Merchants House Hotel

Hotels
8.6 (1922 reviews)
Dunkri 4/6 , Tallinn , EE
+372 697 7500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Worn facilities
Limited amenities

Categories

Cleanliness
8.28
Some reviews mention that areas appeared worn and could benefit from some maintenance.
Service
9.05
Consistently described as friendly, helpful, and welcoming across multiple reviews.
Location
9.09
Hotel is praised for its central location, easy access to major attractions.
Room Quality
8.14
Rooms were generally described as comfortable, but some noted that they were older.
Amenities
8.47
Lack of spa facilities mentioned but overall amenities are satisfactory.
Value for Money
8.53
Good value considering location and service, although some amenities could improve.
Food and Beverage
8.58
Breakfast variety noted as slightly limited, but overall meals are satisfactory.
Overall Experience
8.65
Overall experience is positive with a strong emphasis on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:28

Property Description

Historic Charm in the Heart of Tallinn's Old Town

Prime Location: Nestled in the heart of Tallinn's Old Town, Merchants House Hotel offers a perfect blend of history and modern comfort. Just steps away from iconic landmarks like Raekoja Plats and St Mary’s Cathedral, the hotel provides easy access to the city's treasures.

Cozy Rooms with Modern Amenities: Whether you prefer a modern or historic room design, each accommodation is equipped with tea/coffee facilities, satellite TV, and a work desk. Unwind in the sauna, stay connected with free Wi-Fi, and indulge in a relaxing bathrobe and slippers.

Personalized Service and Culinary Delights: With a 24/7 reception, airport shuttle service, and massage treatments, guests are well taken care of. Start your day with a delicious breakfast buffet and explore the Estonian Design & Coffee Shop D6 for a cozy retreat.

Experience the charm of Tallinn at Merchants House Hotel - Book your stay now for an unforgettable getaway!

Important information:

Due to historical and UNESCO importance hotel does not have a elevator (elevator).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Location

Guest Reviews

8.6
Based on 1922 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
P
Penninkilampi • couple • fi
9
Katja
Pros:

Loistava sijainti, ihaba henkilökunta, viihtyisä huone

Cons:

Kylpyhuone oli kylmå

2026-10-31 • via Nuitee
I
Indrek • solo_traveller • ee
9
Väga hubane ja kodune hotell, kus külalise eest hoolitsetakse südamega.
Pros:

Ülimalt sõbralik ja vastutulelik personal! Eriti meeldiv oli see, et hommikusöök valmistati just minu soovide järgi. Kogu peatumise vältel oli väga kodune, soe ja hubane tunne. Tõeliselt meeldiv kogemus!

2026-10-30 • via Nuitee
M
Mullen • family_with_children • ie
10
Do not miss this place
Pros:

Central. Lovely, friendly staff. Do not miss the sauna!

Cons:

It couldn't be better set up

2026-10-29 • via Nuitee
N
Niklas • couple • se
9
Pros:

Excellent service och perfekt läge för promenader i Gamla stan. Skönt att kunna boka massage på hotellet också.

2026-10-29 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-10-27 • via Nuitee
R
Richard Mark Brady • solo_traveller • gb
10
2026-10-24 • via Nuitee
E
Emmi • couple • fi
8
2026-10-22 • via Nuitee
S
Silvana • extended_group • de
8
Pros:

Die Lage war perfekt, das Personal sehr freundlich.

Cons:

Die Toilette im Zimmer bot keinerlei Privatsphäre.

2026-10-22 • via Nuitee
E
Evita • solo_traveller • lv
10
2026-10-22 • via Nuitee
H
Hannu • extended_group • fi
9
2026-10-19 • via Nuitee
M
mark • solo_traveller • au
9
Comfortable stay in the heart of Vanalinn
Pros:

Amazing location, friendly and competent staff, comfortable room

Cons:

All was very good

2026-10-17 • via Nuitee
S
Satu • couple • fi
10
Paikka, miljöö, palvelu, kaikki ensiluokkaista.
Pros:

Viehättävä historiallinen hotelli aivan vanhan kaupungin ytimessä. Lyhyt kävelymatka joka paikkaan ilman keskustan liikenteen hulinaa. Huoneet ovat yksilöllisesti sisustettuja ja saunakin löytyy.
Mannermaisen aamiaisen lisäksi mahdollisuus saada niin englantilainen aamiainen kuin erinomainen toivomuksesi mukainen munakas. Myös vohvelit paistuvat pyynnöstä.
Gluteeniton ruokailija syö täällä hyvin.
Henkilökunta on erittäin ystävällistä.
Aamiastila on hotellin kivijalassa. Sen upea miljöö on käynnin avoinen jo itsessään.
Lämmin suositus.

Cons:

Autolla matkailevaa kannattaa selvittää parkkialueiden sijainnit hyvissä ajoin. Hotellille ei pääse autolla.

2026-10-16 • via Nuitee
P
Paolo • couple • it
7
Pros:

The location was its strong point. Easy check-in. The room was basic but clean and comfortable. There was no elevator to reach the room, but that is understandable given that it is a very old building.

Cons:

I really appreciate spacious, comfortable showers, but in this case, I had to adapt myself to a small shower that had a plastic curtain and no shower tray. The sink was also very small.

2026-10-14 • via Nuitee
S
Svea • solo_traveller • ee
7
Kõige muuga peale teeninduse olen rahul.
Pros:

Asukoht oli väga hea. Tuba mugav ja puhas.

Cons:

Kui õhtune check-in teenindaja purssis eesti keele ära, siis hommikust check-outi tehes ei saanud teine teenindaja midagi aru, mida ma tahan.

2026-10-07 • via Nuitee
D
David • couple • gb
8
Overall very good
Pros:

Very friendly, efficient staff. Great location.

Cons:

Shower was a big problem

2026-09-19 • via Nuitee
M
Monika • family_with_children • de
6
Pros:

Wenn man nicht an einem WE dort übernachtet, ist die Lage gut.

Cons:

Unser Zimmer lag vis-a-vis eines Beer-Houses mit Live Music am WE, so dass es selbst bei geschlossenem Fenster extrem laut war. Das Zimmer war klein, die Ausstattung war schon sehr in die Jahre gekommen und der Teppichboden im Zimmer roch muffig.

2026-09-19 • via Nuitee
R
Regine • couple • de
4
Pros:

Die Lage ist sehr gut, mitten in der Stadt. Zimmer nach hinten war ruhig

Cons:

Die Einrichtung ist sehr abgewohnt und lieblos. Schrecklicher uralter Teppichboden. Durchgesessener Stuhl.

2026-09-19 • via Nuitee
Z
Zerars • solo_traveller • lv
1
Cons:

Everything was bad , and i was obliged to change the hotel and not sleep in it. The smell in the rooms was so bad

2026-09-18 • via Nuitee
P
Penelope • couple • gb
7
Pros:

Staff. Breakfast.

Cons:

Furniture rather old. No lift. Poor quality towels

2026-09-16 • via Nuitee
J
Jörg • solo_traveller • de
7
2026-09-15 • via Nuitee