One King West Hotel and Residence

Hotels
9 (10900 reviews)
1 King Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Exceptional service
Cons:
Cleaning issues
High parking fees
Room temperature issues

Categories

Cleanliness
8.08
Concerns about room cleanliness were expressed, particularly regarding stains and unclean aspects.
Service
9.55
Staff were frequently mentioned as helpful and professional.
Location
9.59
Many reviews praised the hotel's location.
Room Quality
8.54
Rooms were described positively, though some issues were mentioned regarding temperature and antiquity.
Amenities
9.07
Amenities received mixed feedback; some guests appreciated the gym and food options.
Value for Money
8.03
Some reviews indicated concerns about pricing relative to value.
Food and Beverage
9.58
Guests highly praised the food and beverage options available.
Overall Experience
9.55
Overall stays were often described as exceptional and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Historic Charm and Modern Elegance
Step back in time to 1914 at this downtown Toronto gem, where historic charm meets modern convenience. Explore nearby attractions like St. Lawrence Market and the Hockey Hall of Fame within minutes.

Thoughtful Amenities
Indulge in the comfort of well-equipped suites featuring microwaves, refrigerators, and coffeemakers. With separate living spaces, enjoy the luxury of distinct sleeping, dining, and working areas.

Convenience and Comfort
Stay fit at the on-site fitness centre or savor a meal at the hotel's restaurant and bar. With Roy Thomson Hall a short walk away and easy access to Billy Bishop Toronto City Airport, convenience meets luxury at One King West Hotel and Residence.

Ready to experience the perfect blend of history and modernity? Book your stay now at One King West Hotel and Residence!

Important information:

Minimum check in age is 18.

Please note, pets can be accommodated upon request for an additional CAD 100 per stay. Please contact the hotel directly for more information.

Hotel will be pre-authorizing your credit card prior to your arrival. A pre-authorization is a temporary hold placed on your credit card to ensure sufficient funds are available to cover your anticipated charges during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 67.80 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 10900 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.58
Overall Experience: 9.55
J
Julie solo_traveller ca
9
This was my first stay at One King West, but it won’t be my last.
Pros:

Clean, updated suite in a historical building. Great location. Nice gym facilities with a great view. Pleasant staff.

2026-05-23 via Nuitee
R
Russ couple us
10
Great stay
Pros:

Location, Location, Location

Cons:

Need more WiFi outlets

2026-05-23 via Nuitee
R
Rebekah couple us
10
We had an amazing stay
Pros:

Very convenient location for what we wanted to do. This was a very nice hotel as well. Staff was friendly and helpful.

Cons:

Nothing

2026-05-23 via Nuitee
W
Wissal couple fr
7
2026-05-23 via Nuitee
J
Julie couple us
7
Great location. Decent accommodation for the price. The bathroom towels were pitifully worn out and the bathroom baseb
Pros:

The location, lobby and coffee shop.

Cons:

The bath, hand and face towels desperately need to be replaced. They were worn thin. Also, a deep clean to bathroom floors and baseboards is needed, or a replacement.

2026-05-23 via Nuitee
R
Russ couple us
9
Very enjoyable- hope to be back
Pros:

Location, Location, Location

Cons:

Need more outlets

2026-05-22 via Nuitee
M
Marzena solo_traveller pl
10
2026-05-22 via Nuitee
M
Murad couple ca
7
2026-05-22 via Nuitee
S
Steven couple ca
9
Great location, comfortable stay
Pros:

Location next to the subway was great

Cons:

The heating at the time was on the warm side, the thermostat in the room was inaccurate by 4-5 degrees

2026-05-21 via Nuitee
C
Chrystal couple us
9
Wonderful hospitality, excellent location, decent price. Will stay here again, no contest.
Pros:

There are so many things we enjoyed during our stay here!
Location: central, downtown Toronto, directly connected to the PATH underground climate controlled pedestrian walkway system, and within a 30 minute walk to CN Tower, Ripleys Aquarium, Union Station, Hockey Hall of Fame, St Lawrence Market, Scotia Bank Arena, Rogers Centre, Berczy Park, City Hall, and countless options for shopping, dining and entertainment. This was a game changer!
Lobby: Beautiful, safe; costly valet parking is offered, but we didn't use it. Spot hero found us a garage around the corner for much cheaper.
Rooms: Two different styles from which to choose. Tower suites, which are more traditional style hotel rooms built in the newer tower, and Historic Suites, which offer an apartment-like stay built in the old bank building, some having a live/work area with mini kitchens and living rooms. We chose the Historic Superior Suite with an interior view. The windows in this room looked out onto inside walls, so there is minimal natural light in this room. It did include a relatively large living area and a kitchenette with a sink, dishwasher, and small stovetop. You have to ask for kitchen supplies like dish soap, but the hotel is happy to provide these upon request. The kitchen also had a Lavazza brand single cup coffee maker. The bathroom had both a shower and a large tub.
Amenities: We didn't have time to use the fitness center, but we visited it and found it to be adequate. There are separate women's and men's saunas, and one large jacuzzi hot tub that is very generic. There are two restaurants on the property; Teller's Bistro in the lobby, and Daily Ritual Cafe, which offers common cafe items like coffee and pastries. There was a small expanded breakfast menu available at the time we visited.
Hospitality: exceptional! Staff was very friendly and eager to accommodate. Text communication is available, & hotel is very responsive.

Cons:

Bathroom in the Historic Superior Suite could use a remodel. We found the large tub to be useless for us personally. It took up a huge amount of space that could have been better utilized. I found myself missing counterspace in the bathroom, and I hit my elbows off the wall when trying to dry my hair in the mirror. This is my only complaint, though, and it is being nitpicky! Everything else about the hotel was fantastic.

2026-05-21 via Nuitee
P
peterdE957CQ Couples Windsor, Ontario
10
Great Location
Pros:

Check in was easy and efficient. Valet parking was also very convenient. Rooms were clean and spacious and staff was very helpful. The location was perfect and access to the Path Underground system made avoiding bad weather a joy.

2026-05-20 via Tripadvisor
X
X9277MCjayn Couples Grimsby, Ontario
10
Everything was excellent!
Pros:

Everything was excellent! the room and the view were spectacular to say the least. The staff were extremely friendly and courteous. The atmosphere and the bar were warm and inviting.
Very friendly environment.

2026-05-20 via Tripadvisor
L
Lisa solo_traveller ca
8
2026-05-20 via Nuitee
K
Khalid couple ca
6
2026-05-20 via Nuitee
N
Nicholas solo_traveller ca
8
2026-05-19 via Nuitee
A
Alexey couple ca
10
2026-05-19 via Nuitee
R
Randa family_with_children ca
10
2026-05-19 via Nuitee
M
michel solo_traveller ca
10
Retournera la la prochaine fois
Pros:

Très bien situé vraiment satisfait près de tous et excellent service Vallet parking ça coche !!!
Suite très pratique et service 5 étoiles !!!

Cons:

Rien

2026-05-19 via Nuitee
V
V couple ca
9
2026-05-18 via Nuitee
W
Wade solo_traveller ca
9
Pros:

Location / value for money

Cons:

Need better wine glasses and mugs for tea

2026-05-18 via Nuitee