Holiday Inn Niagara Falls State Park Entry by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.6 (1326 reviews)
114 Buffalo Avenue , Niagara Falls , US
+1 716-285-2521

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Niagara Falls/State Park
Friendly, attentive staff and good service
Many guests reported clean, comfortable rooms
Convenient for walking to attractions
Cons:
Parking fees charged despite room rate; parking considered expensive
Pool issues (cold/not heated as advertised or dirty)
Room maintenance problems: noisy AC, shower issues, TVs/WiFi not working
Some cleanliness lapses reported (gnats, hair in tub)
Breakfast often not included and considered overpriced/limited

Categories

Cleanliness
7.2
Mixed reports: many guests praised cleanliness and described the property as very clean, but there are several serious cleanliness complaints (gnats, hair in tub, dirty pool, some rooms described as dirty).
Service
9.7
Generally excellent service: multiple mentions of friendly, attentive and professional staff, early check-in honored and prompt responses from staff; few staff complaints noted.
Location
9.8
Outstanding location repeatedly cited — proximity to Niagara Falls/State Park is the main positive highlighted across reviews.
Room Quality
7.2
Mixed room quality: some guests found rooms comfortable and spacious, while others reported dated rooms, noisy AC, shower issues, TV/WiFi failures and doors hard to operate.
Amenities
5.8
Amenities underperformed: pool issues (cold or dirty, not as advertised heated), extra parking charges, limited included conveniences; property described as somewhat dated.
Value for Money
5.5
Perceived poor value for some guests: complaints about being overpriced, extra fees (parking, incident fees), and paying for meals that many found expensive for the offering.
Food and Beverage
7
Mixed: several guests criticized breakfast as overpriced or limited, while a few reviews specifically praised the breakfast quality and variety.
Overall Experience
8.6
Mixed-to-positive overall: many guests enjoyed the location, friendly staff and clean rooms, but a notable minority had significant negative experiences (dirty pool, room maintenance and extra fees) affecting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodations
Experience comfort and convenience in our guest rooms equipped with modern amenities like a refrigerator, coffee maker, and flat-screen cable TV.

Exciting Entertainment Options
Enjoy access to our indoor pool, fitness centre, and The Great American Arcade for endless entertainment during your stay.

Delicious Dining Experience
Savor American dishes at the Anchor Bar Original Buffalo Chicken Wing Restaurant and unwind with a selection of beer, wine, and cocktails. Room service is also available for a cozy night in.

Book now to indulge in a memorable stay just steps away from the breathtaking Niagara Falls and popular attractions.

Important information:

Please note that breakfast-included rates offer a complimentary breakfast for 2 guests regardless of maximum occupancy.

Guests must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

7.6
Based on 1326 reviews
Cleanliness: 7.2
Service: 9.7
Location: 9.8
Room Quality: 7.2
Amenities: 5.8
Value for Money: 5.5
Food and Beverage: 7
Overall Experience: 8.6
G
Georhe • couple • us
7
Enjoyed the proximity to the state park. Staff was excellent. Did not enjoy our room.
Pros:

Did not eat breaKfast or lunch at hotel.

Cons:

Handicapped bathroom did not have any space for toiletries to be p,acex.

2026-10-25 • via Nuitee
M
Mohamed imran • family_with_children • us
8
2026-10-19 • via Nuitee
L
LIVIO • couple • it
7
2026-10-16 • via Nuitee
C
Corinne • couple • gb
8
Good location
Pros:

Good location

Cons:

Had to pay for parking despite staying at the hotel which seems unreasonable

2026-10-15 • via Nuitee
M
Muhammad • couple • ae
9
2026-10-13 • via Nuitee
H
Herbert • couple • at
8
tolles Hotel
Pros:

Zimmer sauber, Lage hervorragend

Cons:

es war alles in Ordnung

2026-10-13 • via Nuitee
X
Xingguo • solo_traveller • us
8
Pros:

Easy to parking, easy walk to fall

2026-10-12 • via Nuitee
M
Michael • couple • us
9
Wonderful.
Pros:

Everything is nice. Hotel staff is super friendly compared to a lot i have traveled. And we got in our room early too.

Cons:

Everything was fine.

2026-10-12 • via Nuitee
T
Tess • family_with_children • us
5
Pros:

The proximity to Niagara Falls state park was a pro to the trip.

Cons:

The pool was advertised as heated but it was so cold that my kids wouldn’t even get in. They’ll usually swim in anything, but the water was ice cold. That was one of the main reasons we booked this hotel was for the heated pool, so we were extremely disappointed about that.

2026-10-11 • via Nuitee
N
Nubia • extended_group • us
8
2026-10-08 • via Nuitee
R
Rodney • couple • us
8
2026-10-07 • via Nuitee
A
aquilino • extended_group • us
8
Pros:

La ubicacion

2026-09-19 • via Nuitee
S
Subas • family_with_children • us
1
2026-09-18 • via Nuitee
F
Farhan • family_with_children • ae
9
It was overall nice experience with family
Pros:

Location is very good

Cons:

Breakfast should be complimentary in the price

2026-09-13 • via Nuitee
V
Vaswani • extended_group • us
7
Pros:

Location to Niagara State Park

2026-09-10 • via Nuitee
R
Rowan • extended_group • us
1
Would never stay here again. Was completely overpriced.
Pros:

Location was great

Cons:

The tvs didn’t work. Would not connect to internet. WiFi didn’t work well. Shower made a loud squeaking noise and ac also made a loud noise. Shower head was coming out of the wall. Water pressure was awful

2026-09-09 • via Nuitee
H
Harishankar • solo_traveller • in
7
Pros:

Location close to the Naigara state park

Cons:

Doors in the room were hard to close and open.

2026-09-09 • via Nuitee
R
Ramesh • couple • us
9
Pros:

location

2026-09-07 • via Nuitee
J
Jesse • couple • us
1
The stay was horrible, I will never stay there again!
Pros:

Nothing

Cons:

The air conditioner didn’t work properly. The room was full of gnats. The pool was so dirty we couldn’t get in it.

2026-09-07 • via Nuitee
S
Sonam • family_with_children • us
10
Over all stay was awesome
Pros:

Proximity to the fall and cleanliness

Cons:

Bath tub sink water drinage wasn’t working properly

2026-09-07 • via Nuitee