Best Western Historic Bayfront

Hotels
Best Western
8.4 (1425 reviews)
16 Avenida Menendez , St. Augustine , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from outside
Limited breakfast options
Extra charges for parking

Categories

Cleanliness
8.46
Some reviews indicated that the room was clean, but others mentioned issues like soap that left a residue.
Service
9.13
Many reviews praised the helpful and friendly staff, although there were minor issues with check-in.
Location
9.47
Numerous reviews highlight the excellent location near attractions and the bay.
Room Quality
7.92
Some guests reported issues with comfort and noise, indicating room quality could be improved.
Amenities
7.95
Amenities were seen as lacking, especially in terms of breakfast options.
Value for Money
8.41
Some guests felt the value was solid, but extra charges (like parking) caused dissatisfaction.
Food and Beverage
6.96
Guests noted the absence of breakfast options on-site as a drawback.
Overall Experience
8.93
General consensus reflects positive experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:10

Property Description

Stunning Waterfront Location
Located in historic St. Augustine, overlooking Matanzas Bay, Best Western Bayfront Inn offers a picturesque setting for your stay.

Modern Amenities
Enjoy free WiFi throughout the property and relax in air-conditioned rooms equipped with a flat-screen TV, microwave, refrigerator, and coffee-making facilities.

Relaxation and Convenience
Take a dip in the outdoor pool or utilize the business center for work needs. With attractions like Castillo de San Marcos National Monument and Flagler College within walking distance, there's plenty to explore.

Book your stay at Best Western Bayfront for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1425 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.93
E
eric family_with_children us
8
Pros:

Location

Cons:

Paying to park

2026-07-24 via Nuitee
J
Jason couple us
10
2026-07-24 via Nuitee
J
Jennifer family_with_children us
10
Pros:

Loved the location. Hotel was super central. Rooms were updated and clean, would definitely stay here again whenever I make St Augustine a trip stop

2026-07-24 via Nuitee
J
Jonathan solo_traveller us
10
Pros:

Great staff, location was top notch, the view was incredible, and the pool was perfect for the hot afternoons.

2026-07-22 via Nuitee
L
Linda couple us
10
Had the best time, will definitely stay again at Best Western Bayfront.
Pros:

Perfect location, clean , comfortable had everything you needed.

2026-07-21 via Nuitee
I
Irena family_with_children us
3
Will not come back
Pros:

The location is great but that's about it.

Cons:

It took at least half an hour to check in, one person working only at the busiest time of the day (10 plus customers waiting in line). The overnight disturbance was beyond unacceptable. The guests behaved with a level of disregard and disorder that would embarrass a pack of wild animals.

2026-07-20 via Nuitee
F
FABIOLA family_with_children br
8
in general it was satisfatory
Pros:

Location was really good.

Cons:

The mattress in our room was somewhat misshapen on the side where I slept, causing a lot of discomfort.

2026-07-20 via Nuitee
V
Velyana family_with_children us
10
Great place to stay. Definitely coming back!
Pros:

Perfect location

Cons:

All good.

2026-07-20 via Nuitee
K
Kathy extended_group us
10
Great experience.
Pros:

The room was attractive and refurbished nicely. The best part of the property was the location. Walking distance to most attractions. Parking is paid but they manage it well. We enjoyed our stay. Loved Mary’s cafe next door.

Cons:

Little humid in room but we were close to pool and it was very humid outside. Even though we were in the middle of the action we didn’t find it too noisy.

2026-07-18 via Nuitee
J
Jason couple us
10
2026-07-17 via Nuitee
O
OConnell couple us
10
Loved our stay at the Best Western Bayfront couldn’t have pick a better place to stay on our trip to St Augustine.
Pros:

Fantastic location for visiting old historic downtown St Augustine, within walking distance to many great restaurants and other activities. Trolley stop just in front of hotel provides transportation to other nearby attractions. Reasonably priced, very clean and well appointed, staff super friendly and helpful. Will definitely say here again!

2026-07-17 via Nuitee
T
Tony couple us
10
2026-07-17 via Nuitee
V
Vicki couple us
9
We had a great stay and would definitely stay there again!
Pros:

Proximity to everything

Cons:

The shower was not clean to my satisfaction.

2026-07-16 via Nuitee
J
Jose extended_group us
4
2026-07-16 via Nuitee
M
Michelle Canonl solo_traveller us
10
2026-07-15 via Nuitee
T
Torrence G solo_traveller us
7
Pros:

Location and pricing

Cons:

Paying to park

2026-07-14 via Nuitee
E
Edward couple us
10
2026-07-13 via Nuitee
M
Mary couple us
1
Overall we were disappointed.
Pros:

The location was the only thing acceptable. We could walk to anywhere that we wanted. Parking was tight but acceptable, would have been better if there wasn’t a charge for it.

Cons:

The a/c was smelly and dirty. The pillows were way too soft, the bed was hard, the shower had hair stuck to the wall, no blanket or comforter.

2026-07-13 via Nuitee
M
Michelle Canonl solo_traveller us
8
Pros:

The staff

2026-07-12 via Nuitee
J
Jessica couple us
8
Pros:

The location was great and I absolutely loved the shower!

Cons:

It took a while to cool our room making it difficult to go to sleep.

2026-07-12 via Nuitee