Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Excellent food
Friendly staff
Spacious rooms
Cons:
Poor room service
Noise issues

Categories

Cleanliness
7.91
Room service was very bad, and floors were dirty, affecting the overall cleanliness.
Service
8.88
Service was mentioned as needing improvement, but staff was friendly and accommodating.
Location
9.42
Location was very good with pleasant views.
Room Quality
8.37
Rooms were spacious and cozy, although some reported noise issues.
Amenities
8.4
Great amenities like pools and activities, but some areas felt cramped.
Value for Money
8.66
Considered a bit overpriced, but quality overall justified the price for some.
Food and Beverage
9.41
Food quality was excellent with many options available.
Overall Experience
9.38
Overall a fantastic experience with many positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:53

Property Description

Luxurious Oceanfront Retreat
Servatur Puerto Azul, nestled on the cliffs between Amadores beaches, offers a fully renovated 4-star experience with stunning Atlantic Ocean views, perfect for families and couples.

Abundant Amenities
Enjoy five swimming pools, a solarium, multi-sports court, wellness center, gym, and various dining options. For the little ones, there's a splash area, Mini Club, playground, and entertaining activities.

Adults' Paradise
Indulge in the exclusive adults-only section with breathtaking infinity ocean views, ensuring a tranquil retreat. Unwind and savor the serenity.

Culinary Delights
Delight in diverse dining options at the main buffet restaurant with live cooking stations and vegetarian menus. Sip on cocktails and enjoy snacks at the pool bar all day long.

Experience the epitome of relaxation and luxury at Servatur Puerto Azul. Book now for an unforgettable getaway!

Important information:

All guests, including minors, must present official identification upon arrival. The only valid documents recognized are: DNI (National Identity Document), NIE (Foreigner Identification Number), or PASSPORT, in accordance with applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

American Express is not accepted as a method of payment.

Some facilities, services and schedules may be subject to change.

- On December 24th, half-board and all-inclusive reservations include a gala dinner.
- On December 25th, half-board and all-inclusive reservations include a special dinner.
- On 31st/12 a Gala is included for reservations in Half Board and All Inclusive.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Location

Guest Reviews

8.8
Based on 1032 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 9.41
Overall Experience: 9.38
D
David • couple • nl
7
Food amazing cleaning horrible
Pros:

Food is really good a lot to choose for everyone is something
Location is also nice

Cons:

Cleaning is really bad
The rooms smell like pee and the toilets of the hotel where verry dirty including poop paper on the ground
Cleaning left there hair and nails on our floor.

Entertaiment team was trying there best but was every 5 minutes yelling to the microphone with really hard music so for a relax stay it is not the place due the noice of them.

2026-09-19 • via Nuitee
B
Barbara • couple • hu
10
2026-09-19 • via Nuitee
S
Sasza36 • solo_traveller • de
10
Pros:

Das Essen und Trinken, der Ausblick, Zimmer, die Anlage und Ausstattungen. Personal und Animation Team

Cons:

An den Pools Geländer teils locker und vereinzeln Kacheln locker Verletzungs Gefahr, und kleine Reparaturen nötig an der Anlage oder Zimmer

2026-09-18 • via Nuitee
B
Børre Johan • couple • no
9
Pros:

God frokost og middag. Flott utsikt. Nytt og fint.

Cons:

Parasoll på balkongen.

2026-09-18 • via Nuitee
R
rumela • family_with_children • gb
9
Amazing family friendly hotel
Pros:

The facilities at the hotel were amazing, it's such a family friendly place, it has so much to do and the staff are brilliant. The pools are great, there are onsite slides for the young and older children, there are so many sunbeds that you will always find a space and there are drinks dispensers everywhere. The restaurant has so much seating and the variety of food is enormous. I thought because we have a halal diet and cannot eat the meat, the options available to us would be scarce, however, they have so many options that we did not miss the meat at all. I asked for the rooms to be next door to each other and although the hotel had so many guests at the time we stayed, they managed to accommodate my request which was such a relief. We had booked a car rental and I thought I saw somewhere that the parking was 15 euros per day and there was limited parking available so it would be on a first come first serve basis but not only was the car park free but we did not have any problems securing a space throughout our stay. The hotel has a spar onsite which is very handy too.

Cons:

Although the variety, amount and taste of the food was amazing, unfortunately, some of the food had alcohol in and it wasn't adequately labelled so we had to keep asking the chefs. They were very polite and were able to tell us the correct information straight away but when it gets busy, you have to wait a while to be able to ask someone. I found the hotel was so busy that it was difficult to get a space at the infinity pool which I did not manage to try out and although we were 'all inclusive', unfortunately, the gelato and cafe shop was not included unless we were 'all inclusive plus' guests.

2026-09-18 • via Nuitee
V
Vanessa • extended_group • es
9
2026-09-16 • via Nuitee
S
Stefan • solo_traveller • gb
8
2026-09-14 • via Nuitee
S
Sara • family_with_children • es
8
Fin de semana divertido
Pros:

La comida y zona amplia de piscina.

Cons:

La limpieza podría ser algo mejorable y que no hay fogones para cocinar al menos algo para los niños.

2026-09-13 • via Nuitee
A
Angharad • family_with_children • es
4
2026-09-13 • via Nuitee
A
Alexis • couple • es
8
2026-09-11 • via Nuitee
Z
Zurani Carolina • couple • es
9
Todo excelente, sobretodo su gran variedad de comidas y todas muy buenas.
2026-09-10 • via Nuitee
R
Ruben Semanas • solo_traveller • pt
7
Pros:

Hotel com boas comodidades e facilidades com um buffet muito bom e transfer para praia tambem.

Cons:

O All inclusive na realidade que o booking deixa reservar não inclui todas as bebidas do hotel. Quando chego ao hotel dou conta que existe o All inclusiv + e teria de fazer um upgrade nada barato. Quando no ato de reserva no booking a oferta máxima que deixa reservar é o all inclusive, deste modo o cliente pensa que está mesmo tudo incluido.

Bebidas que estavam à disposição deixam muito a desejar.

2026-09-10 • via Nuitee
A
andrea • solo_traveller • it
4
2026-09-07 • via Nuitee
G
GAURAV • family_with_children • gb
10
2026-09-07 • via Nuitee
G
Gerardo • couple • es
8
Genial
Pros:

La comida es brutal, lo mejor del hotel. Las instalaciones también están muy bien en cuanto a mantenimiento se refiere. También nos dimos un masaje y el trato fue inmejorable

Cons:

Muchas palomas en la zona del comedor de terraza, existen una jaulas que las atrapan sin dañarlas y luego una empresa autorizada las retira y de esa manera no aparecen durante una época. Algo que si mejoraría es la simpatía en algunas ocasiones de los trabajadores, echamos en falta más sonrisas

2026-09-06 • via Nuitee
S
SERGIO MANUEL • couple • es
9
Breve y Relajada Estancia en la que buscábamos descanso.
Pros:

Zona de Adultos. Comida y Vistas.

Cons:

Acceso al bloque de apartamentos.

2026-09-06 • via Nuitee
P
Paula • couple • es
7
Pros:

La comida sobretodo

Cons:

Pocas hamacas para mucha gente

2026-09-05 • via Nuitee
J
Jose • family_with_children • es
10
2026-09-04 • via Nuitee
E
Evan • couple • gb
10
2026-09-01 • via Nuitee
J
José Juan • solo_traveller • es
8
2026-09-01 • via Nuitee