Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Good location
Clean rooms
Cons:
Cramped rooms
Noise from outside
Occasional cleanliness issues

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some rooms were reported as not fully clean.
Service
8.87
Staff noted as friendly and helpful in multiple reviews.
Location
8.6
Good location mentioned in various reviews.
Room Quality
8.05
Some rooms reported as cramped but overall satisfactory.
Amenities
8.29
Amenities mentioned were satisfactory with some improvements noted.
Value for Money
8.35
Value perceived as good, particularly for the breakfast.
Food and Beverage
8.9
Breakfast consistently praised as fantastic.
Overall Experience
8.27
Generally positive reviews with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:46

Property Description

This eco-friendly hotel, located just steps away from Storgatan, offers free Wi-Fi, sauna access, and in-room flat-screen TVs. Rooms feature work desks and satellite TV, with some including tea/coffee making facilities. Free Gym and Sauna Access for all guests, along with a special surprise gift for children upon arrival. Enjoy a wide-screen TV in the lobby, free hot drinks, and buffet meals throughout the day at the hotel restaurant. Close to Sundsvall Central Station and Casino Cosmopol, with easy access to the E4 motorway. Book your stay now for a relaxing and convenient experience at Best Western Hotel Baltic!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that baby cots are available on request but must be confirmed by the hotel in advance. Contact details can be found on the booking confirmation.

Kindly observe that the hotel has a limited amount of rooms where pets are allowed. Guests have to contact the hotel directly to ask about availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDL

Location

Guest Reviews

8.4
Based on 2274 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.6
Room Quality: 8.05
Amenities: 8.29
Value for Money: 8.35
Food and Beverage: 8.9
Overall Experience: 8.27
C
Christina • couple • se
10
Pros:

Mycket trevlig personal

2026-09-19 • via Nuitee
E
Ewa Bylin Persman • solo_traveller • se
9
Cons:

Inte så rent i korridorer och rum

2026-09-19 • via Nuitee
H
Hagman skog Alltjänst AB • solo_traveller • se
9
Pros:

Rummet var fint å sängen var jätteskön
Lugnt å stillsamt hotell
Frukosten var helt fantastisk

Cons:

Fick en liten obehaglig överraskning nät vi tog en kaffe på rummet å tyckte det smakade lite underligt å tittade närmare å insåg att mjölken som jag hade i kaffet var två år gammal men den andra tetran var ok utgångsdatum 2026 i december påtalade detta i receptionen å dom beklagade händelsen å bad så hemskt mycket om ursäkt

2026-09-19 • via Nuitee
G
Geir • couple • no
9
2026-09-19 • via Nuitee
O
Olesia • couple • se
8
Fint och fräscht hotell med mycket god frukost
Pros:

Frukosten var väldigt god! Mysigt hotell.

2026-09-16 • via Nuitee
M
More • solo_traveller • gb
8
Pros:

The breakfast was amazing. The staff was very friendly.

Cons:

Small room but still ok.
Noice from a celebrating room close to the room. The y offered us another room when I complained to the reception. But we did stay in the room and about 11pm it stops.

2026-09-15 • via Nuitee
C
Camilla • couple • se
10
Pros:

Trevlig personal, fint rum, fantastisk frukost

2026-09-15 • via Nuitee
J
Jonsson • solo_traveller • se
9
2026-09-14 • via Nuitee
M
Maria • solo_traveller • se
8
Det mesta var bra men yttertrappan drar ner poängen.
Cons:

Trappor utanför entrén.
Inte bra alls!

2026-09-14 • via Nuitee
Y
Yvonne • solo_traveller • se
10
Pros:

Läget och frukosten

2026-09-13 • via Nuitee
H
Hellman • solo_traveller • se
8
Bra och effektivt
Pros:

Läget

Cons:

X

2026-09-13 • via Nuitee
L
Lars • couple • se
8
2026-09-12 • via Nuitee
P
Petersson • solo_traveller • se
6
Pros:

Härligt med bastun.Bra med usittplatser utanför rummet. Mycket god frukost

Cons:

Rummet var väldigt litet

2026-09-12 • via Nuitee
T
Thomas • solo_traveller • se
8
2026-09-09 • via Nuitee
F
Fernando • couple • es
9
Solo para un par de días todo muy estrecho
Pros:

La ubicación y la atención del personal

Cons:

Las habitaciones muy pequeñas

2026-09-08 • via Nuitee
A
Andreas • couple • de
9
Hotel 🏨 super 👍
Pros:

tolles Hotel

2026-09-07 • via Nuitee
R
Renström • solo_traveller • se
10
Pros:

All personal var trevliga och hjälpsamma.

2026-09-07 • via Nuitee
K
Klas • extended_group • se
7
2026-09-07 • via Nuitee
B
Britta • couple • fi
8
bra
Pros:

Gymmet

Cons:

Duschutrymmet inte så bra. Kylskåp saknades

2026-09-07 • via Nuitee
V
Vladislav • solo_traveller • se
7
2026-09-06 • via Nuitee