Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Excellent food
Friendly staff
Spacious rooms
Cons:
Poor room service
Noise issues

Categories

Cleanliness
7.91
Room service was very bad, and floors were dirty, affecting the overall cleanliness.
Service
8.88
Service was mentioned as needing improvement, but staff was friendly and accommodating.
Location
9.42
Location was very good with pleasant views.
Room Quality
8.37
Rooms were spacious and cozy, although some reported noise issues.
Amenities
8.4
Great amenities like pools and activities, but some areas felt cramped.
Value for Money
8.66
Considered a bit overpriced, but quality overall justified the price for some.
Food and Beverage
9.41
Food quality was excellent with many options available.
Overall Experience
9.38
Overall a fantastic experience with many positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:53

Property Description

Luxurious Oceanfront Retreat
Servatur Puerto Azul, nestled on the cliffs between Amadores beaches, offers a fully renovated 4-star experience with stunning Atlantic Ocean views, perfect for families and couples.

Abundant Amenities
Enjoy five swimming pools, a solarium, multi-sports court, wellness center, gym, and various dining options. For the little ones, there's a splash area, Mini Club, playground, and entertaining activities.

Adults' Paradise
Indulge in the exclusive adults-only section with breathtaking infinity ocean views, ensuring a tranquil retreat. Unwind and savor the serenity.

Culinary Delights
Delight in diverse dining options at the main buffet restaurant with live cooking stations and vegetarian menus. Sip on cocktails and enjoy snacks at the pool bar all day long.

Experience the epitome of relaxation and luxury at Servatur Puerto Azul. Book now for an unforgettable getaway!

Important information:

All guests, including minors, must present official identification upon arrival. The only valid documents recognized are: DNI (National Identity Document), NIE (Foreigner Identification Number), or PASSPORT, in accordance with applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

American Express is not accepted as a method of payment.

Some facilities, services and schedules may be subject to change.

- On December 24th, half-board and all-inclusive reservations include a gala dinner.
- On December 25th, half-board and all-inclusive reservations include a special dinner.
- On 31st/12 a Gala is included for reservations in Half Board and All Inclusive.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Location

Guest Reviews

8.8
Based on 1032 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 9.41
Overall Experience: 9.38
B
blegina family_with_children gr
10
2026-08-29 via Nuitee
E
Ericka Aurica solo_traveller ie
1
2026-08-26 via Nuitee
C
Carlos family_with_children es
10
2026-08-24 via Nuitee
A
Amarni solo_traveller gb
10
2026-08-23 via Nuitee
L
Luca family_with_children it
5
Purtroppo soggiorno rovinato da spiacevole evento
Pros:

Palestra attrezzi technogym nuovi, bella posizione, cibo di buona qualità, animazione buona un ringraziamento particolare a Samuel di Treviso.
Il parcheggio era gratuito ma i posti erano pochi.
Struttura bella rinnovata da non molto.

Cons:

Purtroppo alla fine del nostro soggiorno di 10 gg, dopo aver avvertito uno strano odore di pipì ogni giorno vicino al letto, abbiamo trovato sotto il sofà, un pannolino usato pieno di pipì, foto allegata. In 10gg di ^accurate^ pulizie se non più, era sfuggito. Preciso che i nostri figli hanno 18 e 16 anni compiuti ed alloggiavano in separata stanza. Purtroppo Solo alla fine del soggiorno in fase di check out abbiamo potuto segnalare questa grave carenza. Quasi 5000€ di spesa in 10gg, resort a 4 stelle, e succede questo. Anche le lenzuola, un cambio solo in 10 notti, e su nostra richiesta….
Le camere matrimoniali standard sono vista su altra palazzina e distanti dai servizi.

2026-08-22 via Nuitee
F
fatima-zahra solo_traveller fr
9
Pros:

Tout est très bien pensé, pour les petits comme pour les grands.
Les enfants ont adoré

2026-08-21 via Nuitee
N
Nerea couple es
10
2026-08-21 via Nuitee
E
Eduardo couple es
10
2026-08-20 via Nuitee
M
meliissa solo_traveller ie
7
2026-08-19 via Nuitee
B
Bahareh solo_traveller se
6
2026-08-18 via Nuitee
A
Adrijana couple es
10
2026-08-18 via Nuitee
B
Boutaina solo_traveller ma
10
Pros:

Personnel professionnel
Buffet varié ( on trouvait du poison chaque, car on pourvait pas manger la viande pas halal)
Chambre confortable avec une tres belle terrasse
L'emplacement de l’hotel est fabuleux
Le super marche de l’hotel

Cons:

Piscine pas assez grande
La course pour les transat
Menage pour les.chanbre à améliorer

2026-08-16 via Nuitee
F
Furbizzle solo_traveller nl
8
2026-08-16 via Nuitee
M
María Jesús family_with_children es
9
Excelente hotel en Puerto Rico
Pros:

Las habitaciones muy limpias y cómodas.

Cons:

En Agosto mucha gente en la piscina. Deberían tener aforo máximo.

2026-08-16 via Nuitee
J
Joana family_with_children pt
10
Relaxante , super voltaria
Pros:

Tudo , super recomendo
Bastante variedade de comida , tanto para adultos como para bebés

2026-08-13 via Nuitee
L
Laila couple ma
3
2026-08-13 via Nuitee
Álvaro couple es
10
2026-08-11 via Nuitee
S
Sandra family_with_children es
9
2026-08-09 via Nuitee
H
Hamza family_with_children ma
8
2026-08-09 via Nuitee
M
Monica family_with_children gb
8
Fantastic family holiday!
Pros:

Modern, clean, friendly staff and something for everyone (football, Pilates, baby pool, grown up pool, adult only pool, etc). Also free shuttle to a nearby beach which was a great day out!

Cons:

Not enough bars open at night time. Entertainment going and 20min lines waiting for drinks is silly.

2026-08-07 via Nuitee