Sofitel Xian on Renmin Square

Hotels
•
Accor
9 (148 reviews)
319 Dongxin Street, Xincheng district, Xi'an, Shaanxi, 710004 , Xi'an , CN
+86 29 8792 8888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Clean rooms
Wonderful staff
Healthy breakfast variety
Beautiful hotel
Spacious suite
Cons:
Occasional mosquitoes
Uncomfortable bed
Dated amenities
Strange pool policies

Categories

Cleanliness
8.83
Positive mentions of clean rooms, but some indications of wear and tear.
Service
9.8
Wonderful staff and kind assistance at the front desk.
Location
9.34
Great location within a short walk to restaurants and the river.
Room Quality
8.29
Lovely spacious suite, but mentioned uncomfortable bed.
Amenities
8.32
Mixed experiences regarding the pool and overall dated feeling.
Value for Money
8.78
Overall good experience, but some comments on amenities could affect perceived value.
Food and Beverage
9.33
Extremely comprehensive breakfast and good meals mentioned.
Overall Experience
9.3
Overall very good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:23

Property Description

Experience luxury and comfort at Sofitel Xian on Renmin Square, where every detail caters to your relaxation and enjoyment.

Indulgent Spa Services
Pamper yourself in our serene spa, offering rejuvenating massages, body treatments, and revitalizing facials that promise to melt away stress.

Exceptional Dining Options
Savor exquisite cuisine at Le Chinois or relax with 24-hour room service. Whether it's a snack at the café or a refreshing drink at the bar, culinary delights await you.

Comprehensive Amenities
Enjoy complimentary internet, a well-equipped business center, and event spaces spanning 23,681 square feet, perfect for any gathering. With conveniences like free self-parking and an airport shuttle, your stay is effortless.

Book your unforgettable getaway at Sofitel Xian on Renmin Square today!

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 148 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
I
Ian • solo_traveller • gb
9
Good stay clean and comfortable
Pros:

Room was spacious with a massive bed, really clean and comfortable with soft fluffy towels. Staff friendly, special mention to the gentleman on the door who helped us track down our Didi driver on our last morning, he was courteous and friendly sorry I didn't get his name. Great location for exploring.

Cons:

Please review the photos posted as it infers that this hotel has a pool which it does not. The hotel did feel a little soulless, there is no bar or a restaurant for dinner.

2026-07-25 • via Nuitee
S
Simon • couple • gb
10
A perfect base for our visit to the Terracotta Army
Pros:

Perfect location, wonderful service and friendly, professional staff

Cons:

Nothing

2026-07-24 • via Nuitee
A
Alessandro • solo_traveller • it
10
Pros:

Great stay, was our honeymoon they were super nice to us and had many attention ( cake in the room) and flowers
The room was clean and the breakfast very good with many options, nothing to regreat
Mr warren super thanks a lot!

Cons:

I don't love moquette, would remove that if possible

2026-07-22 • via Nuitee
M
Martijn • extended_group • nl
9
2026-07-22 • via Nuitee
F
Fabio • solo_traveller • br
8
2026-07-21 • via Nuitee
M
Marcelo • extended_group • br
7
Pros:

Bem localizado e com uma estrutura interessante. Cafe da manhã muito bom.

Cons:

Muito carpete, um prédio meio antigo precisando de restauro e q piscina não fica no hotel, mas sim dentro do complexo de hotéis em um hotel ao lado.
Exigem que se use touca de banho na piscina.

2026-07-21 • via Nuitee
G
GILBERTO • solo_traveller • br
3
Pros:

Localizacao

Cons:

Me cobraram um deposito preventivo de 600 yuans q nao esta mencionado no site do hotel no booking. No check out, o valor foi devolvido para o cartao de credito.E descobri q o valor so me será devolvido pelo cartao entre 5 a 10 dias. Ou seja, vou receber valor em yuans qdo eu nao estiver mais na China. No check in, ganhei um upgrade de quarto. So q o quarto "melhor" tinha tomadas velhas q não carregavam meus gadgets corretamente. A torneira da pia pingava o tempo todo. A descarga precisava de um ajuste manual pra funcionar. E a geladeira nao gelava adequadamente. Em bom português, UMA ROUBADA!

2026-07-21 • via Nuitee
J
Juan Carlos • solo_traveller • es
9
Mi experiencia
Pros:

La ubicacion

Cons:

Mobiliario algo clasico

2026-07-18 • via Nuitee
P
Piero Gonzalo • couple • pe
10
2026-07-17 • via Nuitee
L
Leane • couple • fr
7
Pros:

localisation à 5min du métro et proche d’arrêt de bus .
le personnel nous accueille à notre arrivé en nous portant les valises
douche et baignoire donc incroyable
un petit dej varié !!

Cons:

attention ils ont voulu nous faire payer un supplément pour la piscine et le room service sans nous demander si on souhaitait le prendre.

2026-07-15 • via Nuitee
A
Alexander • solo_traveller • de
8
Gutes Stadthotel
Pros:

Schönes Zimmer mit großem Bett, gutes Frühstück, Pool, recht zentral gelegen

Cons:

Der Pool war etwas zu kalt und der Fitnessraum war zu klein

2026-07-15 • via Nuitee
M
maura • couple • gb
8
Pros:

Ottimo servizio del personale, soprattutto del sig. Warren Wang per servizio concierge che parla un ottimo inglese (molto raro in Cina!) .

Cons:

le camere sono un po' datate e si sentono ancora i segni di anni fa di fumo di sigaretta ormai impregnati nei muri. Magari potrebbero dare fastidio a qualcuno. Camere molto pulite.

2026-07-14 • via Nuitee
J
Jing • family_with_children • ca
10
Great experience
Pros:

Location and amazing garden inside the square

Cons:

Very professional service and very friendly staff

2026-07-14 • via Nuitee
K
Kerstin • solo_traveller • de
10
Pros:

Das Hotel hat historischen Charme, die Zimmer sind riesig. Die Einrichtung ist etwas in die Jahre gekommen, aber voll funktionsfähig und alles ist supersauber. Das Personal ist mehr als zuvorkommend und spricht ausreichend Englisch. Die Lage in einem kleinen Park und dennoch nah an der Innenstadt ist perfekt. Ein rundum gelungener Aufenthalt, vielen Dank.

Cons:

Das Hotel stammt aus einer Zeit mit weniger Bedarf für Steckdosen, mit etwas Koordination kommt man klar. Das Frühstück ist etwas ausbaufähig. Insgesamt ist das Preis-Leistungsverhältnis aber mehr als gut.

2026-07-09 • via Nuitee
A
Abdelmalik • solo_traveller • nl
1
Its not a 5 star hotel Old rooms Fotos on the booking.com are incorrect
Pros:

Nothing

Cons:

The room
Bed
Bathroom

2026-07-08 • via Nuitee
S
stephan • solo_traveller • fr
9
2026-07-07 • via Nuitee
A
Anita • couple • kz
9
2026-07-04 • via Nuitee
M
Melcarwil • solo_traveller • us
10
2026-07-03 • via Nuitee
R
Richard • family_with_children • au
6
WIll stay again
Pros:

Size of Room, Breakfast included was great & the service

Cons:

Rooms though large, the facilities are showing it's age.. In our family suite, the shower area did not drain properly

2026-06-30 • via Nuitee
I
Ivana • solo_traveller • es
9
Pros:

El edificio, todo el recinto,la ubicación, la comodidad...

2026-06-28 • via Nuitee