Pagoda Resort & Spa

Hotels
8.1 (4090 reviews)
112 Melville Parade , Perth , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly Staff
Good Location
Spacious Rooms
Cons:
Cleanliness Issues
Room Maintenance
Outdated Amenities

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness issues, indicating a need for improvement.
Service
8.51
Staff were friendly and reception was very helpful.
Location
8.55
Conveniently located close to the city.
Room Quality
7.5
Rooms were described as outdated and in need of maintenance.
Amenities
8.03
Basic amenities were available, but some facilities need updating.
Value for Money
8.49
Many reviews highlighted great value for the price.
Food and Beverage
8.04
Food quality was generally noted as good, although specific issues with the bathroom fan were mentioned.
Overall Experience
8.11
The overall feedback suggests that while there are areas for improvement, the experience was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:14

Property Description

Luxurious Accommodation with Stunning Views
Located by Perth’s Swan River, Pagoda Resort & Spa offers elegant guest rooms and apartments with picturesque views of the river, parklands, or poolside gardens. Indulge in the outdoor heated pool, sauna, and well-equipped fitness centre for a relaxing stay.

Modern Amenities and Services
Enjoy complimentary WiFi throughout the hotel, spa baths in most rooms, and fully equipped kitchens in all apartments. Each unit features a desk, satellite TV, and convenient tea/coffee making facilities. The hotel also boasts Waterwall Restaurant & Bar for exquisite dining and cocktails.

Convenient Location and Shuttle Service
Just a short drive from Perth's city centre and the airport, Pagoda Resort & Spa offers a free morning shuttle to the city and nearby areas on weekdays. Experience luxury and convenience at its best.

Important information:

Please note that there is a 1.40% charge when you pay with a Visa and MasterCard and UnionPay credit card.

Please note that there is a 1.35% charge when you pay with a Visa, MasterCard and UnionPay credit card, 1.90% with an American Express credit card.

Please note there is a 3.4% charge for JCB credit card.

Please note that this property requires a $200 credit card pre-authorization or $200 cash deposit upon check in to cover any incidental charges.

This is refundable on check-out. You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for AUD 20 per person per night when using an available cot.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 4090 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
L
Lynette • couple • au
9
We enjoyed our stay and would book again.
Pros:

Interior decor is nice, Japanese theme subtle and not overwhelming

Cons:

We struggled with the aircond setting which didn’t warm up when setting a higher temperature

2026-06-18 • via Nuitee
C
Cherie • solo_traveller • au
8
Pros:

Nice and clean staff very welcoming

Cons:

Paid for an upgrade as last time we stayed we had a large room this time it was only a standard room.

2026-06-18 • via Nuitee
L
Leon • solo_traveller • au
7
2026-06-18 • via Nuitee
A
Amanda • couple • au
10
2026-06-16 • via Nuitee
R
Richard • solo_traveller • au
9
2026-06-15 • via Nuitee
J
Justin • solo_traveller • au
9
2026-06-15 • via Nuitee
K
Kyle • solo_traveller • au
10
2026-06-15 • via Nuitee
B
Broom • solo_traveller • au
9
Pros:

Everything

2026-06-15 • via Nuitee
C
Clinton • family_with_children • au
9
Comfortable happy and will be back again
Pros:

Central locations, hood rooms with nice big spa bath

Cons:

Beds where probably a little too hard but that was just personal preference

2026-06-14 • via Nuitee
S
Stacey • family_with_children • au
1
Terrible we did not stay we leff
Pros:

2 spas in the room

Cons:

Noise from birthday party directly under our room

2026-06-14 • via Nuitee
P
Paul • couple • au
9
A very pleasant stay and I’d definitely would return in the near future.
Pros:

Size of the room plus, a very comfortable bed.

Cons:

They hold a $200 bond and it takes far far too long to clear in my bank after my stay. There was no damage and only a parking fee of $15 should have came out of the total amount. Hence ! Two days later and it’s still not cleared.
Not acceptable. In future I’ll give them cash and avoid this inconvenience.

2026-06-13 • via Nuitee
T
Tricia • solo_traveller • au
8
Overall great
Pros:

Location

Cons:

Outdated

2026-06-13 • via Nuitee
R
russell • family_with_children • au
4
2026-06-12 • via Nuitee
J
Jessen • solo_traveller • nz
10
2026-06-11 • via Nuitee
W
Wendy • solo_traveller • au
8
Okay
Pros:

Location

Cons:

Unable to get a table for dinner both nights due to large crowds at the hotel

2026-06-11 • via Nuitee
E
Ebony • couple • au
10
Pros:

Loved the buffet breakfast and the room was awesome. We accidentally left a passport in the room which we have been in contact about. Something happened so we were not able to pick it up when we said we would but we are able to stop by and grab the passport this weekend.

2026-06-10 • via Nuitee
A
Adeline • couple • au
8
Pleasant stay. Came for a convention (in the hotel) so it was nice to stay close to the action.
Pros:

Room was spacious with a lot of different areas to hang out in (sofa with coffee table, dining table setup, plus a desk space). Bed was pleasingly firm. Full curtains to avoid morning sunlight. Reasonably well located, about 20 mins by car from the CBD or airport, and a short walk to a well-serviced bus route (to/from CBD and Fremantle). Short (5-10 mins) walk to 24/7 IGA supermarket and cafes/restaurants. Longish (20-30 mins) walk to Perth Zoo and South Perth/Mindeerup precinct. Room service and bar service portions were quite generous.

Cons:

Left a note for housekeeping to only empty bins but they did a full service, including changing the way we like to arrange our bedding, which we were trying to avoid, so we ended up not getting housekeeping for the remainder of the stay and having to manage the bins ourselves. The shower was in the spa tub but there was no enclosure so the water sprayed around the bathroom, making the floor slippery. The toilet roll holder was really far from the toilet and the toilet paper was quite thin. Strangely, there's no additional exhaust fan. Unfortunately the windows don't open so there's only aircon air in the room.

2026-06-10 • via Nuitee
T
Tracey • family_with_children • au
6
Overall it was fine. Probably would stay somewhere else next time.
Pros:

Location was good with local eateries within easy walking distance.
Standard room was generously sized.

Cons:

Bed was so firm, like sleeping on a rock. I asked reception for an additional mattress topper pad and they provided that but it didn't really help. Some of the facilities are looking dated and could do with an upgrade.

2026-06-09 • via Nuitee
G
George • couple • au
10
Will be back in August and will be staying here when ever we get a chance
Pros:

Everything love staying here spa bath as well so good

Cons:

Nothing bad to say

2026-06-09 • via Nuitee
J
jan&grant • solo_traveller • nz
8
Nice accommodation in good location.
Pros:

Location, clean, comfortable bed & had all that we needed. Good restaurant. Staff helpful & always pleasant. Had 2 bdrm apartment which had plenty of room for our 5 night stay.

Cons:

Couple of issues in 2nd bedroom. Water pressure in shower was very inconsistent & at times there was considerable noise rattling from water pipes which did keep us awake. We did mention this at reception. The lifts were very juddery, stopped between floors at one point before juddering down, bit scary. This was also passed on to reception. Maintenance issues.

2026-06-09 • via Nuitee