Hilton Garden Inn Boston-Burlington

Hotels
•
Hilton Garden Inn
8.2 (611 reviews)
5 Wheeler Road , Burlington , US
+1 781-272-8800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great staff
Cons:
Rude front desk
Lack of amenities

Categories

Cleanliness
7.69
Several reviews mentioned cleanliness issues, such as lack of amenities, and some areas needing refresh.
Service
9.16
Positive comments on helpful and cheerful staff, though contrasted with one negative front desk experience.
Location
8.7
Great location with lots of parking and close to many necessities, although some areas need refresh.
Room Quality
7.15
Issues with room amenities like no microwave or fridge, and thermostat problems noted.
Amenities
7.68
Some amenities lacking, such as soap, and need for updated TV equipment.
Value for Money
8.64
Price seemed reasonable for the stay, especially with included breakfast options noted.
Food and Beverage
8.19
Breakfast food was described as yummy, but choices were limited due to occupancy.
Overall Experience
8.36
Mixed experiences summarized to an overall satisfactory stay with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:14

Property Description

Convenient Location and In-Room Amenities
Located just off Interstate 95 and a short drive from downtown Boston, the Hilton Garden Inn Boston-Burlington offers a comfortable stay with in-room conveniences like a microwave, mini-fridge, work space, and complimentary WiFi.

Dining and Facilities
Indulge in delicious meals at the hotel's restaurant serving breakfast and dinner, or grab snacks and drinks from the 24/7 Shop. Stay productive at the business center, unwind at the fitness center, or take a refreshing dip in the indoor pool.

Nearby Attractions and Complimentary Services
Explore nearby attractions such as Wellesley College, Concord, and Lexington, all within easy reach. Enjoy the convenience of a free shuttle to the Amtrak station and complimentary on-site parking during your stay at the Hilton Garden Inn Boston-Burlington.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 611 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.36
K
Kimika • family_with_children • us
7
Cons:

The outlet was not working

2026-09-17 • via Nuitee
M
Martin • couple • us
2
Will not stay there again
Cons:

The bed was shoved against a wall making it impossible to get out without getting over me. The curtain was flimsy and did not cover the room so the spotlights from outside showed in our eyes. The shower was broken. The phone didn't work so we couldn't call the desk for service. WE HAD NO SLEEP AT ALL. The next night we were given a much nicer room with two night tables and curtains that covered the opaque material AND a room darkener.

2026-09-14 • via Nuitee
T
Tatiana • couple • us
10
2026-09-11 • via Nuitee
P
Petranek • family_with_children • us
8
It was great will come again
Pros:

The relaxing pool and friendly staff and a great morning meal

Cons:

N/a

2026-09-09 • via Nuitee
H
Haciyeva • couple • az
8
2026-09-05 • via Nuitee
C
Cianne • solo_traveller • gb
7
2026-09-04 • via Nuitee
A
Anastacio • couple • us
9
Will stay there again when in the area
2026-08-29 • via Nuitee
A
Abdelghani KHAYAT • solo_traveller • ma
9
2026-08-29 • via Nuitee
P
perry • couple • us
7
It was ok
Cons:

Every door besides the main entrance was compromised. Side door couldn't be opened with the key. Backdoor was just opened. No lock at all which is a security risk.

2026-08-23 • via Nuitee
Y
yasser • couple • us
8
2026-08-20 • via Nuitee
M
Michelle • extended_group • us
10
2026-08-20 • via Nuitee
K
krebs • solo_traveller • us
7
Pros:

Great staff.

Cons:

The food was cold

2026-08-20 • via Nuitee
A
Aislynn • family_with_children • us
10
2026-08-17 • via Nuitee
A
Andrii • family_with_children • ca
9
2026-08-14 • via Nuitee
A
Alan • solo_traveller • us
9
Pros:

Clean comfortable bed and room temperature.

Cons:

Used to have cookies upon check in. Now only water.

2026-08-12 • via Nuitee
K
Kamilla • couple • us
10
2026-08-11 • via Nuitee
K
Kamilla • couple • us
10
2026-08-11 • via Nuitee
C
Chris • couple • us
5
Had to change rooms because of plumbing issues.
Pros:

Location and room size.

Cons:

Issues with the plumbing

2026-08-09 • via Nuitee
R
Rafael • solo_traveller • us
10
Perfeito é uma ótima escolha .
Pros:

Perfeita maravilhosa

Cons:

Melhorar café da manhã com mais sugestões

2026-08-09 • via Nuitee
S
Stephanie • couple • ca
3
2026-08-06 • via Nuitee