Homewood Suites by Hilton Buffalo-Amherst

Hotels
•
Homewood Suites by Hilton
8.2 (154 reviews)
1138 Millersport Highway , Buffalo , US
+1 716-833-2277

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean and updated rooms
Good breakfast selection
Convenient location for Niagara Falls
Suites with kitchen; pool and exercise facilities
Recently remodeled; comfortable suites
Cons:
Billing/payment dispute mentioned by one guest
Kitchen suites sometimes lacked supplies (cutlery, dish soap)
Occasional false fire-alarm incidents
No EV chargers available
A few guests found beds or breakfast not ideal

Categories

Cleanliness
8.6
Multiple guests describe rooms and facilities as clean, 'spotless' and 'very clean'; housekeeping noted as helpful and attentive.
Service
8.8
Staff repeatedly praised as friendly, helpful and accommodating (several mentions of specific employees like Jillian), indicating strong service overall.
Location
8.4
Conveniently located (close to highway, good for Niagara Falls with a car) and described as a strong point by several reviewers.
Room Quality
7.9
Rooms are described as spacious, recently remodeled and generally comfortable, though one or two comments noted beds were 'not so comfortable' for some guests.
Amenities
7.6
Good range of amenities mentioned (kitchen in suites, pool, exercise room, fire pit, free lemonade/beer), but some operational issues (kitchen lacked supplies, occasional fire-alarm incidents) and lack of EV chargers noted.
Value for Money
7.7
Mixed sentiment: several guests called the hotel affordable or good value, while at least one guest felt it was pricey for the quality, and there was a notable billing dispute affecting perceived value.
Food and Beverage
8.4
Breakfast is frequently praised as above-average and varied, with positive notes on offerings; a minority found breakfast lacking.
Overall Experience
8.2
Majority of reviews express satisfaction and willingness to return ('would stay again', 'definitely book again'), with a few issues (billing dispute, occasional alarms) tempering an otherwise positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Spacious All-Suite Accommodations with Full Kitchens

Complimentary Hot Breakfast and High-Speed Internet

Exceptional Amenities: Delivery Service, 24-Hour Store, On-Site Laundry

Experience the convenience of separate living spaces and proximity to top attractions such as Niagara Falls and the University of Buffalo at Homewood Suites Buffalo Amherst. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 154 reviews
Cleanliness: 8.6
Service: 8.8
Location: 8.4
Room Quality: 7.9
Amenities: 7.6
Value for Money: 7.7
Food and Beverage: 8.4
Overall Experience: 8.2
K
Kyeongmin • solo_traveller • kr
10
Pros:

고속도로와 가까워 이동하기 편리했고, 주변에 다양한 마트가 있어 좋았습니다. 객실이 넓고 깨끗해 쾌적하게 지낼 수 있었으며, 주방 시설도 갖춰져 있어 편리했습니다. 직원분들도 모두 친절해 전반적으로 만족스러운 숙박이었습니다.

2026-10-13 • via Nuitee
M
Marianne • couple • us
8
The staff was amazing
Pros:

The hotel was great
Friendly staff
Very helpful

Cons:

Great breakfast and happy hour

2026-08-24 • via Nuitee
K
Kathy • solo_traveller • us
10
Pros:

Staff was very pleasant , helpful and the hotel was clean and very accommodating to any needs we had. Breakfast was delicious each morning with choices to suite everyone's taste.

Cons:

Nothing

2026-08-21 • via Nuitee
W
Wade • extended_group • us
9
Great staff, location, and price.
Pros:

We loved the free lemonade at the entrance. We also loved the super helpful staff! We enjoyed our stay, and it was a very affordable hotel in the area.

2026-08-18 • via Nuitee
A
Andrey • extended_group • ru
8
2026-08-17 • via Nuitee
T
Thomas • solo_traveller • de
10
Great!
Pros:

Everything was great amd rhe staff genuinely friendly and helpdul
Pool and excersize room gteat, well maintained.
The room maids were veey helpful and friendly, a great job.
The fire pit and outdoor space was nive. The breakfast was imaginative, and a cut above the usual bland, super.sugary or greasy stuff at most family hotels. The burritos and pulled pork was appreciared, great. And free Wed. beer!
The kitchen staff cleaned well and were friendly.

Cons:

Kitchen wasn't stocked with enough cutleey, amd no dish soap, siety dishes inside the washer.
But the staff fixed it on request.
Two late-nighta the fire alarms went off! One apparently due ro a fault(?)

2026-08-14 • via Nuitee
C
Chris • family_with_children • us
10
2026-08-07 • via Nuitee
H
Holcomb • family_with_children • us
9
Pros:

Location

Cons:

No ev chargers

2026-07-22 • via Nuitee
A
Arlene • family_with_children • us
10
Would stay again!
Pros:

Suite was a good size! Facilities were spotless. Location for our purposes was fantastic!

2026-07-11 • via Nuitee
K
keren • solo_traveller • us
10
2026-06-27 • via Nuitee
3
362pamc • Couples • Benton, Arkansas
10
Stay here without worries!
Pros:

Stayed 5 nights, going back and forth to the Falls and Canada. We have been Diamond members for decades and this is one of the nicest Homewood Suites ever! Clean, attentive staff, secure, good breakfast…just the best. Thanks to Jillian and all the others we spoke to. I would definitely book again.

2026-06-17 • via Tripadvisor
M
Maria del Pilar • couple • es
3
Podría haber sido mejor...
Pros:

Hotel correcto pero lo considero caro para la relación calidad-precio.
El desayuno bastante completo.
Está bien situado para ir a Niagara Falls si tienes coche.

Cons:

A modo resumido: Tuve problemas con mi tarjeta pues se hicieron movimientos que considero no correctos y no informados. Todavía tengo uno pendiente que según ellos no les constaba pero cuyo importe está retenido, a parte del cobro por la estancia ya realizado. Hablé con 4 personas diferentes en varios días desde mi llegada debido a este tema y me atendieron con educación pero no me ofrecieron solución ya que decían que no podían hacer nada pues era un problema con mi entidad financiera.

2026-06-17 • via Nuitee
P
P2563XEgeorgeg • Family
10
Just remodeled
Pros:

This Homewood Suites was just remodeled and our suite was excellent in all respects. The beds were extremely comfortable plus the free breakfast is definitely above average for both the taste and selection of the food.
All of the staff were very friendly and accommodating, especially Jillian at the front desk.
I highly recommend this Homewood Suites.

2026-06-12 • via Tripadvisor
M
Michael • solo_traveller • us
8
2026-06-06 • via Nuitee
V
vickyrN6145ZG • Family
10
UB Graduation weekend
Pros:

Accommodating and friendly staff, clean rooms, convenient locations. Special touches to celebrate UN graduation was appreciated!!

2026-05-17 • via Tripadvisor
L
Lindsay • family_with_children • us
7
Pros:

Beautiful and updated rooms. Staff was friendly. Everything was very clean.

Cons:

The breakfast was not so good and the beds not so comfortable.

2026-05-16 • via Nuitee
L
Lisandra M • solo_traveller • us
10
Pros:

Todo comodo, limpio un desayuno bueno. Me encantó todo.

Cons:

N/A

2026-04-22 • via Nuitee
J
Jazmine • extended_group • us
10
2026-04-20 • via Nuitee
E
E6191PXmazena • Business
10
Awesome hotel
Pros:

So glad I book this hotel and I will book here every time, room so clean and comfortable thanks for who setup and clean Zekira

2026-04-18 • via Tripadvisor
M
Mangan • couple • us
6
We'll be back, but only after the renovations are done.
Pros:

The room was spacious and the mattress was comfy. My spouse liked the height of the bed, not too high like some we've encountered.

Cons:

owing to construction, we had to bus our breakfasts back to the room.

2026-04-18 • via Nuitee