Mercure Bristol North The Grange Hotel

Hotels
•
Mercure
7.3 (2158 reviews)
Old Gloucester Road, Northwoods, Winterbourne , Bristol , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Quiet location
Cons:
Cleanliness issues
A bit tired room decor
Extra charges for pets

Categories

Cleanliness
6.15
Black hair in the bath mentioned; cleanliness could be improved.
Service
8.31
Staff described as exceptionally friendly and helpful; great service noted.
Location
7.86
Lovely quiet location with beautiful grounds noted.
Room Quality
6.81
Rooms looked a little tired, yet spacious and comfortable.
Amenities
6.84
Not enough facilities mentioned, but overall okay.
Value for Money
7.3
Good overall experience, but an extra charge mentioned for pets.
Food and Beverage
7.85
Breakfast was excellent with lots of choices and evening meals were well-received.
Overall Experience
7.32
Mixed but generally positive experience; considering returning next year.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Escape to Nature's Embrace

Nestled in a serene forest setting, our 4-star country house hotel offers a tranquil escape. Enjoy modern comforts like flat-screen TVs and complimentary high-speed WiFi. Indulge in traditional cuisine at The Brasserie while soaking in garden views, or unwind at the Conservatory Bar terrace.

Charming Heritage with Modern Comforts

Experience the allure of an English country home dating back to 1851 at Mercure Bristol North. Just a short drive from the M5 and M4 motorways, our hotel seamlessly blends history with contemporary amenities.

Unwind and Explore

Conveniently located only 7.5 miles from Bristol, The Grange invites you to relax and explore. Take a leisurely stroll in the lush grounds or challenge friends to a game of croquet on the lawn.

Book your stay now and immerse yourself in nature's beauty at Mercure Bristol North!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that dog-friendly rooms are located in the Mews block. Dogs are not allowed in the hotel restaurant.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 2158 reviews
Cleanliness: 6.15
Service: 8.31
Location: 7.86
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 7.85
Overall Experience: 7.32
C
Claire • solo_traveller • gb
9
Pros:

The location was lovely, staff very helpful and friendly and the breakfast was very good. I found the bed very comfortable.

Cons:

I was on the third floor, a lot of stairs for my old dog. Shower not adjustable height settings and room very warm.

2026-07-04 • via Nuitee
A
Aleksandar • solo_traveller • gb
10
Pros:

Beautiful peacefull place

Cons:

They really need to learn to make better pizza :)

2026-07-04 • via Nuitee
F
FengDingGamalErwinBabatundeHardy • solo_traveller • gb
10
2026-07-03 • via Nuitee
A
Anthony • solo_traveller • gb
10
Pros:

Everything was excellent

Cons:

Nothing

2026-07-03 • via Nuitee
D
David • extended_group • gb
10
2026-07-03 • via Nuitee
C
Claudio • solo_traveller • nl
8
2026-07-03 • via Nuitee
C
Claudio • solo_traveller • nl
8
2026-07-03 • via Nuitee
B
Barrett • couple • gr
8
2026-07-03 • via Nuitee
F
FengDingGamalErwinBabatundeHardy • solo_traveller • gb
10
2026-07-03 • via Nuitee
C
Christine • couple • gb
9
Nice location and lovely grounds. Staff very friendly
Pros:

Nice grounds

Cons:

I’m a non smoker and people smoking and calling outside the front of the hotel and cigarette butts on the floor out me off sitting and eating outside

2026-07-02 • via Nuitee
H
Hilary • couple • gb
7
Served its purpose of giving us a base for touring and seeing family.
Pros:

Food was very edible.
View from front of hotel seating fabulous.
Bar and breakfast staff cheerful.

Cons:

Room was too hot (extreme weather), but at least we were provided with a fan to make it bearable.
Room did not have a view (overlooking a flat roof) but the window was small and we had to keep the curtains closed) a bit claustrophobic daytime.
Replenishing of breakfast dishes not very efficient people left waiting for things quite often.

2026-06-30 • via Nuitee
M
Marie • solo_traveller • gb
2
2026-06-28 • via Nuitee
C
Chris • extended_group • gb
1
Most certainly was not value for the price paid. Shame as it is in a nice location but very poorly
Pros:

Breakfast was nice, but on day 3 as we did not visit as early as previous days little choice remained as it was not topped up.

Cons:

Poor state of general areas, stairs, i am 63, i was located up in the roof with no lift. The stairs were dirty carpets and rooms poorly ventilated.

2026-06-26 • via Nuitee
J
Judith • family_with_children • gb
4
Won’t return. Needs £££spent on house etc soon
Pros:

Beds good spacious

Cons:

Hotel needs a lot of work done
Very shabby
Paintwork on doors and walls around hotel
Fixtures not in good condition
Hotel no character
Not all Staff helpful approachable
Cups glasses trays of room service supplies left outside doors the whole afternoon evening we were there and still there in the morning- aweful to see.
Damp smell in lounge on arrival
Two big screens on reception with staff hiding behind and no greeting of welcome by Asian staff. Young lad very helpful later. We did not get rooms together with elderly mother as requested when I booked in April?
Fan we had in room was useless on the hottest night of year so far I did not sleep most of the night. Look at picture of our room window - shocking.
No incentive to stay for breakfast. I have to be honest

2026-06-26 • via Nuitee
D
Dr Anne • solo_traveller • gb
8
Very comfortable for a business trip
Pros:

Open outlook

2026-06-25 • via Nuitee
A
Alexandra • solo_traveller • nl
9
Pros:

Recalls the ‘golden age’ of hotel developments still with personal attention, ease and comfort

2026-06-25 • via Nuitee
C
Chi Ching • family_with_children • gb
8
Valuable stay
Pros:

The best part of this hotel is pet-friendly, with a massive grass area for my dog to explore, and it is so sweet to receive a dog welcome pack. The price is fair.

Cons:

The privilege room I stayed in didn't provide slippers or bathrobes. Just found out on the checkout day, which my family member told me.

2026-06-23 • via Nuitee
F
Fran • couple • gb
6
Ok, not sure I’d return
Pros:

Nice building, large sitting areas

Cons:

Disabled room allocated no 117 was the furthest from entrance you could get. There were many fire doors to get through and far from easy when struggling with suitcase etc.
Called reception as TV wouldn’t work and I wanted to watch the news before bed. I was told someone would be straight along but no one came. I called again as per photo and was told the person I spoke to had left reception and forgotten about me.
The second person I spoke to eventually turned up, went away, returned with new TV and still couldn’t get it to work. It turned out the wall socket did not work. On the hottest night we had to unplug the fan to enable TV plug to be moved. By the time this was done an hour had passed.

2026-06-23 • via Nuitee
A
Anon • couple • gb
6
Great to catch up with family
Pros:

Comfy bed and quiet stay near family

Cons:

Very tired and communal areas need a freshen up and common theme

2026-06-22 • via Nuitee
G
Gill • extended_group • gb
1
2026-06-21 • via Nuitee