Mercure Bristol North The Grange Hotel

Hotels
Mercure
7.3 (2256 reviews)
Old Gloucester Road, Northwoods, Winterbourne , Bristol , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Quiet location
Cons:
Cleanliness issues
A bit tired room decor
Extra charges for pets

Categories

Cleanliness
6.15
Black hair in the bath mentioned; cleanliness could be improved.
Service
8.31
Staff described as exceptionally friendly and helpful; great service noted.
Location
7.86
Lovely quiet location with beautiful grounds noted.
Room Quality
6.81
Rooms looked a little tired, yet spacious and comfortable.
Amenities
6.84
Not enough facilities mentioned, but overall okay.
Value for Money
7.3
Good overall experience, but an extra charge mentioned for pets.
Food and Beverage
7.85
Breakfast was excellent with lots of choices and evening meals were well-received.
Overall Experience
7.32
Mixed but generally positive experience; considering returning next year.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Escape to Nature's Embrace

Nestled in a serene forest setting, our 4-star country house hotel offers a tranquil escape. Enjoy modern comforts like flat-screen TVs and complimentary high-speed WiFi. Indulge in traditional cuisine at The Brasserie while soaking in garden views, or unwind at the Conservatory Bar terrace.

Charming Heritage with Modern Comforts

Experience the allure of an English country home dating back to 1851 at Mercure Bristol North. Just a short drive from the M5 and M4 motorways, our hotel seamlessly blends history with contemporary amenities.

Unwind and Explore

Conveniently located only 7.5 miles from Bristol, The Grange invites you to relax and explore. Take a leisurely stroll in the lush grounds or challenge friends to a game of croquet on the lawn.

Book your stay now and immerse yourself in nature's beauty at Mercure Bristol North!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that dog-friendly rooms are located in the Mews block. Dogs are not allowed in the hotel restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

7.3
Based on 2256 reviews
Cleanliness: 6.15
Service: 8.31
Location: 7.86
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 7.32
L
laurahE6291KX Couples
10
Lovely Anniversary meal at our wedding venue
Pros:

We got married at the Grange Hotel last year and were given a complimentary 1 year anniversary meal at the hotels restaurant, The Brasserie. We were welcomed straight away, even though we were early, our table was ready. Our table was very pretty, with a crisp white tablecloth covered with rose petals. The food was amazing, we had the bbq belly of pork bites, I had the hunters chicken, my husband had the gammon & we both had the sticky toffee pudding for dessert. We could not find a single fault with the food, it came out quickly and was piping hot, which is something I particularly like. It was all delicious and would happily come here again, not just for the memories of our wedding day but the food was amazing. We have to give a special mention to the two girls that were serving our food, Daisy and her coworker ( i think Erin, our meal was on Sat 15th Aug) they were lovely, welcoming and so helpful, nothing was too much trouble, they were great and definitely an asset to the restaurant!

2026-08-15 via Tripadvisor
C
celine solo_traveller fr
7
Pros:

L emplacement le calme de l environnement
La qualité des couchages
La salle du petit déjeuner et la prestation petit déjeuner copieux et varié

Cons:

Globalement l hotel manque d entretien la fermeture de la fenêtre du 308 est cassé d un côté . Les moquettes dans les couloirs sont très defraichies . Les plinthes sont manquantes par endroit . Le revêtement de la salle de bain est très vieux .

2026-08-15 via Nuitee
K
Katie couple gb
7
Lovely grounds and building and friendly staff but cleanliness poor.
Pros:

Great location, building and grounds lovely ☺️

Cons:

Our room wasn’t very clean, we upgraded for £25 and wished we hadn’t. The toilet was dirty, dark rim around the bath and just generally grubby around the edges. A lighter left in there (we don’t smoke so not ours) wasn’t worth an extra £25 for an upgrade.

2026-08-15 via Nuitee
H
Hannah solo_traveller gb
7
2026-08-14 via Nuitee
J
Jayne couple gb
8
Good value great staff the hotel is a bit tired
Pros:

Breakfast was good but not amazing. The staff are great. The hotel is nice but definitely needs a bit of tlc and refurbishing

Cons:

The decor!

2026-08-14 via Nuitee
A
Aaron couple es
7
Pros:

Buen desayuno y una ubicación ideal para quienes busquen tranquilidad. Dispone de un aparcamiento amplio, y tanto el edificio principal como los jardines tienen mucho encanto.

Cons:

Se aprecia cierta falta de mantenimiento en las paredes (pintura y papel pintado) y en las moquetas. Teniendo en cuenta el encanto del lugar y la categoría del hotel, sería conveniente invertir algo más en su conservación y puesta a punto. Algunos miembros del personal de recepción podrían ofrecer un trato algo más amable y cercano.

2026-08-13 via Nuitee
W
Wendy solo_traveller gb
5
Great staff, hotel needs a refresh.
Pros:

The staff were very friendly and helpful. The grounds were nice.

Cons:

It was very noisy with barking dogs. There was a wedding on and so lots of people were coming and going with slamming doors. The room was very stuffy with one small to cool it down. A strong smell of damp in some of the stairs and corridors. It could do with freshening up a lot.

2026-08-12 via Nuitee
J
Just_Jo couple gb
8
2026-08-11 via Nuitee
Z
ZOE couple gb
9
Wonderful luxury staycation!!
Pros:

Beautiful mansion house and wonderful setting.Saw the Bristol balloons sail over the horizon while I ate the lovely dinner!

2026-08-11 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Good sized and well presented rooms.

Cons:

Public areas need refreshing, scuffs, dirty paintwork.
Fans in rooms seem unable to combat the stifling heat and would perhaps benefit from being replaced.

2026-08-11 via Nuitee
D
Dhanushka family_with_children gb
7
Pros:

Place is nice & staff also good. Breakfast is very good. More varieties with full English breakfast.

Cons:

Body wash not refilled. Shower not properly working

2026-08-11 via Nuitee
R
Ruth couple gb
9
2026-08-10 via Nuitee
D
David solo_traveller gb
5
Pros:

Nice setting

Cons:

No air conditioning and no windows open so room was very warm when we arrived. Hotel a bit tired

2026-08-10 via Nuitee
N
Nicola couple gb
7
Room for improvement
Pros:

Room was a good size with plenty of space; curtains were effective at keeping the room dark in the morning; cleanliness; overall the room was very comfortable and we slept well.

Cons:

Furniture in room was slightly dated, as was the bathroom, although very clean and not awfully tired or shabby in appearance; corridors need maintenance as the carpet/skirting board are poorly presented and many of the doors are very scuffed; doors to rooms close noisily and suspended floors in rooms mean footsteps above are easily heard.

2026-08-10 via Nuitee
D
David extended_group gb
8
2026-08-10 via Nuitee
H
Hannah couple gb
10
Nearest hotel to our Nephews wedding.
Pros:

Breakfast was lovely
Lots of choice

Cons:

.

2026-08-09 via Nuitee
A
ALBERTO extended_group es
6
Pros:

Parece bonito en fotos

Cons:

algo de suciedad en la habitaciòn, la moqueta vieja y dificil de respirar. hacía uchñismo calor y no había aire aconicionado, solo un vetilador que hacia mucho ruido

2026-08-09 via Nuitee
solo_traveller gb
10
Short break at the Grange
Pros:

The hotels location

Cons:

Hotel was very comfortable but a little tired. Could benefit from a little TLC

2026-08-09 via Nuitee
G
Gary couple gb
4
Wouldn’t visit again.
Pros:

Location would have been ideal for a halfway stop on a long journey. Hotel in nice country setting.

Cons:

Room was in poor condition, dirty and required updating. Our room was a long way from reception at the back of the property with a skip outside our window.
Arrived early and wasn’t warned of a very large school prom attending that evening. After checking in we popped out to visit another area and came back to find the we had no where to park, and the driveway was congested with cars, motor bikes, limos, etc all parading in front of the hotel to a very large crowd of onlookers.
We decided to check out. Staff were apologetic and gave us a refund.

2026-08-08 via Nuitee
Q
Q9035VUkellyr Business
10
Great hostess
Pros:

Ellie was really lovely while checking in, super outgoing and friendly. Super helpful and answered any needs we had!

2026-08-06 via Tripadvisor