07-22 via Nuitee
K
Khoo couple us
9
2026-07-21 via Nuitee
G
Gethin couple gb
9
2026-07-21 via Nuitee
W
Wafaa couple ae
8
2026-07-21 via Nuitee
S
Siew family_with_children sg
9
Comfortable stay
Pros:

The rooms are comfortably sized and come with a kitchenette and washing machine. The location is ideal, just a five-minute walk from the Natural History Museum and the Science Museum. Rooms are clean and staff are friendly.

Cons:

The continental breakfast was disappointing and overpriced. Cafés, Waitrose, and Tesco are just 200 metres away, making it easier to buy your own coffee and sandwiches. We drove and asked front desk for parking advice, and none could provide any credible information.

2026-07-20 via Nuitee
M
Majed solo_traveller sa
10
2026-07-20 via Nuitee
J
Jéssica solo_traveller be
8
Good, but pricey
Pros:

Location is superb. Staff is generally nice - in particular the guy who stays in the reception. The ladies are not very friendly.

Cons:

I thought there is a lot of noise from the pipes. So if you are a light sleeper, it may be difficult for you.

2026-07-19 via Nuitee
I
isabella family_with_children br
10
Pros:

Spacious room. Good amenities. The staff is very nice and try their best to accommodate and fix any issues straight away. My towel rack was broken and they fixed it instantly but they were not able to fix the exaustor on the bathroom

Cons:

The breakfast is not worth it, nothing hot only cold options. The room is also a bit noisy despite the double window the road is very busy and like most buildings in London you can hear people walking upstairs. The rooms are also not very dark and light comes in trough the drapes

2026-07-15 via Nuitee
سامي couple sa
1
سيء جدا
Pros:

من اسواء خدمة العملاء في الشركة
هدفهم مادي بحت استغلالين لبعد درجة
حتى تواصلت مع مدير النزلاء وللأسف لم يتم خدمتي

2026-07-15 via Nuitee
N
Naveed Ellahi couple pk
10
Pros:

Everything was very good

Cons:

Bathrooms needed amendment

2026-07-15 via Nuitee
K
Karen solo_traveller us
10
This is the best place to stay in South Kensington area!
Pros:

Fabulous location; very quiet rooms, incredibly helpful & nice staff, great AC as it was very hot outside

Cons:

Better lighting around the bathroom sink.
Magnifying mirror on wall by bathroom sink

2026-07-15 via Nuitee
M
Mahmut Hikmet family_with_children tr
5
2026-07-14 via Nuitee
G
Gurcharan couple ae
5
Good location, no daily housekeeping, and poor Maintenance
Pros:

Location and room size

Cons:

No maintenance. The shower was broken and there was water leaking outside the shower area. It was not repaired despite we requesting several times. They did not give us fresh towels as well.

2026-07-13 via Nuitee
N
Noaf couple ae
8
2026-07-13 via Nuitee
A
abdelaziz solo_traveller fr
5
2026-07-11 via Nuitee
V
Veer solo_traveller in
9
2026-07-11 via Nuitee