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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Board games/puzzles
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Beachfront
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Special diet menus - on request
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Kid meals
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Pool with view
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Heated pool
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Indoor pool
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Outdoor furniture
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Wine/champagne
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Fruits
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Shallow end
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Tennis equipment
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Pet basket
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Stunning Seaside Location
Situated overlooking the picturesque Moray Firth, our hotel offers breathtaking views and serene gardens leading to the seashore.
Culinary Delights
Indulge in exquisite dining experiences at our award-winning Hickory Restaurant or enjoy a more relaxed meal at the Links Brasserie with stunning views of the Firth. Afternoon tea in our cozy lounge is also a delightful option.
Luxurious Accommodations
Experience spacious rooms, elegant decor, and modern amenities at the Golf View Hotel & Spa. Many rooms boast stunning sea views, while some even feature window seats for panoramic vistas of the Moray Firth and the enchanting Black Isle.
Ready to immerse yourself in luxury by the sea? Book your stay with us now!
For bookings over GBP 1000, the hotel may charge a deposit and apply a different cancelation policy.
Please note all spa treatments should be booked directly with the hotel prior to arrival.
Please note not all bedrooms include a bath, so if guests require a room with a bath, this must be requested. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
When booking up to 5 rooms or more per reservation, different policies and additional supplements may apply.
Please note that children 12 years and under can only access the leisure facilities between the hours of 8am and 9am, and 6pm and 7pm daily.
Please note that pets will incur an additional charge of GBP 25 per day.
A deposit may be required at the property.
Location
Guest Reviews
The hotel is beautiful and is set on the most stunning location on the shores of the Moray Firth
The staff in the restaurant had clearly not been trained properly and the customer service was very poor which is such a shame because if it had matched the quality of the building, the pool and the spa facilities, and the view, it would be the best hotel around by far. It really was 2 star service in a 4 star hotel.
Nice large room, comfy bed and spotless.
Lift was out of action which has been for months apparently but we were aware of the situation just before we travelled.
Breakfast was well organised on Day 1 but very poor on Day 2 and 3……..service was very slow (on both occasions asking several times for tea etc:). Buffet table was not replenished frequently….guests appearing with very little to choose from, having to constantly ask staff for items. Tables not cleared quickly enough…..guests put in the bar area instead and being told no tables available in conservatory when the tables could have been cleared sooner! Cooked breakfasts took a long time and got fed up waiting. Clearly not enough experienced staff on duty …..the hotel we were told was fully booked! Similar comments during dinner service….food nothing special.
Location
Spacious room
Two single beds pushed together to make a double. Nothing worse when this happens.
There were a few negative reviews online and we were very skeptical about what to expect, especially customer care
However, the staff were really trying their best and doing a good job to stay on top of things
Breakfast was very good, we had a deluxe room that could do with a change of carpet in the near future but everything else was very good
The snacks in the room were more than adequate so all in all, very happy
All the soaps and gels were organic and of top quality
The spa facilities have just been upgraded so absolutely nothing to fault with them
The water pressure in the room shower was poor which is a real shame
The main lift hasn’t been operational for 8 months now but because it is old and German, parts have been taking a long time to source
The EV charging has been decommissioned but is still listed on the website. That is misleading
They need more restaurant staff for the breakfast service because the current staff are run ragged
Location, clean and friendly
Attention to detail, broken mirror fixings in the bathroom. Toilet flush not working correctly.
No invoice available, had to request via booking.com
Good meals
Nice swimming pool
The room was clean and it had a lovely view. All the massage therapists were fantastic, the hotels only redeeming feature unfortunately.
Multiple things! They wouldn’t book us in the restaurant for dinner, despite there being numerous tables available. Bar staff had no idea how to make the requested cocktails and took about 20 minutes to do so. Reception staff were rude. Called from my room to ask a question about our prebooked spa day and was greeted with “is this important as I’m checking someone in”. Actually made me speechless, so rude and off hand. The spa day was complicated; half upstairs half down and nobody available to advise on where we were to go. The “thermal experience” is basically just a sauna that you share with anyone else who happens to be there, absolutely nothing special whatsoever. The cooked breakfast wasn’t pleasant. All the items had obviously been sitting under the hot plate for quite some time, nothing cooked to order. It really spoiled my 40th birthday, we paid over £800 all in for this hotel and spa and it was truly one of the worst hotels we have ever stayed in. Absolutely waste of money!
Very comfortable hotel in a beautiful location.
Bedrooms very well appointed and comfortable.
Staff friendly and helpful.
The food service is SO slow! I’ve stayed here several times and it’s always the same 😩😩
We choose to eat in other establishments in Nairn.
Perfect beachfront location, friendly staff, delicious breakfast, relaxing spa and comfy beds - everything you need for a restful stay!
Wonderful hotel in an exceptional location.
We love this hotel and this would absolutely not deter us from returning we do however feel service in the lounge could be improved.
Room was lovely and the viw to the sea was great. Pool/spa was very good. Food was good.
Lift was out of order and we were on the 3rd floor. We did get notification when booking but were unaware which floor we were on when booking. Not a problem for us but would have been if we had mobility issues. The third floor hot water pressure is poor, confirmed by previous reviews.
The breakfast was fantastic. Belle enjoyed her doggie sausage.
Nothing.
The hotel was really nice
The lift doesn’t work and that’s a big issue
Breakfast dinner excellent ,
It would have been nice to know that both lifts were broken . (The one to the rooms ,and the one to the spa area)
Location
No food available on evening arrival. No room service. Sent to another hotel for food by staff.
Breakfast service really poor due to lack of staff
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