One King West Hotel and Residence

Hotels
9 (10933 reviews)
1 King Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Exceptional service
Cons:
Cleaning issues
High parking fees
Room temperature issues

Categories

Cleanliness
8.08
Concerns about room cleanliness were expressed, particularly regarding stains and unclean aspects.
Service
9.55
Staff were frequently mentioned as helpful and professional.
Location
9.59
Many reviews praised the hotel's location.
Room Quality
8.54
Rooms were described positively, though some issues were mentioned regarding temperature and antiquity.
Amenities
9.07
Amenities received mixed feedback; some guests appreciated the gym and food options.
Value for Money
8.03
Some reviews indicated concerns about pricing relative to value.
Food and Beverage
9.58
Guests highly praised the food and beverage options available.
Overall Experience
9.55
Overall stays were often described as exceptional and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:43

Property Description

Historic Charm and Modern Elegance
Step back in time to 1914 at this downtown Toronto gem, where historic charm meets modern convenience. Explore nearby attractions like St. Lawrence Market and the Hockey Hall of Fame within minutes.

Thoughtful Amenities
Indulge in the comfort of well-equipped suites featuring microwaves, refrigerators, and coffeemakers. With separate living spaces, enjoy the luxury of distinct sleeping, dining, and working areas.

Convenience and Comfort
Stay fit at the on-site fitness centre or savor a meal at the hotel's restaurant and bar. With Roy Thomson Hall a short walk away and easy access to Billy Bishop Toronto City Airport, convenience meets luxury at One King West Hotel and Residence.

Ready to experience the perfect blend of history and modernity? Book your stay now at One King West Hotel and Residence!

Important information:

Minimum check in age is 18.

Please note, pets can be accommodated upon request for an additional CAD 100 per stay. Please contact the hotel directly for more information.

Hotel will be pre-authorizing your credit card prior to your arrival. A pre-authorization is a temporary hold placed on your credit card to ensure sufficient funds are available to cover your anticipated charges during your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 67.80 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 10933 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.58
Overall Experience: 9.55
C
Carolyn solo_traveller us
9
2026-06-13 via Nuitee
L
Leah couple ca
8
2026-06-13 via Nuitee
T
Tyrone couple us
6
Pros:

Staff was very frindly and helpful. I love the kitchen, having the ability to reheat or cook food and do my own laundry.

Cons:

In the historic part of the hotel, the AC was turned off and the hallways. A very humid walking to my room. Mold, in the corner of the shower. The way the carpet smell in the room. The hot tub temperature not Hot. Was about 90 degree. When I got my car back after checking out , I Was a quarter tank low. The next time I will remember to take a picture of the odometer and gas level.

2026-06-12 via Nuitee
P
Paul solo_traveller gb
7
2026-06-12 via Nuitee
S
SJP26 extended_group gb
6
Great location, hotel is a bit dated
Pros:

No breakfast provided

Cons:

Room was a bit tired and bathroom was small

2026-06-12 via Nuitee
J
Jamilynn couple ca
10
Pros:

Emplacement et toutes les commodités à disposition.

Cons:

Aucune vue de la chambre, il était difficile de savoir quelle température il faisait dehors.

2026-06-12 via Nuitee
D
Darcie couple us
8
Nice Stay Near Union Station
Pros:

It was in a fairly easy location for access to Union station either by walk or subway. The facilities overall were nice. Clean, but not ridiculously clean and could use a bit more deep clean for the price this hotel was. The beds were comfortable and the room was very spacious.

Cons:

The lobby was very loud and party like at an 11:30 pm or so arrival.

2026-06-12 via Nuitee
L
loretta couple gb
7
2026-06-12 via Nuitee
V
Vivek couple in
9
2026-06-11 via Nuitee
F
FRANCISCA IGNACIA couple cl
10
2026-06-11 via Nuitee
R
Ramage family_with_children ca
8
2026-06-11 via Nuitee
H
Henriette couple nl
9
Goede plek om Toronto (wat een leuke stad is) te ontdekken,
Pros:

Ligging, mooi uitzicht. Vraag tegen betaling naar een hoge Lake view kamer. Wij zaten op verdieping 38.

Cons:

Bar in de lobby was niet echt uitnodigend. Als je in de ochtend het balie personeel begroeten kreeg je geen antwoord. Jammer ze zijn toch het visitekaartje,

2026-06-11 via Nuitee
J
Jane Day couple gb
9
Perfect location to explore Toronto and close to the subway for getting the train from the airport
Pros:

Perfect location to explore Toronto and very close to the subway for getting the train from the airport. The hotel facilities were good with an excellent coffee shop next door. The room was spacious and comfy and nice and quiet. All the reception team were very friendly and helpful

2026-06-10 via Nuitee
H
HARUYUKI couple jp
7
最寄りの地下鉄、空港線等交通機関とのアクセス良好な点が良かった。
Pros:

ロケーション、キッチン設備の充実、カプセル抽出タイプのコーヒーの備え付け

Cons:

眺望(建物の吹き抜け部に面しており窓からはコンクリートの壁しか見えない)、その点を考慮すると宿泊費が高く感じる。

2026-06-10 via Nuitee
J
Jürgen couple de
8
Zwei angenehme Nächte mitten in der Stadt.
Pros:

Servicepersonal, Lage,

2026-06-10 via Nuitee
A
Alexander couple us
10
Amazing stay and would rebook here if I ever come to Toronto again! Staff was super friendly and helpful and helped us w
Pros:

Staff is super friendly and helpful!

2026-06-10 via Nuitee
N
Nenad extended_group hr
5
Pros:

ljubazno osoblje prilikom check-in.

Cons:

dobivena soba je bila na 16 katu a teretana na 17. , u sobi 1606 se je čula strašna buka bacanja utega kroz cijeli period boravka . U 9h u jutro su se čuli građevinski radovi što nije bilo ugodno. Doručak nije uključen u cijenu. Parking hotela je skuplji od susjednog parkinga pa je dodatna manevra sa autom i stvarima.

2026-06-10 via Nuitee
K
Karolina couple ca
10
I will ALWAYS book this hotel. This was my third stay there and the staff is just wonderful!
Pros:

Walking distance to EVERYTHING!!!

2026-06-09 via Nuitee
A
Alfons family_with_children de
9
2026-06-09 via Nuitee
M
Mariana family_with_children pe
10
Pros:

Vista espectacular y excelente ubicación.

2026-06-09 via Nuitee