Estalagem do Vale

Hotels
8.2 (250 reviews)
Sitio das feiteiras de baixo , São Vicente , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good service
Beautiful location
Clean rooms
Cons:
Poor cleanliness in amenities
Outdated facilities
Disappointing value for money

Categories

Cleanliness
6.91
Significant concerns were raised about the cleanliness of the sauna and pool area.
Service
9.88
Positive mentions of attentive staff and good service at the bar and breakfast.
Location
9.92
Beautiful views and convenient access to explore the island were highlighted.
Room Quality
8.37
Rooms were clean, but numerous complaints about outdated decor and uncomfortable mattresses.
Amenities
5.9
Many amenities were either outdated or not provided, with concerns about the sauna and gym.
Value for Money
7.36
Reviews indicated a poor value for the price, especially regarding the hotel's overall quality.
Food and Beverage
8.41
Positive comments about breakfast but issues with breakfast efficiency and undercooked items.
Overall Experience
8.88
While there were significant positive aspects, many guests felt the hotel did not meet its 4-star rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Luxurious Manor House Overlooking São Vicente Valleys
This 18th-century manor house, Estalagem do Vale, offers a serene escape with a heated swimming pool, wellness facilities, and a traditional restaurant.

Elegant Rooms and Suites
Air-conditioned accommodations feature satellite TV, work desks, and some with balconies or terraces. Enjoy a mix of modern amenities and traditional décor.

Relaxation and Culinary Delights
Indulge in a daily breakfast buffet, regional cuisine at Restaurant Caramujo, and local treats at Adega Croque bar. Unwind in the sauna, solarium, Turkish bath, or explore the Laurissilva Forests.

To experience luxury amidst nature, book your stay at Estalagem do Vale now!

Important information:

Please note that the sauna and hot tub can be used against an extra charge.

Please note that the dress code for the restaurant is casual. Shorts, sandals or sleeveless shirts are not permitted.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that meal supplements have the following surcharge (drinks not included):
- Adult - EUR 20 per meal
- Child (3-12 years) - EUR 14 per mealPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 250 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 5.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.88
P
Paul solo_traveller ro
8
2026-05-21 via Nuitee
J
Jacqueline couple fr
9
Je recommande personnelle super accueillant
Pros:

Super

Cons:

Peut être les portes qui claque avec les fermetures magnétique

2026-05-17 via Nuitee
H
Hans Peter couple ch
8
Cet hotel dans un endroit calme de Madeire était parfait comme base pour nos excursions.
Pros:

Le personnel est très accueillant et sympathique. Le petit déjeuner offre tout ce qu'on a besoin. Nous avons apprécié la table de ping pong. Nous avons trouvé une place de parking pour notre voiture de location à chaque fois dans le parking de l'hotel. Nous avons aimé la vue sur le beau jardin de l'hotel, la nature en face et la mer. Nous n'avons pas utilisé d'autres prestations comme la piscine, massage, salle de fitness. Nous avons mangé à l'hotel le soir de l'arrivé, c'était très correct.

Cons:

La chambre était plutôt petite et la porte fenêtre ne fermait pas impeccablement, mais rien de dramatique.

2026-05-10 via Nuitee
P
Philippe couple fr
8
2026-05-09 via Nuitee
P
Patrick extended_group fr
8
Confortable un
Pros:

Bon et copieux pour le petit déjeuner
Bon rapport qualité prix pour les repas

Cons:

Parking un peu petit

2026-05-08 via Nuitee
C
Carl couple au
10
So comfortable position staff
Pros:

Everything was perfect

2026-05-03 via Nuitee
F
fanny family_with_children fr
9
2026-04-24 via Nuitee
H
Hélène solo_traveller fr
9
2026-04-23 via Nuitee
J
Joeri couple be
7
2026-04-19 via Nuitee
P
Pereira solo_traveller pt
10
2026-04-12 via Nuitee
J
Jana couple gb
8
A pleasant stay with a friendly environment that makes you feel at home.
Pros:

Friendly and professional staff, amazing breakfast with dietary options (despite not being gluten-free), a spacious room, and a nice pool that can also be covered—great for colder days.

Cons:

The rooms are a bit old; therefore, the air can feel a bit heavy. The fitness/gym area is very outdated, and there are high additional charges for the sauna, swimming pool towels, and robes.

2026-04-12 via Nuitee
H
Holm couple de
9
2026-04-11 via Nuitee
J
JULLIAND family_with_children fr
10
Pros:

Tres bel hôtel rénové dans une ancienne école. Le personnel est tres disponible et gentil. Hotel avec un restaurant à l intérieur ou l on mange bien des spécialités madere hotel situe en montagne avec une tres belle vue sur l océan

2026-04-10 via Nuitee
couple pt
8
2026-04-07 via Nuitee
A
Ana couple pt
10
Recuperar energias totalmente
Pros:

Excelente pequeno almoço
Excelentes refeições
Almoço jantar
Muito acolhedor
Muita tranquilidade
Muita paz
Ideal para descansar ao som dos passarinhos
Recomendamos vivamente

Cons:

Nada

2026-04-06 via Nuitee
A
Anne-Mette Byrgesen couple dk
10
Dejlig rolig og naturskøn beliggenhed.
Pros:

Lækker morgenmad med alt hvad man kunne ønske sig.

2026-04-03 via Nuitee
P
Paul family_with_children at
8
2026-04-02 via Nuitee
D
Demi889 Family Milton Keynes, Buckinghamshire, England
4
Our experience
Pros:

We stayed at this hotel with our children in two different rooms, and the experience fell significantly below what is expected from a 4-star property.

Neither room had a kettle, meaning no access to basic in-room tea or coffee — a standard amenity in hotels of this category.

More concerning was the presence of visible mold in both rooms. Our eldest daughter experienced an allergic reaction as a direct result. Although the hotel relocated us after a few nights, the replacement rooms also had mold on the walls and ceilings. This indicates a systemic issue rather than an isolated incident, and raises serious concerns about hygiene and health standards.

Guests are provided with a single 1.5L bottle of water upon arrival, with no daily replenishment. This level of service does not align with what most would reasonably expect from a 4-star hotel.

Breakfast selection was minimal and lacked variety — no fish options at all, and only one type of ham/meat and cheese. Dinner was equally underwhelming, offering just two choices, neither of which stood out in quality or taste.

The pool area is enclosed in glass, limiting the overall experience, and the water temperature was approximately 18°C — too cold for comfortable use. The setup also makes it difficult to enjoy sunlight or relax properly, even in good weather.

Overall, while the hotel is marketed as a 4-star property, the actual experience is much closer to a 3-star standard at best. Based on our stay, there are clear gaps in maintenance, service, and overall guest experience that need to be addressed.

2026-04-01 via Tripadvisor
J
Juliette extended_group fr
7
2026-03-29 via Nuitee
G
Geert couple nl
7
Goed
Cons:

Locatie. Op de booking site werd aangegeven dat het 1 km van centrum can sao vicente ligt.
Dit klopt niet. Het ligt aan de doorgaande weg in een dorp verderop.
Ter ver weg om te voet naar sao vicente te gaan.

2026-03-12 via Nuitee