Hotel Britannia

Hotels
•
Ostello Bello
7.8 (1973 reviews)
Via Balbi, 38 , Genova , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Friendly staff
Cons:
Noisy environment
High prices for what felt like a hostel
Lack of basic toiletries

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some expressed disappointment regarding room conditions.
Service
8.91
Generally positive sentiments towards staff and service experience.
Location
9.45
Multiple reviews highlight the great central location.
Room Quality
7.4
Mixed sentiments with some praising spaciousness and others criticizing noise and light issues.
Amenities
6.93
Multiple reviews indicated a lack of essential amenities like toiletries.
Value for Money
7.39
Some mentioned feeling overcharged for what they received.
Food and Beverage
6.94
Reviews highlighted poor breakfast quality.
Overall Experience
7.91
Overall mixed feelings, with some positive experiences offset by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Terrace with Hammocks and Barbecue Facilities Hotel Britannia offers a unique experience with its terrace equipped with inviting hammocks, barbecue facilities, and a telescope for stargazing.

Ozone Disinfection Systems Rest assured in the cleanliness of your en suite room, as Hotel Britannia utilizes ozone disinfection systems for thorough cleaning and sanitization.

Convenient Location and Nearby Attractions Situated near Genoa Piazza Principe Train Station, this hotel provides easy access to various attractions including the Aquarium, Palazzo Ducale, Palazzo Reale, ancient harbor, theatres, and the Congress Centre.

Experience comfort, cleanliness, and convenience at Hotel Britannia. Book now for an unforgettable stay!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1973 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
D
Dekker • solo_traveller • nl
9
Pros:

De gezelligheid door de hele dag heen, geweldig onbijt leuke bar en overal aardige mensen

Cons:

Niets

2026-06-12 • via Nuitee
L
Liliana • solo_traveller • it
10
Tutto perfetto
Pros:

Bella atmosfera, tantissimi servizi.

2026-06-08 • via Nuitee
D
Domenico • solo_traveller • it
10
Pros:

La posizione, la pulizia, lo spazio della camera ma soprattutto la gentilezza del personale

2026-06-07 • via Nuitee
F
Fumetto • family_with_children • it
8
Pros:

posizione comoda per raggiugere l'acquario. buona colazione

2026-06-07 • via Nuitee
N
Nisha • solo_traveller • it
7
2026-06-07 • via Nuitee
J
Joana • couple • al
7
2026-06-07 • via Nuitee
R
Ricardo de Barros Silva • solo_traveller • br
10
Estadia no Hotel Britannia.
Pros:

O hotel está bem localizado, é limpo e o café é bom.

2026-06-07 • via Nuitee
E
eduardo • solo_traveller • cl
5
Pros:

Cercania tren

Cons:

Estilo, falta seguridad en las habitaciones en con escalas sin baranda y riesgo de caídas para niños

2026-06-05 • via Nuitee
E
Elisa • couple • it
10
Giovanile
Pros:

Luogo giovanile e molto accogliente

Cons:

Il prezzo è molto alto rispetto a quello che offre e gli ascensori non sono a misura di tutte le sedie a rotelle, risultano un po’ piccoli. Un po’ rumorosa la zona anche di notte

2026-06-05 • via Nuitee
R
Roberta • family_with_children • it
10
Vorrei mio figlio crescesse in ambienti così dinamici e vivi
Pros:

Struttura particolare ma ben curata adoro l’ironia degli allestimenti e il clima che si respira al suo interno

Cons:

Forse se dovessi trovare un punto negativo ma proprio dovendolo cercare … é la mancanza di brioches dolci (ma la puoi fare !)

2026-06-03 • via Nuitee
V
Viviana • solo_traveller • es
10
2026-06-03 • via Nuitee
M
Monique • couple • fr
6
Déçues des prestations pour un trois étoiles
Pros:

L’emplacement proche de la gare,
Le petit déjeuner copieux et varié

Cons:

La literie, mauvaise isolation thermique et phonique, télévision qui ne fonctionne pas, pas de gobelet verre ou plastique dans la salle d’eau, moquette en mauvais état

2026-06-03 • via Nuitee
K
Katharine • couple • us
10
Could not ask for a better place from which to experience the incredible city of Genova.
Pros:

Wow! What a fortunate booking for us. A fantastic place to stay in Genova. Didn’t realize the hostel element in advance, but the kitchen, the beds, the cleanliness, the communal meal, the terrace, the bar, the breakfast, the staff (grazie mille, Davide), the location just steps to Piazza Principe Stazione, easy to the centro storico, il porto, tutto. When I return to Genova I’ll stay here again.

Cons:

Nothing.

2026-06-03 • via Nuitee
V
VITO • family_with_children • it
8
2026-06-03 • via Nuitee
S
Sten Rino • solo_traveller • no
1
2026-06-02 • via Nuitee
D
donato • solo_traveller • it
10
Molto piacevole
Pros:

Cortesia pulizia posizione prezzo

Cons:

Nulla

2026-06-01 • via Nuitee
L
Lorenzo1439 • family_with_children • it
8
2026-06-01 • via Nuitee
A
Alex • solo_traveller • md
9
Pros:

Всё было прекрасно. Дружелюбный персонал. Идеальное место перед круизом.

Cons:

Всё понравилось

2026-05-31 • via Nuitee
M
Mark • extended_group • gb
10
Great property in a great location with wonderful staff.
Pros:

The hotel was amazing. All the staff we encountered we so friendly and helpful. The owner was amazing he really looked after us. The location is great only 200 yards from the station and also where the Volabus stops. I can recommend this place enough we had a great time. I will certainly be staying here when I revisit Genoa.

Cons:

Nothing

2026-05-31 • via Nuitee
N
Norbert • couple • fr
8
bonne étape à Genes.
Pros:

nous avons été surclassés dans une "suite" comportant 2 chambres avec 1 très grand lit pour l'une et 2 lits 90x200 pour l'autre, salle d'eau privative , mini frigo, au 1er abord l'hotel est déconcertant car une partie est en auberge de jeunesse, mais le tout est bien segmenté. La gare est à deux pas et le stationnement d'une voiture n'est pas simple dans ce quartier.
Bonne experience.

Cons:

rien

2026-05-29 • via Nuitee