Hotel Britannia

Hotels
•
Ostello Bello
7.8 (2117 reviews)
Via Balbi, 38 , Genova , IT
+39 010 247 0800

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Friendly staff
Cons:
Noisy environment
High prices for what felt like a hostel
Lack of basic toiletries

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some expressed disappointment regarding room conditions.
Service
8.91
Generally positive sentiments towards staff and service experience.
Location
9.45
Multiple reviews highlight the great central location.
Room Quality
7.4
Mixed sentiments with some praising spaciousness and others criticizing noise and light issues.
Amenities
6.93
Multiple reviews indicated a lack of essential amenities like toiletries.
Value for Money
7.39
Some mentioned feeling overcharged for what they received.
Food and Beverage
6.94
Reviews highlighted poor breakfast quality.
Overall Experience
7.91
Overall mixed feelings, with some positive experiences offset by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Terrace with Hammocks and Barbecue Facilities Hotel Britannia offers a unique experience with its terrace equipped with inviting hammocks, barbecue facilities, and a telescope for stargazing.

Ozone Disinfection Systems Rest assured in the cleanliness of your en suite room, as Hotel Britannia utilizes ozone disinfection systems for thorough cleaning and sanitization.

Convenient Location and Nearby Attractions Situated near Genoa Piazza Principe Train Station, this hotel provides easy access to various attractions including the Aquarium, Palazzo Ducale, Palazzo Reale, ancient harbor, theatres, and the Congress Centre.

Experience comfort, cleanliness, and convenience at Hotel Britannia. Book now for an unforgettable stay!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Location

Guest Reviews

7.8
Based on 2117 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
C
Carlo • couple • it
9
Pros:

Personale gentile e disponibile. Colazione ottima e abbondante. Camera e bagno ampi e spaziosi

2026-10-30 • via Nuitee
E
Elisa • family_with_children • de
3
2026-10-29 • via Nuitee
K
Kővári • family_with_children • hu
7
Pros:

Az elhelyezkedés szuper, minden könnyen megközelíthető volt gyalogosan.

Cons:

A reggelinél rengetegen voltak, kicsi volt a választék, és alig jutott valami.

2026-10-28 • via Nuitee
F
Franziska • extended_group • ch
7
Praktisch, da so nahe vom Bahnhof
Pros:

Kein Frühstück, da zuviele Leute

Cons:

Durchsetzen der Nachtruhe morgens um 3h!

2026-10-27 • via Nuitee
R
Rebecca • couple • it
5
2026-10-26 • via Nuitee
F
Francesca • family_with_children • it
10
2026-10-26 • via Nuitee
N
Nello • couple • it
1
Direi mai più .
Cons:

Camera al sesto piano e ascensore mal funzionante. Camera fredda , bagno poco pulito , letto troppo morbido e rumoroso.

2026-10-25 • via Nuitee
H
Hermann • family_with_children • hu
8
Jó elhelyezkedésű, kellemes szállás, jó reggelivel.
Pros:

A reggeli változatos és finom volt, a személyzet jól kezelte a vendégek rohamát, mindent igyekeztek azonnal pótolni. A személyzet nagyon szolgálatkész és barátságos volt

Cons:

A szoba kicsit hűvös volt. A zuhanyzókabin szűk. Késő este a külső zajok eléggé beszűrődtek.

2026-10-25 • via Nuitee
P
Pasquale • family_with_children • it
8
Complessivamente quasi ottimo
Pros:

Mi è piaciuta la colazione e la disponibilità dello staff

Cons:

L' ascensore che ogni tanto non partiva

2026-10-25 • via Nuitee
R
Rudolf • solo_traveller • de
6
Für eine bis zwei Übernachtungen ok ,ist besser für jüngere Leute geeignet.
Pros:

Nähe zum Bahnhof und Hafen sowie zur Innenstadt.

Cons:

Abends und Nachts ziemlich laut,der Fernseher hat nicht funktioniert.

2026-10-23 • via Nuitee
A
Anxhela • couple • al
10
2026-10-23 • via Nuitee
K
Karl • couple • de
7
2026-10-22 • via Nuitee
A
Amauri Fregni • couple • br
9
Pros:

Gentileza na recepcao, Oscar foi excepcional, Obrigado!

2026-10-20 • via Nuitee
M
Marietta Anita • family_with_children • hu
8
2026-10-20 • via Nuitee
A
Agneta • couple • se
8
2026-10-19 • via Nuitee
G
Giuseppe • couple • it
6
Pros:

Ottima colazione dal salato al dolce!
Vicinanza alla stazione e al centro storico.

Cons:

Letto non comodo .materasso troppo rigido.
In camera di sera si sentono odori di pietanze cucinate provenienti dalla cucina dell'ostello.

2026-10-19 • via Nuitee
S
Sperandio • extended_group • it
10
Pros:

L'accoglienza direi ottima,la stanza pulita il panorama mi è piaciuto molto

Cons:

Non mi è piaciuto il buffet essendo celiaca e aver avvisato per tempo mi aspettavo di trovare qualcosa per i celiaci , peccato. Per il resto tutto ok

2026-10-18 • via Nuitee
L
Leila • couple • ch
9
Das Hotel ist Perfekr wenn man in die Stadt von Genua möchte da es sehr zentral liegt
Pros:

Die Mitarbeiter sind sehr freundlich und aufmerksam, es gibt abends jeweils Live Konzerte und man kann verschiedene Spiele wie Tischtennis im Aufenthaltsraum spielen

Cons:

Das Bett war ein wenig unkonfortabel da es etwas älter war und bei jeder Bewegung Geräusche gemacht hat

2026-10-18 • via Nuitee
R
Roberto • family_with_children • it
9
Piacevole sorpresa
Pros:

Situato accanto alla stazione ferroviaria, su strada con accanto bar e ristoranti. In pieno centro. Personale accogliente e molto gentile e disponibile. Camera grande e molto pulita
Bravi! Torneremo di sicuro

2026-10-18 • via Nuitee
N
nadine • extended_group • be
8
Zeer goed na een ietwat verrassende aankomst
Pros:

vooral zeer hulpvaardig en vriendelijk personeel, gratis upgrade gekregen wat kamer betreft, zeer ruime kamer, keuze uit wel of niet de kamer laten onderhouden, uitgebreid ontbijtbuffet, vooral jeugdige klanten. Georganiseerde activiteiten.

Cons:

in de aankondiging had moeten vermeld staan dat het hier eigenlijk om een "hostel" ging, uitstekend overigens, maar toch ietwat verrassend bij aankomst : inrichting als een onderzeeboot, wel artistiek en leuk, maar niet wat je van een gewoon "hotel" verwacht.

2026-10-15 • via Nuitee