Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and accommodating staff
Spacious, comfortable rooms (for some)
Good value for money
Convenient shopping and attractions nearby
Cons:
Poor cleanliness: stains and old smell
Outdated rooms and facilities
Stained/old towels and linens
Small pool and limited parking
Dirty cutlery and occasional drainage issues

Categories

Cleanliness
4.6
Multiple reviews report stains on beds and towels, old-smelling rooms, dirty cutlery and worn linens; cleanliness is a clear weak point.
Service
9.8
Staff repeatedly described as friendly, helpful and accommodating (reception, bellboy, pool staff); service is a strong positive.
Location
9.8
Many reviewers praised the central, strategic location and proximity to attractions and shopping; location is consistently excellent.
Room Quality
6.2
Rooms noted as spacious and comfortable by some, but several comments cite very old facilities, doors not locking, yellowing pillows and dated furnishings.
Amenities
5.8
Pool described as small, parking limited, bathtub drainage issues and some worn or outdated facilities; amenities are adequate but need upgrading.
Value for Money
9
Several guests explicitly called out good or excellent value for money, making value perception a notable positive.
Food and Beverage
6.6
Breakfast described as average/confusing and not outstanding; some hygiene concerns with cutlery noted, so F&B is middling.
Overall Experience
7.4
Mixed overall: excellent location, strong service and good value offset by poor cleanliness and aging rooms, yielding an overall mid-high score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodations
Experience comfort and convenience at Novotel Semarang - GeNose Ready, CHSE Certified. Each air-conditioned room is equipped with modern amenities including a flat-screen TV, minibar, and work desk. Unwind in the en suite bathroom with complimentary bath amenities.

Exceptional Dining Options
Indulge in a culinary journey at Square Restaurant offering international buffets with an open-kitchen concept. For a cozy ambiance, head to Citrus Restaurant for drinks and grilled specialties. Enjoy 24-hour room service and entertainment at Club 123 with live music and a resident DJ.

Recreational Facilities
Relax with a massage at the spa, stay active at the gym, or let your children have fun at the Kid's club. Benefit from 24/7 reception assistance for airport transfers and car rentals.

Book now and elevate your stay at Novotel Semarang - GeNose Ready, CHSE Certified.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SRG

Location

Guest Reviews

7.4
Based on 173 reviews
Cleanliness: 4.6
Service: 9.8
Location: 9.8
Room Quality: 6.2
Amenities: 5.8
Value for Money: 9
Food and Beverage: 6.6
Overall Experience: 7.4
D
Deborah • family_with_children • id
8
2026-10-17 • via Nuitee
M
Mona Nehmani • family_with_children • au
2
Pros:

Location

Cons:

Very poor facility, extremly old rooms. Doors didnt lock properly. Very old towels and sheets. Rooms stunk of old smell.

2026-10-13 • via Nuitee
E
Excel • solo_traveller • id
10
2026-10-13 • via Nuitee
M
MUHAMMAD HAKIMI • extended_group • my
7
Pros:

Suitable location: almost all places that I wanted to visit is nearby the hotel. Give extra credit to the receptionist and bell boy.

Cons:

the cleanliness, can improve better

2026-10-12 • via Nuitee
T
Tivany angga dewi • solo_traveller • id
5
Pros:

Strategic location, and spacious room

2026-10-11 • via Nuitee
C
Cherilyn • solo_traveller • nl
10
2026-08-24 • via Nuitee
H
hafid • solo_traveller • nl
6
Pros:

Location

Cons:

Outdated, stains on beds / towels, bed and pillow could've been replaced with new ones - Yellowish colors and flat. Room is cleaned everyday, towels were replaced everyday (all looked the same - with stains). Breakfast was.confusing - nothing was outstanding.

2026-08-23 • via Nuitee
I
ibrahim • solo_traveller • ng
10
Splendid
Pros:

Location

Cons:

None

2026-08-17 • via Nuitee
H
Hugh • couple • au
8
Delighted. Value for money and all expectations delightfully met.
Pros:

Convenience and excellent staff. Excellent value for money.

Cons:

No criticisms.

2026-08-16 • via Nuitee
B
Barak • couple • nl
8
Very pleasant and centrally located.
Pros:

The staff was very friendly and accommodating.

Cons:

The water in the bathtub slowly drained out. I think it was clogged.

2026-08-07 • via Nuitee
M
Muhammed Iqbal • couple • bd
5
2026-08-03 • via Nuitee
T
Tumiwa • solo_traveller • id
5
Pros:

Location
However the parking lot needs to have bigger space

Cons:

The plate, spoon, fork are very dirty.

2026-07-25 • via Nuitee
Y
Yusuf • couple • ae
10
2026-07-17 • via Nuitee
H
Herxon • solo_traveller • id
10
2026-07-08 • via Nuitee
R
Rusalida • solo_traveller • id
9
2026-07-05 • via Nuitee
R
Rachman • solo_traveller • id
8
2026-06-27 • via Nuitee
战国歌者 • solo_traveller • cn
8
Pros:

员工服务热情周到，房间宽敞，床很舒服，门口就是大型购物中心，吃饭和消费的选择很多

Cons:

早餐一般，房间部分设施稍显陈旧

2026-06-27 • via Nuitee
I
ibrahim • couple • ng
10
A very good experience
2026-06-25 • via Nuitee
S
Satria Djaya • couple • id
9
2026-06-24 • via Nuitee
N
Noegroho • family_with_children • id
9
2026-06-17 • via Nuitee