The Pierre, A Taj Hotel, New York

Hotels
•
The Indian Hotels Co Ltd
9 (1405 reviews)
Two East 61st Street at 5th Avenue , New York , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious food
Cons:
High prices
Noise issues
Inconsistent service during busy times

Categories

Cleanliness
8.96
The cleanliness was praised as 10/10 in one review, but overall sentiment varied.
Service
9.43
Staff were described as amazing, helpful, and friendly across multiple reviews.
Location
9.47
Location was often highlighted as excellent and perfect for visitors.
Room Quality
8.92
Many reviews mentioned comfortable rooms, but there were concerns about noise in some instances.
Amenities
8.45
Some reviews indicated amenities were standard but had issues, impacting the score.
Value for Money
8.41
Concerns over price and value were raised, especially with complaints about specific charges.
Food and Beverage
8.96
Food quality was repeatedly praised, contributing positively to overall sentiment.
Overall Experience
9.43
Guests expressed delight with their experience, particularly around the holiday season.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:01

Property Description

Luxurious White Glove Service

The Pierre, A Taj Hotel, stands majestically across from Central Park, offering guests a taste of white glove luxury service. With its iconic copper mansard roof gracing the New York City skyline, this hotel is a beacon of sophistication and elegance.

Exquisite Dining and Entertainment

Indulge in the culinary delights at Perrine, the hotel's restaurant, serving up seasonal modern American cuisine and daily specials inspired by Pierre's culinary classics. For a more laid-back experience, head to Two E, the bar/lounge, for traditional afternoon tea and live jazz nights.

Family-Friendly Amenities and Exclusive Experiences

Young travelers are in for a treat at The Pierre, with a range of child-friendly amenities including special treats, movies, toys, and museum passes on demand. The hotel's proximity to the Central Park Zoo and Museum Mile makes it an ideal choice for families seeking unforgettable experiences.

Experience luxury and charm at The Pierre, A Taj Hotel – book your stay now to immerse yourself in unparalleled hospitality and sophistication.

Important information:

Please note that the "Breakfast Included" package includes continental breakfast for 2 people at Perrine Restaurant only. Additional guests in the same room will need to buy breakfast separately.

The resort fee includes the following:
- Wireless high speed Internet for up to 5 devices
- Morning coffee, tea and pastry service in the lobby
- Bottled waters daily at turndown
- Unlimited local and domestic long distance phone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 36.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 92
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 12
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 1405 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
M
Mounia • solo_traveller • es
9
2026-05-30 • via Nuitee
J
James • solo_traveller • us
10
2026-05-30 • via Nuitee
D
Daniela • couple • br
10
Pros:

Tudo

2026-05-26 • via Nuitee
R
Roberto • couple • ch
9
2026-05-25 • via Nuitee
S
silvia • family_with_children • it
8
Pros:

I bagni sono nuovi mentre le camere andrebbero rinfrescate levando la moquette

Cons:

le camere un po' datatati

2026-05-25 • via Nuitee
L
Liu • solo_traveller • hk
8
2026-05-20 • via Nuitee
H
Hannah • couple • at
10
We will be back
Pros:

Great location and staff was very friendly. Pedro, the head of security was great to talk to.

2026-05-20 • via Nuitee
L
L2081JUlauram • Couples
10
A perfect hotel.
Pros:

Perfect hotel. The front desk was wonderful. The restaurant consistently delicious. The people always kind and helpful. The location was excellent. Our American Express upgrade was not only honored, but we were upgraded a few levels above the requisite into a gorgeous suite. Again, a perfect experience. The Pierre will always be our home away from home.

2026-05-11 • via Tripadvisor
H
Hector • couple • mx
10
2026-05-11 • via Nuitee
C
Cheryl • family_with_children • gb
10
Excellent hotel, we plan to stay again as soon as we can
Pros:

The location was fantastic and the staff super friendly. The whole hotel was very beautiful

Cons:

Nothing

2026-05-10 • via Nuitee
F
Frances Emmons-Anastasi • solo_traveller • us
10
First time Guest now a Forever Guest
Pros:

Location fabulous
Hotel fabulous
Staff excellent
Room Amazing

Cons:

There was NOTHING about it I didn't like

2026-05-08 • via Nuitee
A
agY5792AJ • Solo travel
6
Winter at the Pierre
Pros:

The location was perfect. The room and bathroom were both a good size. The atmosphere was okay, although the staff were not particularly friendly on arrival. The people checking in next to me were offered water, while I was not, which suggests inconsistent service and a lack of attention to detail.

The room was not the cleanest, and the bathroom was filthy. I complained about the bathroom, but the woman who was apparently the front desk manager was dismissive. I ended up showing her photos on my phone of the disgusting shower head and the colour of my disinfectant wipe after removing some of the mould. I was told it would be resolved while I was out, but it wasn’t.

Housekeeping returned and said it had been cleaned, yet it was still dirty, so I had to take baths for the rest of my stay. A more senior manager later called me and offered a dining credit; her tone and attitude were far more professional than those at the front desk.

The front desk staff and housekeeping’s cleaning have made me question whether I would return.

2026-05-02 • via Tripadvisor
M
Mariapia • solo_traveller • it
10
2026-05-01 • via Nuitee
J
Jose Miguel • couple • es
8
2026-04-27 • via Nuitee
P
Pallavi • extended_group • gb
6
Pros:

Location

Cons:

Housekeeping sucks. Empty vase in the room with no flowers, no turn down service until we complained, they forgot to give us bath robes until the last day!

2026-04-24 • via Nuitee
R
robert • couple • gb
10
Highly recommend
Pros:

Lovely and helpful staff.

Cons:

Bathrooms very small

2026-04-22 • via Nuitee
J
jingjing_an • Friends getaway
10
Stay here while you still can (before it’s gone like the Plaza Athenee)!
Pros:

Staying here has made me want to try the other classic, dying, institutional New York hotels. It has so much personality. It’s large, clean, and incredibly comfortable. The staff are service-oriented yet idiosyncratic dinosaurs. (Not that I’d want them to be any different!) There are elevator attendants! There’s a Bose CD player in the room, but no bluetooth (at least I couldn’t figure out how to). It’s a time capsule. We’re lucky it’s still available to the public. Don’t stay at the Carlyle, bc they’re good at marketing and will be there. This place, I’m not so sure. Again, huge rooms that are clean (twice per day room service) and beautiful. Attention to details like fresh Cala Lillies in the cafe. Can’t ask for more!

2026-04-17 • via Tripadvisor
M
martina • couple • hr
10
2026-04-16 • via Nuitee
C
C8161NIcristinak • Family
2
It was the worst
Pros:

I cut my 5 night stays down to 1 and nobody cared to ask why. In fact, nobody seemed to care that we were there at all. The room was completely inadequate for a suite in a hotel that calls itself luxury, with wallpaper peeling off the walls and drapes falling apart. I got charged more per night than my original booking and them some breakfast we never had and when I emailed to enquire about it, I received the most AI generated answer possible. I don't think I've ever had such a horrendous experience at a hotel at this price! Truly awful

2026-04-14 • via Tripadvisor
C
Carolina • extended_group • in
9
2026-04-14 • via Nuitee