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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Packed lunches
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Games room
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Snorkelling
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Spa/wellness center
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Table tennis
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Bowling
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Babysitting/child services
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Solarium
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Pool with view
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Heated pool
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Electric vehicle charging station
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Evening entertainment
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Open-air bath
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Pool bar
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Plunge pool
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Rooftop pool
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Entertainment staff
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Kids' pool
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Fence around pool
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Spectacular Views
Experience the charm of Sorrento at Grand Hotel de la Ville, ideally located just steps away from the seaside. Enjoy breathtaking views of the Gulf of Naples and Mount Vesuvius from our rooftop terrace with a refreshing swimming pool. Each room, adorned with traditional Sorrento-style furnishings, boasts a private balcony, air conditioning, and complimentary WiFi.
Exquisite Dining and Entertainment Options
Indulge in authentic Campania cuisine and international dishes at Restaurant L’Altea, or savor a delightful breakfast in the elegant garden. Unwind with drinks and snacks on the terrace or in the garden, where occasional barbecues are hosted for a memorable experience.
Convenient Location with Easy Access to Transportation
Conveniently situated near the main harbour and Sorrento Train Station, Grand Hotel de la Ville offers easy access to explore the charming town. With a bus stop just 50 meters away, your adventures in Sorrento are within reach.
Book your stay now at Grand Hotel de la Ville for an unforgettable Sorrento getaway!
Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.
When booking more than 4 rooms, different policies and additional supplements will be applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 25 per day.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for € 29 per person per night when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Achei o hotel bom e limpo, mas caro demais.
Achei caro e está longe do mar e da costa. Deveria custar menos.
早餐太棒了！
Breakfast, bars, and lunch/dinner services we're all great! Nice clean room and friendly staff. Killer views from the rooftop and central location.
Their ordering / tablet system seemed to be giving their staff some trouble. Just took a little long for them to figure out the system it seemed, but not a huge deal.
Huone oli upea ja siisti. Myös hotellin muut tilat olivat erittäin tyylikkäät. Aamiainen puutarhassa oli erinomainen.
Huoneen kylpyhuoneen ovi piti kovaa ääntä.
שירות מצויין של כל עובדי המלון. .מיטות מאוד נוחות. .
The rooms have beautiful balconies, especially on floors higher up becasue of the view. The rooftop pool/bar has a gorgeous view of the sunset. The staff are nice, breakfast was always a thrill.
Asides for no complimentary water in the rooms, nothing. It was worth every penny spent. 100% recommend
Hotel was not up to what we expected especially for the price. Hotel seems to be lacking in many areas for what they are calling Luxury.
Fake/instant coffee in rooms- in Italy. What?
A/C does not work well. We needed 2 rooms for our family of 4 which ran us over $6000 total for 4 nights. Room 1 was meant for kids. Peeling paint, broken toilet, down the hall instead of using the hotel "wing" option. Clearly a dysfunctional room which is why they even stated at checkin that it was for the kids.
Room 2, mini bar missing items (water). Champagne glass in the room was used/dirty. Amenities opened/used including a toothbrush and vanity kit (cotton swabs) very gross.
Front desk staff are not welcoming.
Concierge was not available.
Food/wait staff are generally great. Salvatore in particular was great and friendly. Food quality is excellent.
Luxury hotel should be a bit more connected. Wifi seems fine, but no streaming options on television in room. Apartment building next door is unsightly and seen from balcony. View from the rooftop is beautiful.
Lobby is nice looking with marble floors. Common area furniture is dirty and stained.
Beds are comfortable. Located in a relatively quiet area. Good food. Not too crowded. Most of the staff speaks other languages which is a helpful plus.
Lovely property
Bedrooms could be slightly bigger
Breakfast, staff, design and layout
The roof bar and swimming pool was brilliant and the bests views.
Staff very helpful and responsive.
Great location near the old town, you can walk to the train station 10mins, walk to the ferry for boat trips 20mins
I was happy with everything, so not really things to dislike
Amazing views, perfect location and wonderful staff.
We have returned from a week stay at this hotel. Here is my honest opinion
Pros..
*Immaculately Clean and daily housekeeping in the room
*Staff friendly and helpful
*Both pools and gardens are well kept
*5 min walk to the centre of Sorrento
*Views are amazing
Cons...
*Bathroom could do with an upgrade, only a shower curtain so after every shower we had to mop up the water.
*Occasionally the electrics would go off in the room.
*Breakfast was ok. I was expecting better given other reviews. You won't go hungry but it wasn't anything special and after 6 days is repetitive as no variety. The takeaway breakfast on our last morning was disappointing considering the price of the stay.
*Music at the rooftop pool was the same every day and on some days really loud so you couldn't read.
Overall it's a great hotel and I would recommend to anyone but there is room for improvement.
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