Hotel Britannia

Hotels
Ostello Bello
7.8 (2014 reviews)
Via Balbi, 38 , Genova , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Friendly staff
Cons:
Noisy environment
High prices for what felt like a hostel
Lack of basic toiletries

Categories

Cleanliness
7.44
Several reviews mentioned cleanliness positively, but some expressed disappointment regarding room conditions.
Service
8.91
Generally positive sentiments towards staff and service experience.
Location
9.45
Multiple reviews highlight the great central location.
Room Quality
7.4
Mixed sentiments with some praising spaciousness and others criticizing noise and light issues.
Amenities
6.93
Multiple reviews indicated a lack of essential amenities like toiletries.
Value for Money
7.39
Some mentioned feeling overcharged for what they received.
Food and Beverage
6.94
Reviews highlighted poor breakfast quality.
Overall Experience
7.91
Overall mixed feelings, with some positive experiences offset by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Terrace with Hammocks and Barbecue Facilities Hotel Britannia offers a unique experience with its terrace equipped with inviting hammocks, barbecue facilities, and a telescope for stargazing.

Ozone Disinfection Systems Rest assured in the cleanliness of your en suite room, as Hotel Britannia utilizes ozone disinfection systems for thorough cleaning and sanitization.

Convenient Location and Nearby Attractions Situated near Genoa Piazza Principe Train Station, this hotel provides easy access to various attractions including the Aquarium, Palazzo Ducale, Palazzo Reale, ancient harbor, theatres, and the Congress Centre.

Experience comfort, cleanliness, and convenience at Hotel Britannia. Book now for an unforgettable stay!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2014 reviews
Cleanliness: 7.44
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.91
B
Bruno solo_traveller it
6
Pros:

Do fattonin ostello messo sul mercato cone hotel. Scorrettezza anche da parte di Booking che illustra qualcosa per ciò che non è.

Cons:

Ambiente, struttura, grigiore delle stanze, vista oessima, molto chiasso almeno sino a mezzanotte.

2026-07-25 via Nuitee
M
Marcelo solo_traveller es
8
2026-07-24 via Nuitee
Z
Zindo family_with_children ar
10
Estadía fabulosa!!!!
Pros:

Pasamos c9n mi familia dos días hermosos. Las habitaciones super confortables. Nos dieron una habitacion con vista al puerto es decir al mar. En el subsuelo encontramos lo mejor para mis hijos, un play room muy completo. Eso hizo muy feliz a los niños. La ambientacion de todo el hotel es particular y muy agradable. Es 100 % recomendable!

Cons:

Básicamente todo nos gustó!

2026-07-24 via Nuitee
P
Paolo solo_traveller fr
9
Pros:

Il servizio h24

Cons:

Che mi hanno chiuso fuori alle 3,30

2026-07-23 via Nuitee
S
Sara family_with_children it
1
Esperienza da non rifare, appena entrata in camera con circa 36 gradi fuori, la stanza era con il condizionatore spento,
Cons:

La pulizia, la mancanza di carta igienica in stanza, l’aria condizionata non funzionante

2026-07-22 via Nuitee
L
Leszek solo_traveller pl
4
Miła obsługa nadrabiała niekoskonalosci hotelu
Pros:

Lokalizacja

Cons:

Standard wykończenia to hostel dla młodych ludzi. Niestety standardy polskich hoteli są zupełnie inne. Myślę że jestem już w takim wieku kiedy zwracam uwagę na standardy - tutaj nakładane na siebie farby oraz w oknach jadalni przykryte grubą farbą pleśnie nie przypadły mi do gustu.

2026-07-22 via Nuitee
K
Kjersti family_with_children no
8
Livlig hotell med bra beliggenhet til togstasjonen
Pros:

Rett ved togstasjonen. Stort rom. Livlig sted med felleslokaler og mange aktiviteter.

2026-07-22 via Nuitee
P
PIOTR family_with_children pl
9
2026-07-22 via Nuitee
S
Sabina family_with_children ch
7
Sympa et pratique pour 1-2 nuits
Pros:

L emplacement et la chambre était grande très spacieuse . Possibilité de faire sa cuisine , sa lessive…

Cons:

Bruyant (le quartier) et la literie un peu dure pour moi après c est surtout un hébergement pour les
Jeunes moins pour une famille mais très bien conçu

2026-07-21 via Nuitee
S
Sabina solo_traveller it
7
Pros:

Le decorazioni parietali con dipinte balene, pesci, fari, onde. Le decorazioni di oggetti e disegni con richiamo marino e da sottomarino. Inoltre: l'atmosfera giovanile ed allegra, la sala grande delle colazioni e gli spazi comuni giocosi ed originali. La posizione vicina alla stazione ferroviaria e metropolitana Principe; la vicinanza alla zona della città antica, all'acquario ed al museo Galata.

Cons:

I
corridoi delle camere sono piuttosto stretti e tortuosi e bui come tutti gli ambienti dell'hotel. La moquette dei corridoi appare molto vecchia e sporca. C'è cattivo odore di chiuso.

2026-07-21 via Nuitee
C
Carrara couple it
8
2026-07-20 via Nuitee
L
Lisa family_with_children gb
10
2026-07-20 via Nuitee
D
Dimas couple br
8
Bom custo benefício.
Pros:

Localização e estrutura do quarto.

Cons:

Café da manhã é apenas razoável.

2026-07-19 via Nuitee
M
Mario solo_traveller de
10
2026-07-18 via Nuitee
M
Massimiliano family_with_children it
7
Ad un passo dal cuore di Genova
Pros:

Ottima posizione, colazione abbondante, staff affabile, servizi buoni

Cons:

...però una varietà maggiore a colazione non guasterebbe, magari anche un maggiore oscuramento ed insonorizzazione della camera

2026-07-17 via Nuitee
M
Martina solo_traveller lt
8
Pros:

convenient location if you want to explore not only Genoa but also the surrounding areas

Cons:

I asked for toilet paper and didn't get it. They said the sink was clogged - no one cared. This is Italy.

2026-07-15 via Nuitee
M
Maria couple us
6
For the young people for sure!
Pros:

The staff was very nice and accommodating, the breakfast was pretty good.

Cons:

The decor was very weird, it looks like discotheque as one walks in, the walls are painted with sea themed pictures, the room overlooked the emergency stairs. It worked for one night. It is definitely set up for the students of the next door university.

2026-07-14 via Nuitee
A
Antonella family_with_children it
9
Ci torneremo senza dubbio!
Pros:

personale molto gentile, camera super (abbiamo beneficiato di un upgrade gratuito), clima accogliente. Bella la terrazza, la cucina comune e gli spazi al piano terra e meno uno. Ci hanno dato anche una bibita gratuita.

Cons:

la colazione è varia e ricca, ma le uova strapazzate potevano essere più morbide e cremose.

2026-07-12 via Nuitee
M
MARZIA couple it
9
2026-07-12 via Nuitee
P
p07 couple it
8
highly recommend it for short stays
Pros:

Very nice staff who made us feel welcome throughout our stay. The room was clean and comfortable, and the place itself is very cute and charming. We really enjoyed our visit and would definitely recommend it!

2026-07-12 via Nuitee