Holiday Inn - Villahermosa Aeropuerto by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (151 reviews)
Adolfo Ruiz Cortines Ote Km 12.8 S/N , Villahermosa , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport
Very clean
Good restaurant/food
Comfortable rooms and beds
Pool and family-friendly amenities (play area)
Accepts dogs
Spacious rooms
Cons:
Reception/service inconsistencies and phone not answered
Invoice/billing not issued or delayed
Pool outdoors unheated and lacks shades/locked access
Some pricey menu items with presentation concerns
Old in-room coffee machine and occasional maintenance issues (lamp)
Rooms not assigned together for elderly guests in one case

Categories

Cleanliness
8.4
Consistently praised across reviews ("MUY LIMPIO", "propre", "Todo muy limpio"); overall very positive cleanliness with no significant complaints.
Service
7.2
Mixed feedback: several comments praise attentive staff, but notable issues with reception service, phone pickup, taxi timing and invoice handling lower the score.
Location
9.2
Frequently highlighted as excellent for airport access ("MUY CERCA DEL AEROPUERTO", ideal if taking a flight); location is a strong positive despite sparse neighborhood.
Room Quality
8.3
Rooms described as comfortable and spacious with comfy beds; minor issues noted (old coffee machine, a non-working lamp, and some room view complaints).
Amenities
8.1
Good amenities overall (pool, playground, dog acceptance, restaurant); some downsides such as outdoor unheated pool, lack of pool shades and locked access points affecting convenience.
Value for Money
7.6
Perceived as slightly expensive by some guests (notably pricey meat cuts at the restaurant) though others call prices fair; mixed value perception lowers this score.
Food and Beverage
8.1
Restaurant and food receive repeated praise ("el restaurante es excelente", "comida muy rica"); occasional complaints about price and presentation for some dishes.
Overall Experience
7.9
Generally positive overall experience with many guests willing to return, balanced by administrative and reception issues that tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodation
Holiday Inn Villahermosa Aeropuerto, located just 2 km from Villahermosa International Airport, offers elegantly decorated rooms with modern amenities such as flat-screen TVs and laptop safes.

Dining Options
Guests can indulge in a variety of international dishes at the El Madrigal restaurant or enjoy a selection of draft beers at La Chopería bar-restaurant.

Relaxation and Recreation
Unwind at the spa, take a refreshing dip in the swimming pool, or stay active at the on-site gym. With free shuttles to the airport and downtown Villahermosa, convenience is at your fingertips.

Experience comfort and convenience at Holiday Inn Villahermosa Aeropuerto. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VSA

Location

Guest Reviews

8.1
Based on 151 reviews
Cleanliness: 8.4
Service: 7.2
Location: 9.2
Room Quality: 8.3
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 7.9
P
Paolo • couple • mx
9
servicio excelente
Pros:

no lo utilizamos

2026-10-26 • via Nuitee
F
Flores • family_with_children • mx
9
Pros:

La tranquilidad y la limpieza del lugar

Cons:

La atención no era pronta, poco personal.

2026-10-18 • via Nuitee
P
Patricia • family_with_children • mx
10
Comodidad
Pros:

El restaurante es excelente

Cons:

Me agrado todo

2026-10-13 • via Nuitee
D
Diego • family_with_children • mx
5
2026-08-27 • via Nuitee
C
carlos • family_with_children • mx
9
GENIAL
Pros:

MUY CERCA DEL AEROPUERTO, MUY LIMPIO, PERSONAL MUY ATENTO, CÓMODO, CON ACCESO PARA PERSONAS MAYORES.

Cons:

iba con mis padres que son adultos mayores y no nos pudieron dar habitaciones juntas,.. si en el mismo piso y cercanas pero por la condicion de mis padres me hubiera gustado que fueran juntas.

2026-08-27 • via Nuitee
M
Martí • family_with_children • es
8
Pros:

Molt còmode i net i a prop de l aeroport

2026-08-23 • via Nuitee
C
Céline • solo_traveller • fr
10
Pros:

Personnel agréable, propre, chambre spacieuse.

Cons:

La machine à café dans la chambre : ils devraient en mettre une plus moderne avec des dosettes.

2026-08-18 • via Nuitee
S
stefano • solo_traveller • it
8
Pros:

Very nice room and pool. The hotel is very comfortable for travellers who have to reach the airport or stay over night (nothing in the neighborhood). Also the restaurant has good food and fair price (considering the hotel)

Cons:

Personnel should speak English due to the international guests

2026-08-16 • via Nuitee
B
Benitez Negrete • couple • mx
8
Suficiente para descansar si vas de paso
Pros:

Servicio e instalaciones en general, básicas pero bien

Cons:

No servía una lámpara. La alberca es al aire libre sin calefacción.

2026-08-14 • via Nuitee
J
Janneke • family_with_children • nl
3
2026-08-14 • via Nuitee
M
Merle • couple • mx
10
2026-08-08 • via Nuitee
E
Erendira Citlalli • solo_traveller • mx
8
2026-08-05 • via Nuitee
E
Erendira Citlalli • solo_traveller • mx
8
2026-08-05 • via Nuitee
A
Amy • couple • us
7
Nice. A bit expensive but comfy beds out in the middle of no where.
Pros:

They accepted dogs and we were in front of it

Cons:

Very large. Folks with dogs have a fix basement floor which requires walking through a lot of the interior of the hotel every time you want to do anything like walk you dog , get ice ….
There are alternative entry points to say go to the pool. But no these are locked. So you must walk the entire property to go for a swim even though it’s just outside your door ,a locked door

2026-08-02 • via Nuitee
E
Eduardo • solo_traveller • mx
5
Administrativamente mal
Pros:

Muy comodo

Cons:

Ni Booking ni el hotel se hacen responsables de expedir la factura, ya son 8 días desde el hospedaje y nada

2026-07-18 • via Nuitee
J
Jaime • couple • mx
9
2026-07-16 • via Nuitee
M
Marco • solo_traveller • it
10
2026-07-08 • via Nuitee
J
Jaime • solo_traveller • mx
10
2026-06-23 • via Nuitee
A
Angelica Maria • couple • pf
8
Si vas a tomar un avion es excelente su ubicacion
Pros:

Pas petit déjeuner, on est parti tres tôt !!

Cons:

Necesita renovación,

2026-06-19 • via Nuitee
I
Ingrid Itzel • couple • mx
6
Regular, pero no regresaría. Pésima de la atención del personal de recepción.
Cons:

la vista de las habitaciones

2026-06-09 • via Nuitee