Pagoda Resort & Spa

Hotels
8.1 (4021 reviews)
112 Melville Parade , Perth , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Spacious Rooms
Cons:
Cleanliness Issues
Room Maintenance
Outdated Amenities

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness issues, indicating a need for improvement.
Service
8.51
Staff were friendly and reception was very helpful.
Location
8.55
Conveniently located close to the city.
Room Quality
7.5
Rooms were described as outdated and in need of maintenance.
Amenities
8.03
Basic amenities were available, but some facilities need updating.
Value for Money
8.49
Many reviews highlighted great value for the price.
Food and Beverage
8.04
Food quality was generally noted as good, although specific issues with the bathroom fan were mentioned.
Overall Experience
8.11
The overall feedback suggests that while there are areas for improvement, the experience was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:14

Property Description

Luxurious Accommodation with Stunning Views
Located by Perth’s Swan River, Pagoda Resort & Spa offers elegant guest rooms and apartments with picturesque views of the river, parklands, or poolside gardens. Indulge in the outdoor heated pool, sauna, and well-equipped fitness centre for a relaxing stay.

Modern Amenities and Services
Enjoy complimentary WiFi throughout the hotel, spa baths in most rooms, and fully equipped kitchens in all apartments. Each unit features a desk, satellite TV, and convenient tea/coffee making facilities. The hotel also boasts Waterwall Restaurant & Bar for exquisite dining and cocktails.

Convenient Location and Shuttle Service
Just a short drive from Perth's city centre and the airport, Pagoda Resort & Spa offers a free morning shuttle to the city and nearby areas on weekdays. Experience luxury and convenience at its best.

Important information:

Please note that there is a 1.40% charge when you pay with a Visa and MasterCard and UnionPay credit card.

Please note that there is a 1.35% charge when you pay with a Visa, MasterCard and UnionPay credit card, 1.90% with an American Express credit card.

Please note there is a 3.4% charge for JCB credit card.

Please note that this property requires a $200 credit card pre-authorization or $200 cash deposit upon check in to cover any incidental charges.

This is refundable on check-out. You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for AUD 20 per person per night when using an available cot.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 4021 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
G
Garth couple au
10
2026-05-30 via Nuitee
L
Lindon couple au
8
Great apart from the shower head and water pressure
Pros:

Location to perth

Cons:

The shower head and water pressure not very good

2026-05-29 via Nuitee
C
Chanice solo_traveller au
9
2026-05-29 via Nuitee
G
Gail family_with_children au
10
Always well looked after, restaurant on site and room service also. Lovely stay
Pros:

Always an exceptional stay! Will stay again when we are in Perth!

Cons:

N/A

2026-05-29 via Nuitee
D
Diana Shepherd solo_traveller au
10
2026-05-29 via Nuitee
C
Casey couple th
8
2026-05-29 via Nuitee
T
Thaishana couple nl
1
Pros:

Ik ga nu weg ! Ik voel me niet veilig

2026-05-28 via Nuitee
T
Tanya solo_traveller au
8
2026-05-28 via Nuitee
T
Tanya solo_traveller au
8
Pros:

Pretty love the style of the Hotel very nice.

Cons:

The night porter was rude when we arrived a bit dissapointed. But the lady at reception the second morning was very accommodating.

2026-05-28 via Nuitee
P
Paul couple au
5
2026-05-26 via Nuitee
E
Errol couple au
8
Pros:

Spacious room. Very quiet. Lovely decor.
Locked parking for very small fee.

Cons:

No top sheet on bed. Very unhygienic sleeping under a doona that others had slept under.

2026-05-26 via Nuitee
C
colin solo_traveller au
6
A pass mark , just
Pros:

Location, cleanliness , staff

Cons:

Showering in a bath difficult and dangerous to get in and out, cold breakfast dishes , lack of choice for bedding accessories , no blankets instead of doonas ,

2026-05-25 via Nuitee
G
Gary solo_traveller au
1
Be prepared to pay extra when you get there for parking
Cons:

You have to pay a lot extra for parking. This was not made clear on booking.com when I booked.

2026-05-25 via Nuitee
M
Mataiasi couple au
10
2026-05-24 via Nuitee
A
AlinaGribble family_with_children au
9
A beautiful resort that felt like a proper escape
Pros:

The pool, sauna and gym were a great little addition, plus the spa bath in the room. View was amazing and you could actually sit on the balcony to enjoy it. Rooms were comfy and clean too.

Cons:

The only thing i didn't like was that we arrived early and they said we could use the pool and gym facilities until check in, but we didn't have the key and the pool towels were inside. No big issue, i just thought that was nice we could do that, but then had to cart our luggage with us to the pool to get changed and use a towel we had brought. Staff were a little unapproachable so i didn't want to bother them.

2026-05-24 via Nuitee
C
Chrystele couple fr
9
Excellent séjour
Pros:

Le confort l’espace dans les chambres la literie le petit déjeuner

Cons:

Pas trop d’effort de compréhension de la part du personnel

2026-05-24 via Nuitee
M
Marini solo_traveller au
8
2026-05-24 via Nuitee
D
donald couple au
7
2026-05-23 via Nuitee
J
Johannes S. Germany solo_traveller de
6
Too expensive for a worn out room
Pros:

Good breakfast, spacious room, plenty of on street parking available nearby, very helpful staff and good service.

Cons:

Worn out room with old carpet, shower taps were not shutting properly, old fashioned electric like light switches and sockets.
Staircase was closed and we were forced to wait for the elevator despite staying walkable on 1st floor.

2026-05-23 via Nuitee
C
Catherine solo_traveller au
9
Pros:

The big size room. Always a go to for a relaxing night

Cons:

Bathroom sink drain was blocked i had to unblock it

2026-05-22 via Nuitee