Mantra on View

Hotels
•
Mantra
7.2 (8884 reviews)
22 View Avenue , Gold Coast , au

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff (many mentions)
Spacious rooms with good views
Good value/price for location
Positive breakfast experiences reported
Cons:
Poor cleanliness and inconsistent housekeeping
Noise and poor soundproofing between rooms
Old furnishings and bathroom in need of renovation
Missing or falsely advertised amenities (no pool/spa, no microwave/toaster/dishes)
Expensive or inconvenient parking / no lift to car park

Categories

Cleanliness
5
Multiple reviews cite poor cleaning: dust, uncleaned rooms, peanuts on the floor, dirty bedside tables and inconsistent daily servicing; cleanliness is a clear weakness.
Service
8.5
Service is generally positive in several reviews noting kind, helpful and accommodating staff, though a few guests reported indifferent staff treatment.
Location
9.2
Location is repeatedly praised as central, close to everything, convenient for beach, restaurants and attractions — a strong asset.
Room Quality
6
Rooms are described as spacious and with good views but suffer from old furnishings, bathroom issues, poor soundproofing and occasional maintenance problems.
Amenities
5.5
Several complaints about missing or advertised amenities (no pool/spa, no microwave/toaster/dishes), parking difficulties and lack of lift to car park; amenities underdeliver for expectations.
Value for Money
8
Multiple guests explicitly note the hotel is good value or great price for location; value perception is generally positive despite some condition issues.
Food and Beverage
7.5
Breakfast is praised in a number of reviews as amazing or good, though others noted no breakfast option — overall F&B is positive but inconsistent.
Overall Experience
7.9
Mixed overall: many enjoyed location, view and friendly staff and would stay again, while cleanliness, noise and amenity failures left others disappointed; overall stays lean positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:43

Property Description

Luxurious Accommodation with Stunning Views
This modern 4.5-star hotel in Surfers Paradise offers comfortable rooms with private balconies showcasing breathtaking views of the Pacific Ocean and Surfers Paradise. Choose from a king bed or 2 double beds for a restful stay.

Relaxation and Fitness Options
Indulge in a rejuvenating day spa experience or stay active at the on-site fitness centre. Whether you prefer unwinding or working out, this hotel caters to your needs.

Convenient Dining and Event Spaces
Start your day with a delicious buffet breakfast at NOSH Pan Asian. With modern conference facilities spread over 2 levels, hosting events of any scale is effortless at Mantra on View Hotel.

Book your stay now to experience luxury and convenience at its best!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. Please note that this property has a 'No Party Policy'. Parking is available at the adjacent public carpark which has a height restriction of 1.9m at additional charge. When booking 3 rooms or more different policies and additional supplements may apply.
Guests may experience disturbance from nearby Cali Beach Club, operating on weekends.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Location

Guest Reviews

7.2
Based on 8884 reviews
Cleanliness: 5
Service: 8.5
Location: 9.2
Room Quality: 6
Amenities: 5.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 7.9
C
Carole • family_with_children • us
8
2026-08-29 • via Nuitee
G
Greg • solo_traveller • au
7
2026-08-27 • via Nuitee
D
D'Silva • couple • nz
9
I had a really pleasant day and would certainly return
Pros:

Centrally locate staff was extremely helpful.

2026-08-27 • via Nuitee
D
Devic • couple • nc
7
Bon séjour satisfaite
Pros:

Petit déjeuner excellent et copieux choix variés

Cons:

La vétusté des chambres, un petit rafraîchissement des équipements (placards, portes),

2026-08-27 • via Nuitee
N
NAIN SINGH • solo_traveller • au
8
2026-08-26 • via Nuitee
M
McFarlane • solo_traveller • au
9
Overall, great stay.
Pros:

Great room size. Excellent bathroom. 2 large beds.

Cons:

Room service for food. No Dinner options in house.

2026-08-26 • via Nuitee
A
Aileen • couple • au
8
The hotel was immaculate and Breakfast next day was delicious. Will definately be back!!
Pros:

Room was very comfortable and view was amazing!!

Cons:

No pool

2026-08-25 • via Nuitee
V
Vivie • solo_traveller • au
8
Pros:

The location was great with Ocean and city views.

Cons:

No Pool, Gym too small, cleaning around the hotel.

2026-08-25 • via Nuitee
S
Serafino • couple • au
7
Pros:

Just an overnight stay, pick Mantra as it consistently delivers.

2026-08-24 • via Nuitee
S
Sue • extended_group • au
6
Would not stay again.
Pros:

Location view and check in.

Cons:

Parking no lift too many stairs for luggage.
Bed was uncomfortable and when a mattress topper was requested was told no.
Kettle lid not working.
water divertor from bath too shower did not work properly and very difficult too work at all. Bath too shallow.
Iron was poor and didnt iron properly. No proper quilt or blanket on the bed. Coffee expensive $9.10

2026-08-24 • via Nuitee
J
Jo • couple • au
1
Fully paid booking refused despite prior notice and written confirmation of the name change.
Cons:

Extremely disappointing experience. After a sudden family tragedy required me to fly interstate, I contacted the property in advance and, following reception’s instructions, changed our fully paid booking into my partner’s name through Booking.com.

When he arrived, he presented identification, a valid credit card and an email from Booking.com confirming that the reservation had been changed from my name to his. Despite this clear evidence that he was authorised to use the booking, he was turned away because he could not produce the original credit card used six months earlier—which had since been cancelled due to fraudulent activity.

No alternative verification process or reasonable solution was offered. Although a full refund was eventually approved, we did not want a refund; we wanted the accommodation we had booked and paid for more than six months earlier. The room had been chosen specifically for the Gold Coast Airshow, and we had paid extra for an ocean-view room so my partner could watch the show.

After driving from Brisbane to the Gold Coast, he was refused entry and had to drive back to Brisbane. The rigid application of this policy, without compassion or discretion added considerable distress to an already devastating day. This policy, and the way it was applied, warrant serious review.

2026-08-24 • via Nuitee
D
Dr Peter • solo_traveller • au
10
2026-08-23 • via Nuitee
S
Samara • couple • au
10
2026-08-23 • via Nuitee
E
Elizabeth • couple • au
8
Great location great view of the ocean and central to everything
Pros:

The view from our tomm was amazing!!

Cons:

Having to pay for parking

2026-08-23 • via Nuitee
I
Ian • couple • au
7
2026-08-22 • via Nuitee
N
Nicholas • solo_traveller • au
1
Pros:

Policies unclear and took money without receiving services.

Cons:

All of it.

2026-08-21 • via Nuitee
S
Sarah • solo_traveller • au
8
2026-08-21 • via Nuitee
W
Wayne • couple • au
6
Close to restaurants and beach
Pros:

Nice view

Cons:

Paying for for parking

2026-08-21 • via Nuitee
J
Jessica • couple • au
9
Great facilities in the heart of surfers at a good price. Good for travellers who are planning on going out at night as
Pros:

Super convenient location right in the heart of surfers. 5 minute walk into town, food and cafes nearby. Nice staff and easy check in and check out

Cons:

It’s right next to cali beach club which are open I think Friday and Saturday’s, so it’s pretty loud at night. It was good for us though since we were going out partying, but if you are looking for somewhere quiet this might not be for you.

2026-08-21 • via Nuitee
C
Cherish • solo_traveller • au
8
2026-08-20 • via Nuitee