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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Snack bar
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Escape to Nature's Embrace
Nestled in a serene forest setting, our 4-star country house hotel offers a tranquil escape. Enjoy modern comforts like flat-screen TVs and complimentary high-speed WiFi. Indulge in traditional cuisine at The Brasserie while soaking in garden views, or unwind at the Conservatory Bar terrace.
Charming Heritage with Modern Comforts
Experience the allure of an English country home dating back to 1851 at Mercure Bristol North. Just a short drive from the M5 and M4 motorways, our hotel seamlessly blends history with contemporary amenities.
Unwind and Explore
Conveniently located only 7.5 miles from Bristol, The Grange invites you to relax and explore. Take a leisurely stroll in the lush grounds or challenge friends to a game of croquet on the lawn.
Book your stay now and immerse yourself in nature's beauty at Mercure Bristol North!
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Please note that dog-friendly rooms are located in the Mews block. Dogs are not allowed in the hotel restaurant.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Great position and helpful staff
It’s 38 degrees but only one fan in the room
Beautiful setting. Amazing food. Lovely drinks. Great service, especially from Mohamed and the statues!! We highly recommend playing doble on the terrace.
The property is situated in a quiet area close to the M4, in open grounds with lots of attractive greenery. Car parking was plentiful. Bathroom was clean and water was hot on demand. Staff were helpful.
The property was very dated; much more so than the pictures let on. The windows were broken and couldn’t be opened properly and given it was a summer it caused me to request a room change which was only slightly better. There was no fridge or phone in the room. The lamps had broken switches and the net curtains were so creased, it really showed how poor the upkeep was. The cleaners didn’t get to our room until 4PM (they were apologetic and clearly short staffed) by which time we returned from our day out and decided to forgo cleaning for that day. There are 2 floors with no lifts which was a challenge with luggage transfer.
Overall, I was disappointed as the price of other much better quality hotels I previously stayed at in the area were no different. I chose Mercure because I have stayed in their hotels previously with good experience and it was slightly closer to my relatives house than other well reputed chains; but having stayed at the Mercure North Grange I would rather endure distance for a hotel that is better value for money.
Sorry to leave a bad review. I like to find the positives but other than the beautiful grounds the hotel is set in, there were none and I feel people should know what to expect so they can make an informed choice before booking.
Nice, comfortable and well-run hotel - good country location
Nothing much
Room was large enough and clean and tidy.
Room window did not open and small fan for room was insufficient for a very hot day. Felt like a sauna overnight.
Friendly staff. Lovely breakfast comfy bed Stuning location
Me and the wife came for our 1year wedding anniversary meal, everything was amazing. Food came out very quick and was delicious, Hannah was polite, reassuring and great. Couldn’t complain about a single thing
We held a celebration lunch in the Park Suite. About 60 people in attendance. It was a perfect and brilliant experience for all of the family and friends that attended.
Nothing was too much trouble for the Events Team. Maddie and all the support staff were excellent, and the Chef and his team.
HIGHLY RECOMMENDED
It was set in a beautiful location
Very dated, needs a refresh, scuffed walls etc
Beautiful hotel, staff were so helpful and friendly
No air conditioning, it was hot but they did do us afan
Great countryside location
A lot of areas nor require painting, such as doors and old windows.m
Ubicacio excel.lent. Personal amable. Exterior immillorable
Edifici antic. Manca alguna reforma
Really lovely staff and so kind with my dog. Lovely grounds.
No air-conditioning or fridge in our room. I was in a basic room but would have expected this for the price.
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