Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful hotel
Cons:
Breakfast options limited
Cleanliness issues noted

Categories

Cleanliness
8.54
Some reviewers mentioned cleanliness as a priority, but there were complaints about dust in certain areas.
Service
9.98
Overall, guests praised the friendly and accommodating staff consistently throughout the reviews.
Location
10
Multiple reviews highlighted the prime location for sightseeing and dining as a major advantage.
Room Quality
9.25
Guests enjoyed the beautiful rooms, particularly praising the spacious and well-equipped bathrooms.
Amenities
8.53
While some amenities were appreciated, there were suggestions for improvement in breakfast options.
Value for Money
8.99
Overall perception of value is favorable, given the service and location, though some expect more from breakfast.
Food and Beverage
8.54
Breakfast received mixed reviews with some guests desiring a more refined experience.
Overall Experience
9.74
Majority of guests had a wonderful stay, highlighting their intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:39

Property Description

Historic Charm and Luxury Accommodation
Step back in time at Hotel Bernini Palace, housed in a stunning 15th-century building just minutes away from iconic Florence landmarks. Indulge in the opulence of antique furniture and Murano-glass chandeliers in our rooms, each uniquely designed to offer a glimpse into Renaissance Florence.

Modern Comforts and Elegant Design
Relish in the blend of classic and contemporary with amenities like satellite flat-screen TVs, air conditioning, and minibars in every room. Whether you prefer a classic or Renaissance-style decor, our rooms cater to your every comfort while providing free Wi-Fi for your convenience.

Culinary Delights and Scenic Views
Savor delectable national and international cuisine at La Chiostrina Restaurant, unwind with expertly crafted cocktails at the lounge bar, and start your day with a sumptuous buffet breakfast. Don't forget to take in the breathtaking panoramic views from our terrace, the perfect backdrop for unforgettable moments.

Book your stay at Hotel Bernini Palace and immerse yourself in the beauty of Florence's past and present.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply. Please note this is the latest updated version of the group policy.

Important Notice – Elevator Modernization Work
Please be advised that from February 2 to April 30, 2026, scheduled work will be carried out to upgrade and modernize the elevator systems. During this period, the service may not operate at full efficiency.
On February 2 and 3, 2026, all elevators will be out of service from 9:00 a.m. to 5:00 p.m.
For the remainder of the period, only a reduced number of elevators will be in operation.
We sincerely apologize for any inconvenience and thank you for your understanding as we work to improve your future experience with us.

Avviso Importante – Lavori di Ammodernamento degli Ascensori
Vi informiamo che dal 2 febbraio al 30 aprile 2026 verranno effettuati lavori programmati di adeguamento e ammodernamento degli impianti ascensori. Durante questo periodo il servizio potrebbe non operare a piena efficienza.
Nei giorni 2 e 3 febbraio 2026, tutti gli ascensori saranno fuori servizio dalle 9:00 alle 17:00.
Per il resto del periodo, il numero di ascensori funzionanti sarà solo ridotto.
Ci scusiamo sinceramente per eventuali disagi e vi ringraziamo per la comprensione mentre lavoriamo per migliorare la vostra futura esperienza presso di noi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 45 per day.

Location

Guest Reviews

9.2
Based on 1564 reviews
Cleanliness: 8.54
Service: 9.98
Location: 10
Room Quality: 9.25
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.74
M
Manssur couple br
8
2026-07-23 via Nuitee
I
Ievgeniia couple ae
9
2026-07-23 via Nuitee
E
Emilia solo_traveller us
10
Pros:

Beautiful property, friendly stuff , amazing service and food. Perfect location.

2026-07-19 via Nuitee
C
chopp couple us
9
2026-07-17 via Nuitee
W
William couple gb
9
Great stay in an elegant hotel
Pros:

Lovely elegant hotel in a historic building, perfectly situated to explore all that Florence has to offer.

Cons:

Nothing

2026-07-15 via Nuitee
M
MAGALI couple fr
10
2026-07-15 via Nuitee
M
Mihaela couple ro
10
2026-07-14 via Nuitee
3
37leer Couples London, England
10
Great location and restaurant
Pros:

Excellent location and staff. Restaurant great food and service, very well priced for a 5 star hotel. If staying in the hotel dont be put of by the breakfast (not very good) try the restaurant. Good size rooms, very comfortable.

2026-07-12 via Tripadvisor
J
JAN solo_traveller be
10
Pros:

Nice entorior

2026-07-11 via Nuitee
M
Marian solo_traveller ie
7
2026-07-10 via Nuitee
C
Claudia family_with_children sv
3
Great location, bad service, not a good stay
Pros:

The bell boys were very nice and location was great

Cons:

The breakfast was so so… the rest was bad. There are stairs to go to every room so it was difficult to reach. The beds were regular, the pillows bad, the A/C BAD
My daughters room had the A/C not working and they denied to change the room without charging extra.

2026-07-07 via Nuitee
G
Gregory couple us
9
2026-07-03 via Nuitee
6
658harveyc Couples
10
Perfect location
Pros:

Perfect location. Very attractive staff. Very comfortable and very quite. Excellent bedding and bathroom amenities. Great breakfast

2026-07-02 via Tripadvisor
M
Margaret couple gb
10
Beautiful hotel in excellent location with friendly, welcoming staff. Hope to return soon
Pros:

Beautiful property in an excellent location. So easy to walk to all the sight. Frederico was extremely helpful and recommended some amazing local restaurants.

Cons:

No swimming pool

2026-07-01 via Nuitee
L
L6811RLcaroled Couples
6
Expectations not met entirely
Pros:

Great location. Beautiful hotel. Room is nice and quiet considering it being in a busy area. Clean.
There can be improvement in housekeeping with providing sufficient towels at times. Requests made for ironing shirts were met but with (English) communication difficulties.
Breakfast buffet was not very inspiring, it was not quite 5 stars. The staff generally are polite. Need friendlier staff especially in breakfast room.
Our car pick up to airport was 15 minutes late with only explanation given but no apologies at the time. We received an email apology and a refund of that car trip afterwards. I can accept that.
It is a shame with some negative experiences because the hotel is actually very classically beautiful.

2026-06-28 via Tripadvisor
R
Richard solo_traveller us
10
2026-06-28 via Nuitee
C
Carole couple gb
6
I will not return to this hotel.
Pros:

Room is nice.
Breakfast was very uninspiring and not really a 5 star hotel standard.
Location of hotel is ideal.

Cons:

Staff are not good with English, therefore communication is a problem at times.
Staff at breakfast room look gloomy with no smiles, they are obviously not trained to understand that they are the first people who guests will be seeing, that they need to be more welcoming and friendly.
Car was booked to pick us up at hotel to go to airport, driver was 15 minutes late. There was a traffic accident he was stuck in but he should have aimed for early arrival by 15 minutes anyway, especially if the trip was to catch a flight. No apologies from reception staff, only explanation.

2026-06-27 via Nuitee
C
Canveypete Couples
10
Luxury hotel in excellent location
Pros:

The Bernini Palace is a luxury hotel perfectly located in the heart of Florence with numerous restaurants and bars in easy walking distance of the hotel. All the main attractions are a short distance from the hotel.The hotel offers a comprehensive buffet breakfast catering to all taste’s with friendly and efficient staff in attendance. The hotel has an excellent bar serving a wide range of drinks and a restaurant offering a fine dining experience.The concierge service is excellent in arranging museum visits and restaurant bookings and is worthwhile contacting before your visit.

2026-06-25 via Tripadvisor
O
O9046UStinar Family
2
Needs some work to live up to 5 star expectations
Pros:

It is old and I mean old. Dark and depressing. No satellite TV. Rough linens and hard towels. And the staff were not particularly nice. Very disappointed and not up to par for the price we paid for a supposed 5 star hotel. Very very disappointed.

2026-06-23 via Tripadvisor
P
Peter couple gb
10
Luxury hotel in a perfect location
Pros:

Excellent location near to the Uffizi museum and Ponte Vecchio bridge numerous restaurants and bars in easy walking distance from the hotel- full buffet breakfast selection with choices to suit all guests. Good selection of drinks in the hotel bar. The concierge service is first rate in arranging museum visits and restaurant reservations.

Cons:

There is nothing to dislike about this hotel

2026-06-23 via Nuitee