Snow Lake Lodge

Hotels
•
Independent
9.2 (136 reviews)
41579 Big Bear Blvd, Big Bear Lake, California, 92315 , Big Bear Lake , US
1-844-9910009

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Facilities

Free WiFi
Wheelchair accessible
Outdoor pool - seasonal
Snowmobiling nearby
Smoke-free property
Snowboarding nearby
Billiards or pool table
Free self parking
Snow tubing nearby
Upper floors accessible by stairs only

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Maintenance issues
No air conditioning
Noisy surroundings

Categories

Cleanliness
8.66
Many reviews highlighted the cleanliness, but issues with maintenance and peeling walls affected this score.
Service
9.63
Staff reception is consistently praised as friendly and helpful.
Location
9.67
Centrally located with easy access to various amenities and attractions.
Room Quality
8.62
Rooms are spacious and clean, but some maintenance issues were noted.
Amenities
9.65
Well-equipped facilities and nice added features like a barbecue area.
Value for Money
9.11
Generally considered a good value, though some guests expected better due to certain maintenance issues.
Food and Beverage
8.66
Mention of a happy hour, but overall food and beverage details were limited.
Overall Experience
9.63
Most guests express a desire to return due to enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:52

Property Description

Escape to the perfect getaway at our exquisite aparthotel in Big Bear Lake, just moments from the beach and the area's top attractions!

Recreation Opportunities
Take a refreshing dip in our seasonal outdoor pool or gather around the barbecue grills for a delightful cookout with family and friends, ensuring unforgettable moments during your stay.

Comfort & Convenience
Each spacious apartment features a cozy fireplace, a flat-screen TV, and a fully equipped kitchen complete with a refrigerator and microwave. Stay connected with complimentary Wi-Fi and stay entertained with cable programming and a DVD player.

Prime Location
Experience the best of Big Bear Lake with nearby attractions like the Village and Snow Summit, all within a short drive. Discover scenic parks and the beautiful lake, providing endless recreational opportunities.

Don’t wait—book your stay today and experience the charm of Big Bear Lake like never before!

Important information:

  • The seasonal pool will be open from April to October.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 136 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 8.62
Amenities: 9.65
Value for Money: 9.11
Food and Beverage: 8.66
Overall Experience: 9.63
D
David • solo_traveller • us
10
2026-05-27 • via Nuitee
F
Fabiola • solo_traveller • us
10
2026-05-11 • via Nuitee
V
Vincent • couple • us
7
2026-04-27 • via Nuitee
A
Anatolii • family_with_children • us
8
Pros:

The stay was very pleasant overall — the room was clean, comfortable, and well maintained. Everything was well organized and we felt very comfortable during our stay.

Cons:

Overall everything was great. The only minor issue was that the internet connection on the third floor was occasionally unstable during our stay.

2026-04-01 • via Nuitee
H
Harald • family_with_children • de
8
2026-03-26 • via Nuitee
T
Tomas • couple • cz
7
2026-03-23 • via Nuitee
G
Gabriel • family_with_children • br
8
Pros:

Localização boa, bem central e de fácil acesso

Cons:

Os horarios de checkin e checkout interferiram no horario de ida pras pistas de ski.

2026-03-18 • via Nuitee
S
Sofia • family_with_children • us
9
Pros:

Spacious suite with everything you need - full kitchen, two bathrooms, separate heaters. Everything was clean and comfy. Two fireplaces is a bonus.

Cons:

Even if the property is non-smoking, some guests did smoke in the parking lot near the building, and the smoke went right into the suite.

2026-03-17 • via Nuitee
M
Michael • solo_traveller • us
8
2026-02-27 • via Nuitee
D
DANIEL • family_with_children • us
5
Fully Paid Reservation Not Honored at First, Resolved by Manager
Pros:

kitchen, rooms, and the amenities.

Cons:

I am writing to formally express my serious concern and dissatisfaction regarding the handling of my fully prepaid reservation at your Big Bear property.

After arriving late at night with my family, including small children asleep in the car, we were unexpectedly informed that our reservation had been canceled. This was extremely alarming, especially given that the booking had been fully paid in advance.

For nearly two hours, I was on the phone attempting to resolve the issue, while being told that the agency had canceled the reservation. Simultaneously, the agency indicated that no such cancellation had occurred. Meanwhile, my family remained waiting in the car at night, unable to access the room we had already secured and paid for.

This situation was not only inconvenient — it was stressful, uncomfortable, and deeply disappointing. It significantly impacted the beginning of what was meant to be a relaxing family vacation.

Although the manager eventually allowed us to enter the room for one night while the matter was clarified, and the issue was later resolved, the emotional stress and disruption caused by this incident cannot be overlooked. A confirmed and fully paid reservation should never result in uncertainty upon arrival.

Given the circumstances, I believe a formal review of this situation is necessary. I would also appreciate consideration of appropriate compensation for the inconvenience, stress, and disruption caused to my family. Whether in the form of a partial refund, future stay credit, or another suitable gesture, I trust the hotel will acknowledge the seriousness of this experience.

I look forward to your response and to understanding what steps will be taken to ensure this does not happen again.

Sincerely,

2026-02-27 • via Nuitee
M
Moeani • extended_group • pf
8
Parfait pour un séjour en famille ou avec des amis.
Pros:

Bien situé, spacieux et confortable.

Cons:

C’est mal insonorisé en bord de route.
Pas d’ascenseur pour accéder aux étages.

2026-02-25 • via Nuitee
S
Srdan • family_with_children • us
10
Great weekend stay close to all attractions.
Pros:

Great value for location and sq ft - two full bathrooms with two young boys were awesome, loved x2 fireplaces and kitchen with everything needed to enjoy a healthy meal - super close to everything, we were on the 3rd floor so enjoyed some extra high ceiling!

2026-02-25 • via Nuitee
C
Cardenas • couple • us
10
2026-02-23 • via Nuitee
F
Felipe • extended_group • mx
10
2026-02-23 • via Nuitee
W
won • solo_traveller • us
9
2026-02-22 • via Nuitee
G
Gabriella • couple • us
10
2026-02-13 • via Nuitee
P
Paulo • family_with_children • br
8
Voltaria
Pros:

O lugar é bem agradável e limpo, perfeito para quem vai com família.

Cons:

Não possui elevador e ficamos no último andar, estávamos com muitas malas.

2026-02-11 • via Nuitee
R
Ruben • family_with_children • us
10
Nice and cozy. I love the separation between the living room and the bedroom. I lived that it had two full bathrooms and
Pros:

Price. suites were big. All the hotel has to offer for the price was unbelievable

Cons:

I probably wouldn’t have liked to be one the 3rd floor no elevator. Luckily I was on the first floor

2026-02-10 • via Nuitee
T
Treischa • family_with_children • us
8
Reasonable 1 night stay.
Pros:

Very spacious. Near the shops/restaurants.

Cons:

No elevator. Check in time is quite late.

2026-01-27 • via Nuitee
T
Tatiana • extended_group • cr
9
Pros:

Muy limpio y cómodo, excelente

2026-01-26 • via Nuitee