Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Excellent food
Friendly staff
Spacious rooms
Cons:
Poor room service
Noise issues

Categories

Cleanliness
7.91
Room service was very bad, and floors were dirty, affecting the overall cleanliness.
Service
8.88
Service was mentioned as needing improvement, but staff was friendly and accommodating.
Location
9.42
Location was very good with pleasant views.
Room Quality
8.37
Rooms were spacious and cozy, although some reported noise issues.
Amenities
8.4
Great amenities like pools and activities, but some areas felt cramped.
Value for Money
8.66
Considered a bit overpriced, but quality overall justified the price for some.
Food and Beverage
9.41
Food quality was excellent with many options available.
Overall Experience
9.38
Overall a fantastic experience with many positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:53

Property Description

Luxurious Oceanfront Retreat
Servatur Puerto Azul, nestled on the cliffs between Amadores beaches, offers a fully renovated 4-star experience with stunning Atlantic Ocean views, perfect for families and couples.

Abundant Amenities
Enjoy five swimming pools, a solarium, multi-sports court, wellness center, gym, and various dining options. For the little ones, there's a splash area, Mini Club, playground, and entertaining activities.

Adults' Paradise
Indulge in the exclusive adults-only section with breathtaking infinity ocean views, ensuring a tranquil retreat. Unwind and savor the serenity.

Culinary Delights
Delight in diverse dining options at the main buffet restaurant with live cooking stations and vegetarian menus. Sip on cocktails and enjoy snacks at the pool bar all day long.

Experience the epitome of relaxation and luxury at Servatur Puerto Azul. Book now for an unforgettable getaway!

Important information:

All guests, including minors, must present official identification upon arrival. The only valid documents recognized are: DNI (National Identity Document), NIE (Foreigner Identification Number), or PASSPORT, in accordance with applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).

American Express is not accepted as a method of payment.

Some facilities, services and schedules may be subject to change.

- On December 24th, half-board and all-inclusive reservations include a gala dinner.
- On December 25th, half-board and all-inclusive reservations include a special dinner.
- On 31st/12 a Gala is included for reservations in Half Board and All Inclusive.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 958 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 9.41
Overall Experience: 9.38
J
josias • solo_traveller • es
10
2026-06-12 • via Nuitee
L
Leah • couple • ie
10
2026-06-10 • via Nuitee
V
vanesa • solo_traveller • es
10
2026-06-09 • via Nuitee
N
natalia • couple • es
10
2026-06-09 • via Nuitee
F
FloR • couple • es
10
Perfección
Pros:

La cena

Cons:

Me gustó todo

2026-06-08 • via Nuitee
Z
Zenaida • couple • es
10
Increíble
Pros:

Me gusto todo, sus instalaciones, la limpieza, el ambiente, el personal.

2026-06-08 • via Nuitee
M
M SOLEDAD • couple • es
7
Agradable
2026-06-07 • via Nuitee
S
San luis • solo_traveller • es
10
Pros:

Las verdad que me gusto todo no tengo queja alguna

2026-06-04 • via Nuitee
Y
yann • family_with_children • fr
8
2026-06-03 • via Nuitee
K
Kamila • solo_traveller • ie
10
Peaceful stay
Pros:

Great facilities overall, my room had everything I needed. Very helpful staff and good options for breakfast. I didn't go all inclusive so can't comment on that but the value was great.

Cons:

The cleaning was good but they didn't change my bed sheets once. Not even a pillowcase was changed and I stayed 5 nights in a hot weather. Maybe it's hotel's policy and being eco conscious but I had my sheets changed in cold climate destinations after a second night and it wasn't even needed. Here I felt it would be good to have at least a fresh pillowcase. I didn't find the pillows too comfy either. Otherwise my room was great.

2026-06-02 • via Nuitee
M
Mourine • couple • no
10
Fantastisk hotell. Skal komme hit flere ganger
Pros:

Hyggelig personelle, ren hotell, god mat og beliggenhet.

Cons:

Ingenting

2026-06-02 • via Nuitee
F
Francisco Javier • couple • es
10
2026-05-31 • via Nuitee
J
Jemimah • solo_traveller • es
7
2026-05-28 • via Nuitee
P
Pawel • family_with_children • no
10
2026-05-28 • via Nuitee
J
Jose Raul • family_with_children • es
9
Pros:

Está muy bien

Cons:

El todo incluido hay algunas cosas que no incluye

2026-05-27 • via Nuitee
L
Landa • family_with_children • no
9
Ryddig, oversiktlig, flotte rom og felles områder.
Pros:

Oversiktlig og perfekt med barn.

2026-05-26 • via Nuitee
J
Jose Israel • solo_traveller • es
8
2026-05-25 • via Nuitee
F
Fayna • couple • es
10
Pros:

Todo,pero el servicio es genial

2026-05-25 • via Nuitee
M
María Del Rocío • family_with_children • es
10
Pros:

En general, tanto las instalaciones como el personal hicieron que nuestra experiencia fuese de 10; el equipo de animación es increíble, nuestro niño disfrutó muchísimo en el mini club y nosotros los adultos también disfrutamos mucho de las actividades que se hacían en la piscina y en los shows. Sin duda repetiremos!!

Cons:

El suelo de la piscina y alrededores resbala una barbaridad!!!! Por favor, súper necesario que pongan algo para que no se de una situación peligrosa, principalmente en las escaleras para pasar de una zona a otra, con las bandas antideslizantes que ponen no es suficiente.
En la escalera de la zona de splash está el acceso al mini tobogán de los más pequeños, es muy peligrosa porque suben mojados para tirarse de nuevo al agua y queda todo empapado y resbala.

2026-05-24 • via Nuitee
C
Coraima • couple • es
10
2026-05-24 • via Nuitee