Comfort Suites Panama City Beach

Hotels
Comfort Suites
8.2 (171 reviews)
225 Richard Jackson Blvd, Panama City Beach, Florida, 32407 , Panama City Beach , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Fitness facilities
Golfing nearby
See all facilities

Review Highlights

Pros:
Close to beach
Friendly staff
Good value for money
Quiet hotel
Nice breakfast
Cons:
Cleanliness issues
Some room service problems
Rude staff during checkout
Rooms need updating

Categories

Cleanliness
6.78
Several reviews mentioned cleanliness issues; the property was described as unclean.
Service
8.75
General praise for staff professionalism and helpfulness, although some service issues were noted.
Location
8.79
Multiple reviews highlighted the ideal location close to dining and shopping.
Room Quality
7.74
Rooms had mixed reviews, with some needing updates and others noted as clean.
Amenities
8.27
Amenities were generally acceptable, but some were average.
Value for Money
8.23
Feedback indicates good value considering location and amenities.
Food and Beverage
8.28
Breakfast was positively mentioned; however, it was noted that it was nothing special.
Overall Experience
8.75
Overall stay experience was good despite some issues; many would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:03

Property Description

Escape to Comfort Suites Panama City Beach, where relaxation meets adventure just moments from the beach!

Recreational Amenities
Take a dip in our refreshing outdoor pool or maintain your fitness routine in our well-equipped fitness center. Whether you're here for leisure or business, there's something for everyone.

Complimentary Breakfast
Start your day right with our complimentary continental breakfast served daily from 6:30 AM to 9:30 AM, featuring a wide variety of delicious options to fuel your adventures.

Comfort & Convenience
Unwind in one of our 74 spacious guestrooms, complete with refrigerators and Smart televisions. Enjoy seamless connectivity with complimentary wired and wireless internet access, ensuring you stay connected during your stay.

Your getaway awaits at Comfort Suites Panama City Beach!

Important information:

  • The seasonal pool will be open from March to November.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ECP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 171 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
J
Jean family_with_children us
1
Pros:

This hotel was under construction when we arrived. It was horrible dust everywhere, paint smell, stairs were blocked which is a fire violation ! Checked the room and it wasn't even finished!

Cons:

It was not anywhere ready for occupancy!

2026-04-23 via Nuitee
K
Kandice family_with_children us
4
Love the hotel but very disappointed.
Pros:

Have stayed here a few times before and it's great for our family. Since our stay last year, the rooms are currently being updated and they look great. Project not yet complete but will be even better when finished. Rooms seem to be more spacious. New beds, flooring, fixtures. Bathroom could use updating and cleaned but overall nice.

Cons:

We were not aware hotel was under renovations when we made this reservation. This made for an unpleasant experience while we were at the hotel. Pool was closed, due to open the day after we arrived and it never opened. This was one of the main reasons we selected this hotel next to the location being in between both baseball fields we were playing at. Lobby renovation makes it hard to navigate and breakfast was minimal compared to their usual.

2026-04-21 via Nuitee
J
Jasmine solo_traveller us
8
Pros:

Rooming for 5 to 6 people. We had 2 adults, 2 teenagers & 1 child. The pull out couch could hold an additional child.

Cons:

The phone did not work at all, couldn't even call the front desk. We needed additional towels & they provided 3 for our family of 5, we had no housekeeping at all while we were there or gone for the day. We took out our own trash and kept reusing the same beach towels that we brought, because it advertised free laundry service, but they did not. Not only did they not provide free laundry service, they also do not provide free housekeeping!

2026-04-20 via Nuitee
D
Dana family_with_children us
9
Pros:

The new rooms

Cons:

No pool

2026-04-17 via Nuitee
Y
Yorney solo_traveller us
6
No hay relación precio calidad
Pros:

El trato del personal muy bien

Cons:

Cuando saque la reservacion en ningún lugar dice que el hotel esta en reparación por que si llego hacer adivino no saco paea ese lugar o la hubiera cancelado pero me entero al llegar allí y veo que esta en reparación con olor a pintura mi niña alérgica estaba estornudando y escombros en la primera planta lo otro es que no limpiaron ningún dia la habitación

2026-04-16 via Nuitee
J
jenny solo_traveller us
9
Pros:

The rooms very comfortable clean updated, although a night only the staff was attentive to bathroom situation and fixed it bright and early in the morning

Cons:

Our toilet messed up and we were without for the night had to use lobby bathroom and we were on 3rd floor

2026-04-13 via Nuitee
C
Calvin family_with_children us
3
Hotel is being renovated. Nothing was accessible. No pool, breakfast was very poor.
Pros:

The room was solid. Looks like it was renovated because it didn’t look like the pictures from online.

Cons:

Hotel is being renovated. Nothing was accessible.

2026-04-13 via Nuitee
T
Tk family_with_children us
6
Pros:

Location was central and that was helpful

Cons:

Had to drive 20 minutes for the pool and it’s not stated on the website

2026-04-13 via Nuitee
T
Tequillia solo_traveller us
10
2026-04-13 via Nuitee
A
Ashia family_with_children us
8
2026-04-13 via Nuitee
C
Cory family_with_children us
5
Pros:

So the rooms were pretty clean and nice but we went when they was doing construction and wasn't told about the construction so no pool or anything else they offer was open

Cons:

Construction with out telling us it was under construction

2026-04-09 via Nuitee
J
Julisha family_with_children us
1
2026-04-09 via Nuitee
T
Tiffany P family_with_children us
7
Pros:

They had new furniture

2026-04-06 via Nuitee
T
Tehya family_with_children us
1
2026-04-06 via Nuitee
M
Misty family_with_children us
6
Pros:

Not to much to like. They were renovating and that wasn't on the website when we booked

Cons:

The renovations. Neighbors kids running up and down the hall at 12 midnight. The fire alarm going off.

2026-04-05 via Nuitee
J
Jalisa family_with_children us
5
Under construction and updates, but not a distraction
Pros:

The front desk staff at checking was nice but I didn't see any staff after that . The location was a nice distance from the beach and other stores and restaurants. The updates in the room were nice. Showers have shampoo and conditioner. We has the 2qn beds and one sofa bed ,me and 5 kids slept with enough room. Also room was a good size. It was mostly quiet throughout the night

Cons:

Maybe I didn't read the reviews or something but the hotel under construction in lobby and some rooms. The back door was wide open to the hotel at 9p when I returned. But no one was in and out of it. Construction workers( i assumed)were loud and talking in the hallways. Door did not automatically close when I came into the room. A nice size gap at the bottom of the door, which is why I was able to hear talking. No closet door on the closet.

2026-03-26 via Nuitee
L
Link couple us
5
We should have been advised the hotel was under construction. Very noisy, dogs barking
Pros:

Very scarce cold breakfast.

Cons:

A hot breakfast would have been way better

2026-03-23 via Nuitee
M
Michele family_with_children us
4
2026-03-22 via Nuitee
Y
Yohana couple us
8
Todo bien
Pros:

Buen desayuno buena ubicación

Cons:

Esta limpio pero si se siente.olor a humedad es lo único colocar ambientadores ya que queda olores a encerrado

2026-01-19 via Nuitee
O
Olivia couple us
7
Not a bad place to crash for the night
Pros:

The lobby was nice. We were able to check in early which was kind of them. Location was convenient.

Cons:

The floors in the room were SLIPPERY. So slippery in the bathroom and entrance were so slick with and without shoes, and the room smelled like bleach- which at least I appreciate is clean. The carpet felt almost wet as well. The TV also didn't work which was more of an inconvenience but not the end of the world.

2026-01-19 via Nuitee