Grand Hotel de la Ville

Hotels
9.4 (1157 reviews)
Via Rota 15 , Sorrento , IT
+39 081 878 2144

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Stunning views
Excellent service
Cons:
Rooftop bar hours inconsistent
Room smelled musty

Categories

Cleanliness
9.4
The rooms were clean and well-maintained, but some mentioned minor issues.
Service
9.9
Staff were very friendly and helpful throughout the stay.
Location
9.9
Great location close to town with beautiful views.
Room Quality
9.4
Rooms were beautiful with attention to detail.
Amenities
8.9
Good amenities but issues with the rooftop bar schedule.
Value for Money
8.9
Standard quality for this hotel tier despite some complaints.
Food and Beverage
9.4
Breakfast was delicious with a good selection, but some found it uninspiring.
Overall Experience
9.4
Overall a lovely hotel experience with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Accommodation with Spectacular Views

Experience the charm of Sorrento at Grand Hotel de la Ville, ideally located just steps away from the seaside. Enjoy breathtaking views of the Gulf of Naples and Mount Vesuvius from our rooftop terrace with a refreshing swimming pool. Each room, adorned with traditional Sorrento-style furnishings, boasts a private balcony, air conditioning, and complimentary WiFi.

Exquisite Dining and Entertainment Options

Indulge in authentic Campania cuisine and international dishes at Restaurant L’Altea, or savor a delightful breakfast in the elegant garden. Unwind with drinks and snacks on the terrace or in the garden, where occasional barbecues are hosted for a memorable experience.

Convenient Location with Easy Access to Transportation

Conveniently situated near the main harbour and Sorrento Train Station, Grand Hotel de la Ville offers easy access to explore the charming town. With a bus stop just 50 meters away, your adventures in Sorrento are within reach.

Book your stay now at Grand Hotel de la Ville for an unforgettable Sorrento getaway!

Important information:

Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.

When booking more than 4 rooms, different policies and additional supplements will be applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.4
Based on 1157 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.4
I
Inbar • solo_traveller • il
9
2026-09-16 • via Nuitee
R
Rachel • solo_traveller • us
10
Amazing Hotel. Location is perfecto!
Pros:

The beds were SOOOOO comfortable!!!!! The room was very big with a nice balcony and it was so clean! Every staff member was friendly and reacted with a sense of urgency even with a simple ask. The location was perfect!!! Just a 10 minute walk to the center and the ferry port. We absolutely loved our stay here and would stay again.

Cons:

Everything was great!!

2026-09-15 • via Nuitee
H
Hassan • couple • kw
8
2026-09-13 • via Nuitee
W
William • couple • us
9
Pros:

Beautiful hotel in a lovely location.

2026-09-11 • via Nuitee
P
pktrav • solo_traveller • fi
9
2026-09-10 • via Nuitee
L
Lily • family_with_children • gb
10
Pros:

Excellent property and excellent service

2026-09-08 • via Nuitee
A
Aber • couple • au
8
2026-09-05 • via Nuitee
S
SALAM • solo_traveller • il
1
2026-09-03 • via Nuitee
A
Ahmad • couple • gb
8
Comfortable Stay with a Beautiful Garden Breakfast
Pros:

The room was clean and spacious, and the bed was very comfortable. The décor was a little dated, especially in the bathroom, but overall the room was pleasant.

One of the highlights was breakfast being served in the garden, which was absolutely lovely and made for a great start to the day. The staff were very friendly and welcoming, and there was a good variety of food at breakfast.

Overall, we had a very enjoyable and comfortable stay.

Cons:

Unfortunately, housekeeping was the main disappointment. During our four-night stay, our room was cleaned only once, and that was after we asked reception to arrange it. On other days, we would go out and leave the sign requesting the room to be cleaned, only to return tired after a long day and find the room exactly as we had left it.

We understand that August is a very busy period and perhaps the housekeeping team was understaffed, but for a four-night stay we would expect the room to be serviced more regularly, especially when the cleaning sign was left out.

Overall, we enjoyed many aspects of our stay, particularly the comfortable bed, beautiful garden breakfast and friendly staff, but the housekeeping service definitely needs improvement.

2026-09-02 • via Nuitee
S
Stuart • couple • gb
10
Fabulous hotel and staff we will be back
Pros:

The hotel staff were exceptional. Very courteous and efficient. Great location and the hotel was spotless

2026-09-02 • via Nuitee
S
Stephen • couple • gb
8
Lovely part of the world. Really nice hotel
Pros:

Great facilities. Nice restaurant , helpful staff

Cons:

Pricey but it was the school holiday period

2026-09-01 • via Nuitee
B
Bruce • solo_traveller • gb
10
Wonderful Staff and facilities
Pros:

Everything

Cons:

Nothing

2026-08-27 • via Nuitee
J
Jaynie • solo_traveller • us
10
Very beautiful property and the roof top views were amazing
Pros:

Location was great, not too noisy but close to shopping and restaurants.

Cons:

The beds were too small and didn’t like having to push them back together all the time

2026-08-25 • via Nuitee
K
Karim • extended_group • eg
8
2026-08-24 • via Nuitee
K
Karim • couple • eg
8
2026-08-24 • via Nuitee
G
Giusy • solo_traveller • it
10
Pros:

La struttura meravigliosa, la posizione, il personale gentile e cordiale. Ci siamo sentite davvero coccolate. Peccato essere rimaste solo una notte.

2026-08-24 • via Nuitee
M
michel • couple • nl
8
Super
Pros:

Locatie

2026-08-23 • via Nuitee
E
Emma • couple • gb
10
2026-08-23 • via Nuitee
K
Kathy1239 • Solo travel • Naples, Florida
10
A five star hotel
Pros:

This hotel should be rated as a five star. From the minute, I walked into the lobby to being shown into my room first class all the way. The room is spacious and very clean with all the amenities. There is an outdoor dining experience, which is fabulous and gorgeous. I attended dinner Saturday night inside the main dining room with beautiful entertainment. I absolutely recommend this hotel. You will not be disappointed.

2026-08-22 • via Tripadvisor
F
Francisco • couple • co
10
2026-08-21 • via Nuitee