Sofitel Xian on Renmin Square

Hotels
•
Accor
9 (148 reviews)
319 Dongxin Street, Xincheng district, Xi'an, Shaanxi, 710004 , Xi'an , CN
86-29-8792 8888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Clean rooms
Wonderful staff
Healthy breakfast variety
Beautiful hotel
Spacious suite
Cons:
Occasional mosquitoes
Uncomfortable bed
Dated amenities
Strange pool policies

Categories

Cleanliness
8.83
Positive mentions of clean rooms, but some indications of wear and tear.
Service
9.8
Wonderful staff and kind assistance at the front desk.
Location
9.34
Great location within a short walk to restaurants and the river.
Room Quality
8.29
Lovely spacious suite, but mentioned uncomfortable bed.
Amenities
8.32
Mixed experiences regarding the pool and overall dated feeling.
Value for Money
8.78
Overall good experience, but some comments on amenities could affect perceived value.
Food and Beverage
9.33
Extremely comprehensive breakfast and good meals mentioned.
Overall Experience
9.3
Overall very good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:23

Property Description

Experience luxury and comfort at Sofitel Xian on Renmin Square, where every detail caters to your relaxation and enjoyment.

Indulgent Spa Services
Pamper yourself in our serene spa, offering rejuvenating massages, body treatments, and revitalizing facials that promise to melt away stress.

Exceptional Dining Options
Savor exquisite cuisine at Le Chinois or relax with 24-hour room service. Whether it's a snack at the café or a refreshing drink at the bar, culinary delights await you.

Comprehensive Amenities
Enjoy complimentary internet, a well-equipped business center, and event spaces spanning 23,681 square feet, perfect for any gathering. With conveniences like free self-parking and an airport shuttle, your stay is effortless.

Book your unforgettable getaway at Sofitel Xian on Renmin Square today!

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 148 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Andra • solo_traveller • sg
10
2026-06-13 • via Nuitee
J
Jose Maria • extended_group • es
8
2026-06-11 • via Nuitee
E
ERIKA • couple • br
10
Gostei muito da hospitalidade dos funcionários e do silêncio do lugar.
Pros:

A equipe é extremamente atenciosa e prestativa. O lugar é muito silencioso e calmo.

2026-06-10 • via Nuitee
A
Ahmet • solo_traveller • tr
4
2026-06-05 • via Nuitee
N
Neeru Singh • solo_traveller • in
8
2026-06-05 • via Nuitee
P
Paul • couple • gb
9
Enjoyable stay, clean and comfortable
Pros:

Location

Cons:

All good.

2026-06-04 • via Nuitee
L
Lorenza • extended_group • fr
9
Localização muito boa, conforto ótimo para famílias
Pros:

O quarto familiar é maravilhoso, tem uma divisória entre os ambientes o que torna ele mais confortável. Ele também é muito espaçoso. Utilizamos a piscina e foi muita também.
O café da manhã tem opções locais e europeias, comemos super bem e fomos muito bem atendidos.

Cons:

É bem uma experiência bem ocidental

2026-06-04 • via Nuitee
P
Philip • couple • us
10
A peaceful oasis inside th Cty wall.
Pros:

A beautiful hotel in a pristine complex, with fountains and gardens. Very peaceful and relaxing. The breakfast buffet was excellent with both western and Chinese dishes.

Cons:

Great area , very quiet and comfortable room, bed was also comfortable . The staff were very friendly and helpful throughout our stay. Warren Wong stood out as very kind and considerate

2026-05-28 • via Nuitee
A
andrew • couple • au
8
Very enjoyable
Pros:

Nice large rooms and great beds

Cons:

Taxi had trouble funding the hotel

2026-05-20 • via Nuitee
E
ewan • couple • gb
10
Brilliant
Pros:

Stunning property and staff was really friendly

Cons:

Nothing

2026-05-19 • via Nuitee
H
hugues • solo_traveller • fr
10
Pros:

Service et acceuil, le lit gigantesque.

Cons:

Salle de douche un peu vieillot mais fonctionnel.

2026-05-19 • via Nuitee
I
Ilaria • couple • it
10
Struttura elegante in centro città
Pros:

Struttura in posizione abbastanza centrale, pochi minuti di auto dal centro, hotel elegante e curato, personale gentile e colazione davvero valida, anche tanta scelta per colazione internazionale. Purtroppo non abbiamo avuto tempo per piscina e palestra, ma se hanno lo stesso standard dell’hotel sicuramente saranno impeccabili. Uno dei migliori hotel di tutto il viaggio in Cina. Consiglio vivamente!

2026-05-17 • via Nuitee
P
Paul • couple • es
10
Großartiges Hotel zu sehr fairem Preis mitten in Xi an. Sehr zu empfehlen.
Pros:

Die Lage in einem Park ist wunderschön, das Personal sehr freundlich und zuvorkommend. Auch das Frühstück war köstlich und bot sehr viel Variation.

Cons:

Gar nichts - alles perfekt

2026-05-16 • via Nuitee
T
Tomasz • solo_traveller • cn
9
Good hotel but need some fine-tuning
Pros:

Very quiet, yet fairly close to the center.
Large bed, good size room

Cons:

There is only breakfast restaurant, all other amenities are in nearby Sofitel.
At check in we were given a voucher for welcome drinks at Sofitel’s bar. So, as it was raining, we went there to kill time and ordered two cocktails. When we wanted to pay with the voucher the bar staff told us that the voucher was for soft drinks only (although it and the receptionist who gave it to us, stressed that it was for “drinks in Sofitel’s bar”. No mention that it was for non-alcoholic drinks. We paid inflated price for two cocktails but I complained to the reception at Mercure and to their credit they reimbursed us what we paid at the bar. However this was unpleasant experience and the voucher should have clearly stated that it was for non-alcoholic drinks.

2026-05-16 • via Nuitee
A
Ana Carolina • couple • br
9
Muito bom!!!
Pros:

A localização é ótima, com restaurantes bons nas edificações ao redor. Quarto muito bonito, limpo, espaçoso, com tudo que precisávamos. Café da manhã com bastante variedade.

Cons:

No café da manhã muitas vezes faltavam copos, pratos, talheres e precisava ficar chamando alguém do hotel para repor.

2026-05-16 • via Nuitee
T
Tay • family_with_children • gb
8
Great environment around the hotel, near to touristic attractions. Friendly staff.
Pros:

Located in a large green quiet compound. The rooms were clean and comfortable, The staff were all friendly and helpful. The Manager, Warren Wang, was particularly helpful with essential local tourist information, ensuring that our stay was a good one,

2026-05-14 • via Nuitee
F
Fereshteh • family_with_children • se
9
One of the bests
Pros:

The standard room was really big and quiet with good sound isolation. Opening the windows one could enjoy bird sounds :)

Cons:

A minor issue which does not with staff to do: since the hotel is located is part of a collection hotels with different buildings number/name, it was difficult for Didi taxi to find right.

2026-05-12 • via Nuitee
R
Renato • solo_traveller • pt
10
2026-05-11 • via Nuitee
G
Greet • couple • be
10
Pros:

We liked the room and the breakfast.

Cons:

It was not easy to find dinner in the neighbourhood.

2026-05-10 • via Nuitee
L
Luciana • couple • br
10
Excelente custo-benefício
Pros:

Quarto amplo, confortável, banheiro amplo, ótimo chuveiro e banheira. Café da manhã excelente. Localização excelente. Atendimento excelente

Cons:

Gostei de tudo

2026-05-08 • via Nuitee