Mercure Lyon Est Chaponnay

Hotels
•
Mercure
8.6 (332 reviews)
565 rue Tony Garnier ZAC du Chapotin , Chaponnay , FR
+33 4 37 23 61 61

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.81
Cleaning was noted to have some issues with room cleanliness, as some guests reported dust and unclean bathrooms.
Service
9.28
Guests praised the friendliness and professionalism of the staff.
Location
8.82
Location is convenient but is near a busy road which may affect comfort.
Room Quality
8.27
Room quality was generally good, but some complaints about noise levels were mentioned.
Amenities
8.8
Amenities like the shower and large rooms were appreciated, though some guests expected more.
Value for Money
8.76
Guests felt they received good value, especially considering the quality of meals.
Food and Beverage
8.31
Food received general praise, but some guests felt the breakfast offerings could be improved.
Overall Experience
8.78
Most guests enjoyed their stay and would consider returning, with only minor complaints mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:11

Property Description

Modern Accommodations

Mercure Lyon Est Chaponnay offers contemporary air-conditioned rooms with HD TV, free WiFi, and a safety deposit box. The en suite bathrooms are equipped with a shower and a hairdryer for your convenience.

Delicious Dining Options

Indulge in seasonal cuisine at the on-site restaurant, crafted from fresh ingredients. Unwind with a drink at the lounge bar, complete with a billiards table, or relax on one of the two terraces available for guests.

Convenient Amenities

Benefit from private meeting rooms, a 24-hour reception, and free on-site parking during your stay. Enjoy a buffet breakfast in the restaurant or opt for a quick express breakfast at the bar until midday.

Book your stay at Mercure Lyon Est Chaponnay for a memorable experience!

Important information:

The restaurant is open from 12.00 to 14.00 and from 19.00 to 22.30. It is closed on Saturdays and Sundays.

Please note that children under 12 years old can enjoy breakfast for free.

When traveling with pets, please note that an extra charge of 15€ per pet, per stay applies.

Animal suppliment cost 15€ per night.

On our parking lot, we have some paying charging stations for electric vehicles.

Thank you for your understanding
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8.6
Based on 332 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
D
DULAC • solo_traveller • fr
10
EXCELLENT SÉJOUR
Pros:

L'emplacement de l'hôtel, de la chambre attribuée, surtout l'accueil du personnel étaient tout cet ensemble que j'ai apprécié. Le prix de 2 nuits avec petit déjeuner compris c'était formidable.

Cons:

Rien à dire.

2026-09-19 • via Nuitee
P
Plagnol C • solo_traveller • fr
8
2026-09-17 • via Nuitee
J
Jacques • solo_traveller • fr
8
Pros:

Commodités et petit déjeuner

2026-09-16 • via Nuitee
J
Jean-Pierre • couple • be
8
2026-09-16 • via Nuitee
A
ANABELLA • couple • es
8
2026-09-15 • via Nuitee
N
Nicole • extended_group • de
9
2026-09-11 • via Nuitee
I
isabelle • couple • fr
9
2026-09-10 • via Nuitee
A
Ariane • couple • fr
9
Pros:

Bien mais un peu cher

Cons:

Le prix

2026-09-09 • via Nuitee
C
chantal • couple • fr
9
Pros:

L'emplacement est très bien et le petit-déjeuner bien copieux et de bonne qualité

Cons:

Tout était très bien ce qui est dommage c'est l'environnement il faut reprendre la voiture ou un taxi pour faire une belle balade...ceci étant dit je le savais en réservant mon séjour

2026-09-07 • via Nuitee
S
Sandrine • family_with_children • fr
9
2026-09-07 • via Nuitee
C
Christian • solo_traveller • de
8
2026-09-06 • via Nuitee
G
Gilbert • couple • be
8
OK
Pros:

Vlotte bediening door het personeel.

Cons:

De geluidsisolatie die niet voldoet voor kamer 316.
Men hoort zeer goed het verkeer op de autosnelweg.

2026-09-02 • via Nuitee
F
Francoise • couple • fr
8
Parfait pour une étape
Pros:

La literie est parfaite

Cons:

Un peu vieillissant

2026-09-01 • via Nuitee
L
Liubomyr • solo_traveller • ua
10
2026-08-31 • via Nuitee
I
Isabelle • couple • fr
10
Génial je recommande vous ne serez pas déçu
Pros:

La propreté

Cons:

Rien

2026-08-30 • via Nuitee
J
Jean François • couple • fr
9
personnel très gentil séjour bien
Pros:

la chambre très bien agençée propre

Cons:

il y a toujours un problème avec le petit déjeuner manque de beaucoup ingrédients d'ailleurs certaines personnes ont montré leur mécontentement !!! la jeune femme qui servait était très sympa mais débordée (beaucoup de monde) mais des personnes se font un petit pique nique pour le midi !!! 6 oeufs durs pour 2 personnes ouah fromages charcuterie et oui pourquoi penser aux autres enfin question d'éducation ceci explique peut être celà . Ce petit déjeuner est vraiment à revoir

2026-08-30 • via Nuitee
M
Marcel • solo_traveller • lu
7
Pros:

Alles ok

Cons:

Badezimmer zu dunkel.

2026-08-29 • via Nuitee
F
Fabio • couple • ch
8
2026-08-27 • via Nuitee
M
Marc • couple • lu
10
2026-08-27 • via Nuitee
L
Lydia • couple • lu
7
2026-08-26 • via Nuitee